A Plus Automotive Repair

★★★★★

About A Plus Automotive Repair

Details
Hours
Mon-Sat 7am-7pm, Sun 10am-4pm

Automotive

Automotive
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Excellent car repair on a Saturday afternoon at a very fair price!! Stranded with a dead alternator on a Saturday afternoon and Jonathan made the repairs, with a pleasant attitude and finished even faster than he promised. He didn't

3
★★★★★

Excellent car repair on a Saturday afternoon at a very fair price!! Stranded with a dead alternator on a Saturday afternoon and Jonathan made the repairs, with a pleasant attitude and finished even faster than he promised. He didn't

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This is the best Auto repair shop I have ever been to. Jonathan is a one of a kind person. My car broke down and l googled nearest auto repair shops and his place was the one for me. He came towed my car to his shop on a Sunday it was

3
★★★★★

This is the best Auto repair shop I have ever been to. Jonathan is a one of a kind person. My car broke down and l googled nearest auto repair shops and his place was the one for me. He came towed my car to his shop on a Sunday it was

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I got very good service and honest answer and will continue doing business.

3
★★★★★

I got very good service and honest answer and will continue doing business.

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Always a great experience with these guys. I have taken my vehicles to A+ for 3 years now and will go nowhere else. A professional repair at a very reasonable price.

3
★★★★★

Always a great experience with these guys. I have taken my vehicles to A+ for 3 years now and will go nowhere else. A professional repair at a very reasonable price.

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Went in for clutch replacement, was a little hesitant since I have always had bad luck in the past with other mechanics trying to take advantage of their customers, but Jonathan was very polite and it amazed me that not only did they do a

3
★★★★★

Went in for clutch replacement, was a little hesitant since I have always had bad luck in the past with other mechanics trying to take advantage of their customers, but Jonathan was very polite and it amazed me that not only did they do a

.

I have never had a bigger nightmare than I had with this shop. I had to take my porsche to the porsche in Nashville to fix everything jonathan did to mess it up. I wouldn't take a roller skate to this shop. Nothin but trouble!!

3
★★★★★

I have never had a bigger nightmare than I had with this shop. I had to take my porsche to the porsche in Nashville to fix everything jonathan did to mess it up. I wouldn't take a roller skate to this shop. Nothin but trouble!!

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A great repair shop. I broke down on the interstate these guys came with a tow truck picked me up and got me repaired. Took away a lot of my frustration with crooked mechanics. They explained and showed me what was going on. I wish they

3
★★★★★

A great repair shop. I broke down on the interstate these guys came with a tow truck picked me up and got me repaired. Took away a lot of my frustration with crooked mechanics. They explained and showed me what was going on. I wish they

.

This shop is awesome. I had brought my truck in after being to 3 other shops and told many things was wrong with my chevy. I decided to try these guys out and I am glad that I did. After they looked at my truck they called me explained

3
★★★★★

This shop is awesome. I had brought my truck in after being to 3 other shops and told many things was wrong with my chevy. I decided to try these guys out and I am glad that I did. After they looked at my truck they called me explained

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I have never trusted a auto repair shop until I went to A plus. Jonathon, the owner, is an awesome guy. I went there about two weeks ago with a starter problem. His quote was $200 less than a shop 3 miles away. Plus, he can tow your

3
★★★★★

I have never trusted a auto repair shop until I went to A plus. Jonathon, the owner, is an awesome guy. I went there about two weeks ago with a starter problem. His quote was $200 less than a shop 3 miles away. Plus, he can tow your

.

I have been going to this shop for the past 4 years. I have seen this shop grow beyond expectations. These guys are more and more amazing every time I go in there or when I refer customers to them. There speed and accurate repairs blow my

3
★★★★★

I have been going to this shop for the past 4 years. I have seen this shop grow beyond expectations. These guys are more and more amazing every time I go in there or when I refer customers to them. There speed and accurate repairs blow my

.

Outstand Automotive Repair Shop. I broke down not to far from this shop. They could have taken advantage of me not being up to date on automotive technology. Turns out my battery cable had some corrosion and they just had to clean it up.

3
★★★★★

Outstand Automotive Repair Shop. I broke down not to far from this shop. They could have taken advantage of me not being up to date on automotive technology. Turns out my battery cable had some corrosion and they just had to clean it up.

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These Guys are top of the line! I broke down in Hermitage called these guys. They have their own tow trucks had me picked up in 20min had me back at their shop and had me repaired in a hour and a half. Impressive if you ask me. I give

3
★★★★★

These Guys are top of the line! I broke down in Hermitage called these guys. They have their own tow trucks had me picked up in 20min had me back at their shop and had me repaired in a hour and a half. Impressive if you ask me. I give

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The Guys at A+ Automotive are amazing they stayed very late to get my vehicle back on the road. My wife and I Where traveling broke down in Mount Juliet and only 1 company A+ Automotive really cared about getting my family back on the

3
★★★★★

The Guys at A+ Automotive are amazing they stayed very late to get my vehicle back on the road. My wife and I Where traveling broke down in Mount Juliet and only 1 company A+ Automotive really cared about getting my family back on the

.

Jonathan and his crew are great!!! They always explain what's going on with the car and always go the extra mile to make sure the customer is happy. They have my business :)

3
★★★★★

Jonathan and his crew are great!!! They always explain what's going on with the car and always go the extra mile to make sure the customer is happy. They have my business :)

.

Jonathan is so great he never corrected me for calling him Mike from the first time I visited his shop. He does great work and goes beyond expectations. Mona and I will never take our autos anywhere else. Thanks Mike......I mean Jonathan.

3
★★★★★

Jonathan is so great he never corrected me for calling him Mike from the first time I visited his shop. He does great work and goes beyond expectations. Mona and I will never take our autos anywhere else. Thanks Mike......I mean Jonathan.

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Jonathan, is great. He has always been a loyal client of mine. I would recommend his shop to anyone in need of automotive repair.

3
★★★★★

Jonathan, is great. He has always been a loyal client of mine. I would recommend his shop to anyone in need of automotive repair.

.

My experience here at A Plus has always been good. I had a radiator replace and saved over $100 on what the other shops around were going to charge. I took it back this week for a valve cover gasket, plugs and wires replaced and again

3
★★★★★

My experience here at A Plus has always been good. I had a radiator replace and saved over $100 on what the other shops around were going to charge. I took it back this week for a valve cover gasket, plugs and wires replaced and again

.

It's not easy finding a repair shop this good. A+ was everything I could hope for...honest, fair price, fast. They even washed my car and had it looking great. These guys go the extra mile to make a customer happy & they deliver.

3
★★★★★

It's not easy finding a repair shop this good. A+ was everything I could hope for...honest, fair price, fast. They even washed my car and had it looking great. These guys go the extra mile to make a customer happy & they deliver.

.

I just used A+ Automotives services, and they were excellent! The price was more than fair, the prompt attention to my vehicle was great, how neat and clean these guys work was outrageous. I came in for a few repairs and they explained

3
★★★★★

I just used A+ Automotives services, and they were excellent! The price was more than fair, the prompt attention to my vehicle was great, how neat and clean these guys work was outrageous. I came in for a few repairs and they explained

.

I have been battling with this shop since September! I paid them to put a rebuilt engine and a header in my truck. The engine and the work was bad. There was nothing but problems once I got the truck back (which was over a month.) Then, the truck had to be towed back to the shop after it started throwing rods and smoking!!! Now it has been another two months and they won't answer the phone, or return my calls. They have basically stolen my money and my truck. I have had to buy another car so I could get back and forth to work. This mechanic has cost me a lot of time and money, and I still don't have my truck back!!!

0
★☆☆☆☆

I have been battling with this shop since September! I paid them to put a rebuilt engine and a header in my truck. The engine and the work was bad. There was nothing but problems once I got the truck back (which was over a month.) Then, the truck had to be towed back to the shop after it started throwing rods and smoking!!! Now it has been another two months and they won't answer the phone, or return my calls. They have basically stolen my money and my truck. I have had to buy another car so I could get back and forth to work. This mechanic has cost me a lot of time and money, and I still don't have my truck back!!!

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The only thing I can say that would make A+ better is if they had more locations. These guys are excellent! They do not beat around the bush. You may not like what they tell you the problem is, but they are straight foward and 100% on the money. I have been to the dealership several times unable to found out what the problem is ( all I get is com back again when it happens 3 years now). These guys at A+ found the problem in under 2 hours a broken ground wire on the firewall. I no longer have any of the issues I was having before.

2
★★★★★

The only thing I can say that would make A+ better is if they had more locations. These guys are excellent! They do not beat around the bush. You may not like what they tell you the problem is, but they are straight foward and 100% on the money. I have been to the dealership several times unable to found out what the problem is ( all I get is com back again when it happens 3 years now). These guys at A+ found the problem in under 2 hours a broken ground wire on the firewall. I no longer have any of the issues I was having before.

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I just moved here from Texas and usually use Firestone or Goodyear. I felt I was getting over charged and drove by this place. Turns out Firestone was completely wrong about what was wrong with my car. The missfire on my car was from a fuel pump not a catalytic converter and a tune up. A+ found the problem and fixed without the super high price. I am a single mom with limited income. I cannot afford to loose money, I am so happy to have found A+ they are a true blessing.

2
★★★★★

I just moved here from Texas and usually use Firestone or Goodyear. I felt I was getting over charged and drove by this place. Turns out Firestone was completely wrong about what was wrong with my car. The missfire on my car was from a fuel pump not a catalytic converter and a tune up. A+ found the problem and fixed without the super high price. I am a single mom with limited income. I cannot afford to loose money, I am so happy to have found A+ they are a true blessing.

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I wish I could give these guys a 100 stars! I had my vehicle scanned at a local shop in town and they had told me the I needed to replace my evap canister and 2 sensor\r
a quote of $861.33. I passed buy this place on my way home saw their open sign on at 8pm (un heard of). I went in showed them the quote from the other shop and they took my vehicle in the back scanned the car and then asked my permission to do a smoke test on my car. Well the smoke test found a broken line they replaced the line and after a few days nolonger any problems. $120.00 V's $861.33 any day is great. I thank you guys for taking the time and your honesty in repairing my car. You have a new customer.

2
★★★★★

I wish I could give these guys a 100 stars! I had my vehicle scanned at a local shop in town and they had told me the I needed to replace my evap canister and 2 sensor\r
a quote of $861.33. I passed buy this place on my way home saw their open sign on at 8pm (un heard of). I went in showed them the quote from the other shop and they took my vehicle in the back scanned the car and then asked my permission to do a smoke test on my car. Well the smoke test found a broken line they replaced the line and after a few days nolonger any problems. $120.00 V's $861.33 any day is great. I thank you guys for taking the time and your honesty in repairing my car. You have a new customer.

.

After being ripped off and given the run around all my life from auto. repair shops, I've finally found quality, honesty, & integrity with A+ Automotive. I had all but given up on finding a mechanic that I can say I truly trust - until now. If you've been majorly ripped off by mechanics several times like me, then you'll understand why I'm taking the time to write this review.

I knew the first time I met Jonathan that we were in good hands. I was referred to A+ Automotive from an already happy customer who said, ""Jonathan will find it, fix it - and for a reasonable price."" Now, we're also happy customers and thrilled with the work done on my husband's car.

We were in a position to really get ripped off with the symptoms our car's motor had - and likely would have been by most shops - but not Jonathan. He found every issue, fixed them and went above and beyond in everything he did to our car. The car is running fantastic now!

Jonathan fixed multiple issues & even saved us from getting big-time ripped off on front-end work that we almost had done at another company. Wow, I wish we had found Jonathan many years ago. But you know the saying, ""better late than never!""

Thank you Jonathan, you now have a new faithful customer. My husband and I have been around the block a time or two, we know the ""real deal"" when we see it, and repay it with loyalty.

2
★★★★★

After being ripped off and given the run around all my life from auto. repair shops, I've finally found quality, honesty, & integrity with A+ Automotive. I had all but given up on finding a mechanic that I can say I truly trust - until now. If you've been majorly ripped off by mechanics several times like me, then you'll understand why I'm taking the time to write this review.

I knew the first time I met Jonathan that we were in good hands. I was referred to A+ Automotive from an already happy customer who said, ""Jonathan will find it, fix it - and for a reasonable price."" Now, we're also happy customers and thrilled with the work done on my husband's car.

We were in a position to really get ripped off with the symptoms our car's motor had - and likely would have been by most shops - but not Jonathan. He found every issue, fixed them and went above and beyond in everything he did to our car. The car is running fantastic now!

Jonathan fixed multiple issues & even saved us from getting big-time ripped off on front-end work that we almost had done at another company. Wow, I wish we had found Jonathan many years ago. But you know the saying, ""better late than never!""

Thank you Jonathan, you now have a new faithful customer. My husband and I have been around the block a time or two, we know the ""real deal"" when we see it, and repay it with loyalty.

.

I have been shopping around for a few weeks only to stumble across these guys. I recieved nothing but honest pricing and a honest repair. These guys got right on my vehicle and repaird for much less than I had been quoted by other places. It took me 3 weeks to write this just incase there was a problem with the repair. There has been no problems and my car is running great thanks to A+ Automotive. If you have not used them I suggest you give them a call.

2
★★★★★

I have been shopping around for a few weeks only to stumble across these guys. I recieved nothing but honest pricing and a honest repair. These guys got right on my vehicle and repaird for much less than I had been quoted by other places. It took me 3 weeks to write this just incase there was a problem with the repair. There has been no problems and my car is running great thanks to A+ Automotive. If you have not used them I suggest you give them a call.

.

I took my car to A+automotive on the 16th of December, I have a receipt from ATT for the wrecker service that towed my car to their shop. I stopped by and he said to me bring it over here so we can see what it is, so I had it towed to their shop on the 16th, It sat in their yard for a week before he got it in the shop,. He told me the transmission was frozen up and a rebuilt one was $2152.19 and I told him I didn't have that much money, but I sold to shotguns and came up with $1500.00 and he would carry the rest until the 3rd of January. after a couple of weeks the car was supposed to be fixed. His mechanic drove it and said it run great. I picked it up and drove about 3 miles and it was jumping and I took it back and got the mechanic and told him I wanted him to ride with me and he did and it started jumping and sputtering, and he said you can't hurt it to drive it, it needs a selonied and he said bring it back to me on Sunday and I will fix it and there will be no charge it is on me. I stood there and watched him put the transmission in the car it took about 3 hours of we watching for him to get the trainsmission in that is why I t hought they were fixing it. I did not know at this time they had sent the car out to get it fixed. Well when I took it back is when all the trouble started. Jonathan said he did not know where the car was at, it was in Hendersonville somewhere but he didn't know where. His mechanic took it over there. I went by several times over the next 4 weeks and there was always some excuse, his mechanic was over there all day long working on it, the parts didn't come in. It was one excuse after another. I was in there one day and there was a policeman across the street from his place and I walked over there and asked the policeman if he would come to A+ with me and he said he would be there in a minute, so I walked back in to wait on him and Jonathan told me to leave. When the policeman came I explained to him the problem and Jonathan told me to leave again and I said I wasn't leaving until I got my car, I had already paid him, and the police said I needed to leave so I did. Outside of the building the police said it sounded like I needed to get an attorney. We went to the police station the next day and another policeman went went us to A+ and he also stated he had had several complaints about A+ Automotive and when we went to A+ the officer told Jonathan the same thing that they had several complaints about them. Anyway when we went to pick the car up the car was not at his place and the officer told him we would be back tomorrow and if the car wasn't there it would be reported as a stolen vehicle and he would be responsible. He then told me there was another $575.00 owed and that had to be paid before we picked the car up. I called my sister in Columbia SC and she called him and gave him her credit card information over the phone and he processed it that day. We went back the next day with the same police officer went us and paid the other $652.19 and picked the car up. It took 6 weeks and 3 days to get the car back and as of Feb 13, 2012 the car doesn't have any REVERSE in it, and I have a 3 year warrenty on the repair but I am afraid to take it back to him to have him fix the REVERSE GEAR in it. I guess I will have to take it to another transmission place. I am under Chapter 11 Bankruptcy and it is very differicult to do.

0
★☆☆☆☆

I took my car to A+automotive on the 16th of December, I have a receipt from ATT for the wrecker service that towed my car to their shop. I stopped by and he said to me bring it over here so we can see what it is, so I had it towed to their shop on the 16th, It sat in their yard for a week before he got it in the shop,. He told me the transmission was frozen up and a rebuilt one was $2152.19 and I told him I didn't have that much money, but I sold to shotguns and came up with $1500.00 and he would carry the rest until the 3rd of January. after a couple of weeks the car was supposed to be fixed. His mechanic drove it and said it run great. I picked it up and drove about 3 miles and it was jumping and I took it back and got the mechanic and told him I wanted him to ride with me and he did and it started jumping and sputtering, and he said you can't hurt it to drive it, it needs a selonied and he said bring it back to me on Sunday and I will fix it and there will be no charge it is on me. I stood there and watched him put the transmission in the car it took about 3 hours of we watching for him to get the trainsmission in that is why I t hought they were fixing it. I did not know at this time they had sent the car out to get it fixed. Well when I took it back is when all the trouble started. Jonathan said he did not know where the car was at, it was in Hendersonville somewhere but he didn't know where. His mechanic took it over there. I went by several times over the next 4 weeks and there was always some excuse, his mechanic was over there all day long working on it, the parts didn't come in. It was one excuse after another. I was in there one day and there was a policeman across the street from his place and I walked over there and asked the policeman if he would come to A+ with me and he said he would be there in a minute, so I walked back in to wait on him and Jonathan told me to leave. When the policeman came I explained to him the problem and Jonathan told me to leave again and I said I wasn't leaving until I got my car, I had already paid him, and the police said I needed to leave so I did. Outside of the building the police said it sounded like I needed to get an attorney. We went to the police station the next day and another policeman went went us to A+ and he also stated he had had several complaints about A+ Automotive and when we went to A+ the officer told Jonathan the same thing that they had several complaints about them. Anyway when we went to pick the car up the car was not at his place and the officer told him we would be back tomorrow and if the car wasn't there it would be reported as a stolen vehicle and he would be responsible. He then told me there was another $575.00 owed and that had to be paid before we picked the car up. I called my sister in Columbia SC and she called him and gave him her credit card information over the phone and he processed it that day. We went back the next day with the same police officer went us and paid the other $652.19 and picked the car up. It took 6 weeks and 3 days to get the car back and as of Feb 13, 2012 the car doesn't have any REVERSE in it, and I have a 3 year warrenty on the repair but I am afraid to take it back to him to have him fix the REVERSE GEAR in it. I guess I will have to take it to another transmission place. I am under Chapter 11 Bankruptcy and it is very differicult to do.

.

I like many people have been to many repair shops in my life. I have a lot of respect for Jonathan and his great team. Not only did they replace my engine within a couple of days they took the time to put wire covers on all the wires, and cleaned everything up. I have received nothing but superb service & repair for my vehicle but Jonathans customer service is like none ever seen. I have had 2 follow up calls from him and a follow up vehicle inspection. Not many shops even care to take the time to do any of this. Jonathan & his team are greatly appreciated in this community. Thank you guys for all your hard work\r
And your great repair.\r

2
★★★★★

I like many people have been to many repair shops in my life. I have a lot of respect for Jonathan and his great team. Not only did they replace my engine within a couple of days they took the time to put wire covers on all the wires, and cleaned everything up. I have received nothing but superb service & repair for my vehicle but Jonathans customer service is like none ever seen. I have had 2 follow up calls from him and a follow up vehicle inspection. Not many shops even care to take the time to do any of this. Jonathan & his team are greatly appreciated in this community. Thank you guys for all your hard work\r
And your great repair.\r

.

These guys are very good. They cut through the chase and let you know what is really wrong with your vehicle and fix what needs to be fixed. They could have sold me on many things I am not a car guy. I did look up what the repaired and it was exactly what they repaired. I was only able to look it up because of the information they explained to me about the repair. I will send them everyone

2
★★★★★

These guys are very good. They cut through the chase and let you know what is really wrong with your vehicle and fix what needs to be fixed. They could have sold me on many things I am not a car guy. I did look up what the repaired and it was exactly what they repaired. I was only able to look it up because of the information they explained to me about the repair. I will send them everyone

.

I have had several cars serviced at A Plus and have found the owner to be fair, honest, and reliable. He has saved me a lot of money with his advice. The repairs have always been done well and completed on time. It's good to have a place to take your car where you know you won't be ripped off. I highly recommend A Plus for any automotive service!

2
★★★★★

I have had several cars serviced at A Plus and have found the owner to be fair, honest, and reliable. He has saved me a lot of money with his advice. The repairs have always been done well and completed on time. It's good to have a place to take your car where you know you won't be ripped off. I highly recommend A Plus for any automotive service!

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There has only Been 6 transmission installed at our shop in the past 2 years and we were the middle man for a repair done by another shop. 3 belong to the Nashville Fire Department, 2 are here now, and 1 was from a Dealer Ship. So I can only Say this person who wrote this is either a employee who has been terminated or just another shop trying to pretend to be a customer and give us a bad review. All prices are given up front and signed by the customer prior to any work being done to their vehicle. There will never and has never been a time where work was done to a customers vehicle without an exact dollar amount and agreed to. Nor do we miss diagnose vehicles, if we are not 100% sure of a repair we will direct the customer to another shop that may help them.

2
★★★★★

There has only Been 6 transmission installed at our shop in the past 2 years and we were the middle man for a repair done by another shop. 3 belong to the Nashville Fire Department, 2 are here now, and 1 was from a Dealer Ship. So I can only Say this person who wrote this is either a employee who has been terminated or just another shop trying to pretend to be a customer and give us a bad review. All prices are given up front and signed by the customer prior to any work being done to their vehicle. There will never and has never been a time where work was done to a customers vehicle without an exact dollar amount and agreed to. Nor do we miss diagnose vehicles, if we are not 100% sure of a repair we will direct the customer to another shop that may help them.

.

I also got my transmission repaired at this place. When I went in to pick up the car, the bill was SEVERAL HUNDRED DOLLARS over what I was told it would be. He never called me or let me know until the day I went to get the car.

On two other occasions, I took my car over there to get an estimate, then took it to another garage, (One that I know is honest.) The estimate I was given at A plus automotive was not only way more expensive (by several hundred dollars) than the other garage, but what they claimed was wrong with my car was not at all accurate.

An interesting note: when I related what A plus said was wrong with my car to my mechanic, his reaction was ""do you think he trying to rip you off, or is he just stupid?""
That's enough for me. I'll never waste my time or money going there again.

0
★☆☆☆☆

I also got my transmission repaired at this place. When I went in to pick up the car, the bill was SEVERAL HUNDRED DOLLARS over what I was told it would be. He never called me or let me know until the day I went to get the car.

On two other occasions, I took my car over there to get an estimate, then took it to another garage, (One that I know is honest.) The estimate I was given at A plus automotive was not only way more expensive (by several hundred dollars) than the other garage, but what they claimed was wrong with my car was not at all accurate.

An interesting note: when I related what A plus said was wrong with my car to my mechanic, his reaction was ""do you think he trying to rip you off, or is he just stupid?""
That's enough for me. I'll never waste my time or money going there again.

.

Went to get my Lumina's AC Compressor worked on and the guys there treated me with respect and fixed my car. The shop is by far not the closest to me as I live in Providene and the shop is on Lebanon Rd (other side of MJ) but it was totally worth the drive. Their labor charges are lower than any other place I've been to in Mt Juliet. They got me in almost instantly after helping me locate the part I needed for my car. The owner (Jonathan) treated me like family. He let me hang out in the shop and watch everything being done to my car. They offered me a soda while I waited. He even explained how to do the things he was doing so i could know how to fix it myself next time! It was by far the the most pleasant experience I have had getting automotive repairs anywhere and I would recommend A+ Automotive to everyone because it is a great shop!

2
★★★★★

Went to get my Lumina's AC Compressor worked on and the guys there treated me with respect and fixed my car. The shop is by far not the closest to me as I live in Providene and the shop is on Lebanon Rd (other side of MJ) but it was totally worth the drive. Their labor charges are lower than any other place I've been to in Mt Juliet. They got me in almost instantly after helping me locate the part I needed for my car. The owner (Jonathan) treated me like family. He let me hang out in the shop and watch everything being done to my car. They offered me a soda while I waited. He even explained how to do the things he was doing so i could know how to fix it myself next time! It was by far the the most pleasant experience I have had getting automotive repairs anywhere and I would recommend A+ Automotive to everyone because it is a great shop!

.

I do not even think I was the for 15 minutes, I told them I had a misfire in my engine they could have sold me on a tune up (this is what I thought I needed done) but as it turns out there was a vacuum line off. With the replacement of a vacuum line my car runs soo much better. I think the important thing here is they where honest and they know their stuff. Thank you guys for your honesty and your quick repair.

2
★★★★☆

I do not even think I was the for 15 minutes, I told them I had a misfire in my engine they could have sold me on a tune up (this is what I thought I needed done) but as it turns out there was a vacuum line off. With the replacement of a vacuum line my car runs soo much better. I think the important thing here is they where honest and they know their stuff. Thank you guys for your honesty and your quick repair.

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This Vehicle was Towed in to us on 11/29/2011, Customer told us after the work was completed that they did not have the money to pay for the repair 12/10/2011 and I did tell them I would not charge them the $25.00 per day storage fee. The Customer had knowledge this vehicle was being sent to a Transmission shop, but we would not have an exact time frame on the repair it depends on how busy the shop was. It did take a total of 2 weeks before the vehicle was delivered back to us and every part was communicated with this customer and authorized. It was only when I had told him the shop was closed for the holiday and we would not be able to get it back here until a work day is when he got upset, and the proceeded to tell us he did not have the money and he was going through bankruptcy. There is no way any place is going to loose money for any customer. If the customer had explained to us he did not have the money for the repair we would have never taken the job. It is funny how they leave out the Truth of the matter, And the police escorted him out of the building because we would not return the vehicle without payment. I had over $2,500.00 into this vehicle. There was never any excuses on parts at all, there was a wait time of 4 days for the rebuild kit.

2
★★★★☆

This Vehicle was Towed in to us on 11/29/2011, Customer told us after the work was completed that they did not have the money to pay for the repair 12/10/2011 and I did tell them I would not charge them the $25.00 per day storage fee. The Customer had knowledge this vehicle was being sent to a Transmission shop, but we would not have an exact time frame on the repair it depends on how busy the shop was. It did take a total of 2 weeks before the vehicle was delivered back to us and every part was communicated with this customer and authorized. It was only when I had told him the shop was closed for the holiday and we would not be able to get it back here until a work day is when he got upset, and the proceeded to tell us he did not have the money and he was going through bankruptcy. There is no way any place is going to loose money for any customer. If the customer had explained to us he did not have the money for the repair we would have never taken the job. It is funny how they leave out the Truth of the matter, And the police escorted him out of the building because we would not return the vehicle without payment. I had over $2,500.00 into this vehicle. There was never any excuses on parts at all, there was a wait time of 4 days for the rebuild kit.

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2nd time transmission on this car was worked reworked by A Plus & Jonathan. Car was towed to his garage on Nov.16,2011. I was told the cost would be about $2100 to be done in about a week. A week went by & the car wasn't even inside the garage. Dec 2 Jonathan said it was done and the price was 2,152.16. After about 3 miles, the car was jerking and I took it right back and the mechanic (Kenny) told me to bring the car back in Sun. aft. to be fixed by Mon. night with no additional charge.
From that time on, there has been one excuse after another: couldnt find a part, parts truck didnt come in, waiting for truck, wrong part, looking for a new part, and the cycle all over again. Finally approx 2 weeks later, I was told that the car wasn't at the garage; his mechanic took it to Hendersonville. Jonathan also said he didnt know where it was & didnt have an address.
Dec 21, I walked down to the shop to find out about my car (about 2+ miles--I'm 78 years old!) I told him I wanted my car back and Jonathan again said he didnt know where the car was and told me to leave. He told me that he would get a tow truck and bring the car back that day but that didnt happen either.

Dec 22 Jonathan said that the car was ready, but it would cost us $575 to get it today or starting Monday the 26th, he would charge us $25 storage fee. I asked him who authorized that additional expense and Jonathan said it was part of the transmission.They had the car, that was the only way to get it .I called my sister who called Jonathan and gave him her credit card over the phone satisfying that unauthorized charge to enable us to get the car. This was about 4 pm. My sister told him to give me a receipt. He never did.
Dec 23, Jonathan called about 10:00AM saying the guy called him about 30 min prior and said he wouldnt be in until about 11:00. Jonathan said he would pick me up and go over to get the car. At 11:30 he said as soon as another worker came he was going to send his mechanic and another person over to get it. None of this happened.

About 4PM that same afternoon, Jonathan said his wife & his friend who was a Ford expert were going to get it. 5:25: his wife was almost there and he would call when she got there. Later: wife found note on the gate saying they would be closed until Monday. Jonathan still doesn't know where car is.
Mon, Dec. 26, Jonathan said he couldnt get the mechanic or anyone to answer the phone in Hendersonville

Tues, Dec 27, My wife and I stopped and asked where the car was. Jonathan said he couldnt get anyone on the phone at Hendersonville and again said he didnt know where the place was and couldnt leave because he was the only one there. He said we should leave.

We went straight to the police where we filed a report An Officer accompanied us to the garage & heard the same story. He told Jonathan that unless this car was shown by the next day, there would be a stolen vehicle report on it and Jonathan would be responsible.

Dec 27: Jonathan called and said that the car was now at his garage but he was adding an additional $252.26 as sales tax and not let us pick up the car until either the total amount of $904.42 is paid or we turn over the title of the car to him as collateral. We have had the car 2 days since November 16. Six weeks, one day and $2062.16 later, we still dont have the car.
Update: Dec 30: After being advised to get the car away from there as soon as possible, we were able to scrape together $652.16 (between 3 sources) . Jonathan had called the Officer on Wednesday saying he had the car and it was working right. Today we went to the police department and the officer accompanied us to A+ automotive. Jonathan gave me a new bill which said we owed $904.42. Wife said I have a slip right here from you that says our balance due is $652.16. Balance due means that is the amount that it will take to pay in full. That amount was paid and we finally got the car.

0
★☆☆☆☆

2nd time transmission on this car was worked reworked by A Plus & Jonathan. Car was towed to his garage on Nov.16,2011. I was told the cost would be about $2100 to be done in about a week. A week went by & the car wasn't even inside the garage. Dec 2 Jonathan said it was done and the price was 2,152.16. After about 3 miles, the car was jerking and I took it right back and the mechanic (Kenny) told me to bring the car back in Sun. aft. to be fixed by Mon. night with no additional charge.
From that time on, there has been one excuse after another: couldnt find a part, parts truck didnt come in, waiting for truck, wrong part, looking for a new part, and the cycle all over again. Finally approx 2 weeks later, I was told that the car wasn't at the garage; his mechanic took it to Hendersonville. Jonathan also said he didnt know where it was & didnt have an address.
Dec 21, I walked down to the shop to find out about my car (about 2+ miles--I'm 78 years old!) I told him I wanted my car back and Jonathan again said he didnt know where the car was and told me to leave. He told me that he would get a tow truck and bring the car back that day but that didnt happen either.

Dec 22 Jonathan said that the car was ready, but it would cost us $575 to get it today or starting Monday the 26th, he would charge us $25 storage fee. I asked him who authorized that additional expense and Jonathan said it was part of the transmission.They had the car, that was the only way to get it .I called my sister who called Jonathan and gave him her credit card over the phone satisfying that unauthorized charge to enable us to get the car. This was about 4 pm. My sister told him to give me a receipt. He never did.
Dec 23, Jonathan called about 10:00AM saying the guy called him about 30 min prior and said he wouldnt be in until about 11:00. Jonathan said he would pick me up and go over to get the car. At 11:30 he said as soon as another worker came he was going to send his mechanic and another person over to get it. None of this happened.

About 4PM that same afternoon, Jonathan said his wife & his friend who was a Ford expert were going to get it. 5:25: his wife was almost there and he would call when she got there. Later: wife found note on the gate saying they would be closed until Monday. Jonathan still doesn't know where car is.
Mon, Dec. 26, Jonathan said he couldnt get the mechanic or anyone to answer the phone in Hendersonville

Tues, Dec 27, My wife and I stopped and asked where the car was. Jonathan said he couldnt get anyone on the phone at Hendersonville and again said he didnt know where the place was and couldnt leave because he was the only one there. He said we should leave.

We went straight to the police where we filed a report An Officer accompanied us to the garage & heard the same story. He told Jonathan that unless this car was shown by the next day, there would be a stolen vehicle report on it and Jonathan would be responsible.

Dec 27: Jonathan called and said that the car was now at his garage but he was adding an additional $252.26 as sales tax and not let us pick up the car until either the total amount of $904.42 is paid or we turn over the title of the car to him as collateral. We have had the car 2 days since November 16. Six weeks, one day and $2062.16 later, we still dont have the car.
Update: Dec 30: After being advised to get the car away from there as soon as possible, we were able to scrape together $652.16 (between 3 sources) . Jonathan had called the Officer on Wednesday saying he had the car and it was working right. Today we went to the police department and the officer accompanied us to A+ automotive. Jonathan gave me a new bill which said we owed $904.42. Wife said I have a slip right here from you that says our balance due is $652.16. Balance due means that is the amount that it will take to pay in full. That amount was paid and we finally got the car.

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These guys are great straight foward. you may find yourself at home with these guys they treat you like family.\r
great atmosphere, and great technicians. I have to give these guys 2 thumbs up on my repair and time frame. They diagnose them real problem and get it fixed right away.

2
★★★★★

These guys are great straight foward. you may find yourself at home with these guys they treat you like family.\r
great atmosphere, and great technicians. I have to give these guys 2 thumbs up on my repair and time frame. They diagnose them real problem and get it fixed right away.

.

Jonathan and his team were great! I had issues with a oil leak and thought it was my oil pan gasket. It turns out another shop in Mt. Juliet who had replaced my timing belt 2 years ago did a terrible job. Got a new timing belt, water pump, and had a little exhaust work done. Jonathan took my back in the bay and showed their findings. Then the day after I got it out of the shop he called me to see how things were with the car. People that is what customer service is all about. Great work!!!

2
★★★★★

Jonathan and his team were great! I had issues with a oil leak and thought it was my oil pan gasket. It turns out another shop in Mt. Juliet who had replaced my timing belt 2 years ago did a terrible job. Got a new timing belt, water pump, and had a little exhaust work done. Jonathan took my back in the bay and showed their findings. Then the day after I got it out of the shop he called me to see how things were with the car. People that is what customer service is all about. Great work!!!

.

If there was an option for a negative star I'd select it - the only reason I selected 1 star is because you HAVE to select a rating!\r
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My husbands truck broke down on his way from work Tues Aug 30th. The truck was towed and arrived that evening at A+ around 7:30 or so. \r
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My husband and I went by there the next evening after work and it had not yet been taken in to be looked at. We figured that was understandable - it might be a day or 2 as the shop looked busy. \r
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By Friday, my husband called to check the status. Johnathon told him it would be taken into the bay Saturday and they should be able to give him some more information.\r
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My husband called again Saturday afternoon and they told him it would be Monday. (Monday being the 6th day).\r
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It got to the point that when my husband would call, they wouldn't answer the phone. He would call from a different phone (his work cell or my cell) and they would answer. Can you say ""caller ID!"" Lie after Lie - it'll be tomorrow.\r
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Yesterday - Thursday 9/15 - 16 days later - my husband called yet again to find out what was going on. Johnathon told him that they were putting it back together. Well, as ""SCAM"" said - no one ever called to tell him what was wrong or how much it was going to cost to fix. \r
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When my husband started asking questions Johnathon was very rude with his responses. He treated my husband like he was BOTHERING Johnathon with his phone calls. \r
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Today is Friday 9/16 - my husband still has not heard from Johnathon as to when his truck will be ready or how much it is going to cost.\r
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Just let me say this - if you don't need your car for about 2, 3, 4 weeks and it doesn't matter to you what is wrong with your vehicle or how much it's going to cost. If you don't need any communication from your auto mechanic and you don't mind being lied to or treated like you are bothering them - then by all means - take your vehicle to A+ Automotive! They will be a perfect fit for you!\r
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STILL don't know how much money we are in for OR if the vehicle will be fixed properly. I will be posting updates!\r
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0
★☆☆☆☆

If there was an option for a negative star I'd select it - the only reason I selected 1 star is because you HAVE to select a rating!\r
\r
My husbands truck broke down on his way from work Tues Aug 30th. The truck was towed and arrived that evening at A+ around 7:30 or so. \r
\r
My husband and I went by there the next evening after work and it had not yet been taken in to be looked at. We figured that was understandable - it might be a day or 2 as the shop looked busy. \r
\r
By Friday, my husband called to check the status. Johnathon told him it would be taken into the bay Saturday and they should be able to give him some more information.\r
\r
My husband called again Saturday afternoon and they told him it would be Monday. (Monday being the 6th day).\r
\r
It got to the point that when my husband would call, they wouldn't answer the phone. He would call from a different phone (his work cell or my cell) and they would answer. Can you say ""caller ID!"" Lie after Lie - it'll be tomorrow.\r
\r
Yesterday - Thursday 9/15 - 16 days later - my husband called yet again to find out what was going on. Johnathon told him that they were putting it back together. Well, as ""SCAM"" said - no one ever called to tell him what was wrong or how much it was going to cost to fix. \r
\r
When my husband started asking questions Johnathon was very rude with his responses. He treated my husband like he was BOTHERING Johnathon with his phone calls. \r
\r
Today is Friday 9/16 - my husband still has not heard from Johnathon as to when his truck will be ready or how much it is going to cost.\r
\r
Just let me say this - if you don't need your car for about 2, 3, 4 weeks and it doesn't matter to you what is wrong with your vehicle or how much it's going to cost. If you don't need any communication from your auto mechanic and you don't mind being lied to or treated like you are bothering them - then by all means - take your vehicle to A+ Automotive! They will be a perfect fit for you!\r
\r
STILL don't know how much money we are in for OR if the vehicle will be fixed properly. I will be posting updates!\r
\r
\r
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I have been searching for a honest and dependable shop for the last 3 years, I can now say I have found it A+ Automotive Repair in Mt. Juliet. Not only do they explain everything to you step by step they also explain it so you can understand it. The owner Johnathan is such a great person and a great mechanic. Him and his crew had gotten me on the road in no time and my vehicle that had been to 4 other shops is running better than ever. If you have not used these guys you should. People like this are very hard to find and when you find a shop like this you need to hold on to them.\r
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Thank you \r
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James Moore

2
★★★★☆

I have been searching for a honest and dependable shop for the last 3 years, I can now say I have found it A+ Automotive Repair in Mt. Juliet. Not only do they explain everything to you step by step they also explain it so you can understand it. The owner Johnathan is such a great person and a great mechanic. Him and his crew had gotten me on the road in no time and my vehicle that had been to 4 other shops is running better than ever. If you have not used these guys you should. People like this are very hard to find and when you find a shop like this you need to hold on to them.\r
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Thank you \r
\r
James Moore

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This company scammed my entire family! They are so unprofessional! My parents and I took our cars there a few months apart, we all asked for a quote first before they fixed the cars, a few days later they told us everything was done and then gave us the quote! We were stuck paying for work that only was supposed to cost maybe $500, my parents ended paying $900 and he charged me $730 for a crack in the water hose, he said he couldnt put the old parts back on because he already threw them away, (we later found out they dont give anyone quotes first because they are always too high and no one would ever pay them so they just fix the cars without asking- thats why whenever you drive by the entire lot is full because there cars that all have been fixed and no one can afford to pick them up, they also will charge you $25 a day to keep your car there) The owner, John, is a complete liar about everything he says, he tried to turn my family against eachother saying that the reason he couldnt mark down the price was because my boyfriend called up and cursed out his wife over the phone, which never happened, then when he realized he was caught he tried saying that my dad called him behind my back and said to do the work without getting a quote, another lie. So then I called him and asked him to mark it down because I dont have a job and if I would have known it was going to be that much I would have just sold my car which is only worth $1500. He said there was no way he could help me out, he then for some unknown reason called my dad up and told him I was complaining about the car (duno what my dad has to do with anything, the car is in my name so he should be dealing with just me) so my dad told him the same thing I said then he just hung up on him= UNPROFESSIONAL! When we went in to pick up the car and pay him, he wouldnt even look at me, just said my dad was supposed to be paying him and that I had no reason to be there...again, its my car what does my dad have to do with it?? I told him I had the money (after borrowing it from a friend) it took him 10 mins to find the keys because they dont label them. To make up for that, he says his buddy had to move my car earlier that day so he must have moved the keys (another lie!! we drove by there 5 times in the past 2 days and the car was never moved) After getting the keys, I go to drive away and notice my license plate was torn in half and the pieces were left on my passenger seat, I went back in and the manager John said ""oh you must of hit something because that was laying on the ground"" I think after having that for 3 yrs I would feel my car smash into something hard enough to rip my license plate in half! They dont have cameras anywhere so you cant prove they did anything. A day after getting my car back, its driving slow and the check engine light keeps coming on (which never did before) he told me they guarentee all the work they do, but I know if I take the car back he will charge me because he's going to say that has nothing to do with what he fixed. I can't prove what he fixed because he never gave me a print out of the summary of work performed, all I recieved was a typed out receipe saying they charge $70/hr for labor and it says they worked 9 hrs on it (which I have no proof of) and all total parts cost was ONLY $83...TELL ME WHY I HAD TO PAY $730 AND ITS STILL NOT FIXED AND I HAVE DAMAGED PROPERTY!! I will never deal with this company again!!! All I wanted was a quote and I ended up with many more problems!

0
★☆☆☆☆

This company scammed my entire family! They are so unprofessional! My parents and I took our cars there a few months apart, we all asked for a quote first before they fixed the cars, a few days later they told us everything was done and then gave us the quote! We were stuck paying for work that only was supposed to cost maybe $500, my parents ended paying $900 and he charged me $730 for a crack in the water hose, he said he couldnt put the old parts back on because he already threw them away, (we later found out they dont give anyone quotes first because they are always too high and no one would ever pay them so they just fix the cars without asking- thats why whenever you drive by the entire lot is full because there cars that all have been fixed and no one can afford to pick them up, they also will charge you $25 a day to keep your car there) The owner, John, is a complete liar about everything he says, he tried to turn my family against eachother saying that the reason he couldnt mark down the price was because my boyfriend called up and cursed out his wife over the phone, which never happened, then when he realized he was caught he tried saying that my dad called him behind my back and said to do the work without getting a quote, another lie. So then I called him and asked him to mark it down because I dont have a job and if I would have known it was going to be that much I would have just sold my car which is only worth $1500. He said there was no way he could help me out, he then for some unknown reason called my dad up and told him I was complaining about the car (duno what my dad has to do with anything, the car is in my name so he should be dealing with just me) so my dad told him the same thing I said then he just hung up on him= UNPROFESSIONAL! When we went in to pick up the car and pay him, he wouldnt even look at me, just said my dad was supposed to be paying him and that I had no reason to be there...again, its my car what does my dad have to do with it?? I told him I had the money (after borrowing it from a friend) it took him 10 mins to find the keys because they dont label them. To make up for that, he says his buddy had to move my car earlier that day so he must have moved the keys (another lie!! we drove by there 5 times in the past 2 days and the car was never moved) After getting the keys, I go to drive away and notice my license plate was torn in half and the pieces were left on my passenger seat, I went back in and the manager John said ""oh you must of hit something because that was laying on the ground"" I think after having that for 3 yrs I would feel my car smash into something hard enough to rip my license plate in half! They dont have cameras anywhere so you cant prove they did anything. A day after getting my car back, its driving slow and the check engine light keeps coming on (which never did before) he told me they guarentee all the work they do, but I know if I take the car back he will charge me because he's going to say that has nothing to do with what he fixed. I can't prove what he fixed because he never gave me a print out of the summary of work performed, all I recieved was a typed out receipe saying they charge $70/hr for labor and it says they worked 9 hrs on it (which I have no proof of) and all total parts cost was ONLY $83...TELL ME WHY I HAD TO PAY $730 AND ITS STILL NOT FIXED AND I HAVE DAMAGED PROPERTY!! I will never deal with this company again!!! All I wanted was a quote and I ended up with many more problems!

 

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