Dan's Top Notch Htg & Cooling

★★★☆☆
Geothermal Specialists- Visit our web site today
  • 594 C St

    Washougal, WA 98671

    Map & Directions
  • 360-835-9364

3.0 2
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I've used them for a few years now to work on a geothermal installed by a less-reputable and now out-of-business installer. My lessons: use someone local, and use someone who has good references. For geothermal, make sure your sub knows the technology, don't just use any heating company.\r\n\r\nMy installer left a variety of problems that I have been having to fix over the years. Dan's techs have always been able to figure out the issue and solve it, from blower fan problems, ground loop pump issues, and refridgerant and pressure problems. They are very professional, and they work to schedule you in as soon as possible. Dan himself has come out at times to help make sure the repairs are done satisfactorily. \r\n\r\nMy only regret? Not having them do the initial install.

2
★★★★★

I've used them for a few years now to work on a geothermal installed by a less-reputable and now out-of-business installer. My lessons: use someone local, and use someone who has good references. For geothermal, make sure your sub knows the technology, don't just use any heating company.\r\n\r\nMy installer left a variety of problems that I have been having to fix over the years. Dan's techs have always been able to figure out the issue and solve it, from blower fan problems, ground loop pump issues, and refridgerant and pressure problems. They are very professional, and they work to schedule you in as soon as possible. Dan himself has come out at times to help make sure the repairs are done satisfactorily. \r\n\r\nMy only regret? Not having them do the initial install.

Pros: Knowledgable, Experienced, Reliable

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Dan's does good, quality work. My job required a technician to install 15 ft of 7/8"" - 3/8"" lineset, braze six copper connections, and charge my system with refrigerant (I had previously ordered and installed the compressor, coils, electrical, and most of the lineset for a total of $1,700). The job for Dan's took about four hours. However, I asked for an estimate of parts and service prior to work beginning. Instead, I came from my office to find the technician halfway through the job. I had been told by Janine (office admin) that she would contact me with the required parts pricing and the service would be a flat rate, which is substantially less than the $103/hr rate. The technician completed the work, and I was charged the hourly rate. The necessary parts included five copper joints and fifteen ft of lineset. My price to order the parts is $225. I was charged $340 plus a $43 'parts acquisition fee'. The acquisition fee was because the technician was not told he needed to bring these parts. I had called the office twice to verify the necessary parts were in stock and would be on the truck. After haggling with Dan, he agreed to remove the $42.90 parts acquisition charge and lower the labor from $412 to $390. My final bill ended up about 50% higher than other contractors charge for similar work, but I have little recourse, as the work was started without a written quote.

0
★☆☆☆☆

Dan's does good, quality work. My job required a technician to install 15 ft of 7/8"" - 3/8"" lineset, braze six copper connections, and charge my system with refrigerant (I had previously ordered and installed the compressor, coils, electrical, and most of the lineset for a total of $1,700). The job for Dan's took about four hours. However, I asked for an estimate of parts and service prior to work beginning. Instead, I came from my office to find the technician halfway through the job. I had been told by Janine (office admin) that she would contact me with the required parts pricing and the service would be a flat rate, which is substantially less than the $103/hr rate. The technician completed the work, and I was charged the hourly rate. The necessary parts included five copper joints and fifteen ft of lineset. My price to order the parts is $225. I was charged $340 plus a $43 'parts acquisition fee'. The acquisition fee was because the technician was not told he needed to bring these parts. I had called the office twice to verify the necessary parts were in stock and would be on the truck. After haggling with Dan, he agreed to remove the $42.90 parts acquisition charge and lower the labor from $412 to $390. My final bill ended up about 50% higher than other contractors charge for similar work, but I have little recourse, as the work was started without a written quote.

Pros: On time, good service.

Cons: price, poor communication

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