Sunland Garage Door Repair

★★★★☆

Home & Garden

Home & Garden
More choices in Los Angeles:
Resultset_next

LA Experts In Gate Repair

131 East 1st Street Los Angeles, CA

Resultset_next

Garage Door Repair & Installation

12443 Burbank Blvd Los Angeles, CA

3.6667 3
Hi! Sign in to let us know how Sunland Garage Door Repair was?
Write a Review
.

The springs on my garage had broken and I was referred to this company by a friend.
I called and the receptionist/front desk person was very friendly and straightforward. They let me know that the service cost for them to come out and check our garage was going to be $29.
I tried to negotiate them down lower as our location is in Burbank which is fairly close to Sunland. Unfortunately they said no. Which is fine.

My biggest problem was that they said they would send a technician out to my location between 3-5pm. I had called around noon. I was ok with that and asked them to come out.
It was around 5:25 and I had not heard from the technician so I called the main office again. They said that the technician was on another site and was wrapping up so they would have the technician call me right away.

I waited for another thirty minutes before hearing back from the technician. I complained then and there that they should have called if they were going to be later. They shouldn't call after they were already late. The technician said they would try and come around 8pm the same night. I asked if they could come later as I had to go elsewhere but they said they couldn't and they'd come around 8pm. I said ok and waited once again.

Around 7:30 I had not heard from the technician. (He said he would call before coming) so I gave him a ring. He said he wouldn't make it and would like to reschedule for the next day.
At this time I had essentially wasted my day off (from noon when the initial call went until 7:30) so I started to complain again when the technician responedd in a very annoyed way "yea yea yea ok" then proceeded to hang up.

The technician was very unprofessional and rude.
Time estimates were really off.
I'm still left without even an estimate from this place.
Made me waste essentially the entire day to hear from them.
I had to continually initiate the conversations.
I would NOT recommend this place.

I am not a regular member, but I was really annoyed at the lack of service and courtesy I received so I created a membership to write this review.

The technicians phone number is 818.325.6305

1
★☆☆☆☆

The springs on my garage had broken and I was referred to this company by a friend.
I called and the receptionist/front desk person was very friendly and straightforward. They let me know that the service cost for them to come out and check our garage was going to be $29.
I tried to negotiate them down lower as our location is in Burbank which is fairly close to Sunland. Unfortunately they said no. Which is fine.

My biggest problem was that they said they would send a technician out to my location between 3-5pm. I had called around noon. I was ok with that and asked them to come out.
It was around 5:25 and I had not heard from the technician so I called the main office again. They said that the technician was on another site and was wrapping up so they would have the technician call me right away.

I waited for another thirty minutes before hearing back from the technician. I complained then and there that they should have called if they were going to be later. They shouldn't call after they were already late. The technician said they would try and come around 8pm the same night. I asked if they could come later as I had to go elsewhere but they said they couldn't and they'd come around 8pm. I said ok and waited once again.

Around 7:30 I had not heard from the technician. (He said he would call before coming) so I gave him a ring. He said he wouldn't make it and would like to reschedule for the next day.
At this time I had essentially wasted my day off (from noon when the initial call went until 7:30) so I started to complain again when the technician responedd in a very annoyed way "yea yea yea ok" then proceeded to hang up.

The technician was very unprofessional and rude.
Time estimates were really off.
I'm still left without even an estimate from this place.
Made me waste essentially the entire day to hear from them.
I had to continually initiate the conversations.
I would NOT recommend this place.

I am not a regular member, but I was really annoyed at the lack of service and courtesy I received so I created a membership to write this review.

The technicians phone number is 818.325.6305

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This company showed up to my house on time and the guy was ready to do the work on the spot. He replaced the springs for me and had it all in his van so he did not have to come back.

5
★★★★★

This company showed up to my house on time and the guy was ready to do the work on the spot. He replaced the springs for me and had it all in his van so he did not have to come back.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

My springs broke on me and I needed them fixed ASAP., I called sunland garage door repair and they sent a tech out on the spot. I am glad I found same day service.

5
★★★★★

My springs broke on me and I needed them fixed ASAP., I called sunland garage door repair and they sent a tech out on the spot. I am glad I found same day service.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Wait, you're the expert.

If you've been to or used Sunland Garage Door Repair , leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review