Docutrend Inc

★★★★☆
  • 575 8th Ave 10

    New York, NY 10018

    Map & Directions
  • 212-382-0300

About Docutrend Inc

Details
Hours
8am - 5:30pm

Shopping

Shopping
More choices in New York:
Resultset_next

Datavision

445 5th Ave New York, NY

Resultset_next

Quickfix New York

347 5th Ave 310 New York, NY

3.6667 3
Hi! Sign in to let us know how Docutrend Inc was?
Write a Review
.

Highly recc. using these guys for any of your office equipment purcahses and service calls. I've saved countless dollars and hours with thier technicians help.\r\n\r\n I can hardly imagine a negative review of these folks.

2
★★★★★

Highly recc. using these guys for any of your office equipment purcahses and service calls. I've saved countless dollars and hours with thier technicians help.\r\n\r\n I can hardly imagine a negative review of these folks.

.

Mr Lee was a billable customer from a company called Oradell International that called us to repair a Lexmark C782N. The customer didn't want to pay for the parts needed to resolve the printer issues because of the cost of the parts.We tried to do the right thing for this customer and he is way out of context with his comments.He also no longer works for the company anymore. And our technician was also there first thing in the morning.

2
★★★★★

Mr Lee was a billable customer from a company called Oradell International that called us to repair a Lexmark C782N. The customer didn't want to pay for the parts needed to resolve the printer issues because of the cost of the parts.We tried to do the right thing for this customer and he is way out of context with his comments.He also no longer works for the company anymore. And our technician was also there first thing in the morning.

.

One of our company's graphic printer was broken and I contacted docutrend since they were the 'authorized' lexmark printer dealer. They said the technician will be here next day morning but never showed up. I called them twice and they finally answered and technician will be there next week. I waited till next week and the technician came but he was struggling to fix the machine for 5 hours!! He said the machine needs to be examed by his manager so he took it to his main office. I got no answer from them for 2 weeks so I called. They said it's being fixed and will take another couple days. I waited and called them next week and they said it's unfixable and wanted to recommend me a brand new printer for 25% off price??? I just told them to bring it back to me and never brought it back. I called them more than 30 times and they STILL say they will deliver it by tomorrow. NEVER DELIVERED! I'm still waiting for them to deliver it and it's been over 3 months since we didn't use that printer??? I'm about to sue them and I hope there won't be any people who will contact docutrend for fixing their printer. Overall rating: - 5 stars

0
★☆☆☆☆

One of our company's graphic printer was broken and I contacted docutrend since they were the 'authorized' lexmark printer dealer. They said the technician will be here next day morning but never showed up. I called them twice and they finally answered and technician will be there next week. I waited till next week and the technician came but he was struggling to fix the machine for 5 hours!! He said the machine needs to be examed by his manager so he took it to his main office. I got no answer from them for 2 weeks so I called. They said it's being fixed and will take another couple days. I waited and called them next week and they said it's unfixable and wanted to recommend me a brand new printer for 25% off price??? I just told them to bring it back to me and never brought it back. I called them more than 30 times and they STILL say they will deliver it by tomorrow. NEVER DELIVERED! I'm still waiting for them to deliver it and it's been over 3 months since we didn't use that printer??? I'm about to sue them and I hope there won't be any people who will contact docutrend for fixing their printer. Overall rating: - 5 stars

Pros: Nothing at all

Cons: Worst of the worst service ever

 

Wait, you're the expert.

If you've been to or used Docutrend Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review