Forward Van Lines

★☆☆☆☆
These are all of the moving services we currently offer. These services, each have there own segment as listed bellow. Please click the appropriate link for the service you desire. We are sure that you have reached the company that can take you forward to the next step by providing the logistical solutions you require. We provide an exceptionally remarkable service to all our customers and strive for perfection when performing any given move. That’s why approximately 60% of our business comes from our customers, that’s right about 6 out of every 10 moves that we perform are derived from referrals or repeat customers. Local Moves Long distance Moves Residential Moves Corporate Moves Industrial Moves International Moves Auto Transport Storage We’re only a phone call away.
  • 999 NW 10th TR

    Fort Lauderdale, FL 33311

    Map & Directions
  • 954-678-4757

About Forward Van Lines

Categories
  • Moving Companies

Transportation & Storage

Transportation & Storage
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This company doesn't even deserve one Star but since YELP doesn't permit you to give zero stars, I have no choice but to give a 1 star rating.

Forward Van Lines was scheduled to move me on a one day move. They were to arrive by 8:00 am on June 30th. They were expected to load everything by noon and head to the west coast of Florida and arrive by 5:00 PM. Unfortunately, the truck showed up 3 hours late at almost 11:00 AM. This was the beginning of the worst move of my life. The workers told me they were having issues locating a semi truck and I think it's because the company doesn't actually own any semi trucks. When they showed up, it appeared to be rented because it had no Moving Compnay name or markings. The delay made my job run two days requiring me to stay overnight in a hotel. After only being on the job for about two hours, all men were taking an hour break. I paid for 5 men and a semi and on day one, 7 men showed up because three of the seven guys didn't work. I was really down one man so that made day one take even longer.

The Semi Driver remained in his air-conditioned cab most of the time and the other two worthless workers were his sons. They did virtually nothing but break my belongings and walk around looking confused. One of the boys told me he had just had a wrist operation and wasn't supposed to lift anything but he needed a paycheck. His younger brother would stand around and do nothing. After catching all the men take excessive breaks and watching them drag/boxes down a set a stairs and literally hearing things break, I called their boss whose name was Roei. He was very nice and attentive and stopped much of the shenanigans with one phone call but that coulnn't erase what had already transpired.

On day two when they came to deliver my contents, they arrived over 1 1/2 hours late and with only with 5 men this time (three of which were the same ones from the previous day that didn't work). Their excuse for being late was that the truck had a governor and could only go 60 mph. Only two men worked the entire day. Those two were Brian & Andrew and they worked their butts off and did a good job. I asked Brian why they didn't complain to the boss that the others weren't working and they seemed afraid to make waves. Again, because the other three didn't work, the delivery took longer than what was quoted because the three men I paid for did nothing; in essence, I only had 2 men doing the job of 5. When they finished they told me my balance was zero and left and when I called the next day to complain to Roei about the whole experience, he tried to say I still owed $900.

Furthermore, after unpacking, I found dozens of broken items, two broken/non working very expensive TV's and one very expensive watch mysteriously disappeared from one of my boxes. Within a couple of days I received a call from Ruth at Forward saying she was in quality control and wanted to know if I was pleased with my move. After filling her in with all that happened, she became horrified and said they would do something about it and apologized profusely. She called me the next day and said they would process a claim only if I paid the $900 balance which sounds a lot like extortion to me. This company was the absolute worst that I have ever used and all those great reviews that you see on-line must be manufactured by the Forward Van Lines. There is no way you can screw up a move any worse than mine and it just be a coincidence or one time event. They are not as good as the reviews indicate and I wouldn't recommend them to anybody. They sound great on the phone and willing to please from Nerva to Roei & Guy but the truth is, my move didn't go well and they tried to screw me in the end by trying to collect more money and then wouldn't honor any claims for the breakage, non working TV's or stolen watch. I have reported them to the police as well

1
★☆☆☆☆

This company doesn't even deserve one Star but since YELP doesn't permit you to give zero stars, I have no choice but to give a 1 star rating.

Forward Van Lines was scheduled to move me on a one day move. They were to arrive by 8:00 am on June 30th. They were expected to load everything by noon and head to the west coast of Florida and arrive by 5:00 PM. Unfortunately, the truck showed up 3 hours late at almost 11:00 AM. This was the beginning of the worst move of my life. The workers told me they were having issues locating a semi truck and I think it's because the company doesn't actually own any semi trucks. When they showed up, it appeared to be rented because it had no Moving Compnay name or markings. The delay made my job run two days requiring me to stay overnight in a hotel. After only being on the job for about two hours, all men were taking an hour break. I paid for 5 men and a semi and on day one, 7 men showed up because three of the seven guys didn't work. I was really down one man so that made day one take even longer.

The Semi Driver remained in his air-conditioned cab most of the time and the other two worthless workers were his sons. They did virtually nothing but break my belongings and walk around looking confused. One of the boys told me he had just had a wrist operation and wasn't supposed to lift anything but he needed a paycheck. His younger brother would stand around and do nothing. After catching all the men take excessive breaks and watching them drag/boxes down a set a stairs and literally hearing things break, I called their boss whose name was Roei. He was very nice and attentive and stopped much of the shenanigans with one phone call but that coulnn't erase what had already transpired.

On day two when they came to deliver my contents, they arrived over 1 1/2 hours late and with only with 5 men this time (three of which were the same ones from the previous day that didn't work). Their excuse for being late was that the truck had a governor and could only go 60 mph. Only two men worked the entire day. Those two were Brian & Andrew and they worked their butts off and did a good job. I asked Brian why they didn't complain to the boss that the others weren't working and they seemed afraid to make waves. Again, because the other three didn't work, the delivery took longer than what was quoted because the three men I paid for did nothing; in essence, I only had 2 men doing the job of 5. When they finished they told me my balance was zero and left and when I called the next day to complain to Roei about the whole experience, he tried to say I still owed $900.

Furthermore, after unpacking, I found dozens of broken items, two broken/non working very expensive TV's and one very expensive watch mysteriously disappeared from one of my boxes. Within a couple of days I received a call from Ruth at Forward saying she was in quality control and wanted to know if I was pleased with my move. After filling her in with all that happened, she became horrified and said they would do something about it and apologized profusely. She called me the next day and said they would process a claim only if I paid the $900 balance which sounds a lot like extortion to me. This company was the absolute worst that I have ever used and all those great reviews that you see on-line must be manufactured by the Forward Van Lines. There is no way you can screw up a move any worse than mine and it just be a coincidence or one time event. They are not as good as the reviews indicate and I wouldn't recommend them to anybody. They sound great on the phone and willing to please from Nerva to Roei & Guy but the truth is, my move didn't go well and they tried to screw me in the end by trying to collect more money and then wouldn't honor any claims for the breakage, non working TV's or stolen watch. I have reported them to the police as well

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Message from Forward Van Lines

Welcome to Forward Van Lines. Since 1994, our family owned and operated moving company has provided residential, commercial, and industrial moving service in Ft. Lauderdale, Miami, and the surrounding areas. Over the past two decades, we have earned a reputation for being efficient and professional. We are professional movers who treat our customers’ belongings with the utmost respect and care.





Whether you are looking for a local mover, long distance moving company, residential or commercial mover, we offer comprehensive services that are customized to the specific needs of each of our customers. We specialize in residential, commercial, and light industrial moves. In addition to moving services, we can arrange auto transport to your destination and have long term and short term storage solutions for residential and commercial customers.





At Forward Van Lines, we are committed to providing efficient service and fair pricing to our customers. We care about our customers, your belongings and the money you spend on packing materials, fuel surcharges, and other fees associated with moving, as well as the environmental impact of moving. We have developed innovative solutions to minimize waste, reduce mileage, save fuel, and maximize savings.





Before hiring any moving company, it is important to give the decision due diligence to be sure you are selecting a reputable mover for the job. Please browse our website to learn more about the services we provide in Ft. Lauderdale, Miami, and the surrounding communities and read testimonials to see what our clients have to say about our service. Contact Forward Van Lines by telephone or fill out the form on our website for a free estimate for your move.

More about Forward Van Lines

Here at Forward Van Lines we started servicing our clientele in 1994, and we have been doing a wonderful job ever since we started. We strive for perfection in every move. We take pride in our reputation and building our rapport with our customers. Zip Transport & Services, Inc. our parent company ultimately specializes in commercial, light Industrial moves, and has been doing so for over 18 years. Due to the request from our commercial clients Forward Van Lines was established to service our residential and corporate moves. Our motto here at Forward Van Lines is "Our family moves your family forward". We are a family owned and operated business which means that we care about family values. We understand that moving can be a stressful event, this is the reason why we work with our customers through the process of planning their move, providing a quoting,discussing pick-up and delivery dates. Even if it is going into storage, or directly to final destination you can also trust us to be in constant communication with you. Communication is key for a successful move. We are the professionals and that is a requirement needed when hiring a moving company. Professionals that can ask all the right questions, walk you through the quote process, get all the small details from you that you may not know about. We will be in constant communication with you through your preferred contact method, so you always know what is going on such as, where your belongings are, and the tracking of your belongings so that you may know and expect the delivery on the scheduled date. Communication is the best way to avoid problems through the course of your move. We know what we are doing. Movers, Foreman, Helpers, Relocation agents, dispatchers, local truck drivers, long distance truck drivers, storage facility, incoming shipments,outgoing shipments, storage management, security, customers, state authority, federal authority, insurance certificates and so much more, this is just a glimpse of what we deal with on a day to day basis. These many variables have to come together smoothly and efficiently to ensure that our customers have a great experience when they move. Because we are a family owned and operated company our company motto is “Let the Forward family move your family forward”

 

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