Pampered Paws Salon

★★★★☆

About Pampered Paws Salon

Pets & Animals

Pets & Animals
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PETSMART

57 W Aylesbury Rd Lutherville, MD

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PETSMART

57 W Aylesbury Rd Lutherville, MD

3.5 8
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They have moved to old Padonia road--the listed address here is incorrect and the picture is the former location which was a bit run down.\nThe new location is in an old house on a dead end street--no worries about your dog running into traffic when you open your car door. They actually like the animals they work with, treat them well and fuss over them--just nice people working hard and doing a nice job!

2
★★★★★

They have moved to old Padonia road--the listed address here is incorrect and the picture is the former location which was a bit run down.\nThe new location is in an old house on a dead end street--no worries about your dog running into traffic when you open your car door. They actually like the animals they work with, treat them well and fuss over them--just nice people working hard and doing a nice job!

.

I've been taking my two cocker spaniels to pampered paws for about a year, they always done a wonderful job. I have and would highly recommend this groomer.

2
★★★★★

I've been taking my two cocker spaniels to pampered paws for about a year, they always done a wonderful job. I have and would highly recommend this groomer.

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COMPLETELY inexperienced, unprofessional. The shop is very dirty which should have been my first clue! I don't think my little girl has ever looked so bad even before being groomed. WOULD NOT recommend!

0
★☆☆☆☆

COMPLETELY inexperienced, unprofessional. The shop is very dirty which should have been my first clue! I don't think my little girl has ever looked so bad even before being groomed. WOULD NOT recommend!

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Beth and Erin are such great groomers. I brought my 2 golden-doodles in and Erin groomed my baby girl and Beth groomed my male. They have never looked so good. They make a great team. I would recomend them to anyone...and everyone. Oh and their new shop is so cute.

2
★★★★★

Beth and Erin are such great groomers. I brought my 2 golden-doodles in and Erin groomed my baby girl and Beth groomed my male. They have never looked so good. They make a great team. I would recomend them to anyone...and everyone. Oh and their new shop is so cute.

Pros: Great Team, and Great Groomers

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Erin and Beth sure do know how to groom. They do such a great job. I would recomend them to anyone!!!

2
★★★★★

Erin and Beth sure do know how to groom. They do such a great job. I would recomend them to anyone!!!

Pros: Great job grooming

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I took my dog to vist the groomers and she loved it. Erin and Beth are both very professional and love what they do. My dog loved them so much that she did not want to leave. There new shop is so cozy and cute. The cut Erin did was the best she has ever gotten and I will go back every 4 weeks.....Thanks Erin and Beth you are the best!! I have no idea what the other review is all about......???

2
★★★★★

I took my dog to vist the groomers and she loved it. Erin and Beth are both very professional and love what they do. My dog loved them so much that she did not want to leave. There new shop is so cozy and cute. The cut Erin did was the best she has ever gotten and I will go back every 4 weeks.....Thanks Erin and Beth you are the best!! I have no idea what the other review is all about......???

Pros: Professional and Great People

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I have two dogs who are my close companions and I decided to give this groomer a shot. Boy was that a mistake. My dogs were kept in a dirty room in two crates that were too small for them and were severly dehydrated when i picked them up. My older dog was sluggish and barely had the strength to get out of the car. I paid a great deal and Beth did not even groom him the way I asked. When I questioned her about it she replied that it was not her fault that my dog did not want to be groomed. She said he was too difficult to handle but still charged me close to $100 just to bathe and brush him!!! I could have done that much at home. I noticed how filthy and hot the room was when I dropped off my dogs and it was against my better judgment to leave them. Oh well, lesson learned. But for anyone out there who values their pets, steer clear of these people. Find another groomer.

0
★☆☆☆☆

I have two dogs who are my close companions and I decided to give this groomer a shot. Boy was that a mistake. My dogs were kept in a dirty room in two crates that were too small for them and were severly dehydrated when i picked them up. My older dog was sluggish and barely had the strength to get out of the car. I paid a great deal and Beth did not even groom him the way I asked. When I questioned her about it she replied that it was not her fault that my dog did not want to be groomed. She said he was too difficult to handle but still charged me close to $100 just to bathe and brush him!!! I could have done that much at home. I noticed how filthy and hot the room was when I dropped off my dogs and it was against my better judgment to leave them. Oh well, lesson learned. But for anyone out there who values their pets, steer clear of these people. Find another groomer.

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This was the worst customer service I have ever experienced. Both Beth and Erin were rude and unprofessional. The place was almost too dirty to leave my dogs there. They quoted a price only to return to pick up my dogs and be told it was more. They did an awful job grooming my schnauzer. When I expressed my dissatisfaction they told me ""Thats the way it works here"" and that they had over 2000 customers and did not need my business. Here's to you Beth hope you get bit by a rottweiller!

0
★☆☆☆☆

This was the worst customer service I have ever experienced. Both Beth and Erin were rude and unprofessional. The place was almost too dirty to leave my dogs there. They quoted a price only to return to pick up my dogs and be told it was more. They did an awful job grooming my schnauzer. When I expressed my dissatisfaction they told me ""Thats the way it works here"" and that they had over 2000 customers and did not need my business. Here's to you Beth hope you get bit by a rottweiller!

Pros: none

Cons: dirty overpriced bad service

 

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