Keebomed inc

★☆☆☆☆
Get your portable Ultrasound Machine from Ultrasound-machine.com at best prices. Their goal is complete satisfaction, they offer warranty and service.
  • 7444 emerson st

    Morton Grove, IL 60053

    Map & Directions
  • 630-888-2888

Pets & Animals

Pets & Animals
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I bought a portable MSU1 in May, so not even 5 months ago to the day & the probe stopped working. This is even with very careful handling by only myself. Not a big deal if I can get it fixed with the warranty that they sold me on. So i call & they tell me to print a label & return for them to look at. I tried this & nothing. So I called again after several email attempts & they argued with me telling me it was my computers fault because they never have a problem with this. ... uuumm, ok... so what do i do?? they say i can figure out how to get it back to them... really !!?? They were so helpful when trying to make a sell but now that its time to show good customer service for an issue, they are very rude & even hung up on me when i told them I would give them a bad report . very disappointed as this was a large purchase & I will pursue legal action.

1
★☆☆☆☆

I bought a portable MSU1 in May, so not even 5 months ago to the day & the probe stopped working. This is even with very careful handling by only myself. Not a big deal if I can get it fixed with the warranty that they sold me on. So i call & they tell me to print a label & return for them to look at. I tried this & nothing. So I called again after several email attempts & they argued with me telling me it was my computers fault because they never have a problem with this. ... uuumm, ok... so what do i do?? they say i can figure out how to get it back to them... really !!?? They were so helpful when trying to make a sell but now that its time to show good customer service for an issue, they are very rude & even hung up on me when i told them I would give them a bad report . very disappointed as this was a large purchase & I will pursue legal action.

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Get your portable Ultrasound Machine from Ultrasound-machine.com at best prices. Their goal is complete satisfaction, they offer warranty and service.

 

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