One Hour Heating & Air Conditioning

★☆☆☆☆
  • 2555 S Santa Fe Dr Unit J

    Denver, CO 80223

    Map & Directions
  • 720-808-1405

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called 303-935-5495 to make an appointment for routine AC maintenance. first available date was three weeks out. booked a 4 hour window from 2pm-6pm for Monday 6/27.\non 6/27 at approx 4pm they called to say they would NOT make the appointment due to a number of ""emergency"" service calls, for people who had no air. the high temp today is 77 degrees. there is NO air emergency today. i was advised the next available appointment is AFTER JULY 5th.\tthis is outrageous and unacceptable. it is beyond ridiculous that i would wait three weeks for an appointment then expect it to be acceptable to bump it out another ten days. i asked for an appointment this week & was told they could book on friday with NO guaranty that the appointment will not be cancelled once again. if appointments are routinely subject to cancellation, i should have been so informed when i made todays appointment three weeks ago. the impression is that they could care less and have no interest in business or customer satisfaction whatsoever.\n

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★☆☆☆☆

called 303-935-5495 to make an appointment for routine AC maintenance. first available date was three weeks out. booked a 4 hour window from 2pm-6pm for Monday 6/27.\non 6/27 at approx 4pm they called to say they would NOT make the appointment due to a number of ""emergency"" service calls, for people who had no air. the high temp today is 77 degrees. there is NO air emergency today. i was advised the next available appointment is AFTER JULY 5th.\tthis is outrageous and unacceptable. it is beyond ridiculous that i would wait three weeks for an appointment then expect it to be acceptable to bump it out another ten days. i asked for an appointment this week & was told they could book on friday with NO guaranty that the appointment will not be cancelled once again. if appointments are routinely subject to cancellation, i should have been so informed when i made todays appointment three weeks ago. the impression is that they could care less and have no interest in business or customer satisfaction whatsoever.\n

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