Charles Maund Volkswagen

★★★★★

About Charles Maund Volkswagen

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Automotive

Automotive
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Around January of 09' my car started dying/was having A LOT of problems with the battery/staying juiced. I took my VW beetle to Charles Maund four times over the coarse of about four months to get this issue resolved. FINALLY in the

3
★★★★★

Around January of 09' my car started dying/was having A LOT of problems with the battery/staying juiced. I took my VW beetle to Charles Maund four times over the coarse of about four months to get this issue resolved. FINALLY in the

Cons: Everything.

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After four months of searching for a used car on the internet (I'm in Minneapolis), I found the one I wanted here. Negotiated the price, PUT DOWN A LARGE CREDIT CARD DEPOSIT, booked and paid for my flight to Austin (for myself and a

3
★★★★★

After four months of searching for a used car on the internet (I'm in Minneapolis), I found the one I wanted here. Negotiated the price, PUT DOWN A LARGE CREDIT CARD DEPOSIT, booked and paid for my flight to Austin (for myself and a

Pros: Will pick you up at the airport if you are buying a car from out of town. Isn't that thoughtful?

Cons: Being left with a desire to rip out all your hair and scream until you pass out.

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This place is the absolute WORST. Because it is the only VW place in town, I have been forced to take my car in for random service, etc. throughout the 4 years that I have lived here and I everytime my experience gets worse. I have either

3
★★★★★

This place is the absolute WORST. Because it is the only VW place in town, I have been forced to take my car in for random service, etc. throughout the 4 years that I have lived here and I everytime my experience gets worse. I have either

Cons: Everything: rude/unknowledgeable staff, extremely expensive, inconvenient, slow wait time

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Like many others in Austin, my car was damaged by the hail storm this spring. The damage was mostly dents from the large hail pieces, which I actually didn't really care about, but the brake light casings were also cracked, and my

3
★★★★★

Like many others in Austin, my car was damaged by the hail storm this spring. The damage was mostly dents from the large hail pieces, which I actually didn't really care about, but the brake light casings were also cracked, and my

Pros: None.

Cons: They are liars.

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I brought in my 98 Passat, running on 3 cylinders. I had it checked at Autozone, and the OBD computer said it was the #2 coil. I bought a new one and installed it (very easy swap) and it did not fix it. I verified it was not the spark

3
★★★★★

I brought in my 98 Passat, running on 3 cylinders. I had it checked at Autozone, and the OBD computer said it was the #2 coil. I bought a new one and installed it (very easy swap) and it did not fix it. I verified it was not the spark

Pros: none.

Cons: Highly over-priced. Not willing to be reasonable on charges based on information.

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My husband and I went there last December to look a Jetta. I was looking for a 5 speed black on black, which is apparently really hard to find in Texas. Our salesman said he had found that EXACT car for us. He really was great until it was

3
★★★★★

My husband and I went there last December to look a Jetta. I was looking for a 5 speed black on black, which is apparently really hard to find in Texas. Our salesman said he had found that EXACT car for us. He really was great until it was

Cons: Dishonest

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I actually sold my car and bought a Toyota because of the service at this establishment. I thought when they changed locations, perhaps a better service department would be part of the plan. When you walk in, the service folks have

3
★★★★★

I actually sold my car and bought a Toyota because of the service at this establishment. I thought when they changed locations, perhaps a better service department would be part of the plan. When you walk in, the service folks have

Pros: None that I know of.

Cons: Service and sales - pathetic!

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Quoted one price, was almost double at billing. Than they were not able to justify extra charges, reciept just says "Parts/Labor"\r
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Avoid at all cost. Buy and Service in Round Rock or an Independent.

3
★★★★★

Quoted one price, was almost double at billing. Than they were not able to justify extra charges, reciept just says "Parts/Labor"\r
\r
Avoid at all cost. Buy and Service in Round Rock or an Independent.

Pros: will drive you home pick or you up

Cons: Everything else.

 

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