Route 23 Honda

★☆☆☆☆
  • 590 State Hwy No 23

    Pequannock, NJ 07440

    Map & Directions
  • 973-839-1238

About Route 23 Honda

Categories

Automotive

Automotive
More choices in Pequannock:
Resultset_next

DCH Montclair Acura

100 Bloomfield Ave Verona, IL

Resultset_next

Nissan 46

440 Route 46 Totowa, NJ

1.0 1
Hi! Sign in to let us know how Route 23 Honda was?
Write a Review
.

Be careful dealing with Mike Murphy from Rt 23 honda in Wayne ,NJ. I picked up my car from service and Mike Murphy walked out to confront me about the complaints I had regarding the manner of which his dealership handled my situation owning this car for only 8 months. Not only was he condescending to me , but very unprofessional ,after I expressed my disappointment, I walked back to my car and noticed a crack on my hubcap where the car was repaired.. I looked on my service report no damage was found when they took my car in. So to confirm my disappoint I pointed out the obvious ,which was the sloppy service performed, he began to lash out at me in front of his staff. His whole staff. Ive never been so humiliated in my whole life. Then he refused to fix it and threw all kinds of obscenities at me like " your too cheap to buy the extended warranty" I told him I wasnt offered it. $615 later he tells me my wheel bearing issue is not covered under warranty. I only had the car for 8 months. I paid reluctantly, but Mike treated me less of a human being by telling Regis Larkin to get me the "F" out of here. Why? Because I thought it was not right to talk to a customer that way? He should be removed. He gives Honda a bad name. Be careful of Mike Murphy, Fearful of him, I just drove away, and hub cap still cracked by his technicians. I was humiliated by Mike Murphy..Poor leadership at this dealership. Mike Murphy and Rt 23 Honda has been reported to the Better Business Bureau and the Business Consumer Alliance agencies. Im seeking a refund and repair of the damage caused by the dealers technicians

1
★☆☆☆☆

Be careful dealing with Mike Murphy from Rt 23 honda in Wayne ,NJ. I picked up my car from service and Mike Murphy walked out to confront me about the complaints I had regarding the manner of which his dealership handled my situation owning this car for only 8 months. Not only was he condescending to me , but very unprofessional ,after I expressed my disappointment, I walked back to my car and noticed a crack on my hubcap where the car was repaired.. I looked on my service report no damage was found when they took my car in. So to confirm my disappoint I pointed out the obvious ,which was the sloppy service performed, he began to lash out at me in front of his staff. His whole staff. Ive never been so humiliated in my whole life. Then he refused to fix it and threw all kinds of obscenities at me like " your too cheap to buy the extended warranty" I told him I wasnt offered it. $615 later he tells me my wheel bearing issue is not covered under warranty. I only had the car for 8 months. I paid reluctantly, but Mike treated me less of a human being by telling Regis Larkin to get me the "F" out of here. Why? Because I thought it was not right to talk to a customer that way? He should be removed. He gives Honda a bad name. Be careful of Mike Murphy, Fearful of him, I just drove away, and hub cap still cracked by his technicians. I was humiliated by Mike Murphy..Poor leadership at this dealership. Mike Murphy and Rt 23 Honda has been reported to the Better Business Bureau and the Business Consumer Alliance agencies. Im seeking a refund and repair of the damage caused by the dealers technicians

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Route 23 Honda, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review