Fresh & Clean Duct & Carpet Cleaning

★★★★★
  • 1052 Summit Ave Suit A

    Carmel, IN 46032

    Map & Directions
  • 317-810-1026

About Fresh & Clean Duct & Carpet Cleaning

Categories
  • Exterior Cleaning
  • Interior Cleaning
  • Carpet & Upholstery Cleaners

Personal Services

Personal Services
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We had Fresh & Clean Duct & Carpet Cleaning to clean our air ducts and dryer vent along with sealing treatment for soot and sanitizer treatment. The technician did a very good job! Showed up on time after calling to let us know he was on his way.
After coming in and finding a few challenges he was quick to offer a creative solution so we could complete the service as scheduled.
Very professional and knowledgeable. Explained things very thoroughly, I would recommend this company and technician to anyone.

5
★★★★★

We had Fresh & Clean Duct & Carpet Cleaning to clean our air ducts and dryer vent along with sealing treatment for soot and sanitizer treatment. The technician did a very good job! Showed up on time after calling to let us know he was on his way.
After coming in and finding a few challenges he was quick to offer a creative solution so we could complete the service as scheduled.
Very professional and knowledgeable. Explained things very thoroughly, I would recommend this company and technician to anyone.

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This place has THE absolute worst customer service on the face of this earth!!!!! The owner is extremely rude and will NOT work with you when they are at fault. My appointment was scheduled b/t 5-6pm and I was told they would call me 30 minutes before they arrived. No one had called by 6, so I called them and the girl who answered the phone (who was also pretty unfriendly) said she would call the techs and find out their status. She called me back to tell me they still had another 30 minutes at the house they were currently at, and at this point it was 7pm. She didn't tell me where they were coming from or how long their commute would be and I asked for the manager to call me tomorrow when he was in b/c I was very unhappy with the lack of customer service and respect I was getting. I had moved all my furniture on my own and had rearranged my entire week around this appointment and these jerks were now 2 hours late with no phone call. At 7:54 I get a phone call from this Joey guy (the owner) who was VERY rude and acted like this was acceptable behavior from his employees, and himself. 2 hours late and when I asked what he was going to do to make things right, his answer was "nothing". Really???? From there things escalated and HE was trying to tell ME what I was going to do and at this point I was done. I was told he was going to call his techs to tell them they were not going to come out to clean my place and I said that was fine - I'll just get my $ back and let everyone know the crappy customer service they "provide" to their customers. Obviously money is more important to them than treating their customers with respect and friendliness. 15 minutes later the tech calls me to ask me if I still wanted them to come out or if I wanted to reschedule. I told them their dick of a boss already told me he was calling them to cancel coming to my place, which he obviously hadn't, so I thought it was funny they were calling me. I told them it was the s*$~!tiest customer service so no, I didn't want them to come out and the employees response was "did you ever think that you were the shittiest person in the world?" Are you kidding me? This coming from an employee at a place of business that is supposed to be providing customer service! Not sure how this company is even in business. My advice is to steer clear and far away from these jerks. They're only in it for the money and are not friendly - they are rude, inconsiderate and disrespectful. Also, I think they rip people off. The "value" of the living social deal was $466 for 750sq ft of carpet cleaning for only $59. What carpet cleaning business out there charges that much, and this was for basic cleaning??? Take you time and money anywhere but here. Trust me.......they are NOT worth either!

1
★☆☆☆☆

This place has THE absolute worst customer service on the face of this earth!!!!! The owner is extremely rude and will NOT work with you when they are at fault. My appointment was scheduled b/t 5-6pm and I was told they would call me 30 minutes before they arrived. No one had called by 6, so I called them and the girl who answered the phone (who was also pretty unfriendly) said she would call the techs and find out their status. She called me back to tell me they still had another 30 minutes at the house they were currently at, and at this point it was 7pm. She didn't tell me where they were coming from or how long their commute would be and I asked for the manager to call me tomorrow when he was in b/c I was very unhappy with the lack of customer service and respect I was getting. I had moved all my furniture on my own and had rearranged my entire week around this appointment and these jerks were now 2 hours late with no phone call. At 7:54 I get a phone call from this Joey guy (the owner) who was VERY rude and acted like this was acceptable behavior from his employees, and himself. 2 hours late and when I asked what he was going to do to make things right, his answer was "nothing". Really???? From there things escalated and HE was trying to tell ME what I was going to do and at this point I was done. I was told he was going to call his techs to tell them they were not going to come out to clean my place and I said that was fine - I'll just get my $ back and let everyone know the crappy customer service they "provide" to their customers. Obviously money is more important to them than treating their customers with respect and friendliness. 15 minutes later the tech calls me to ask me if I still wanted them to come out or if I wanted to reschedule. I told them their dick of a boss already told me he was calling them to cancel coming to my place, which he obviously hadn't, so I thought it was funny they were calling me. I told them it was the s*$~!tiest customer service so no, I didn't want them to come out and the employees response was "did you ever think that you were the shittiest person in the world?" Are you kidding me? This coming from an employee at a place of business that is supposed to be providing customer service! Not sure how this company is even in business. My advice is to steer clear and far away from these jerks. They're only in it for the money and are not friendly - they are rude, inconsiderate and disrespectful. Also, I think they rip people off. The "value" of the living social deal was $466 for 750sq ft of carpet cleaning for only $59. What carpet cleaning business out there charges that much, and this was for basic cleaning??? Take you time and money anywhere but here. Trust me.......they are NOT worth either!

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I've been a Fresh & Clean Duct & Carpet Cleaning customer for years and the folks there are terrific - reliable, professional, responsible, and nice. Fresh & Clean Duct & Carpet Cleaning did a great job cleaning my apartment, they cleaned the kitchen, bedroom, bathroom, living room, floors, walls and molding. They even folded a load of clean laundry that was in my room. I was happy when I returned home, It seemed like I had moved into a brand new apartment. Highly recommended.

5
★★★★★

I've been a Fresh & Clean Duct & Carpet Cleaning customer for years and the folks there are terrific - reliable, professional, responsible, and nice. Fresh & Clean Duct & Carpet Cleaning did a great job cleaning my apartment, they cleaned the kitchen, bedroom, bathroom, living room, floors, walls and molding. They even folded a load of clean laundry that was in my room. I was happy when I returned home, It seemed like I had moved into a brand new apartment. Highly recommended.

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We were very happy with the quality of work performed by Fresh & Clean Duct & Carpet Cleaning. Ryan, our technician, was timely (despite the bad roads), was very courteous, professional, and very thorough when explaining our options for air duct and furnace cleaning. I would recommend this company to our family and friends.

5
★★★★★

We were very happy with the quality of work performed by Fresh & Clean Duct & Carpet Cleaning. Ryan, our technician, was timely (despite the bad roads), was very courteous, professional, and very thorough when explaining our options for air duct and furnace cleaning. I would recommend this company to our family and friends.

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1 out of 1 people found this review helpful.

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Fresh & Clean Duct & Carpet Cleaning did a great job. They called in advance, showed up on time and was easy and nice to work with. I would recommend them to family and friends.

5
★★★★★

Fresh & Clean Duct & Carpet Cleaning did a great job. They called in advance, showed up on time and was easy and nice to work with. I would recommend them to family and friends.

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1 out of 1 people found this review helpful.

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We are very pleased with your service. We highly recommend Fresh & Clean Duct & Carpet Cleaning. We had them clean our air ducts, and they did an excellent job. They were very professional, courteous, and polite. Everything was explained thoroughly, and done in a very professional way. Thank you!

5
★★★★★

We are very pleased with your service. We highly recommend Fresh & Clean Duct & Carpet Cleaning. We had them clean our air ducts, and they did an excellent job. They were very professional, courteous, and polite. Everything was explained thoroughly, and done in a very professional way. Thank you!

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2 out of 2 people found this review helpful.

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I want to thank you for the job you did cleaning my air ducts. Ryan was professional, courteous, and thorough from beginning to end. He explained everything he was doing, and didn't leave until the very last detail was taken care of. I didn't have to clean up after him!
I will recommend Fresh & Clean Duct & Carpet Cleaning to my neighbors and friends. Thanks Again.

5
★★★★★

I want to thank you for the job you did cleaning my air ducts. Ryan was professional, courteous, and thorough from beginning to end. He explained everything he was doing, and didn't leave until the very last detail was taken care of. I didn't have to clean up after him!
I will recommend Fresh & Clean Duct & Carpet Cleaning to my neighbors and friends. Thanks Again.

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1 out of 1 people found this review helpful.

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I had a great experience with Fresh & Clean Duct & Carpet Cleaning. Ryan came into my home, noticed another problem, explained it to me clearly and encouraged me to research it before choosing an option. Saved me a lot of money and future headaches.

5
★★★★★

I had a great experience with Fresh & Clean Duct & Carpet Cleaning. Ryan came into my home, noticed another problem, explained it to me clearly and encouraged me to research it before choosing an option. Saved me a lot of money and future headaches.

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1 out of 1 people found this review helpful.

.

I recently had Fresh & Clean Duct & Carpet Cleaning come and clean all the duct work in my home.
My home is close to 50 years old and was owned by a heavy smoker prior to my purchase and the ducts had never been cleaned. The tech arrived at the scheduled time and called when he was on his way to my house.
After the technician got to the house he explained the process before he started any work and only did what I had already approved. He talked with me before doing anything extra.
He took before and after photos so I could see how bad the ducts were before cleaning. I would definitely recommend Fresh & Clean Duct & Carpet Cleaning to anyone needing a dependable company to do work. I will be keeping their card handy to tell other people who to call when they need ducts cleaned.

5
★★★★★

I recently had Fresh & Clean Duct & Carpet Cleaning come and clean all the duct work in my home.
My home is close to 50 years old and was owned by a heavy smoker prior to my purchase and the ducts had never been cleaned. The tech arrived at the scheduled time and called when he was on his way to my house.
After the technician got to the house he explained the process before he started any work and only did what I had already approved. He talked with me before doing anything extra.
He took before and after photos so I could see how bad the ducts were before cleaning. I would definitely recommend Fresh & Clean Duct & Carpet Cleaning to anyone needing a dependable company to do work. I will be keeping their card handy to tell other people who to call when they need ducts cleaned.

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.

I had Fresh & Clean Duct & Carpet Cleaning inspect and clean the ducts in my home. The technician (Ryan) was professional and did an excellent job of explaining my duct and furnace cleaning issues, He took pictures of the inside of the system before and after the work was. The work I had done included:
-Duct cleaning
- Furnace blower and A/C coil cleaning
- A system mold treatment.
I am very satisfied with the work and the professionalism of the technician that did the work. I would recommend Fresh & Clean Duct & Carpet Cleaning to anyone looking to have their home heating system cleaned.

5
★★★★★

I had Fresh & Clean Duct & Carpet Cleaning inspect and clean the ducts in my home. The technician (Ryan) was professional and did an excellent job of explaining my duct and furnace cleaning issues, He took pictures of the inside of the system before and after the work was. The work I had done included:
-Duct cleaning
- Furnace blower and A/C coil cleaning
- A system mold treatment.
I am very satisfied with the work and the professionalism of the technician that did the work. I would recommend Fresh & Clean Duct & Carpet Cleaning to anyone looking to have their home heating system cleaned.

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1 out of 1 people found this review helpful.

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