ProShades

★☆☆☆☆
33.993 -78.7499
Map and Directions to ProShades

843-399-9185

2249 Highway 9 Unit B

Longs, SC

29568

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About ProShades

Categories
  • Automotive
Tags
Details
  • Window Tinting

Automotive

Automotive
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Myrtle Beach In-Home TV Repair

405 Highway 17 S North Myrtle Beach, SC

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Steer clear of this "professional" tinting service, as the customer service and actual tinting service is anything but professional. I brought my vehicle in to have the windows tinted on a Wednesday as a family member suggested I go here when I came down for vacation in Myrtle Beach. I dropped it off, even left my vehicle overnight; however, as I was driving home the next day, I noticed what appeared to be a razor blade cut in the tint on the passenger window. I immediately returned to ProShades and spoke with the manager, who happened to be the same woman who completed the service. When I explained that I wasn't happy with the window and waited for her reply, expecting her to offer to immediately fix the unsightly line in the tint, she stated, "well, if you're that unhappy with it, you can bring it back Saturday". This was 3 days later into my vacation. The manager had no customer service skills and no people skills. She took no pride in her work and offered no apologies. When my family member who referred me, and several others, to this shop heard of my experience, he called and spoke to her. He was told that if the tint job had bothered me that much, I should have been more adamant in getting it fixed!! Long story short, the customer service is awful and needs to be corrected or this business has no chance of survival. The tint job is far below expectations for $150 - there are bubbles in the tint in each of the windows 5 days after the job, the installer scratched the surrounding window moldings with razors installing the tint, and I had to argue for the business to correct imperfections. I would go somewhere else where they take pride in their work, and value their customers.

1
★☆☆☆☆

Steer clear of this "professional" tinting service, as the customer service and actual tinting service is anything but professional. I brought my vehicle in to have the windows tinted on a Wednesday as a family member suggested I go here when I came down for vacation in Myrtle Beach. I dropped it off, even left my vehicle overnight; however, as I was driving home the next day, I noticed what appeared to be a razor blade cut in the tint on the passenger window. I immediately returned to ProShades and spoke with the manager, who happened to be the same woman who completed the service. When I explained that I wasn't happy with the window and waited for her reply, expecting her to offer to immediately fix the unsightly line in the tint, she stated, "well, if you're that unhappy with it, you can bring it back Saturday". This was 3 days later into my vacation. The manager had no customer service skills and no people skills. She took no pride in her work and offered no apologies. When my family member who referred me, and several others, to this shop heard of my experience, he called and spoke to her. He was told that if the tint job had bothered me that much, I should have been more adamant in getting it fixed!! Long story short, the customer service is awful and needs to be corrected or this business has no chance of survival. The tint job is far below expectations for $150 - there are bubbles in the tint in each of the windows 5 days after the job, the installer scratched the surrounding window moldings with razors installing the tint, and I had to argue for the business to correct imperfections. I would go somewhere else where they take pride in their work, and value their customers.

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