Pawtuckaway Nursery Corp

★☆☆☆☆

About Pawtuckaway Nursery Corp

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I purchased hundred of dollars of plants, trees, shrubs from this company. They had always treated me with kindness and provided assistance as needed. UNTIL - you inquire about their guarantee. If you don't follow their instructions to the T, they turn nasty. I sent an email which they ignored. I went to their business and the clerk could only refer me to their instructions and then went to get the owner. The owner said straight out that "I don't have time for this, I am trying to run a business". I would have expected a bit nicer customer service. A simple explanation of why they weren't covered would have sufficed rather than indicate that my simple business transactions were not needed. I will no longer do business with them just for how I was treated.

1
★☆☆☆☆

I purchased hundred of dollars of plants, trees, shrubs from this company. They had always treated me with kindness and provided assistance as needed. UNTIL - you inquire about their guarantee. If you don't follow their instructions to the T, they turn nasty. I sent an email which they ignored. I went to their business and the clerk could only refer me to their instructions and then went to get the owner. The owner said straight out that "I don't have time for this, I am trying to run a business". I would have expected a bit nicer customer service. A simple explanation of why they weren't covered would have sufficed rather than indicate that my simple business transactions were not needed. I will no longer do business with them just for how I was treated.

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