Simpson Buick GMC Of Buena Park

★★★★★

Automotive

Automotive
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Simpson Buick GMC Of Buena Park

6600 Auto Center Dr Buena Park, CA

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I have purchased 2 vehicles at Simpson. The sales staff are easy to work with, but more importantly the Service staff, James, Ted & Jerry are phenomenal. I have never gone to a dealer where the same technician works on your car every time it come into there shop. James is very diligent in making sure I am aware of what is going on with my car and then once I get it back he follows up with me to make sure I am satisfied. Simpson Buick, Pontiac, GMC is the ONLY place I will do business with from here on out.\n

2
★★★★★

I have purchased 2 vehicles at Simpson. The sales staff are easy to work with, but more importantly the Service staff, James, Ted & Jerry are phenomenal. I have never gone to a dealer where the same technician works on your car every time it come into there shop. James is very diligent in making sure I am aware of what is going on with my car and then once I get it back he follows up with me to make sure I am satisfied. Simpson Buick, Pontiac, GMC is the ONLY place I will do business with from here on out.\n

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I have bought two youkon xl's from Simpsons. both times the Experience,was Great no stress from the salesmen,the sales manager,or the finance officer.(NICE) The service department is Excellent.... They make it so easy to have work done on your truck, Ted Diesel is so helpful.they take appointment on Saturday.. they make you feel like family. Thank You Simpson's

2
★★★★★

I have bought two youkon xl's from Simpsons. both times the Experience,was Great no stress from the salesmen,the sales manager,or the finance officer.(NICE) The service department is Excellent.... They make it so easy to have work done on your truck, Ted Diesel is so helpful.they take appointment on Saturday.. they make you feel like family. Thank You Simpson's

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Jose Vinas is very attentive and listens to all your concerns and makes suggestions in a timely manner. All my warranty & out of pocket costs are clearly explained. I have never been a fan of taking a car to be serviced at dealerships due to costs but with the 3 oil change vouchers for about $40, you cant go wrong. I would definitely recommend this dealership.

2
★★★★★

Jose Vinas is very attentive and listens to all your concerns and makes suggestions in a timely manner. All my warranty & out of pocket costs are clearly explained. I have never been a fan of taking a car to be serviced at dealerships due to costs but with the 3 oil change vouchers for about $40, you cant go wrong. I would definitely recommend this dealership.

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I do not normally do this this but I was asked to give an honest review of my sale process being that it was the second purchase in less than a year. It is my understanding, per Brian Cross, that Simpson GMC values what thier customer's thoughtsare to help them grow. I am in the sales busniess where follow up means everything. From the start of both vehicles Gary Simpson took the orderes but was terrible at following up. It's very disapointing when you start with one vehicle and end up with another. I should have gone back to Brian Cross who would return my calls and let me know what was going on This last epsiode with the van that I ordered, that took several months, I was told it would be here over a week ago by Gary. That was not the case. He even said it was unloaded off the rail car and ready to be trucked to the dealership over a week ago. Still no calls and still no van as of 6 days ago. I was ready to just back out. I received a call a few days ago from Brian telling me where the van was and when it would be here. Brian told me that he would bypass the normal routine and have the van picked up instead of waiting for it to be trucked. That is exactly what he did. Brian gave me a time when it would be there. I received a play by play of how it was going and it all happened as he said. Brian thank you for your help getting it all to happen today. I was ready to take back my deposit and be done with the whole thing. As a salesman, we do not get enough recognition but here's one for you Brian. Thank you very much. When I am ready for another GMC I will come to you.

2
★★★★★

I do not normally do this this but I was asked to give an honest review of my sale process being that it was the second purchase in less than a year. It is my understanding, per Brian Cross, that Simpson GMC values what thier customer's thoughtsare to help them grow. I am in the sales busniess where follow up means everything. From the start of both vehicles Gary Simpson took the orderes but was terrible at following up. It's very disapointing when you start with one vehicle and end up with another. I should have gone back to Brian Cross who would return my calls and let me know what was going on This last epsiode with the van that I ordered, that took several months, I was told it would be here over a week ago by Gary. That was not the case. He even said it was unloaded off the rail car and ready to be trucked to the dealership over a week ago. Still no calls and still no van as of 6 days ago. I was ready to just back out. I received a call a few days ago from Brian telling me where the van was and when it would be here. Brian told me that he would bypass the normal routine and have the van picked up instead of waiting for it to be trucked. That is exactly what he did. Brian gave me a time when it would be there. I received a play by play of how it was going and it all happened as he said. Brian thank you for your help getting it all to happen today. I was ready to take back my deposit and be done with the whole thing. As a salesman, we do not get enough recognition but here's one for you Brian. Thank you very much. When I am ready for another GMC I will come to you.

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Easy in easy out, service done on time as promised, understood problem and fixed. very understanding and well versed regarding my SUV. Highly recommended Donna

2
★★★★★

Easy in easy out, service done on time as promised, understood problem and fixed. very understanding and well versed regarding my SUV. Highly recommended Donna

.

Easy in easy out, service done on time as promised, understood problem and fixed. very understanding and well versed regarding my SUV. Highly recommended Donna

2
★★★★★

Easy in easy out, service done on time as promised, understood problem and fixed. very understanding and well versed regarding my SUV. Highly recommended Donna

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Simpson has provided excellent treatment and service. They have a great staff and know how to treat customers. The quality of work performed there has also been excellent.

2
★★★★★

Simpson has provided excellent treatment and service. They have a great staff and know how to treat customers. The quality of work performed there has also been excellent.

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hello my name is steve i purchased 2010 sierra... this is a wonderful place to buy your next car/truck the sales people are very helpful helped me pick out my new truck.... service people are very helpful always get every concern i have fixed would recommened this dealership to all my friends and family.

2
★★★★★

hello my name is steve i purchased 2010 sierra... this is a wonderful place to buy your next car/truck the sales people are very helpful helped me pick out my new truck.... service people are very helpful always get every concern i have fixed would recommened this dealership to all my friends and family.

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Simpson Buick is a wonderful dealership. I purchased a Buick Regal a few months back and got a great deal on it. i havent had any problems other than the standard services such as oil changes and tire rotations. Ill never take it anywhere else for service because they get the job done quickly and they also provide a free wash for having service done which works out perfect for me! Thank you Simpson.

2
★★★★★

Simpson Buick is a wonderful dealership. I purchased a Buick Regal a few months back and got a great deal on it. i havent had any problems other than the standard services such as oil changes and tire rotations. Ill never take it anywhere else for service because they get the job done quickly and they also provide a free wash for having service done which works out perfect for me! Thank you Simpson.

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I went to this dealer a few weeks ago and was treated with excellent customer care. I referred a friend there yesterday and he told me it went great. good dealers are not so easy to find anymore so I'm spreading the word about Simpson!

2
★★★★★

I went to this dealer a few weeks ago and was treated with excellent customer care. I referred a friend there yesterday and he told me it went great. good dealers are not so easy to find anymore so I'm spreading the word about Simpson!

 

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