American Furniture Warehouse

★☆☆☆☆

About American Furniture Warehouse

Categories
  • Furniture Stores
  • Vanities
Details
  • Mattress Stores

Home & Garden

Home & Garden
More choices in Denver:
Resultset_next

Lulus Furniture & Decor

2553 S Colorado Blvd Denver, CO

Resultset_next

Zeitgeist Modern Furn Classics

1150 Speer Blvd Denver, CO

1.0 1
Hi! Sign in to let us know how American Furniture Warehouse was?
Write a Review
.

Worst customer service and delivery I have ever experienced with any store - ALL TIME WORST CUSTOMER SERVICE - never buy anything here. They screwed up my order/delivery - they made promises they did not keep and I ended up hauling away my old bed myself. The delivery men were very rude and did not set up the bed and then told me I have to sign a survey for them with all yes responses before they would complete the delivery of the bed (that was in progress) When I again contacted customer service about the problems I was having they did not offer any solutions or apologies. They just want your money, then you find out later there is no service with the sale. The bed boxspring quality is so poor that the mattresses do not last when purchased from them. The whole experience was so bad I would never purchase anything from them again. they messed up my delivery date and even though I scheduled it properly and took the day off of work to be home to receive it they misscheduled it for the wrong day which I eventually found out - and again, - no apologies or recovery. They do not understand what it is to be in a customer service oriented business.

1
★☆☆☆☆

Worst customer service and delivery I have ever experienced with any store - ALL TIME WORST CUSTOMER SERVICE - never buy anything here. They screwed up my order/delivery - they made promises they did not keep and I ended up hauling away my old bed myself. The delivery men were very rude and did not set up the bed and then told me I have to sign a survey for them with all yes responses before they would complete the delivery of the bed (that was in progress) When I again contacted customer service about the problems I was having they did not offer any solutions or apologies. They just want your money, then you find out later there is no service with the sale. The bed boxspring quality is so poor that the mattresses do not last when purchased from them. The whole experience was so bad I would never purchase anything from them again. they messed up my delivery date and even though I scheduled it properly and took the day off of work to be home to receive it they misscheduled it for the wrong day which I eventually found out - and again, - no apologies or recovery. They do not understand what it is to be in a customer service oriented business.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used American Furniture Warehouse, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review