Berkeley Family Dental - Dr. Indu Sharma DDS

★☆☆☆☆
At Berkeley Family Dental, our goal is to provide exceptional dental care in a professional, relaxed atmosphere.
  • 3000 Colby St # 302

    Berkeley, CA 94705

    Map & Directions
  • 510-843-4450

About Berkeley Family Dental - Dr. Indu Sharma DDS

Categories
  • Dental Clinics

Health & Medical

Health & Medical
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My family had been with this office since before Indu Sharma purchased it. Things were more or less OK until recently. The office cancelled my children's cleaning because the hygienist needed to be out, and then... nothing. I'd call and they'd promise to call back with an appointment and nothing. No appointments available, for weeks on end.

In the meantime, I went in for my own cleaning, and it became clear that the office had missed a cavity right at root level: both this time and last time (a filling had fallen out, and become filled with goop, so they called it "brushing too hard damage to the root". Once cleaned out it was plainly a cavity, visible even to my six year old).

They had no appointment available for a filling, so I got a next day appointment across the street. Sharma's office stonewalled me on getting copies of the X-rays, finally releasing a fuzzy "summary" X-ray that was nearly useless. The new dentist took his own sharp X-rays and found the visible cavity was the tip of the iceberg: the next tooth over had a large ugly black hole between the teeth that Dr. Sharma had completely missed.

Mistakes happen. Dr. Sharma could have apologized and moved on.

Instead, out of the blue, I get a letter from my insurance company saying that "for the interest of all concerned" that my family would be transferred to a different office.

1
★☆☆☆☆

My family had been with this office since before Indu Sharma purchased it. Things were more or less OK until recently. The office cancelled my children's cleaning because the hygienist needed to be out, and then... nothing. I'd call and they'd promise to call back with an appointment and nothing. No appointments available, for weeks on end.

In the meantime, I went in for my own cleaning, and it became clear that the office had missed a cavity right at root level: both this time and last time (a filling had fallen out, and become filled with goop, so they called it "brushing too hard damage to the root". Once cleaned out it was plainly a cavity, visible even to my six year old).

They had no appointment available for a filling, so I got a next day appointment across the street. Sharma's office stonewalled me on getting copies of the X-rays, finally releasing a fuzzy "summary" X-ray that was nearly useless. The new dentist took his own sharp X-rays and found the visible cavity was the tip of the iceberg: the next tooth over had a large ugly black hole between the teeth that Dr. Sharma had completely missed.

Mistakes happen. Dr. Sharma could have apologized and moved on.

Instead, out of the blue, I get a letter from my insurance company saying that "for the interest of all concerned" that my family would be transferred to a different office.

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More about Berkeley Family Dental - Dr. Indu Sharma DDS

Payment Types: Cash, Visa, MasterCard, Discover, American, Check Business Hours: Monday-Tuesday 08:00 AM - 05:00 PM, Wednesday 07:00 AM - 03:30 PM, Friday 07:00 AM - 03:30 PM, Thursday, Saturday, Sunday Closed

 

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