Walter's Automotive

★★★★★
  • 3213 Adams St

    Riverside, CA 92504

    Map & Directions
  • 888-347-1436

About Walter's Automotive

Hours
Monday: 09:00 AM - 09:00 PM
Tuesday: 09:00 AM - 09:00 PM
Wednesday: 09:00 AM - 09:00 PM
Thursday: Closed
Friday: 09:00 AM - 09:00 PM
Saturday: 09:00 AM - 08:00 PM
Sunday: 10:00 AM - 07:00 PM
5.0 20
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Jin Lee is a great sales, I bought my Mercedes from him, very nice person!!

5
★★★★★

Jin Lee is a great sales, I bought my Mercedes from him, very nice person!!

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JIn Lee was very friendly and helpful. I highly recommend him!

5
★★★★★

JIn Lee was very friendly and helpful. I highly recommend him!

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Our experience at Walter's Automotive (Mercedes-Benz) was great. Alan Villasenor was extremely attentive and knowledgeable about the vehicles we were interested in. He went out of his way to make our experience comfortable and we ended up with a great GLC 300. Also, the Sales Manager, Bryan Fitzpatrick was very personable and helped us throughout the process. We will definitely be visiting Walter's Automotive the next time we are looking to purchase a vehicle. Thank you to all.

5
★★★★★

Our experience at Walter's Automotive (Mercedes-Benz) was great. Alan Villasenor was extremely attentive and knowledgeable about the vehicles we were interested in. He went out of his way to make our experience comfortable and we ended up with a great GLC 300. Also, the Sales Manager, Bryan Fitzpatrick was very personable and helped us throughout the process. We will definitely be visiting Walter's Automotive the next time we are looking to purchase a vehicle. Thank you to all.

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Mike Marotta was very helpful. If heading to Walter's Automotive I highly recommend using him!

5
★★★★★

Mike Marotta was very helpful. If heading to Walter's Automotive I highly recommend using him!

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JR Rodriguez is the most amazing helpful attentive service guy in the world!! I wouldn't hesitate to recommend him as your service professional at Walters Mercedes Benz. I now have 3 vehicles the I have or will have serviced here and it is comforting to know I have a contact like JR!!

5
★★★★★

JR Rodriguez is the most amazing helpful attentive service guy in the world!! I wouldn't hesitate to recommend him as your service professional at Walters Mercedes Benz. I now have 3 vehicles the I have or will have serviced here and it is comforting to know I have a contact like JR!!

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My experience with Alan Villasenor at Walter's Mercedes was amazing. He displayed true professionalism and went above and beyond the extra mile to locate the car with all the features I wanted. I purchased a 2017 CLA250 and it was beautiful. The car sold itself, but the service was outstanding. When I returned the next day to sign the papers, my car was on the showroom floor with a bow and note that said "Congratulations Monique". It was the best experience I've encountered from any dealer by far. It made my Christmas gift extra special. Alan and the staff at Walter's Mercedes were amazing and I would recommend them to everyone. We will be back in a few months to purchase another vehicle for my husband.

5
★★★★★

My experience with Alan Villasenor at Walter's Mercedes was amazing. He displayed true professionalism and went above and beyond the extra mile to locate the car with all the features I wanted. I purchased a 2017 CLA250 and it was beautiful. The car sold itself, but the service was outstanding. When I returned the next day to sign the papers, my car was on the showroom floor with a bow and note that said "Congratulations Monique". It was the best experience I've encountered from any dealer by far. It made my Christmas gift extra special. Alan and the staff at Walter's Mercedes were amazing and I would recommend them to everyone. We will be back in a few months to purchase another vehicle for my husband.

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Jin Lee is the best sales rep. I had leased few Mercedes-Benzs from Walters and he made sure I keep coming back to this family owned dealership with personal touch.

5
★★★★★

Jin Lee is the best sales rep. I had leased few Mercedes-Benzs from Walters and he made sure I keep coming back to this family owned dealership with personal touch.

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Jin Lee helped me negotiate my MB C300 in exchange to my old lease of C250. I had an outstanding experience with him. Firstly, he was very courteous, kind and very professional. He helped me choose the model that is suitable to my needs financially and usage. After a bit of negotiations, we finally made a decision to lease a beautiful car C300 2017 which is within my budget range. He explained to me all the features of the car that are different from the previous lease which to me this is a great deal. He took his sweetest time to do all these. I would recommend him greatly if you intend to buy or lease a Mercedes Benz. I suggest to go and see Jin Lee first before going to another dealer. You will definitely get what you want!

5
★★★★★

Jin Lee helped me negotiate my MB C300 in exchange to my old lease of C250. I had an outstanding experience with him. Firstly, he was very courteous, kind and very professional. He helped me choose the model that is suitable to my needs financially and usage. After a bit of negotiations, we finally made a decision to lease a beautiful car C300 2017 which is within my budget range. He explained to me all the features of the car that are different from the previous lease which to me this is a great deal. He took his sweetest time to do all these. I would recommend him greatly if you intend to buy or lease a Mercedes Benz. I suggest to go and see Jin Lee first before going to another dealer. You will definitely get what you want!

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1 out of 1 people found this review helpful.

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We just leased a 2017 GLE350 through Jin Lee. It was a very quick process painless process. Jin was very responsive and knowledgeable. We will call Jin again for our next Mercedes.

5
★★★★★

We just leased a 2017 GLE350 through Jin Lee. It was a very quick process painless process. Jin was very responsive and knowledgeable. We will call Jin again for our next Mercedes.

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1 out of 1 people found this review helpful.

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Alan Villasenor at Walters Mercedes-Benz is the best!! I wouldnt have my beautiful GLE now if not for his hard work and patience. I know very little about cars, but Alan patiently explained everything to me. He definitely knows his stuff, and is extremely dedicated to making sure his customers understand what it is they are trying to buy. I went to multiple car dealership prior to coming at Walters MB, but none of them had the patience or desire to help me find the perfect car I was looking for. I am very thankful I went here and met Alan. He greeted me and my family with a big genuine smile, probably without realizing how much patience he would need to have from that moment on. LOL!! His sincerity to make his customers happy whether it is through getting their perfect car or getting their questions answered is one of the things I really admire about this guy. For Alan, it is never about just selling any car. Genuine people, especially in todays sales business, are rare. Walters MB is very fortunate to have this rare, precious gem in their company. I love Alan and I am very grateful it is him who helped me get my car. It honestly has been a wonderful experience since day 1. Anyone looking for a hardworking, patient, and genuine sales consultant, Alan Villasenor is your man! I am extremely satisfied with his customer service, and I highly recommend him to anyone who is interested in getting their perfect car! =)

5
★★★★★

Alan Villasenor at Walters Mercedes-Benz is the best!! I wouldnt have my beautiful GLE now if not for his hard work and patience. I know very little about cars, but Alan patiently explained everything to me. He definitely knows his stuff, and is extremely dedicated to making sure his customers understand what it is they are trying to buy. I went to multiple car dealership prior to coming at Walters MB, but none of them had the patience or desire to help me find the perfect car I was looking for. I am very thankful I went here and met Alan. He greeted me and my family with a big genuine smile, probably without realizing how much patience he would need to have from that moment on. LOL!! His sincerity to make his customers happy whether it is through getting their perfect car or getting their questions answered is one of the things I really admire about this guy. For Alan, it is never about just selling any car. Genuine people, especially in todays sales business, are rare. Walters MB is very fortunate to have this rare, precious gem in their company. I love Alan and I am very grateful it is him who helped me get my car. It honestly has been a wonderful experience since day 1. Anyone looking for a hardworking, patient, and genuine sales consultant, Alan Villasenor is your man! I am extremely satisfied with his customer service, and I highly recommend him to anyone who is interested in getting their perfect car! =)

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I have bought 11 Mercedes over the years and this is my 3rd from Walters and Jin Lee. If you are in the market for Mercedes, this is the right place.

5
★★★★★

I have bought 11 Mercedes over the years and this is my 3rd from Walters and Jin Lee. If you are in the market for Mercedes, this is the right place.

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It was a pleasure getting a car at Walter's! Jin Lee was the best. He listened to all my questions and answered my questions in a courteous manner. He set me up with a great deal! On top of that I was literally in and out of there so fast. I never had such efficient service at a dealership!

EVERYBODY if you need a car Jin Lee is the man!

5
★★★★★

It was a pleasure getting a car at Walter's! Jin Lee was the best. He listened to all my questions and answered my questions in a courteous manner. He set me up with a great deal! On top of that I was literally in and out of there so fast. I never had such efficient service at a dealership!

EVERYBODY if you need a car Jin Lee is the man!

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On June 15, 2016, I bought the NEW GLC300an early BDay gift to myself. I am not someone who writes reviews but when I do its because the experience was AWESOME! This car buying experience went extremely smooth from the beginning to end thanks to my salesman, Andreas Rosenthal. Andreas knowledge and expertise coupled with his professionalism, commitment and courteous demeanor made this a most enjoyable experience. He worked tirelessly to make sure the deal worked in my favor. It was an absolute pleasure to be a first-time Mercedes Benz customer. Anyone in the market for a Benz goto Walters Mercedes Benz. I strongly recommend you ask for Andreas Rosenthal, He was tremendous!

5
★★★★★

On June 15, 2016, I bought the NEW GLC300an early BDay gift to myself. I am not someone who writes reviews but when I do its because the experience was AWESOME! This car buying experience went extremely smooth from the beginning to end thanks to my salesman, Andreas Rosenthal. Andreas knowledge and expertise coupled with his professionalism, commitment and courteous demeanor made this a most enjoyable experience. He worked tirelessly to make sure the deal worked in my favor. It was an absolute pleasure to be a first-time Mercedes Benz customer. Anyone in the market for a Benz goto Walters Mercedes Benz. I strongly recommend you ask for Andreas Rosenthal, He was tremendous!

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I came into Walter's today to talk to Jackie Nasser about my next Mercedes Benz. She is the best when it comes to customer care and listening to your needs. I love this woman. No other person can make you feel so relaxed about purchasing a Mercedes Benz. Thank you Jackie!!!

5
★★★★★

I came into Walter's today to talk to Jackie Nasser about my next Mercedes Benz. She is the best when it comes to customer care and listening to your needs. I love this woman. No other person can make you feel so relaxed about purchasing a Mercedes Benz. Thank you Jackie!!!

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I came in to browse and not purchase. I had my mind set on a BMW X5 diesel with 3rd row seating in a light color. But since Mercedes was on the way I decided to stop. Before I was able to get completely out of my car Christian greeted my family and I with an enthusiastic hello and a smile. I told him what I was looking for and he directed me to a certified GL 450 that was in mint condition it wasn't diesel and I was hesitant. He took the time to calculate the gas versus the maintenance on the diesel and it wasn't much. Long story short I'm the proud owner of a beautiful car. Christian wasn't pushy and was confident in the vehicle he was presenting. I had a few hiccups with the vehicle and he has been very attentive even months after. Customer service is the key and he's got it.. And to top it off he always puts my coffee and Danish on his tab! (Inside joke). If you're looking to purchase a vehicle come a pay Christian Garcia a visit.

5
★★★★★

I came in to browse and not purchase. I had my mind set on a BMW X5 diesel with 3rd row seating in a light color. But since Mercedes was on the way I decided to stop. Before I was able to get completely out of my car Christian greeted my family and I with an enthusiastic hello and a smile. I told him what I was looking for and he directed me to a certified GL 450 that was in mint condition it wasn't diesel and I was hesitant. He took the time to calculate the gas versus the maintenance on the diesel and it wasn't much. Long story short I'm the proud owner of a beautiful car. Christian wasn't pushy and was confident in the vehicle he was presenting. I had a few hiccups with the vehicle and he has been very attentive even months after. Customer service is the key and he's got it.. And to top it off he always puts my coffee and Danish on his tab! (Inside joke). If you're looking to purchase a vehicle come a pay Christian Garcia a visit.

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I didn't even come in to buy a car and this wonderful salesperson started talking to me about my older car. I just fell in love s her. Well, long story short, I drove out in a new car a couple of hours later and didn't have to deal with repairs of my older car again. Jacqueline Nasser is a wonderful person and my new friend. Thanks Jackie, you've truly bEcole a blessed addition to my life.

5
★★★★★

I didn't even come in to buy a car and this wonderful salesperson started talking to me about my older car. I just fell in love s her. Well, long story short, I drove out in a new car a couple of hours later and didn't have to deal with repairs of my older car again. Jacqueline Nasser is a wonderful person and my new friend. Thanks Jackie, you've truly bEcole a blessed addition to my life.

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I would like to say that this was such a nice place to come and check out cars. The people were so friendly and easy to talk to. I had the pleasure to work with Jackie Nasser and she was very pleasant.

5
★★★★★

I would like to say that this was such a nice place to come and check out cars. The people were so friendly and easy to talk to. I had the pleasure to work with Jackie Nasser and she was very pleasant.

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I had a great Experience at Walter's Mercedes in Riverside today. I purchased a 2016 C-class from them and had the pleasure to work with Jacqueline Nasser. She was Excellent! She was patient and got us the deal we were looking for. She's pretty easy on the eyes as well, if you know what I mean! Lol, no seriously go and give them a try, and do your research first, and they will beat any deal from any other dealership around! JJJNIU

5
★★★★★

I had a great Experience at Walter's Mercedes in Riverside today. I purchased a 2016 C-class from them and had the pleasure to work with Jacqueline Nasser. She was Excellent! She was patient and got us the deal we were looking for. She's pretty easy on the eyes as well, if you know what I mean! Lol, no seriously go and give them a try, and do your research first, and they will beat any deal from any other dealership around! JJJNIU

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I brought my car in for a service regarding a re-call and also some other concerns I was having. From the moment I arrived at Walters the service advisors JR Rodriguez and David Greene were both extremely helpful. I received a phone call stating that my car was taking a little longer than expected and I was asked if I needed a loaner vehicle. I needed to keep the vehicle an extra day and when I called JR Rodriguez he was so nice and said It wouldn't be a problem. JR Rodriguez has been my service advisor in the past and he always makes sure everything is handled in a timely manner, he keeps me informed on the status of my vehicle and always assists me from beginning to end. David Greene also made sure to contact me in regards to my vehicle and was very courteous. I love the service I get at Walters, and I absolutely love the staff. They are always very professional and always go the extra mile to make sure I'm satisfied. Walters is the only dealer I choose for service!

5
★★★★★

I brought my car in for a service regarding a re-call and also some other concerns I was having. From the moment I arrived at Walters the service advisors JR Rodriguez and David Greene were both extremely helpful. I received a phone call stating that my car was taking a little longer than expected and I was asked if I needed a loaner vehicle. I needed to keep the vehicle an extra day and when I called JR Rodriguez he was so nice and said It wouldn't be a problem. JR Rodriguez has been my service advisor in the past and he always makes sure everything is handled in a timely manner, he keeps me informed on the status of my vehicle and always assists me from beginning to end. David Greene also made sure to contact me in regards to my vehicle and was very courteous. I love the service I get at Walters, and I absolutely love the staff. They are always very professional and always go the extra mile to make sure I'm satisfied. Walters is the only dealer I choose for service!

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I had the pleasure of working with jackie nasser at walter's mercedes benz form my new car purchase. She was outstanding to work with. This place has a friendly environment which is much better than the competition with both service and price.

5
★★★★★

I had the pleasure of working with jackie nasser at walter's mercedes benz form my new car purchase. She was outstanding to work with. This place has a friendly environment which is much better than the competition with both service and price.

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