Alterra Pest Control

★★★★★
  • 14201 Cherry Lane Court

    Laurel, MD 20707

    Map & Directions
  • 301-604-7378

About Alterra Pest Control

Categories
  • Pest Control
Hours
Monday: 09:00 AM - 05:00 PM
Tuesday: 09:00 AM - 05:00 PM
Wednesday: 09:00 AM - 05:00 PM
Thursday: 09:00 AM - 05:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: Closed
Sunday: Closed

Home & Garden

Home & Garden
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Scott G. from Alterra was very polite when he introduced himself and explained the service he was going to perform. He asked about any concerns and them started clearing cobwebs and inspecting the area. After his service he came back by and explained the work he had done and about opportunities and changes with Alterra.

5
★★★★★

Scott G. from Alterra was very polite when he introduced himself and explained the service he was going to perform. He asked about any concerns and them started clearing cobwebs and inspecting the area. After his service he came back by and explained the work he had done and about opportunities and changes with Alterra.

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Our most recent visit by Takeisha from Alterra pest control went very smoothly. She made sure that all the work was done properly and provided us with a friendly note detailing what she had done even though we were not able to be there.

5
★★★★★

Our most recent visit by Takeisha from Alterra pest control went very smoothly. She made sure that all the work was done properly and provided us with a friendly note detailing what she had done even though we were not able to be there.

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Saturday's visit by Dane Jameer went extremely well. He was polite and attentive to my expectations and performed all services in a professional manner. This was only the second treatment for my property, so I have only checked three stars until I'm able to see an overall performance level. If Dane is the person to perform these services, I feel sure I'll change the number of stars given to a higher level.

3
★★★☆☆

Saturday's visit by Dane Jameer went extremely well. He was polite and attentive to my expectations and performed all services in a professional manner. This was only the second treatment for my property, so I have only checked three stars until I'm able to see an overall performance level. If Dane is the person to perform these services, I feel sure I'll change the number of stars given to a higher level.

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We have a persistent problem with ants and the occasional spider and cricket. Alterra comes out the next day when we call to report that pesky insects have been spotted. Dane Jameer came out and sprayed the entire house and yard today. He was very polite and thorough.

Great customer service!

5
★★★★★

We have a persistent problem with ants and the occasional spider and cricket. Alterra comes out the next day when we call to report that pesky insects have been spotted. Dane Jameer came out and sprayed the entire house and yard today. He was very polite and thorough.

Great customer service!

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Some ants returned after out last Alterra treatment but Dane Jameer showed up today and did a very thorough job of addressing the problem. He was very efficient, explained what he was doing and was very careful.

5
★★★★★

Some ants returned after out last Alterra treatment but Dane Jameer showed up today and did a very thorough job of addressing the problem. He was very efficient, explained what he was doing and was very careful.

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We had a sudden influx of ants in our kitchen and Theodore R. came and gave us a very thorough treatment. He not only sprayed all the areas in the house very carefully (wiping away any drips that may have happened, especially in the kitchen), but he also wiped away the spider webs around each ground floor window and searched for any ant trails outside -- treating them with both a spray and granules. I was impressed.

5
★★★★★

We had a sudden influx of ants in our kitchen and Theodore R. came and gave us a very thorough treatment. He not only sprayed all the areas in the house very carefully (wiping away any drips that may have happened, especially in the kitchen), but he also wiped away the spider webs around each ground floor window and searched for any ant trails outside -- treating them with both a spray and granules. I was impressed.

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Demitrius L. and Keisha S. came to our home for our first service visit and they were fantastic. They were prompt, professional, courteous and super friendly. They did a great job!

3
★★★☆☆

Demitrius L. and Keisha S. came to our home for our first service visit and they were fantastic. They were prompt, professional, courteous and super friendly. They did a great job!

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My service pro, Terry, was very polite and efficient. He was very reassuring that the treatment would work. I have been battling a flea infestation for months. I had bombed and sprayed and cleaned, scrubbed, vacuumed and prayed to with no relief. I will never go anywhere else for pest control. Thank you Terry. Thank you Alterra!

5
★★★★★

My service pro, Terry, was very polite and efficient. He was very reassuring that the treatment would work. I have been battling a flea infestation for months. I had bombed and sprayed and cleaned, scrubbed, vacuumed and prayed to with no relief. I will never go anywhere else for pest control. Thank you Terry. Thank you Alterra!

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I had my second visit from an Alterra Pest service pro today. Terry arrived promptly this morning, introduced himself and explained what he would do this morning. He was pleasant and dressed very well which made a good impression on my wife and I.
Terry was a no nonsense worker who wiped, sprayed and gained access to our basement areas which we were concerned about as much as the home's exterior pest control problem areas.
His work was fast, neat, and completed to our satisfaction.

5
★★★★★

I had my second visit from an Alterra Pest service pro today. Terry arrived promptly this morning, introduced himself and explained what he would do this morning. He was pleasant and dressed very well which made a good impression on my wife and I.
Terry was a no nonsense worker who wiped, sprayed and gained access to our basement areas which we were concerned about as much as the home's exterior pest control problem areas.
His work was fast, neat, and completed to our satisfaction.

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1 out of 1 people found this review helpful.

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Terry was fantastic, he was very polite, extremely knowledgeable, and very thorough. Thank you

5
★★★★★

Terry was fantastic, he was very polite, extremely knowledgeable, and very thorough. Thank you

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Terry did a thorough job of applying pesticides outside and inside. He was pleasant and knowledgeable and explained everything clearly.

5
★★★★★

Terry did a thorough job of applying pesticides outside and inside. He was pleasant and knowledgeable and explained everything clearly.

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As a new customer, my initial visit about a week ago was very important. Theodore R. was thorough, knowledgeable, and answered all of my questions. I have a great first opinion of the company because of him. I'll definitely request him for future services.

5
★★★★★

As a new customer, my initial visit about a week ago was very important. Theodore R. was thorough, knowledgeable, and answered all of my questions. I have a great first opinion of the company because of him. I'll definitely request him for future services.

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I signed up with Alterra today and am already impressed! The salesman, Braden, was knowledgeable and not pushy. The service pros, Theodore R. and Demetrius L. were also knowledgeable, professional, and did a great job!

5
★★★★★

I signed up with Alterra today and am already impressed! The salesman, Braden, was knowledgeable and not pushy. The service pros, Theodore R. and Demetrius L. were also knowledgeable, professional, and did a great job!

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Alterra was wonderful! Theodor Richter was the service man who came to my house. He was very professional, and explained what he was going to do. Theodor was knowledgeable, pleasant, and efficient.
I am really happy to be an Alterra customer.

5
★★★★★

Alterra was wonderful! Theodor Richter was the service man who came to my house. He was very professional, and explained what he was going to do. Theodor was knowledgeable, pleasant, and efficient.
I am really happy to be an Alterra customer.

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Adel Naderi was the service pro who did the first treatment on our house. He was super patient when I was a few minutes late getting home to meet him, and was very very nice.

5
★★★★★

Adel Naderi was the service pro who did the first treatment on our house. He was super patient when I was a few minutes late getting home to meet him, and was very very nice.

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Theodore and Terry good job explaining the process, arrived on-time, provided great services.

5
★★★★★

Theodore and Terry good job explaining the process, arrived on-time, provided great services.

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Dane Jameer did an excellent job with his services and explaining what he was doing to get rid of the pests. He's a hard worker and his attitude in his work was great!

4
★★★★☆

Dane Jameer did an excellent job with his services and explaining what he was doing to get rid of the pests. He's a hard worker and his attitude in his work was great!

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Jonathan F.Theodore did an excellent job on our intial treatment.

5
★★★★★

Jonathan F.Theodore did an excellent job on our intial treatment.

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We have had issues with ants for the last two years. Alterra has been very responsive, and although the ants have been tough, Alterra has been great with follow ups and customer service. E.Miller recently came to our house and was very attentive to our concerns and careful around our plants. Excellent customer service.

4
★★★★☆

We have had issues with ants for the last two years. Alterra has been very responsive, and although the ants have been tough, Alterra has been great with follow ups and customer service. E.Miller recently came to our house and was very attentive to our concerns and careful around our plants. Excellent customer service.

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E miller serviced my home and was friendly , knowledgable and thorough. I highly recommend this company

5
★★★★★

E miller serviced my home and was friendly , knowledgable and thorough. I highly recommend this company

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Brian serviced my home today! He was professional informative and thorough. He did a great job!

5
★★★★★

Brian serviced my home today! He was professional informative and thorough. He did a great job!

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C.Delagarza did highly professional job. He represents the company very well.

5
★★★★★

C.Delagarza did highly professional job. He represents the company very well.

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Levart G. did a great job. He came, did his job, and departed. He worked efficiently, and took into consideration my young children at home who like to play in the yard -- I had no concerns. We usually get lots of lady bugs and those little tiny red bugs in the house. This year we have not gotten them!

5
★★★★★

Levart G. did a great job. He came, did his job, and departed. He worked efficiently, and took into consideration my young children at home who like to play in the yard -- I had no concerns. We usually get lots of lady bugs and those little tiny red bugs in the house. This year we have not gotten them!

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We have had the worst seasonal ant problem for years, spiders too. Alterra is affordable and it works! No more ants, no more spiders. We've only had two instances where they had to come and re-spray. It was so easy to schedule and we couldn't be happier with their customer service. Cameron is our technician and he is the BEST! He's knowledgeable and friendly. He does a wonderful job and we are so lucky to be on his route.

5
★★★★★

We have had the worst seasonal ant problem for years, spiders too. Alterra is affordable and it works! No more ants, no more spiders. We've only had two instances where they had to come and re-spray. It was so easy to schedule and we couldn't be happier with their customer service. Cameron is our technician and he is the BEST! He's knowledgeable and friendly. He does a wonderful job and we are so lucky to be on his route.

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Frank completed my second quarterly service today and did an excellent job. Very knowledgeable and did answer my questions and any concerns that I had.

5
★★★★★

Frank completed my second quarterly service today and did an excellent job. Very knowledgeable and did answer my questions and any concerns that I had.

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Brian completed our initial spraying, and couldn't have been nicer or more professional. He informed us where our main problem was (spider cocoons under the deck). Frank completed the first of the quarterly sprayings a month later, and was very knowledgeable as he answered our questions about the safety of the spray for nearby humans and the effectiveness of the spray for eliminating various pests.

5
★★★★★

Brian completed our initial spraying, and couldn't have been nicer or more professional. He informed us where our main problem was (spider cocoons under the deck). Frank completed the first of the quarterly sprayings a month later, and was very knowledgeable as he answered our questions about the safety of the spray for nearby humans and the effectiveness of the spray for eliminating various pests.

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D.Bruce did an excellent job. He explained to me the process, did an inspection and then walked through the lower area looking for entry points. He sprayed areas which were concerned and explained the entire process to me. I am very happy with my service

5
★★★★★

D.Bruce did an excellent job. He explained to me the process, did an inspection and then walked through the lower area looking for entry points. He sprayed areas which were concerned and explained the entire process to me. I am very happy with my service

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Cameron was running a little late but apologized when he got here and explained that the highway had been shut down. He was very friendly and professional. He took the time to listen to my concerns, and respected my choices for what I wanted done. He suggested some alternatives until we had a plan I was comfortable with. I really appreciated him taking the time to develop a strategy that I was satisfied with.

5
★★★★★

Cameron was running a little late but apologized when he got here and explained that the highway had been shut down. He was very friendly and professional. He took the time to listen to my concerns, and respected my choices for what I wanted done. He suggested some alternatives until we had a plan I was comfortable with. I really appreciated him taking the time to develop a strategy that I was satisfied with.

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Brian did a great job. He asked us what problems we were having and educated us on what he was doing. He even gave us some tips on what to do to prevent bugs.

5
★★★★★

Brian did a great job. He asked us what problems we were having and educated us on what he was doing. He even gave us some tips on what to do to prevent bugs.

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Technician David Bruce arrived as scheduled to perform the quarterly treatment. David did a very thorough job of servicing around the house and lawn.

5
★★★★★

Technician David Bruce arrived as scheduled to perform the quarterly treatment. David did a very thorough job of servicing around the house and lawn.

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Andy G performed the first treatment for my yard this morning. He was very professional and courteous; went through the entire plan prior to any service to make sure I understood.

5
★★★★★

Andy G performed the first treatment for my yard this morning. He was very professional and courteous; went through the entire plan prior to any service to make sure I understood.

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David B. did a fully professional job on this, our first regular quarterly treatment. He explained what he was doing, answered all our questions and was knowledgable about his field. And he was a pleasure to deal with.

5
★★★★★

David B. did a fully professional job on this, our first regular quarterly treatment. He explained what he was doing, answered all our questions and was knowledgable about his field. And he was a pleasure to deal with.

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Andy G. was very friendly, professional and thorough. He asked if the technician at my initial treatment used granules for the ants, and I said I wasn't sure. I did see him use them along the fence line, but not around the foundation. Andy G. spread granules and said this should solve my ant problem, even after heavy rains. Also, since this was a re-service, most people would feel "put out" having to come back for free, but Andy G. wasn't that way at all. In fact, he was here in less than 24 hours after my call to Alterra with my problem.

5
★★★★★

Andy G. was very friendly, professional and thorough. He asked if the technician at my initial treatment used granules for the ants, and I said I wasn't sure. I did see him use them along the fence line, but not around the foundation. Andy G. spread granules and said this should solve my ant problem, even after heavy rains. Also, since this was a re-service, most people would feel "put out" having to come back for free, but Andy G. wasn't that way at all. In fact, he was here in less than 24 hours after my call to Alterra with my problem.

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Dominic Day was a very detailed , polite service pro. He took time to locate the problem areas and explained what he was doing. I would love for him to be my service pro all the time.

5
★★★★★

Dominic Day was a very detailed , polite service pro. He took time to locate the problem areas and explained what he was doing. I would love for him to be my service pro all the time.

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Dave provided a great service - this was my initial outdoor pest control service with Alterra. He was knowledgeable, friendly and professional. he told me about problem areas he found and treated them appropriately.

5
★★★★★

Dave provided a great service - this was my initial outdoor pest control service with Alterra. He was knowledgeable, friendly and professional. he told me about problem areas he found and treated them appropriately.

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Cameron was our service provider. He showed up on time. He was pleasant and completed the process in a timely manner. He answered all of our questions and took care of all the areas of the house that we were having problems with ants. This was our initial service. We felt they gave us a fair price and look forward to quarterly service unless otherwise needed sooner.

5
★★★★★

Cameron was our service provider. He showed up on time. He was pleasant and completed the process in a timely manner. He answered all of our questions and took care of all the areas of the house that we were having problems with ants. This was our initial service. We felt they gave us a fair price and look forward to quarterly service unless otherwise needed sooner.

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Trevor was friendly, polite and very professional. He took his time to thoroughly understand my problem and then treated the problem areas with a smile. He answered all my questions and was a pleasure to deal with.

4
★★★★☆

Trevor was friendly, polite and very professional. He took his time to thoroughly understand my problem and then treated the problem areas with a smile. He answered all my questions and was a pleasure to deal with.

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Alterra Service Pro Danielle showed up on time and completed the initial service in a completely professional manner. Her ready smile and friendly personality was a pleasant bonus. She explained exactly what she was scheduled to do, then went about her business. She took the time to do it all carefully, then wrapped up the visit with a courtesy review. Very impressive!

5
★★★★★

Alterra Service Pro Danielle showed up on time and completed the initial service in a completely professional manner. Her ready smile and friendly personality was a pleasant bonus. She explained exactly what she was scheduled to do, then went about her business. She took the time to do it all carefully, then wrapped up the visit with a courtesy review. Very impressive!

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Johathan came to my house today and was very friendly and polite. He answered all my questions to my satisfaction. I was very satisfied with Johathan.

5
★★★★★

Johathan came to my house today and was very friendly and polite. He answered all my questions to my satisfaction. I was very satisfied with Johathan.

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Josh recently serviced our home and did an excellent job. He was friendly and very professional Thanks Josh.

5
★★★★★

Josh recently serviced our home and did an excellent job. He was friendly and very professional Thanks Josh.

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Clark did a great job on our initial treatment, He was very thorough and answered all questions. Braden Casperson also was helpfull setting us up and explaining their services. thanks

4
★★★★☆

Clark did a great job on our initial treatment, He was very thorough and answered all questions. Braden Casperson also was helpfull setting us up and explaining their services. thanks

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My service representative was David P. David was courteous and through. He took his time and didn't give us a "rush job". He explained our agreement in detail and made sure we were happy with the scope of his coverage of our house and property. If Alterra can get rid of the spiders and ants for us we will renew.

5
★★★★★

My service representative was David P. David was courteous and through. He took his time and didn't give us a "rush job". He explained our agreement in detail and made sure we were happy with the scope of his coverage of our house and property. If Alterra can get rid of the spiders and ants for us we will renew.

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I signed up and the next day Tristan was at my house, at the promised time. He was thorough, friendly, and communicative. He took his time, spent several minutes with me, looking around the house, checking out the different issues, and generally left me confident that we were in good hands and taken care of. We were pleased, frankly, beyond our expectations.

5
★★★★★

I signed up and the next day Tristan was at my house, at the promised time. He was thorough, friendly, and communicative. He took his time, spent several minutes with me, looking around the house, checking out the different issues, and generally left me confident that we were in good hands and taken care of. We were pleased, frankly, beyond our expectations.

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Initial service visit by Dave went great. He went over everything with me again. Spread dry Chems due to rain, and spot sprayed in 2 problem areas in the house. He was professional and friendly. Made sure to let me know that my cats had to be kept away from sprayed locations for 2 hrs.

5
★★★★★

Initial service visit by Dave went great. He went over everything with me again. Spread dry Chems due to rain, and spot sprayed in 2 problem areas in the house. He was professional and friendly. Made sure to let me know that my cats had to be kept away from sprayed locations for 2 hrs.

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Initial visit by service rep Joshua was great. Not pushy just explained his service in detail. Signed up and Cameron came out the next day (6/1). Professional, courteous, and efficient. Explained his service and what he would be doing and went to work. Excellent job by all - glad I signed on!

5
★★★★★

Initial visit by service rep Joshua was great. Not pushy just explained his service in detail. Signed up and Cameron came out the next day (6/1). Professional, courteous, and efficient. Explained his service and what he would be doing and went to work. Excellent job by all - glad I signed on!

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Had a great initial visit with your representative Dave. He was professional, friendly and definitely knew his stuff. He took great care to be sure that my children and cat were safe from treatment areas and that I understood the time frames to keep them clear of those areas. From this first visit I would definitely recommend your company.

5
★★★★★

Had a great initial visit with your representative Dave. He was professional, friendly and definitely knew his stuff. He took great care to be sure that my children and cat were safe from treatment areas and that I understood the time frames to keep them clear of those areas. From this first visit I would definitely recommend your company.

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My service pro was Octavius Bowens. He did a wonderful job. He explained the service in depth. He asked in I had any concerns and then provided me with the solution to my concerns. He was a careful listener and very pleasant. Just service! Great job!

5
★★★★★

My service pro was Octavius Bowens. He did a wonderful job. He explained the service in depth. He asked in I had any concerns and then provided me with the solution to my concerns. He was a careful listener and very pleasant. Just service! Great job!

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Michael Bonds serviced my home today. He did a thorough and excellent job and fully explained what he did afterwards.

5
★★★★★

Michael Bonds serviced my home today. He did a thorough and excellent job and fully explained what he did afterwards.

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Cameron did an excellent job. He explained everything well and took care of my insect problems.

5
★★★★★

Cameron did an excellent job. He explained everything well and took care of my insect problems.

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My initial visit with Trevor was great. He was friendly and professional. He pointed out problem areas to be aware of and answered all of my questions.

5
★★★★★

My initial visit with Trevor was great. He was friendly and professional. He pointed out problem areas to be aware of and answered all of my questions.

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More about Alterra Pest Control

Alterra is the SMARTER approach to pest control, providing both residential and commercial pest services. Alterra provides solutions for more than 47 common household pests, and is committed to protecting customers with environmentally responsible methods. Alterra is the fastest-growing pest control company in North America and currently services more than 450 cities across the nation. For further information, view Alterra's website at www.alterrapest.com or call today to set up service!

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