American Home Shield

★★★★★
  • 6399 Shelby View Drive

    Memphis, TN 38134

    Map & Directions
  • 877-490-5707

About American Home Shield

Categories
  • Extended Warranty Plans
  • Home Warranty Plans
4.9947 190
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Called with a dripping ceiling and the contractor was available the next day. Great service and excellent troubleshooting capabilities. Thank you.

5
★★★★★

Called with a dripping ceiling and the contractor was available the next day. Great service and excellent troubleshooting capabilities. Thank you.

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In a very short time after I call AHS the repairman contacted me and told me when he would be at my home. He arrived when he said he would and immediately started correcting the problem. He was very neat looking and very nice.

5
★★★★★

In a very short time after I call AHS the repairman contacted me and told me when he would be at my home. He arrived when he said he would and immediately started correcting the problem. He was very neat looking and very nice.

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I'm not crazy about speaking to a machine, but the response from the mechanic was unbelievable. I was called within 10 minutes of reporting my problem and they took care of us within two days.

5
★★★★★

I'm not crazy about speaking to a machine, but the response from the mechanic was unbelievable. I was called within 10 minutes of reporting my problem and they took care of us within two days.

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I had a small issue with my dryer and the timer knob was not working. American Home Shield quickly dispatched an applicance repair company out and they got to my home the next day. They found the issue and ordered the part and then were back the following day for the final repair. In each case the applicance repair company called in advance and showed up exactly when they said they would. I highly recommend America Home Shield.

5
★★★★★

I had a small issue with my dryer and the timer knob was not working. American Home Shield quickly dispatched an applicance repair company out and they got to my home the next day. They found the issue and ordered the part and then were back the following day for the final repair. In each case the applicance repair company called in advance and showed up exactly when they said they would. I highly recommend America Home Shield.

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I am very happy with the services received from Austin Heating. The people are courteous and very knowledable. I know I can count on your company assigning companies to solve a problem I may be having. I have been a long time customer with AHS. Thanks for a good job!

5
★★★★★

I am very happy with the services received from Austin Heating. The people are courteous and very knowledable. I know I can count on your company assigning companies to solve a problem I may be having. I have been a long time customer with AHS. Thanks for a good job!

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What I appreciate about AHS is the quick response of the contractors. I have renewed my contract with AHS every year for 11 years. If I wasn't happy with the service and price then I would not have renewed so many times. I consider myself very fortunate when I have a system or appliance that fails, I know I only have to pay the service call fee even if a total replacement is required. I have a sense of confidence knowing that regardless of the issue AHS can have someone out to my location that is professional, quick and knowledgeable.

5
★★★★★

What I appreciate about AHS is the quick response of the contractors. I have renewed my contract with AHS every year for 11 years. If I wasn't happy with the service and price then I would not have renewed so many times. I consider myself very fortunate when I have a system or appliance that fails, I know I only have to pay the service call fee even if a total replacement is required. I have a sense of confidence knowing that regardless of the issue AHS can have someone out to my location that is professional, quick and knowledgeable.

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My latest experience was an a/c issue. I requested service from South Belt A/C, which I have used in the past through AHS. Ron, an excellent technician was sent upon my request. South Belt A/C and Ron in particular are the most professional, courteous and efficient a/c company I have ever dealt with during my 40 years of home ownership.

5
★★★★★

My latest experience was an a/c issue. I requested service from South Belt A/C, which I have used in the past through AHS. Ron, an excellent technician was sent upon my request. South Belt A/C and Ron in particular are the most professional, courteous and efficient a/c company I have ever dealt with during my 40 years of home ownership.

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My most recent experience involved my garage door. The contractor came the day that he was contacted and put in a new opener. I was very pleased that he was able to come so soon, and when he left, there was nothing for me to clean up. It was a good experience.

5
★★★★★

My most recent experience involved my garage door. The contractor came the day that he was contacted and put in a new opener. I was very pleased that he was able to come so soon, and when he left, there was nothing for me to clean up. It was a good experience.

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The washer and dryer were each having issues of their own and the contractor found the solutions in a timely manner. The dryer had a broken part and he ordered that and it was installed at a later date. The same went for the washer and both were repaired in a timely manner.

5
★★★★★

The washer and dryer were each having issues of their own and the contractor found the solutions in a timely manner. The dryer had a broken part and he ordered that and it was installed at a later date. The same went for the washer and both were repaired in a timely manner.

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The contractor arrived at the promised time and was able to ID the problem within minutes and repair it, He was neat and friendly and did his job and left after making sure that the problem he solved did not creat others.

5
★★★★★

The contractor arrived at the promised time and was able to ID the problem within minutes and repair it, He was neat and friendly and did his job and left after making sure that the problem he solved did not creat others.

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The contractor arrived on schedule and cleaned the the two units that heat and cool the house. he discoved a problem with the upper thermostat and replaced it later that day. He was pleasant and explaned what was not working and returned with a new thermostat in a timely manner.

5
★★★★★

The contractor arrived on schedule and cleaned the the two units that heat and cool the house. he discoved a problem with the upper thermostat and replaced it later that day. He was pleasant and explaned what was not working and returned with a new thermostat in a timely manner.

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We are very satisfied with the man that did th plumbing & the man that was sen out to fix the wall that had to be cut out for plumbing.Both men that were sent out were very professionals.

5
★★★★★

We are very satisfied with the man that did th plumbing & the man that was sen out to fix the wall that had to be cut out for plumbing.Both men that were sent out were very professionals.

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4 years and 5 houses later.... couldn't ask for finer service. Prompt, polite, positive, patient, and price-less service. All you ask for from any service tech. Very happy person. Used internet for service request the first time and will never do it any other way from here on... love AHS!

5
★★★★★

4 years and 5 houses later.... couldn't ask for finer service. Prompt, polite, positive, patient, and price-less service. All you ask for from any service tech. Very happy person. Used internet for service request the first time and will never do it any other way from here on... love AHS!

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I received a call from contractor same day I called AHS. His appointment was timely and he was very knowledgeable and friendly and fixed the problem. He was very neat and efficient. Great representative for the company. Very satisfied customer.

5
★★★★★

I received a call from contractor same day I called AHS. His appointment was timely and he was very knowledgeable and friendly and fixed the problem. He was very neat and efficient. Great representative for the company. Very satisfied customer.

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Whenever I had problems with our refrigerator, I called the 800 number of AHS, and they sent someone in two days.

5
★★★★★

Whenever I had problems with our refrigerator, I called the 800 number of AHS, and they sent someone in two days.

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Its veryr efficient, in fact I got a couple of friends enrolled to this company. They call you 20 min. before they arrive , the are clean cut persons. How

5
★★★★★

Its veryr efficient, in fact I got a couple of friends enrolled to this company. They call you 20 min. before they arrive , the are clean cut persons. How

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We had a contractor sent by AHS for problem with our hot water heater. We used AHS online at night and then service person with AHS called us back promptly in the morning and the repairman came that day. The repairman had to haul the old water heater out of the attic and install a new one back up the stairs. He was careful getting around all of our holiday stuff in the tight space and cleaned up after himself and was prompt and polite.

5
★★★★★

We had a contractor sent by AHS for problem with our hot water heater. We used AHS online at night and then service person with AHS called us back promptly in the morning and the repairman came that day. The repairman had to haul the old water heater out of the attic and install a new one back up the stairs. He was careful getting around all of our holiday stuff in the tight space and cleaned up after himself and was prompt and polite.

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Having a home warranty has been the best thing I've done as a homeowner. I've used AHS for plumbing issues several times which had been an absolute lifesaver since we all know how expensive plumbing service can be (and by the way, with the nasty job they have, they don't get paid enough). I've also used AHS for heating service which was a very quick way to get heat restored.

5
★★★★★

Having a home warranty has been the best thing I've done as a homeowner. I've used AHS for plumbing issues several times which had been an absolute lifesaver since we all know how expensive plumbing service can be (and by the way, with the nasty job they have, they don't get paid enough). I've also used AHS for heating service which was a very quick way to get heat restored.

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The contract that came out to fix the toilet was very polite, clean, and professional. I would use them again.

5
★★★★★

The contract that came out to fix the toilet was very polite, clean, and professional. I would use them again.

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Customer service took the call very seriously and started remedy proceedings immediately. The contractor very business like, in blue uniform and had company van. This made us feel very satisfied with the client American Home Shield choose to do our work. Contractor very knowledgeable in the field required and had the problem under control in no time.

5
★★★★★

Customer service took the call very seriously and started remedy proceedings immediately. The contractor very business like, in blue uniform and had company van. This made us feel very satisfied with the client American Home Shield choose to do our work. Contractor very knowledgeable in the field required and had the problem under control in no time.

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I had a problem with my sump pump not expelling the water and consequently water was backing up into my finished rec room. An emergency call to AHS resulted in my contractor coming out quickly and replaced the sump pump, and suggested how to clear the discharge pipe. I followed his advice and relieved the discharge pipe by cutting it outside where it leaves the basement. I was impressed that I asked his to install a battery backup sump pump, which has been installed and is working well. Dustjn was extremely helpful, prepared with the proper materials and took the time to get everything right.

5
★★★★★

I had a problem with my sump pump not expelling the water and consequently water was backing up into my finished rec room. An emergency call to AHS resulted in my contractor coming out quickly and replaced the sump pump, and suggested how to clear the discharge pipe. I followed his advice and relieved the discharge pipe by cutting it outside where it leaves the basement. I was impressed that I asked his to install a battery backup sump pump, which has been installed and is working well. Dustjn was extremely helpful, prepared with the proper materials and took the time to get everything right.

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We called for an electrical problem in our Kitchen. The job was assigned to Stanford Electric. Doug, the service technician, was able to diagnose and correct the problem quickly and efficiently. Highly recommend Doug and Stanford Electric.

5
★★★★★

We called for an electrical problem in our Kitchen. The job was assigned to Stanford Electric. Doug, the service technician, was able to diagnose and correct the problem quickly and efficiently. Highly recommend Doug and Stanford Electric.

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A satisfying experience! A problem occured with a furnace blower during a very cold spell in the area. AHS customer service was very responsive and within 2 hours (on a weekend) we received a call from a furnace company located several miles away. Repairman arrived within a couple of hours. Furnace was repaired but the same problem occured the next day. A call to the service was made and the same individual arrived very soon. The problem was fixed and the furnace has been working well every since! Excellent service by AHS and ALPHA heating and AC in Bellevue, WA. Thanks to all.....

5
★★★★★

A satisfying experience! A problem occured with a furnace blower during a very cold spell in the area. AHS customer service was very responsive and within 2 hours (on a weekend) we received a call from a furnace company located several miles away. Repairman arrived within a couple of hours. Furnace was repaired but the same problem occured the next day. A call to the service was made and the same individual arrived very soon. The problem was fixed and the furnace has been working well every since! Excellent service by AHS and ALPHA heating and AC in Bellevue, WA. Thanks to all.....

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Our water heater went out. AHS was quick with a response to locate a contractor. We have had to have the AC also fixed last year. The experience was good, but with both contractors, they were outside of our city. The AC company was great, but they were over 70 miles away and the plumbing company was in the other direction, probably 50 miles away. It would be nice to have local contractors. I believe with both contractors they only came to Casa Grande one or two times a week......that is frustrating. Without a little begging on my part, we would have been without a water heater for 5 days!!

5
★★★★★

Our water heater went out. AHS was quick with a response to locate a contractor. We have had to have the AC also fixed last year. The experience was good, but with both contractors, they were outside of our city. The AC company was great, but they were over 70 miles away and the plumbing company was in the other direction, probably 50 miles away. It would be nice to have local contractors. I believe with both contractors they only came to Casa Grande one or two times a week......that is frustrating. Without a little begging on my part, we would have been without a water heater for 5 days!!

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It turned out that our washing machine was worn out.The serviceman had to order a new clutch and transmission. When the parts arrived quite promptly the serviceman came to our house and replaced the worn items. Now our washing machine works like a new one, making my wife quite happy!

5
★★★★★

It turned out that our washing machine was worn out.The serviceman had to order a new clutch and transmission. When the parts arrived quite promptly the serviceman came to our house and replaced the worn items. Now our washing machine works like a new one, making my wife quite happy!

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During the last experience that I had with a contractor associated with American Homeshield it was wonderful. The contractor explained what was needed to fix my problem and finished the job in a timely manner. The contractor was neat in apperance and was really an expert in his field. He did exactly what he said he was going to do and I did not feel like he wanted to push me to buy any other services.

5
★★★★★

During the last experience that I had with a contractor associated with American Homeshield it was wonderful. The contractor explained what was needed to fix my problem and finished the job in a timely manner. The contractor was neat in apperance and was really an expert in his field. He did exactly what he said he was going to do and I did not feel like he wanted to push me to buy any other services.

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I had an issue with my ceiling fan. It was smelling of burning. I reported the issue via phone, for it was an emergency issue. The rep on the line was very helpful and pleasant. She escalated my issue to a company that got someone out the very next day. The tech that was dispatched was very informative about my ceiling fan. The issue was quickly resolved. I have recommended AHS to others and they have signed up.

5
★★★★★

I had an issue with my ceiling fan. It was smelling of burning. I reported the issue via phone, for it was an emergency issue. The rep on the line was very helpful and pleasant. She escalated my issue to a company that got someone out the very next day. The tech that was dispatched was very informative about my ceiling fan. The issue was quickly resolved. I have recommended AHS to others and they have signed up.

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My last contact was work that you were not equipped to do. You gave me a referral. I was interested in getting the work done quickly and you identified a way to do that.

5
★★★★★

My last contact was work that you were not equipped to do. You gave me a referral. I was interested in getting the work done quickly and you identified a way to do that.

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The company Flowright Plumbing was used for my last visit. I had a toilet problem, once I made the call using the automatic phone system with AHS, everything that followed was easy. I received a call back from the plumber by the next day. I was able to set the appointment, and Flowright Plumber showed up and resolved the issue within minutes.

5
★★★★★

The company Flowright Plumbing was used for my last visit. I had a toilet problem, once I made the call using the automatic phone system with AHS, everything that followed was easy. I received a call back from the plumber by the next day. I was able to set the appointment, and Flowright Plumber showed up and resolved the issue within minutes.

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Our pool pump suddenly made a continuous growling sound. I called in a claim and within 8 hours I received a call from the vendor to set up an appointment. The vendor came, inspected the pump and diagnosed it as frozen bearings. He dismantled the pump, ordered a new one, replaced it 2 days later and it is working fine.

5
★★★★★

Our pool pump suddenly made a continuous growling sound. I called in a claim and within 8 hours I received a call from the vendor to set up an appointment. The vendor came, inspected the pump and diagnosed it as frozen bearings. He dismantled the pump, ordered a new one, replaced it 2 days later and it is working fine.

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AHS was very patient and understanding. Everything was taken care of in a timely manner. We actually had two different contractors at the same time for two different issues. Both were friendly, clean and professional.

5
★★★★★

AHS was very patient and understanding. Everything was taken care of in a timely manner. We actually had two different contractors at the same time for two different issues. Both were friendly, clean and professional.

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American Home Shield has been wonderful. This time, our washing machine died and AHS came to the rescue. It was determined that the washer was not repairable and AHS provided a brand new machine within days! So impressive.

5
★★★★★

American Home Shield has been wonderful. This time, our washing machine died and AHS came to the rescue. It was determined that the washer was not repairable and AHS provided a brand new machine within days! So impressive.

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The contractor was on time and went right to work. He diagnosis the problem very quickly and had the part he need to fix my AC in his truck. He was dressed approiately and his truck was well marked. I made the service request on line and that was very easy to navigate through. I was very pleased.

5
★★★★★

The contractor was on time and went right to work. He diagnosis the problem very quickly and had the part he need to fix my AC in his truck. He was dressed approiately and his truck was well marked. I made the service request on line and that was very easy to navigate through. I was very pleased.

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We were very satisfied with the contractor. He was punctual

5
★★★★★

We were very satisfied with the contractor. He was punctual

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Homeshield is so easy to work with, I submit my request online and I recieve a call from a contractor the same day. The contractors have been great, honest, reliable and have fixed our problems on the first trip!!

5
★★★★★

Homeshield is so easy to work with, I submit my request online and I recieve a call from a contractor the same day. The contractors have been great, honest, reliable and have fixed our problems on the first trip!!

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The contractor was very pro active in their quick scheduling and fixed the problem very well. They were very fast but precise. We'd very satisfied with the attention to details and performed services well. The problem was fixed and other than our website contact did not reach AHS customer service at all.

5
★★★★★

The contractor was very pro active in their quick scheduling and fixed the problem very well. They were very fast but precise. We'd very satisfied with the attention to details and performed services well. The problem was fixed and other than our website contact did not reach AHS customer service at all.

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Service is always promp and on time. Service men knew what the problem was and fixed it quickly. They had all the parts and knowledge that they needed. Fast, effiecent with no up selling. Very professional. Now I can't think of not having this protection.

5
★★★★★

Service is always promp and on time. Service men knew what the problem was and fixed it quickly. They had all the parts and knowledge that they needed. Fast, effiecent with no up selling. Very professional. Now I can't think of not having this protection.

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My most recent experience was with the Sears service center, They were prompt, professional, and explained what the project needed to complete. He finished timely. American Home Shield was timely in making and assigning the project. I made the request via computer, and the assignment was immediate. The tech was clean, and cleaned up any debris from the repair.

5
★★★★★

My most recent experience was with the Sears service center, They were prompt, professional, and explained what the project needed to complete. He finished timely. American Home Shield was timely in making and assigning the project. I made the request via computer, and the assignment was immediate. The tech was clean, and cleaned up any debris from the repair.

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When I turned on my pool filter I heard a gush of water. Upon reaching the filter I found the lid disconnected from the bottom part. It had ripped away. I turned off the power and called AHS and requested service from AV Hawaiian. I had experience with their service and knew it is both impeccable and efficient. They came out and within an hour had a new system installed and my pool was up and running again.

5
★★★★★

When I turned on my pool filter I heard a gush of water. Upon reaching the filter I found the lid disconnected from the bottom part. It had ripped away. I turned off the power and called AHS and requested service from AV Hawaiian. I had experience with their service and knew it is both impeccable and efficient. They came out and within an hour had a new system installed and my pool was up and running again.

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AHS is good with set up of services promptly. Had problem with one plumber Co, who didn't wait (bela plumbing). Other plumbers TMD was great fixing faucet, sink valve, changing water heaters etc. I was not around so couldn't 't tell cleanliness of contractor.

5
★★★★★

AHS is good with set up of services promptly. Had problem with one plumber Co, who didn't wait (bela plumbing). Other plumbers TMD was great fixing faucet, sink valve, changing water heaters etc. I was not around so couldn't 't tell cleanliness of contractor.

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Take the worry out of home maintenance with a home warranty. The contractors have always called quickly to set appointments and make repairs. I don't feel worried about costs or abilities with the warranty.

5
★★★★★

Take the worry out of home maintenance with a home warranty. The contractors have always called quickly to set appointments and make repairs. I don't feel worried about costs or abilities with the warranty.

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American Home Shield has always been ready to help and get me service as rapidly as possible. Since becoming a widow, I don't know what I'd do without them! The contractors used by American Home Shield have been timely, courteous, and very accommodating.

5
★★★★★

American Home Shield has always been ready to help and get me service as rapidly as possible. Since becoming a widow, I don't know what I'd do without them! The contractors used by American Home Shield have been timely, courteous, and very accommodating.

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We were very pleased with Mr. Hubbard's prompt and expert attention to our repair. He replaced the one non-functioning attic fan and adjusted the other so that they both work properly. Luckily we noticed this before the temperatures got any higher in the attic especially since Mr. Hubbard had to climb about 20 feet to reach one of the fans. We are glad we have AHS for these kinds of home repairs.

5
★★★★★

We were very pleased with Mr. Hubbard's prompt and expert attention to our repair. He replaced the one non-functioning attic fan and adjusted the other so that they both work properly. Luckily we noticed this before the temperatures got any higher in the attic especially since Mr. Hubbard had to climb about 20 feet to reach one of the fans. We are glad we have AHS for these kinds of home repairs.

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Filing a claim was very easy, quick, and simple. Contractor showed up as scheduled, promptly within 1-2 days, problem identified quickly, AHS responded quickly with solution options, items were fixed or replacement options presented promptly. Every call to AHS was pleasant, easy, reps were polite, helpful, patient. Occasionally long wait times (very long) to reach an AHS rep but that was not typical, usually got through very quickly. Really easy and hassle-free process all around, in a world where that isn't common. Very very pleased and wish I'd known about this warranty company sooner, will definitely continue my policy.

5
★★★★★

Filing a claim was very easy, quick, and simple. Contractor showed up as scheduled, promptly within 1-2 days, problem identified quickly, AHS responded quickly with solution options, items were fixed or replacement options presented promptly. Every call to AHS was pleasant, easy, reps were polite, helpful, patient. Occasionally long wait times (very long) to reach an AHS rep but that was not typical, usually got through very quickly. Really easy and hassle-free process all around, in a world where that isn't common. Very very pleased and wish I'd known about this warranty company sooner, will definitely continue my policy.

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The gentleman who came to my house was very nice. He answered all my questions, without making me feel stupid for asking them. He was clean and had a clean uniform on. He quickly figured out the problem and solved it.

5
★★★★★

The gentleman who came to my house was very nice. He answered all my questions, without making me feel stupid for asking them. He was clean and had a clean uniform on. He quickly figured out the problem and solved it.

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Bacon Plumbing is amazing and by far the best plumbing service that AHS uses. Their other plumbers didn't even diagnose the problem correctly, let alone fix it. Fast, professional, courteous and consistent with setting smart expectations.

5
★★★★★

Bacon Plumbing is amazing and by far the best plumbing service that AHS uses. Their other plumbers didn't even diagnose the problem correctly, let alone fix it. Fast, professional, courteous and consistent with setting smart expectations.

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My most recent experience with American Home Shield was a great one! I needed a plumber because my garbage disposal was leaking. I called AHS, because I was not able to submit my request online. I inquired why I couldn't rqeuest service online and I was told because I had a $75 trade service fee I had not paid for a 2nd opinion. The representative that I spoke with was awesome. She placed me on hold and reviewed the previously submitted claims and she agreed the 2nd opinion was totally different than the 1st one. She placed me on hold, talked with a supervisor to get my account refunded and off hold status and asked me would I like for her to complete the next work order. While entering my new work order request, she asked if I had a preference for the contractor and I advised the last one that came to my house. It appeared they were on hold status as well, so she worked with her supervisor again to get them off hold status. She placed the order and the same day, the contractor called to set up an appointment. The contractor came by the next day, replaced the garbage disposal and now my kitchen sink isn't leaking! I'm thankful for my AHS warranty.

5
★★★★★

My most recent experience with American Home Shield was a great one! I needed a plumber because my garbage disposal was leaking. I called AHS, because I was not able to submit my request online. I inquired why I couldn't rqeuest service online and I was told because I had a $75 trade service fee I had not paid for a 2nd opinion. The representative that I spoke with was awesome. She placed me on hold and reviewed the previously submitted claims and she agreed the 2nd opinion was totally different than the 1st one. She placed me on hold, talked with a supervisor to get my account refunded and off hold status and asked me would I like for her to complete the next work order. While entering my new work order request, she asked if I had a preference for the contractor and I advised the last one that came to my house. It appeared they were on hold status as well, so she worked with her supervisor again to get them off hold status. She placed the order and the same day, the contractor called to set up an appointment. The contractor came by the next day, replaced the garbage disposal and now my kitchen sink isn't leaking! I'm thankful for my AHS warranty.

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Our contractor tried his best to fix our dryer, but the repair only lasted for an hour after he left. I called the repairman directly to let him know (I had his number since he had called saying he was on his way) and left a voicemail. No response from him. That evening I contacted AHS and let them know what had happened. They immediately sent a note to the repair shop. The next morning I got a call from the owner of the repair shop to check on us. The same repairman came out that same day and was able to try another fix based on what he and his boss researched. This time it worked. He was very polite and apologetic.

5
★★★★★

Our contractor tried his best to fix our dryer, but the repair only lasted for an hour after he left. I called the repairman directly to let him know (I had his number since he had called saying he was on his way) and left a voicemail. No response from him. That evening I contacted AHS and let them know what had happened. They immediately sent a note to the repair shop. The next morning I got a call from the owner of the repair shop to check on us. The same repairman came out that same day and was able to try another fix based on what he and his boss researched. This time it worked. He was very polite and apologetic.

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I was very pleased with the service. I had new floors put down and the workers had to move the refrigerator. When they moved it back and plugged it in, it started smoking. I thought I was going to have to get another one, which with the expense of new floors, I did not have money for. The AHS service man came out and knew exactly what was wrong and in about 30 minutes had it fixed. I was so relieved and it's been running fine since. He was very pleasant and cleaned up after he finished. He was able to put the refrigerator back in place. So glad I got this service program.

5
★★★★★

I was very pleased with the service. I had new floors put down and the workers had to move the refrigerator. When they moved it back and plugged it in, it started smoking. I thought I was going to have to get another one, which with the expense of new floors, I did not have money for. The AHS service man came out and knew exactly what was wrong and in about 30 minutes had it fixed. I was so relieved and it's been running fine since. He was very pleasant and cleaned up after he finished. He was able to put the refrigerator back in place. So glad I got this service program.

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We experienced a water leak in an internal wall. I placed a call, was given immediate assistance by the person on the phone who put in an emergency call to a plumber. Within 30 minutes I got a call from the plumber and he arrived when he said he would. He diagnosed the problem, opened up the wall, located the leak, repaired the pipe and finished the job in a timely and efficient manner. Everyone was responsive and polite. The contractor was pleasant, informative and cleaned up the mess before he left.

5
★★★★★

We experienced a water leak in an internal wall. I placed a call, was given immediate assistance by the person on the phone who put in an emergency call to a plumber. Within 30 minutes I got a call from the plumber and he arrived when he said he would. He diagnosed the problem, opened up the wall, located the leak, repaired the pipe and finished the job in a timely and efficient manner. Everyone was responsive and polite. The contractor was pleasant, informative and cleaned up the mess before he left.

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