Charter Communications

★☆☆☆☆
BUNDLE UP AND SAVE! HD TV Service, Internet, and Phone bundle for $29.99/mo for 12 months. Charter.com — Deals You Won't Wanna Miss!
  • 210 W Division St

    Maryville, IL 62062

    Map & Directions
  • 855-858-2716

Media

Media
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I've been trying to contact the Maryville office to exchange my modem. The number is disconnected and the phone support said they were open till 2:00 P.M.. When I got there at 1:00 P.M., they were closed.it seems not even not even the main office knows what's going on. Right now I'm checking on DSL. Charter can always cantact you when they try to PUSH a new service or inform you of a rate hike but when you to contact an office convenient to your location, forget it.

0
★☆☆☆☆

I've been trying to contact the Maryville office to exchange my modem. The number is disconnected and the phone support said they were open till 2:00 P.M.. When I got there at 1:00 P.M., they were closed.it seems not even not even the main office knows what's going on. Right now I'm checking on DSL. Charter can always cantact you when they try to PUSH a new service or inform you of a rate hike but when you to contact an office convenient to your location, forget it.

Pros: Seem to be less and less as time goes on.

Cons: lousy local customer service.

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The reason you can't get anyone is because ALL of their customer services numbers are answered by persons in Asia. Go with Direct TV. At least they are in the US

0
★☆☆☆☆

The reason you can't get anyone is because ALL of their customer services numbers are answered by persons in Asia. Go with Direct TV. At least they are in the US

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Being that Charter is a Communication company you would think they would have a phone number that is not disconnected. It would be nice to know their hours of operation during the week. The number in the phone book is a different phone number and it is also disconnected.

1
★★☆☆☆

Being that Charter is a Communication company you would think they would have a phone number that is not disconnected. It would be nice to know their hours of operation during the week. The number in the phone book is a different phone number and it is also disconnected.

 

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