Matt Castrucci Honda

★★★★★
  • 3013 Mall Park Dr

    Dayton, OH 45459

    Map & Directions
  • 877-321-5041

About Matt Castrucci Honda

Categories
  • New Car Dealers
  • Used Car Dealers
Details
  • Honda

Automotive

Automotive
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Very awesome experience. Friendly and courteous.

4
★★★★☆

Very awesome experience. Friendly and courteous.

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Excellent. Would recommend to others. Very positive

4
★★★★☆

Excellent. Would recommend to others. Very positive

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.

This was the best car buying experience Ive ever had. I really appreciate everyone who helped us!

5
★★★★★

This was the best car buying experience Ive ever had. I really appreciate everyone who helped us!

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.

Enjoyed my visit came home with a new car.

5
★★★★★

Enjoyed my visit came home with a new car.

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.

Great service during vehicle research and final preparations.

5
★★★★★

Great service during vehicle research and final preparations.

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.

Rally explained everything well, great job.

4
★★★★☆

Rally explained everything well, great job.

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.

Great service, salesman was patient and nice.

5
★★★★★

Great service, salesman was patient and nice.

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.

My salesman was great, he answered all questions I had.

5
★★★★★

My salesman was great, he answered all questions I had.

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.

Will keep coming back, it was a good experience.

4
★★★★☆

Will keep coming back, it was a good experience.

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.

Excellent customer service. My CRV was ready and good to go.

5
★★★★★

Excellent customer service. My CRV was ready and good to go.

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.

Excellent, I always keep coming back. Good experience.

4
★★★★☆

Excellent, I always keep coming back. Good experience.

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.

Fun to deal with. It was fun to do business with them.

5
★★★★★

Fun to deal with. It was fun to do business with them.

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.

You all have made buying a new car painless. Great job.

5
★★★★★

You all have made buying a new car painless. Great job.

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.

Excellent employees. The experience was not stressful.

4
★★★★☆

Excellent employees. The experience was not stressful.

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.

Everyone was very nice and helpful.

4
★★★★☆

Everyone was very nice and helpful.

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.

Very polite and good experience on my purchase.

5
★★★★★

Very polite and good experience on my purchase.

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.

Very good and wonderful. Everyone was very helpful.

4
★★★★☆

Very good and wonderful. Everyone was very helpful.

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.

We will continue to return here because of the ease of doing business with Cindy!

5
★★★★★

We will continue to return here because of the ease of doing business with Cindy!

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.

Incredibly pleased and will be returning and recommending to others.

4
★★★★☆

Incredibly pleased and will be returning and recommending to others.

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.

Amazing, we love David Barns and Patrick Burke.

5
★★★★★

Amazing, we love David Barns and Patrick Burke.

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.

Great experience. Would buy another car from you.

5
★★★★★

Great experience. Would buy another car from you.

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.

Excellent, exceeded my expectations.

5
★★★★★

Excellent, exceeded my expectations.

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.

Great experience. I would recommend friends and family. Thank you all for good service.

5
★★★★★

Great experience. I would recommend friends and family. Thank you all for good service.

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.

They were all nice. The one thing that we really liked was they don't "push" you to make decisions.

5
★★★★★

They were all nice. The one thing that we really liked was they don't "push" you to make decisions.

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.

Cindy was extremely helpful in completing an out of state lease for me. She went above and beyond to make sure everything went smoothly and I was getting the best deal.

5
★★★★★

Cindy was extremely helpful in completing an out of state lease for me. She went above and beyond to make sure everything went smoothly and I was getting the best deal.

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.

I am very appreciative of Ken and all his hard work putting a deal together on a car we could not get anywhere else!

5
★★★★★

I am very appreciative of Ken and all his hard work putting a deal together on a car we could not get anywhere else!

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.

Everyone has been very informative, patient and knowledgeable. I really appreciate the friendly service

5
★★★★★

Everyone has been very informative, patient and knowledgeable. I really appreciate the friendly service

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.

TIM WAS AWESOME! I WOULD TOTALLY BUY MORE CARS FROM him

5
★★★★★

TIM WAS AWESOME! I WOULD TOTALLY BUY MORE CARS FROM him

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.

Willing to work with the price n made it happen. Awesome

5
★★★★★

Willing to work with the price n made it happen. Awesome

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.

Pleasure to work with.
We waited a while but was worth buying a car here. Thanks again.

5
★★★★★

Pleasure to work with.
We waited a while but was worth buying a car here. Thanks again.

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.

James Green and Cindy in finance were great.

5
★★★★★

James Green and Cindy in finance were great.

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.

Full of information and willing to take time to answer all questions.

5
★★★★★

Full of information and willing to take time to answer all questions.

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.

We have had a very nice experience both times we have bough a car here.

5
★★★★★

We have had a very nice experience both times we have bough a car here.

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.

Ken is a great sales person, very courteous, helpful and knowledgeable of cars.

5
★★★★★

Ken is a great sales person, very courteous, helpful and knowledgeable of cars.

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.

Wonderful experience from start to finish!

5
★★★★★

Wonderful experience from start to finish!

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.

Walt was great and went out of his way to be helpful. The price we paid was fabulous. Overall a great experience!

-The above review was posted as a service and with the authorization of Matt Castrucci Honda and the comments and opinions expressed in the review are those of a customer of Matt Castrucci Honda.

5
★★★★★

Walt was great and went out of his way to be helpful. The price we paid was fabulous. Overall a great experience!

-The above review was posted as a service and with the authorization of Matt Castrucci Honda and the comments and opinions expressed in the review are those of a customer of Matt Castrucci Honda.

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.

Everyone was polite and helpful. They met my expectations and earned my business.

-The above review was posted as a service and with the authorization of Matt Castrucci Honda, and the comments and opinions expressed in the review are those of a customer of Matt Castrucci Honda.

4
★★★★☆

Everyone was polite and helpful. They met my expectations and earned my business.

-The above review was posted as a service and with the authorization of Matt Castrucci Honda, and the comments and opinions expressed in the review are those of a customer of Matt Castrucci Honda.

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.

An easy and pleasant experience . Thank you!

-The above review was posted as a service and with the authorization of Matt Castrucci Honda, and the comments and opinions expressed in the review are those of a customer of Matt Castrucci Honda.

5
★★★★★

An easy and pleasant experience . Thank you!

-The above review was posted as a service and with the authorization of Matt Castrucci Honda, and the comments and opinions expressed in the review are those of a customer of Matt Castrucci Honda.

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.

I felt very pleased with the overall experience. The salesperson was very knowledgeable. I didnt feel pressured by any of the staff which was a huge plus for me

5
★★★★★

I felt very pleased with the overall experience. The salesperson was very knowledgeable. I didnt feel pressured by any of the staff which was a huge plus for me

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.

I appreciate that your employees seem to care about keeping my business in the future. We look forward to doing business here again in the future.

5
★★★★★

I appreciate that your employees seem to care about keeping my business in the future. We look forward to doing business here again in the future.

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.

......Always a great place to do business! ......

5
★★★★★

......Always a great place to do business! ......

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.

Wonderful! Fun, knowledgeable and fast!

5
★★★★★

Wonderful! Fun, knowledgeable and fast!

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.

Finance manager was excellent, explained everything to us. Experience at Matt Castrucci Honda was Great! No pressure - quick negotiation and no hassle.

5
★★★★★

Finance manager was excellent, explained everything to us. Experience at Matt Castrucci Honda was Great! No pressure - quick negotiation and no hassle.

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.

Finance management was very professional, organized and pleasant.

5
★★★★★

Finance management was very professional, organized and pleasant.

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.

Our sales person was very friendly, pleasant and helpful. Definitely likable.

5
★★★★★

Our sales person was very friendly, pleasant and helpful. Definitely likable.

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.

Kevin was great, my experience in leasing at Honda was fast and informative. I received a great deal and I am very pleased.

5
★★★★★

Kevin was great, my experience in leasing at Honda was fast and informative. I received a great deal and I am very pleased.

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.

Very satisfied with knowledge of staff and the customer service I give it an A+.

5
★★★★★

Very satisfied with knowledge of staff and the customer service I give it an A+.

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.

Everybody was so nice to deal with. I would come back in the future.

4
★★★★☆

Everybody was so nice to deal with. I would come back in the future.

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.

Great service and all around pleasant experience!

5
★★★★★

Great service and all around pleasant experience!

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.

To start of, we will never get our car serviced here again, even though it means loosing the powertrain warranty. There is absolutely no excuse for terrible customer service and lazy employees that take over 40 minutes to do an oil change.

Today my husband and I came in for an oil change. My husband scheduled the oil change on the 15th of April.. It was set for 6 PM on 22 April. Granted, we did arrive early 5:20 PM, but we didn't get to drive out of the Service area until 6:40 PM. That seems to be an excessive amount of waiting for something that takes 10-15 minutes for someone with sub-par skills. Dont you think?

At 6:30, after over an hour of waiting, my husband got fed up with waiting and walked into the shop to ask when our car would be finished. The hood our the car was still up and being worked on, however the 'guys' were just standing around the car bs'ing. This is unacceptable! After my husband asked, they got the car out within 10 minutes Why did it take my husband coming in to babysit the employees to get the car out of the service area and ready for us to leave? I wish I could give you names, but the service summary didn't even have the technicians name on it. So I automatically surmise that it was just another person trying to get their work done half-assed without giving it the attention to detail it should have received. I would assume off the lack of professionalism that the oil change was not even done correctly.

I am upset that the service was so terrible and time consuming. This was pathetic. Why did we have to experience this?

1
★☆☆☆☆

To start of, we will never get our car serviced here again, even though it means loosing the powertrain warranty. There is absolutely no excuse for terrible customer service and lazy employees that take over 40 minutes to do an oil change.

Today my husband and I came in for an oil change. My husband scheduled the oil change on the 15th of April.. It was set for 6 PM on 22 April. Granted, we did arrive early 5:20 PM, but we didn't get to drive out of the Service area until 6:40 PM. That seems to be an excessive amount of waiting for something that takes 10-15 minutes for someone with sub-par skills. Dont you think?

At 6:30, after over an hour of waiting, my husband got fed up with waiting and walked into the shop to ask when our car would be finished. The hood our the car was still up and being worked on, however the 'guys' were just standing around the car bs'ing. This is unacceptable! After my husband asked, they got the car out within 10 minutes Why did it take my husband coming in to babysit the employees to get the car out of the service area and ready for us to leave? I wish I could give you names, but the service summary didn't even have the technicians name on it. So I automatically surmise that it was just another person trying to get their work done half-assed without giving it the attention to detail it should have received. I would assume off the lack of professionalism that the oil change was not even done correctly.

I am upset that the service was so terrible and time consuming. This was pathetic. Why did we have to experience this?

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