Howard Johnson Inn - Durham, NC

★☆☆☆☆
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  • 1800 Hillandale Rd/I-85

    Durham, NC 27705

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How can a guest make a reservation when the hotel is not there anymore?\r\n\r\nCall (919) 477-7381 and tell me who answers the phone.\r\n

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★☆☆☆☆

How can a guest make a reservation when the hotel is not there anymore?\r\n\r\nCall (919) 477-7381 and tell me who answers the phone.\r\n

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The front desk staff here were terrible. I tried to cancel my reservation with the hotel several days in advance. Late cancellation has penalty of one nights stay billed on the reservation. Instead, the staff deliberately impeded my attempts to resolve the issue, and charged the full reservation (3 nights plus tax) in spite of the terms of contract being quite clear that only one night should be billed. \r\n\r\nIf you would like to get ripped off, this is a great place to stay. \r\nBetter luck elsewhere

0
★☆☆☆☆

The front desk staff here were terrible. I tried to cancel my reservation with the hotel several days in advance. Late cancellation has penalty of one nights stay billed on the reservation. Instead, the staff deliberately impeded my attempts to resolve the issue, and charged the full reservation (3 nights plus tax) in spite of the terms of contract being quite clear that only one night should be billed. \r\n\r\nIf you would like to get ripped off, this is a great place to stay. \r\nBetter luck elsewhere

Cons: Getting ripped off

 

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