Lundgren Honda

★★★★★

Automotive

Automotive
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Bought a new car from Lundgren and loved the sales process. Went back for some service and all I got was headaches. My car was damaged repeatedly by their service department. Will never return for service and will never recommend them to

3
★★★★★

Bought a new car from Lundgren and loved the sales process. Went back for some service and all I got was headaches. My car was damaged repeatedly by their service department. Will never return for service and will never recommend them to

Pros: One great salesman

Cons: customer service, especially the service department

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I just responded to the one star review and thought I needed to review Lundgren myself. I have had nothing but positive experiences at Lundgren. Their sales staff is no pressure and they really take the time to answer all your questions.

3
★★★★★

I just responded to the one star review and thought I needed to review Lundgren myself. I have had nothing but positive experiences at Lundgren. Their sales staff is no pressure and they really take the time to answer all your questions.

Pros: No pressure sales technique, wonderful service staff

Cons: Can't think of one.

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The customer service sense is very poor. They will not correct their own mistakes (I never expected to fail the state inspection so soon!) Despite all the promises and advertising of "We're with you every step of the way, contact us

3
★★★★★

The customer service sense is very poor. They will not correct their own mistakes (I never expected to fail the state inspection so soon!) Despite all the promises and advertising of "We're with you every step of the way, contact us

Cons: don't live up to their own customer service promises (or provide any at all, really!)

 

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