Motorcars LTD

★★☆☆☆
Jaguar, Land-Rover, and Mini-Cooper parts and service.
  • 8101 Hempstead

    Houston, TX 77008

    Map & Directions
  • 713-863-9388

About Motorcars LTD

Categories
  • Automotive
  • Auto Parts & Accessories

Automotive

Automotive
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2.0 1
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The issue with the vehicle when we brought it in was that it was backfiring and missing. Many parts had already been replaced and I told my husband to take it to a shop so he wouldn't have to be working on it every moment he had off of work (my husband has been a mechanic for 25+ years). I honestly thought maybe sending it to someone else would get it done quicker, and cause him less stress since he already works on equipment 50+ hours a week. I admit I was wrong... After exhausting our local options we put the discovery 1 on a trailer and took it here. Their facebook reviews were good so we thought we were lucky to find one only 5 hours away. We were mistaken. Maybe for maintenance work they would be ok, but to actually diagnose and fix the problem, I would never recommend them. The first time they had it for 2 weeks and $1100 later we had a tuneup, an ignition coil, new ground wire and spark plugs.... and a vehicle that still couldn't make it out of the parking lot. So keys in overnight slot again and it stayed for another 2 weeks. Both times my husband was told it was running well and they had been driving it around. Amazingly after one month and all the "driving" they did, we had 2 miles put on the truck and it still wouldn't get out of the parking lot. All of the things we had already replaced they replaced again... (ignition coil, oxygen sensor...) and wanted to keep it longer since they thought it was the mass air flow (had 2 sitting in the truck since we already went that route) and kept telling my husband the catalytic converters were blocked (3 months old... and would blow leaves across a parking lot). 2 days after trailering it home (another 5 hour trip there and 5 hours back) my husband talked online to a landrover owner who had similar issues. After checking the crankshaft sensor (as suggested) he discovered the 2 wires to/from the sensor were melted together. After fixing that problem it still "missed". So he went to look at the crank position ring and discovered a tine bent over. Because of this the sensor couldn't see it and was missing. After gently bumping the tine back up into place the sensor saw it and the missing stopped. It is running smoothly and perfectly.

I am not saying these people didn't want to fix it, I am not saying that they don't know vehicles, what I AM saying is that they should admit when they don't know what is wrong and quit being parts replacers instead of mechanics. Also their master mechanic never seemed to be around, which makes me wonder if he was would it actually have gotten fixed. If you need a tune up, then this really doesn't apply to you but if you need a problem diagnosed you might want to think before sending it here. $2000 later and still not running any different when you pick it up, you have to ask if it is really worth it.

2
★★☆☆☆

The issue with the vehicle when we brought it in was that it was backfiring and missing. Many parts had already been replaced and I told my husband to take it to a shop so he wouldn't have to be working on it every moment he had off of work (my husband has been a mechanic for 25+ years). I honestly thought maybe sending it to someone else would get it done quicker, and cause him less stress since he already works on equipment 50+ hours a week. I admit I was wrong... After exhausting our local options we put the discovery 1 on a trailer and took it here. Their facebook reviews were good so we thought we were lucky to find one only 5 hours away. We were mistaken. Maybe for maintenance work they would be ok, but to actually diagnose and fix the problem, I would never recommend them. The first time they had it for 2 weeks and $1100 later we had a tuneup, an ignition coil, new ground wire and spark plugs.... and a vehicle that still couldn't make it out of the parking lot. So keys in overnight slot again and it stayed for another 2 weeks. Both times my husband was told it was running well and they had been driving it around. Amazingly after one month and all the "driving" they did, we had 2 miles put on the truck and it still wouldn't get out of the parking lot. All of the things we had already replaced they replaced again... (ignition coil, oxygen sensor...) and wanted to keep it longer since they thought it was the mass air flow (had 2 sitting in the truck since we already went that route) and kept telling my husband the catalytic converters were blocked (3 months old... and would blow leaves across a parking lot). 2 days after trailering it home (another 5 hour trip there and 5 hours back) my husband talked online to a landrover owner who had similar issues. After checking the crankshaft sensor (as suggested) he discovered the 2 wires to/from the sensor were melted together. After fixing that problem it still "missed". So he went to look at the crank position ring and discovered a tine bent over. Because of this the sensor couldn't see it and was missing. After gently bumping the tine back up into place the sensor saw it and the missing stopped. It is running smoothly and perfectly.

I am not saying these people didn't want to fix it, I am not saying that they don't know vehicles, what I AM saying is that they should admit when they don't know what is wrong and quit being parts replacers instead of mechanics. Also their master mechanic never seemed to be around, which makes me wonder if he was would it actually have gotten fixed. If you need a tune up, then this really doesn't apply to you but if you need a problem diagnosed you might want to think before sending it here. $2000 later and still not running any different when you pick it up, you have to ask if it is really worth it.

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More about Motorcars LTD

We offers the best selection of Jaguar, Land Rover, and Mini Cooper parts and services at the great prices. Our parts catalog, which is second-to-none, makes finding the right part quick and easy! If you need help, our experienced Jaguar & Land Rover parts specialists are available by phone or email. If you need a specialized repair tool, we've got that too - rent or own. We also offer a fine selection of gifts & accessories that any Jaguar, Land Rover or Mini Cooper owner will enjoy.

 

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