Toyota Of Cleveland

★★★★★
Serving Southeast TN. Toyota of Cleveland is worth the drive from Chattanooga, Knoxville, and all points in between.
  • 3560 Village North Blvd

    McDonald, TN 37353

    Map & Directions
  • 423-339-1138

Automotive

Automotive
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5 50
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I have purchases several cars in my lifetime and this's the first time that I was not stress in purchase a car. Plus my Mom was in the hospital in MICU and with all the help with Roger Thompson and the General Manager Eddie Trippitt and

3
★★★★★

I have purchases several cars in my lifetime and this's the first time that I was not stress in purchase a car. Plus my Mom was in the hospital in MICU and with all the help with Roger Thompson and the General Manager Eddie Trippitt and

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Enjoyed the experience.

3
★★★★★

Enjoyed the experience.

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This was my first time buying a car from a car dealer and it was also the first time I bought a new car. I had a wonderful experience and everyone was great.I have already recommended several friends and family to buy from there.

3
★★★★★

This was my first time buying a car from a car dealer and it was also the first time I bought a new car. I had a wonderful experience and everyone was great.I have already recommended several friends and family to buy from there.

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I purchased a sienna Van a year ago and bought the prepaid service agreement. I took the van in for the 20,000 mile service

3
★★★★★

I purchased a sienna Van a year ago and bought the prepaid service agreement. I took the van in for the 20,000 mile service

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Excellent customer service from the time I entered the door until the time I drove off the lot with my new vehicle. Roger (sales) and Lee (financial) are wonderful people and they go above and beyond to make your experience a good one. I

3
★★★★★

Excellent customer service from the time I entered the door until the time I drove off the lot with my new vehicle. Roger (sales) and Lee (financial) are wonderful people and they go above and beyond to make your experience a good one. I

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I had My New car's 10,000 miles. They were courtesy , fast , and professional.

3
★★★★★

I had My New car's 10,000 miles. They were courtesy , fast , and professional.

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Mark Dowdy was our salesman and he did an excellent job. Crystal Pass also assisted me via online chat Tuesday morning and was very helpful and nice.

3
★★★★★

Mark Dowdy was our salesman and he did an excellent job. Crystal Pass also assisted me via online chat Tuesday morning and was very helpful and nice.

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Everyone seems to go out of there way to make you feel at home and part of a family...

3
★★★★★

Everyone seems to go out of there way to make you feel at home and part of a family...

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The atmosphere there was very pleasant! I was working with a competitor in the area and they were so rude to me and my husband that we just walked out. We had a monthly payment goal that we wanted and they did everything to help us!

3
★★★★★

The atmosphere there was very pleasant! I was working with a competitor in the area and they were so rude to me and my husband that we just walked out. We had a monthly payment goal that we wanted and they did everything to help us!

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I feel like I may now have a family dealership.

3
★★★★★

I feel like I may now have a family dealership.

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My experience was great--Greg was very patient in\r
answering all my questions and showing me options.\r
Thanks, Greg

3
★★★★★

My experience was great--Greg was very patient in\r
answering all my questions and showing me options.\r
Thanks, Greg

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Pretty good experience, love my new truck.

3
★★★★★

Pretty good experience, love my new truck.

.

I like making an appointment and having my car worked on as soon as I arrive. I was in and out in less than an hour and everything was explained to me before I left. The best part of the whole experience was getting a chair massage. That

3
★★★★★

I like making an appointment and having my car worked on as soon as I arrive. I was in and out in less than an hour and everything was explained to me before I left. The best part of the whole experience was getting a chair massage. That

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Attended to immediately by Brian, (service manager I assume) Ten thousand mile oil change was done promptly.

3
★★★★★

Attended to immediately by Brian, (service manager I assume) Ten thousand mile oil change was done promptly.

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Everyone was very nice, took their time in talking with me, and treated me like I belonged there and not like my first experience there, like I was a pain in the you know where

3
★★★★★

Everyone was very nice, took their time in talking with me, and treated me like I belonged there and not like my first experience there, like I was a pain in the you know where

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Service Darartment was very professional

3
★★★★★

Service Darartment was very professional

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I came in for service on my Primus and left with all issues solved.

3
★★★★★

I came in for service on my Primus and left with all issues solved.

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Tyler was friendly, helpful and patient. He did what a good salesman or saleswoman does, and that is being a good representative of the company he works for.

3
★★★★★

Tyler was friendly, helpful and patient. He did what a good salesman or saleswoman does, and that is being a good representative of the company he works for.

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Chuck Taylor was very professional, this is the third vehicle we have purchased through him,\r
He always makes sure your needs are met, great\r
salesman!

3
★★★★★

Chuck Taylor was very professional, this is the third vehicle we have purchased through him,\r
He always makes sure your needs are met, great\r
salesman!

.

I love my Toyota of Cleveland dealership. Excellent service. They made me very comfortable when I purchased my car last year and every service visit. I highly recommended this dealership

3
★★★★★

I love my Toyota of Cleveland dealership. Excellent service. They made me very comfortable when I purchased my car last year and every service visit. I highly recommended this dealership

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This is my third purchase from Toyota of Cleveland. Each experience has been excellent. I will continue to purchase my vehicles from this dealership.

3
★★★★★

This is my third purchase from Toyota of Cleveland. Each experience has been excellent. I will continue to purchase my vehicles from this dealership.

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Great service Smooth process.

3
★★★★★

Great service Smooth process.

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I had the coolant changed in my 2007 Lexus ES350.

3
★★★★★

I had the coolant changed in my 2007 Lexus ES350.

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I knew I wanted to buy a Rav4. I live in Cleveland and wanted to shop locally. I was pleased with the salesman Roger Thompson and felt I got a good deal.

3
★★★★★

I knew I wanted to buy a Rav4. I live in Cleveland and wanted to shop locally. I was pleased with the salesman Roger Thompson and felt I got a good deal.

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Wonderful as always. Great speedy service.

3
★★★★★

Wonderful as always. Great speedy service.

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Service visit for repair of back hatch door. Prompt service, explanation of repair and charges, comfortable waiting area, courteous staff.

3
★★★★★

Service visit for repair of back hatch door. Prompt service, explanation of repair and charges, comfortable waiting area, courteous staff.

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We felt the salesman was very personable and aware of our needs and made recommendations tailored to meet our needs. He seemed honest and sincere, not pushy and sneaky . We had a price guaranteed by a dealer in another town and we didn't

3
★★★★★

We felt the salesman was very personable and aware of our needs and made recommendations tailored to meet our needs. He seemed honest and sincere, not pushy and sneaky . We had a price guaranteed by a dealer in another town and we didn't

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Two years ago I had bought my RAV4 from ToC and was in for my last Toyota Care service. Sean assisted me with it (looking back on my receipts also with my previous two) not only went above the call, as before, but is always very courteous

3
★★★★★

Two years ago I had bought my RAV4 from ToC and was in for my last Toyota Care service. Sean assisted me with it (looking back on my receipts also with my previous two) not only went above the call, as before, but is always very courteous

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I had a good experience until they parked my truck outside in the rain while it was raining and I had a baby and stroller with me. Pretty unbelievable!!!!

3
★★★★★

I had a good experience until they parked my truck outside in the rain while it was raining and I had a baby and stroller with me. Pretty unbelievable!!!!

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Everyone was very friendly and helpful. Brad was very knowledgeable and described the car's features in great detail

3
★★★★★

Everyone was very friendly and helpful. Brad was very knowledgeable and described the car's features in great detail

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Came for a recall on my Tacoma and bought a new rav4. Very happy with the overall experience.

3
★★★★★

Came for a recall on my Tacoma and bought a new rav4. Very happy with the overall experience.

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Greg was very personable without being pushy which is a plus in sales. A couple of things could have made the experience better, but overall we were very pleased.

3
★★★★★

Greg was very personable without being pushy which is a plus in sales. A couple of things could have made the experience better, but overall we were very pleased.

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Had coupon received in mail for money off and car wash. Gave it to service rep when car dropped off. Not honored.

3
★★★★★

Had coupon received in mail for money off and car wash. Gave it to service rep when car dropped off. Not honored.

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I was only looking and was treated well so I took a test drive and was pleased.

3
★★★★★

I was only looking and was treated well so I took a test drive and was pleased.

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They held vehicle on a Saturday until I got there on Monday. I bought sight unseen and all was as described. I worked with Kevin and he really seemed to go to bat for me when I couldn't get there before that Monday.

3
★★★★★

They held vehicle on a Saturday until I got there on Monday. I bought sight unseen and all was as described. I worked with Kevin and he really seemed to go to bat for me when I couldn't get there before that Monday.

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Service was excellent. Very fast. It would have been better if the car wash had been working but I understand that the cold temperatures are out of anyone's control.

3
★★★★★

Service was excellent. Very fast. It would have been better if the car wash had been working but I understand that the cold temperatures are out of anyone's control.

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Always courteous. Outstanding service

3
★★★★★

Always courteous. Outstanding service

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Excellent service.

3
★★★★★

Excellent service.

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Service was great.

3
★★★★★

Service was great.

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It was very convenient I made my appointment online and dropped the car off they called me when it was done very easy

3
★★★★★

It was very convenient I made my appointment online and dropped the car off they called me when it was done very easy

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Gr g was great. Greg is taking care of it.

3
★★★★★

Gr g was great. Greg is taking care of it.

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We had went through the buying experience for weeks with different Toyota dealerships. It was Cleveland Toyota who actually ordered me the vehicle I had been searching for. I am very pleased with my recent purchase of the 2015 Toyota

3
★★★★★

We had went through the buying experience for weeks with different Toyota dealerships. It was Cleveland Toyota who actually ordered me the vehicle I had been searching for. I am very pleased with my recent purchase of the 2015 Toyota

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Excellent. The purchase of our new car was very easy.

3
★★★★★

Excellent. The purchase of our new car was very easy.

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Dave is one of the easiest salesman I have ever bought from. Very relaxed interface with him during the deal. We have bought from him before and that is why we returned to him to buy another vehicle.

3
★★★★★

Dave is one of the easiest salesman I have ever bought from. Very relaxed interface with him during the deal. We have bought from him before and that is why we returned to him to buy another vehicle.

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Simple statement, very good experience.

3
★★★★★

Simple statement, very good experience.

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I have been trading cars for over 60 years and this has been the most pleasant dealing I have ever experienced. Roger is truly a professional.

3
★★★★★

I have been trading cars for over 60 years and this has been the most pleasant dealing I have ever experienced. Roger is truly a professional.

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very good. very nice waiting room.

3
★★★★★

very good. very nice waiting room.

.

I was quickly greeted at the parts desk and received the parts that I needed. However, the cashier was too busy on a personal call on her cell phone to bother taking my payment. When she finished her call, she still didn't help me she

3
★★★★★

I was quickly greeted at the parts desk and received the parts that I needed. However, the cashier was too busy on a personal call on her cell phone to bother taking my payment. When she finished her call, she still didn't help me she

.

My daughter, who was in need of a car, had searched online and was specifically drawn to the Nissan Versa. We had actually visited many car lots in our search for "just the right car". At Toyota of Cleveland, we noticed a 2011 silver Versa

3
★★★★★

My daughter, who was in need of a car, had searched online and was specifically drawn to the Nissan Versa. We had actually visited many car lots in our search for "just the right car". At Toyota of Cleveland, we noticed a 2011 silver Versa

.

John Davis was my sales person and he was terrific. Not pushy and very clear and friendly. A real honest man and enjoyable to work with. He also has a real good sense of humor and humanity.\r

3
★★★★★

John Davis was my sales person and he was terrific. Not pushy and very clear and friendly. A real honest man and enjoyable to work with. He also has a real good sense of humor and humanity.\r

 

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