Lakeland Volkswagen

★★★★★
  • 209 S Lake Parker Ave

    Lakeland, FL 33801

    Map & Directions
  • 863-688-8112

About Lakeland Volkswagen

Hours
Sun 12pm-5pm, Mon-Thu 9am-8pm, Fri 9am-6:30pm, Sat 9am-6pm

Automotive

Automotive
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5.0 1
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After a terrifying accident I met with Charles Draper who was the most amazing dealership manager I have ever encountered. Charles went above and beyond the norm and would not quit until he got the deal done for me. I was quite shaken from the accident and Charles was very kind and understanding. He had a great personality and sense of humor, and had me laughing which really meant a lot to me. I could not have asked for a better manager and I have recommended him to many people already. Then off to the finance manager I went. Gary Burg was very kind and so informative. He explained every little detail and made sure I understood. He made sure I had the gap insurance which he and Charles both educated me of the importance. Gary also explained the extended CPO warranty available to me and explained the difference with other warranties. This was the best experience I have ever had purchasing a car and I am a loyal Lakeland VW customer for life!!! Please extend my appreciation to the staff. Love them All!!!

5
★★★★★

After a terrifying accident I met with Charles Draper who was the most amazing dealership manager I have ever encountered. Charles went above and beyond the norm and would not quit until he got the deal done for me. I was quite shaken from the accident and Charles was very kind and understanding. He had a great personality and sense of humor, and had me laughing which really meant a lot to me. I could not have asked for a better manager and I have recommended him to many people already. Then off to the finance manager I went. Gary Burg was very kind and so informative. He explained every little detail and made sure I understood. He made sure I had the gap insurance which he and Charles both educated me of the importance. Gary also explained the extended CPO warranty available to me and explained the difference with other warranties. This was the best experience I have ever had purchasing a car and I am a loyal Lakeland VW customer for life!!! Please extend my appreciation to the staff. Love them All!!!

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