Universal KIA Franklin

★★★★★
Nashville Kia drivers come to us for quality, affordable vehicles along with some of the best financing plans in all of TN
  • 1413 Murfreesboro Rd

    Franklin, TN 37067

    Map & Directions
  • 615-224-7973

Automotive

Automotive
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5 23
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I was greeted with a friendly smile and a hand shake. Steve got right to work trying to put me in the car that not only was right for my budget but also right for me. After just a few questions, we were test driving the Forte and even though I thought that I would like to own a Optima, I realized that I really liked the Forte better. After the test drive, Steve got to work on getting me in the car. My credit is not that great and it was a challenge for him, but he never gave up and pulled out resources that he had to make it happen. And thanks to him and the finance team at Franklin Kia, I am now driving a car that I not only enjoy but can afford. I will return in 5 yrs to get my next Kia from Steve and the guys at the Franklin store. My daughter has a Kia Spectra and in 6 months she will be shopping for a new car and I am sending her to Steve because I know she will be well taken care of. Thanks again to the guys at Franklin Kia! I will never go any other place to get a new car!

5
★★★★★

I was greeted with a friendly smile and a hand shake. Steve got right to work trying to put me in the car that not only was right for my budget but also right for me. After just a few questions, we were test driving the Forte and even though I thought that I would like to own a Optima, I realized that I really liked the Forte better. After the test drive, Steve got to work on getting me in the car. My credit is not that great and it was a challenge for him, but he never gave up and pulled out resources that he had to make it happen. And thanks to him and the finance team at Franklin Kia, I am now driving a car that I not only enjoy but can afford. I will return in 5 yrs to get my next Kia from Steve and the guys at the Franklin store. My daughter has a Kia Spectra and in 6 months she will be shopping for a new car and I am sending her to Steve because I know she will be well taken care of. Thanks again to the guys at Franklin Kia! I will never go any other place to get a new car!

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Everyone in the service department helped me with a smile and answered all my questions. It was my first service on my new car and the guy that helped me was very kind. My wait time was shorter than estimated and the waiting room was

3
★★★★★

Everyone in the service department helped me with a smile and answered all my questions. It was my first service on my new car and the guy that helped me was very kind. My wait time was shorter than estimated and the waiting room was

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I ORGINIALLY SCHDULED AN OIL CHANGE, BUT WHEN I ARRIVED FOR MY APPOINTMENT THE SYSTEM WAS DOWN. WHAT DISAPPOINTED WAS THAT SOMEONE SHOULD'VE CALLED SO I DIDN'T HAVE TO TAKE TIME OFF OF WORK ONCE I RESCHEDULED THE APPOINTMENT THINGS WERE

3
★★★★★

I ORGINIALLY SCHDULED AN OIL CHANGE, BUT WHEN I ARRIVED FOR MY APPOINTMENT THE SYSTEM WAS DOWN. WHAT DISAPPOINTED WAS THAT SOMEONE SHOULD'VE CALLED SO I DIDN'T HAVE TO TAKE TIME OFF OF WORK ONCE I RESCHEDULED THE APPOINTMENT THINGS WERE

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It was raining and about 11 pm, just worked all day and had to drive 60 miles home. He brought it out and I accepted it. :-)\r
No regrets. Yet.

3
★★★★★

It was raining and about 11 pm, just worked all day and had to drive 60 miles home. He brought it out and I accepted it. :-)\r
No regrets. Yet.

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The salesman, Tracy Davis, was a pleasure to work with. He made the buying experience easy and told me about all the features of the Kia Soul. He only had the type Souls brought out for me to drive, that I told him I was interested in and

3
★★★★★

The salesman, Tracy Davis, was a pleasure to work with. He made the buying experience easy and told me about all the features of the Kia Soul. He only had the type Souls brought out for me to drive, that I told him I was interested in and

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It was outstanding I will let all my family and friends know how helpful you all were

3
★★★★★

It was outstanding I will let all my family and friends know how helpful you all were

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Very pleased

3
★★★★★

Very pleased

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Professional. Quick. Overall very good.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

3
★★★★★

Professional. Quick. Overall very good.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Marc Roberts was my sales associate. He was knowledgeable about all the cars on the lot and able to answer any questions. When I came in I knew I liked the Soul but wanted a used one. He worked with that then showed me the new one and I

3
★★★★★

Marc Roberts was my sales associate. He was knowledgeable about all the cars on the lot and able to answer any questions. When I came in I knew I liked the Soul but wanted a used one. He worked with that then showed me the new one and I

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All staff was very friendly, inventory options were good, I was very pleased with my experience.

3
★★★★★

All staff was very friendly, inventory options were good, I was very pleased with my experience.

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Loved everything about it. Sending my sister to work with Daniel.

5
★★★★★

Loved everything about it. Sending my sister to work with Daniel.

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My experience was amazing.\r

3
★★★★★

My experience was amazing.\r

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very pleasant and cordial. was treated with respect and the salesman was thourough\r

3
★★★★★

very pleasant and cordial. was treated with respect and the salesman was thourough\r

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sales associate GIVE HIM A PAY RAISE NOW, AMEN!!!!\r

3
★★★★★

sales associate GIVE HIM A PAY RAISE NOW, AMEN!!!!\r

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It was great. The salesman was great.\r

3
★★★★★

It was great. The salesman was great.\r

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Carlos answered all of my questions and knew exactly the car I was looking for. The first car I drove was the one I wanted. We also drove another car but I liked the Rio. He explained everything about the Rio in detail and I couldn't be

3
★★★★★

Carlos answered all of my questions and knew exactly the car I was looking for. The first car I drove was the one I wanted. We also drove another car but I liked the Rio. He explained everything about the Rio in detail and I couldn't be

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Tracy Davis welcomed us with opened hands. He made the process very easy and fun for my wife and I. We told him want me wanted and what we was looking to spend on a car and he made it happen with no hassles at all. It was the first time we

3
★★★★★

Tracy Davis welcomed us with opened hands. He made the process very easy and fun for my wife and I. We told him want me wanted and what we was looking to spend on a car and he made it happen with no hassles at all. It was the first time we

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The sales department was closed at the time of our purchase. But, Billy said he would take care of us on next visit. Very satisfied with the service. They made us feel like family not a number.\r

3
★★★★★

The sales department was closed at the time of our purchase. But, Billy said he would take care of us on next visit. Very satisfied with the service. They made us feel like family not a number.\r

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I came in with no idea about what I would be able to purchase. I was able to drive the Sentra to my home in Fairview to get my husbands approval on the purchase. \r
Great place to work with again for my next car.

3
★★★★★

I came in with no idea about what I would be able to purchase. I was able to drive the Sentra to my home in Fairview to get my husbands approval on the purchase. \r
Great place to work with again for my next car.

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Very accommodating no pressure. Tony, Jim, Tabitha were all great.

3
★★★★★

Very accommodating no pressure. Tony, Jim, Tabitha were all great.

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The salesman, Daniel, was friendly and knowledgeable about the vehicle. I am enjoying my Kia.

3
★★★★★

The salesman, Daniel, was friendly and knowledgeable about the vehicle. I am enjoying my Kia.

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Mark was very kind and patient, he listened to me and answered my questions. This is my second KIA, and I love it!

3
★★★★★

Mark was very kind and patient, he listened to me and answered my questions. This is my second KIA, and I love it!

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Good a little long in getting docuemnts ready for signature.

3
★★★★★

Good a little long in getting docuemnts ready for signature.

 

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