Righteous Van Lines

★★★★☆
Righteous Vanlines specializes in Local and Long Distance Relocation. We are a Dallas based Moving and Storage company with over 15 years of experience. We are a fully insured and licensed Moving and Storage company. We see ourselves not just as another business, but as professionals whose goal is to treat our costumers with respect, and deliver an exceptional moving service. We take pride in what we do and do our job the right way all the way.
  • 11500 N. Stemmons Fwy Suite: 110-B

    Dallas, TX 75229

    Map & Directions
  • 214-617-2448

About Righteous Van Lines

Categories
  • Transportation & Storage
  • Moving Companies
  • Storage
Details
  • Long Distance Movers
  • Moving Supplies
Hours
Monday: 09:00 AM - 06:00 PM
Tuesday: 09:00 AM - 06:00 PM
Wednesday: 09:00 AM - 06:00 PM
Thursday: 09:00 AM - 06:00 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 09:00 AM - 06:00 PM
Sunday: Closed

Transportation & Storage

Transportation & Storage
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If you are reading this please run while you have the chance!! Do not waste your time and money with these scammers! I can not stress that statement enough. I'm so grateful that the nightmare that is Righteous Van Lines is over. There is nothing righteous about them at all. It is a family owned business that are a family of phonies! They will call you for weeks trying to get your business and then take you to the cleaners. They even lied and said they were members of the BBB and they are NOT! (I called BBB myself) I was moving from OK to TX. The rep Brandon told me that the movers will pick my things up, wrap them in the moving blankets or plastic, disassemble any furniture, drive them to TX, unload and reassemble the furniture. Please read the fine print once you have received the quote! They have hidden charges and procedures that they do not tell you about.

So here's my experience: I paid my deposit, and agreed to pay the first half of the remainder at pick up and the other half at delivery, and set up a date and time (on a Thursday) for my pick up. Brandon assured me the movers would be at my apartment in the afternoon. After several calls the day of move with Donna (I never heard from Brandon again), the movers arrived at 11pm!! They claimed the person they had before me had more things than anticipated... Which brings me to the fact that I was never told that my things would share a truck with someone else's things. This had me baffled due to the possibility of unsanitary issues (dirt, roaches, bed bugs, ect.) that my things could have been exposed to. They also didn't have enough room on the truck and had to strap my dining room table and box spring to the back of the truck. One of the drivers wrote up a statement saying they would not be liable if the table broke. Ridiculous!! Its not my fault they tried to double load the truck (which was an Enterprise truck). Now they ask for the payment and I offer my card and they said that they had to have a money order or cash. I spoke with the owner, Alex ( who refused to give his last name), who was very rude and said that to insure that I receive my things Saturday I had to pay for the pick up and delivery because they could not be sure if the funds would go through. This was the same card I used to pay with my deposit which cleared the same day. (The rep Brandon told me that I could pay for everything with a card) Alex even implied that since I was educated that I felt I was entitled to everything. Just rude!! Ok, so the next incident was at the day of delivery, the movers said they would have to charge me $65 per 10 steps to deliver my things on the third floor. I told them previously that I was on the third floor and they mentioned nothing about this. Plus they wanted it in cash! I was livid to say the least that even after I paid for the delivery like they wanted they were still trying to charge me for the stairs! They broke the leg on my TV stand and said I could file a claim but they would only pay $0.60 per pound of the item damaged.

They are just the definition of awful, unprofessional, disrespectful, and rude. Please go elsewhere for you moving company.

1
★☆☆☆☆

If you are reading this please run while you have the chance!! Do not waste your time and money with these scammers! I can not stress that statement enough. I'm so grateful that the nightmare that is Righteous Van Lines is over. There is nothing righteous about them at all. It is a family owned business that are a family of phonies! They will call you for weeks trying to get your business and then take you to the cleaners. They even lied and said they were members of the BBB and they are NOT! (I called BBB myself) I was moving from OK to TX. The rep Brandon told me that the movers will pick my things up, wrap them in the moving blankets or plastic, disassemble any furniture, drive them to TX, unload and reassemble the furniture. Please read the fine print once you have received the quote! They have hidden charges and procedures that they do not tell you about.

So here's my experience: I paid my deposit, and agreed to pay the first half of the remainder at pick up and the other half at delivery, and set up a date and time (on a Thursday) for my pick up. Brandon assured me the movers would be at my apartment in the afternoon. After several calls the day of move with Donna (I never heard from Brandon again), the movers arrived at 11pm!! They claimed the person they had before me had more things than anticipated... Which brings me to the fact that I was never told that my things would share a truck with someone else's things. This had me baffled due to the possibility of unsanitary issues (dirt, roaches, bed bugs, ect.) that my things could have been exposed to. They also didn't have enough room on the truck and had to strap my dining room table and box spring to the back of the truck. One of the drivers wrote up a statement saying they would not be liable if the table broke. Ridiculous!! Its not my fault they tried to double load the truck (which was an Enterprise truck). Now they ask for the payment and I offer my card and they said that they had to have a money order or cash. I spoke with the owner, Alex ( who refused to give his last name), who was very rude and said that to insure that I receive my things Saturday I had to pay for the pick up and delivery because they could not be sure if the funds would go through. This was the same card I used to pay with my deposit which cleared the same day. (The rep Brandon told me that I could pay for everything with a card) Alex even implied that since I was educated that I felt I was entitled to everything. Just rude!! Ok, so the next incident was at the day of delivery, the movers said they would have to charge me $65 per 10 steps to deliver my things on the third floor. I told them previously that I was on the third floor and they mentioned nothing about this. Plus they wanted it in cash! I was livid to say the least that even after I paid for the delivery like they wanted they were still trying to charge me for the stairs! They broke the leg on my TV stand and said I could file a claim but they would only pay $0.60 per pound of the item damaged.

They are just the definition of awful, unprofessional, disrespectful, and rude. Please go elsewhere for you moving company.

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.

WOW!!! The crew did a great job. I was very impressed. Fast, careful and thorough! I will definitely use them again in the future.

5
★★★★★

WOW!!! The crew did a great job. I was very impressed. Fast, careful and thorough! I will definitely use them again in the future.

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.

I had more items than what I initially put on the list. The guys did their thing to make sure I was still paying less than what I would at another company. Great moving company!

5
★★★★★

I had more items than what I initially put on the list. The guys did their thing to make sure I was still paying less than what I would at another company. Great moving company!

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Message from Righteous Van Lines

The Right Way All The Way

More about Righteous Van Lines

Established in 2013

Specialties: Long Distance and Local Moves

Mile Radius: 300 Miles

Payment Accepted: Cash, MasterCard, VISA

Blankets, Movers, and Boxes available for sale.

Van Lines, Movers, Moving Services, Commercial Moving, Business Movers, Dallas movers, Dallas Moving Services, Full Packing of furniture

 

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