Massage Envy - Collegeville

★☆☆☆☆
  • 161 Market Street Suite 3

    Collegeville, PA 19426

    Map & Directions
  • 610-409-2525

About Massage Envy - Collegeville

Categories
  • Spas
  • Massage
Details
  • Aromatherapy
Hours
M-F 9am-10pm, Sa 8am-8pm, Su 9am-6pm
Emails
  • clinic0752@massageenvy.com

Personal Services

Personal Services
More choices in Collegeville:
Resultset_next

Jolie Salon & Day Spa

750 Dekalb Pike Blue Bell, PA

Resultset_next

Prodigo Day Spa Llc

2750 Shelly Rd Harleysville, PA

1.0 1
Hi! Sign in to let us know how Massage Envy - Collegeville was?
Write a Review
.

I had a problem with a new Massage Envy location in Collegeville Pa. I had scheduled an appointment for my husband for father's day. Unfortunately, a tooth of my husbands become extremely infected. On father's day he woke up with a swollen face due to an extreme infection. We had to reschedule the appointment ( not cancel) and we were told that there was no way we could reschedule and that we would be charged. Had I known we would have been charged if we needed to cancel the appointment I would have never given my card information. I was NEVER notified of that until we had to reschedule. Eventually someone called back and said rescheduling would be fine. Yesterday, the day we rescheduled for, again we ran into a situation that required my husband to have to go in and meet with an oral surgeon because of an abscessed tooth. We wanted to reschedule but weren't allowed so we had to cancel and were charged 50% of the cost. Had I known 24 hours in advance that we would be faced with an unforeseen emergency I would have gladly called and cancelled but life doesn't always work like that. It was a true emergency situation and we could even provide them with proof of that. They were very cold and not helpful at all completely unwilling to reschedule. I mean, would you chose going in for a massage vs. going to the dentist for an emergency infection that has caused your face to swell??? Probably not. Then, I wrote an honest and professional review of my experience with them on their facebook page and they not only deleted it but proceeded to block me from being able to access that page. Extremely unprofessional in my opinion. I am very disappointed with the whole experience.

0
★☆☆☆☆

I had a problem with a new Massage Envy location in Collegeville Pa. I had scheduled an appointment for my husband for father's day. Unfortunately, a tooth of my husbands become extremely infected. On father's day he woke up with a swollen face due to an extreme infection. We had to reschedule the appointment ( not cancel) and we were told that there was no way we could reschedule and that we would be charged. Had I known we would have been charged if we needed to cancel the appointment I would have never given my card information. I was NEVER notified of that until we had to reschedule. Eventually someone called back and said rescheduling would be fine. Yesterday, the day we rescheduled for, again we ran into a situation that required my husband to have to go in and meet with an oral surgeon because of an abscessed tooth. We wanted to reschedule but weren't allowed so we had to cancel and were charged 50% of the cost. Had I known 24 hours in advance that we would be faced with an unforeseen emergency I would have gladly called and cancelled but life doesn't always work like that. It was a true emergency situation and we could even provide them with proof of that. They were very cold and not helpful at all completely unwilling to reschedule. I mean, would you chose going in for a massage vs. going to the dentist for an emergency infection that has caused your face to swell??? Probably not. Then, I wrote an honest and professional review of my experience with them on their facebook page and they not only deleted it but proceeded to block me from being able to access that page. Extremely unprofessional in my opinion. I am very disappointed with the whole experience.

Message from Massage Envy - Collegeville

Come to your nearby Massage Envy and see why we are the world’s largest provider of massage therapy and the #1 Skin Care provider in the United States. Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness and a healthy lifestyle. Schedule an appointment today and start embracing a better lifestyle.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Massage Envy - Collegeville, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review