Carpets By Conrad

I can't say anything about the company other than they must have so much business they don't need to speak to the customer (myself) who walked in and waited for someone to help. The two employees carried on a conversation completely

I am an employee for carpets by conrad. Before working for CBC I worked at 3 other flooring stores. Believe me I will never work any else. This company is all about customer service. Something I had never experienced before. As for sherry

Pros: Excellent to work for

I have truly never seen anyone with better knowledge in this field. I have remodeled many homes. Hopefully this will be the last. This company and Sherry worked very hard for me to make sure I recieved the best quality for the money. I

Pros: Great salespeople great installers

After remodeling several houses, this is the worst company I have ever worked with. The sales people are great at first but the product was not what it was described to be and the job was not done well. There are unsightly spaces between

Pros: local shop

Cons: terrible product, no customer service

We used this business about 8 years ago to replace all the flooring in our home - vinyl and carpet. We upgraded to top-of-the-line on all products and have been extremely pleased with all the flooring and with the installation. We found

Carpets by Conrad has provided me with overall service that was outstanding! The installers were great. The sales team was very friendly, and i was very delighted. The saleslady that helped me went to great extremes to help me decide on my

Pros: Very Professional, Great installers, Huge selection of designer products,

Cons: Only one store in Austin.

There was little to no followup from our salesperson, Sherry. She would tell us that she would call us on so and so day and we would not hear from her. We would then have to call her. Installers, however, were great.

Pros: Reputable company; has been in Austin for years

Cons: Lousy salesperson