Sandman Top Dressing and Aerating

★☆☆☆☆

About Sandman Top Dressing and Aerating

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Home & Garden
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I live in Cartersville, Ga, called five or six top-dressing businesses and Sandman, owned by Richard, gave by far, the worst impression.

Emily, the girl that takes calls, was very professional, informative and helpful, however, the owner Richard did not return my calls and when I called Emily to ask if he had my correct number she verified and also gave me his cell phone number.

I tried to reach him and left a voice mail but still no return call. From what I understand, Cartersville is just outside their service area, which is fine, but if you cannot return a phone call to simply tell somone as much, do you think they'll return a call if you weren't satisfied with their service? Most likely not.

Sometimes a good web site is nothing more. Knowing how Richard handles prospective clients who will 'not' be putting money in his pocket is very telling. I found another top-dressing business, am scheduled for next week at .25 per sq ft. and who will use the mixture that I want.

There are a handful of businesses to choose from, why choose one that you know has an owner that's OK with a "blow-off"? What if I had used them and was not satisfied for one reason or another? Would this man address the situation as though you were as important AFTER the sale? Maybe, but maybe not.

Go with one of the "other choices" as your chances are already better of receiving more professional follow up, should the need arise. I expect professionalism, you should too. After all, It's your hard earned money, don't leave it to chance when you now know that there is questionable character with Sandman. It's my honest opinion anyway. After all, if good business/service starts at the top, Sandman can't be expected to provide a good service if the very top conducts business in this way.

Chris (Cartersville, GA)

1
★☆☆☆☆

I live in Cartersville, Ga, called five or six top-dressing businesses and Sandman, owned by Richard, gave by far, the worst impression.

Emily, the girl that takes calls, was very professional, informative and helpful, however, the owner Richard did not return my calls and when I called Emily to ask if he had my correct number she verified and also gave me his cell phone number.

I tried to reach him and left a voice mail but still no return call. From what I understand, Cartersville is just outside their service area, which is fine, but if you cannot return a phone call to simply tell somone as much, do you think they'll return a call if you weren't satisfied with their service? Most likely not.

Sometimes a good web site is nothing more. Knowing how Richard handles prospective clients who will 'not' be putting money in his pocket is very telling. I found another top-dressing business, am scheduled for next week at .25 per sq ft. and who will use the mixture that I want.

There are a handful of businesses to choose from, why choose one that you know has an owner that's OK with a "blow-off"? What if I had used them and was not satisfied for one reason or another? Would this man address the situation as though you were as important AFTER the sale? Maybe, but maybe not.

Go with one of the "other choices" as your chances are already better of receiving more professional follow up, should the need arise. I expect professionalism, you should too. After all, It's your hard earned money, don't leave it to chance when you now know that there is questionable character with Sandman. It's my honest opinion anyway. After all, if good business/service starts at the top, Sandman can't be expected to provide a good service if the very top conducts business in this way.

Chris (Cartersville, GA)

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