Southwest Plumbing & Heating

★★★☆☆

About Southwest Plumbing & Heating

Home Construction & Remodeling

Home Construction & Remodeling
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3.4 10
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Second time we have called and been very pleased with the speed and efficiency of your response. Thank you

2
★★★★★

Second time we have called and been very pleased with the speed and efficiency of your response. Thank you

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Their tech was polite, friendly and did not charge me a dime for the visit

2
★★★★★

Their tech was polite, friendly and did not charge me a dime for the visit

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Evan Pauls and assistant looked at the heating unit, opened some panels, and found my cat sitting in the return vent. They put it all back together for me, changed the filter, fixed the other vent we had opened before calling them, and

2
★★★★★

Evan Pauls and assistant looked at the heating unit, opened some panels, and found my cat sitting in the return vent. They put it all back together for me, changed the filter, fixed the other vent we had opened before calling them, and

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Had a problem - made a call - and they were here. The personnel sent out diagnosed the problem, suggested what needed to be done to correct the situation and scheduled the very next day to complete the work. They kept in touch, notified us

2
★★★★★

Had a problem - made a call - and they were here. The personnel sent out diagnosed the problem, suggested what needed to be done to correct the situation and scheduled the very next day to complete the work. They kept in touch, notified us

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Extremely friendly and helpful technicians. very thorough in finding and fixing the problem. Will definitely call again if services are needed.?

2
★★★★★

Extremely friendly and helpful technicians. very thorough in finding and fixing the problem. Will definitely call again if services are needed.?

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Honest. Explained what was being done. Appreciate not being charged extra for coming out late at night.??

2
★★★★★

Honest. Explained what was being done. Appreciate not being charged extra for coming out late at night.??

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I had a drain line in my crawl space that plugged up so I called these guys because they had a big ad in the phonebook and I figured that they should know what they were doing. I was wrong.
When the guy showed up, said it was a big job and

0
★☆☆☆☆

I had a drain line in my crawl space that plugged up so I called these guys because they had a big ad in the phonebook and I figured that they should know what they were doing. I was wrong.
When the guy showed up, said it was a big job and

Pros: Answers the phone

Cons: Commissioned salesmen? instead of skilled mechanics

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Beware -- avoid this company at all costs. They play hardball. We called tSouth West a few years ago to do some work -- ended up charging us a fee to just get an estimate. They quoted an overpriced rate for the job and we agreed to it (we

0
★☆☆☆☆

Beware -- avoid this company at all costs. They play hardball. We called tSouth West a few years ago to do some work -- ended up charging us a fee to just get an estimate. They quoted an overpriced rate for the job and we agreed to it (we

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We have had our employees call Southwest twice. After the 1st time, they were instructed not to call them again but, they did. First time was for a plugged urnial. They came, looked and replaced the unit. The urnial was only 3 years old.

0
★☆☆☆☆

We have had our employees call Southwest twice. After the 1st time, they were instructed not to call them again but, they did. First time was for a plugged urnial. They came, looked and replaced the unit. The urnial was only 3 years old.

Pros: Everything will be new

Cons: why replace when repair is logical

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I had a similar experience to the first post. Called them and idicated that the pilot light would not stay lit. Had them come out for a diagnosis and estimate. They didn't even take the heater apart to inspect. They indicated that we

0
★☆☆☆☆

I had a similar experience to the first post. Called them and idicated that the pilot light would not stay lit. Had them come out for a diagnosis and estimate. They didn't even take the heater apart to inspect. They indicated that we

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