Bemer Motor Cars

★★★☆☆
  • 9201 Richmond Ave

    Houston, TX 77063

    Map & Directions
  • 713-266-2690

Automotive

Automotive
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Terrible customer service, I had my car in for repairs in June when i took it back in the owner would not honor the warrenty. I was also charged for parts that did not need replacement only cleaning. They over charge and are not knowledgeable when it concerns BMWs!! \r\nCustomers beware take your car to an independant mechanic..

0
★☆☆☆☆

Terrible customer service, I had my car in for repairs in June when i took it back in the owner would not honor the warrenty. I was also charged for parts that did not need replacement only cleaning. They over charge and are not knowledgeable when it concerns BMWs!! \r\nCustomers beware take your car to an independant mechanic..

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I was so impressed with the customer service here! The Mechanic/Owner, Julian, came out himself to talk about my concerns when I left the car. Later, he let me know exactly what it needed to correct the problem. There was no pressure to get a lot of other work done like other places I have gone. His price was the very fair and he didn't charge me for the diagnosis, only for the car repair! \r\n\r\nWhen I picked up my car the next day it had been washed and the wheels were cleaned. I never remember seeing it so clean! It runs so good. It has been hard to find a repair shop that I can trust. I feel like I actually have a friend taking care of my car repairs now. Julian and his staff went above and beyond! 5 Stars * * * * *

2
★★★★★

I was so impressed with the customer service here! The Mechanic/Owner, Julian, came out himself to talk about my concerns when I left the car. Later, he let me know exactly what it needed to correct the problem. There was no pressure to get a lot of other work done like other places I have gone. His price was the very fair and he didn't charge me for the diagnosis, only for the car repair! \r\n\r\nWhen I picked up my car the next day it had been washed and the wheels were cleaned. I never remember seeing it so clean! It runs so good. It has been hard to find a repair shop that I can trust. I feel like I actually have a friend taking care of my car repairs now. Julian and his staff went above and beyond! 5 Stars * * * * *

 

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