Lyons Restaurant

★☆☆☆☆

About Lyons Restaurant

Hours
Monday: 07:00 AM - 10:00 PM
Tuesday: 07:00 AM - 10:00 PM
Wednesday: 07:00 AM - 10:00 PM
Thursday: Closed
Friday: 07:00 AM - 10:00 PM
Saturday: 07:00 AM - 10:00 PM
Sunday: 07:00 AM - 10:00 PM
1.0 1
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Wow... just, wow. Do not reward the psychotic owner with your business, he does not deserve the privilege of serving you!

So, the entry is hard to find. My friends let me out of the car so that I could go into the restaurant while they parked. The lot is shared by another restaurant, and it was pretty full, so they dropped me off while they found a spot. I walked around the building trying to find the elusive entry to the restaurant, which I eventually found but it was in an odd location. I placed a brief call to my friends to let them know that the door was in the back of the building.

As I entered the lobby of the restaurant, I was finishing up this quick call. I hung up after a few seconds and stood in the empty lobby. I waited for some kind of acknowledgement or staff person, but the lobby was empty. Just then, a party of two walked in behind me and a male employee emerged from the back, greeted and offered them a table.

I plainly explained to him that I was next in line; I stated this simply, as I thought maybe he didn't realize that I was next. His reaction was totally unbelievable... He became enraged and told me that since I was on the phone when I walked in, he would seat the other party first. Mind you, only the end of my call was made as I entered the lobby, it was a few seconds long and was only to instruct my friends on how to enter. The man was in the back when I walked in, so I'm not sure why he had such contempt for a person who was trying to direct additional customers into the restaurant. His anger at me for pointing out that I was next in line was very troubling. The way he spoke to me was unlike anything I've ever experienced, and it was totally unwarranted. I could maybe understand him being upset if I had been angry or demanding, but I was neither.

I explained that I was on the phone for a few seconds because the entrance was hard to find and I was telling my friends how to find the door. He continued to give me an attitude and postured himself to try to intimidate me as he grabbed menus to walk me to the table. I matter-of-factly asked him why he was being so rude to me. He proceeded to tell me that he was the owner and that he didn't have to serve me at all. I told him that was fine, but that he didn't have to treat people the way he was treating me. He flipped out and told me to leave. I told him I would be sharing my experience on review sites and so I am keeping my promise.

As I sit here thinking about what happened, I still cannot believe how this even escalated at all. I did nothing more than plainly tell him I was next in line, and I did so courteously... His reaction was over the top, and shows clearly that he is mentally unstable and not well-suited for dealing with the public.

Lyon's loss was BJ's gain. We ended up eating at BJs on Pacific, where we purchased over $100 in food and drink. I really don't think it's wise for a struggling restaurant to bully people who walk in their restaurant with money to spend... particularly when these potential customers are active on review sites.

1
★☆☆☆☆

Wow... just, wow. Do not reward the psychotic owner with your business, he does not deserve the privilege of serving you!

So, the entry is hard to find. My friends let me out of the car so that I could go into the restaurant while they parked. The lot is shared by another restaurant, and it was pretty full, so they dropped me off while they found a spot. I walked around the building trying to find the elusive entry to the restaurant, which I eventually found but it was in an odd location. I placed a brief call to my friends to let them know that the door was in the back of the building.

As I entered the lobby of the restaurant, I was finishing up this quick call. I hung up after a few seconds and stood in the empty lobby. I waited for some kind of acknowledgement or staff person, but the lobby was empty. Just then, a party of two walked in behind me and a male employee emerged from the back, greeted and offered them a table.

I plainly explained to him that I was next in line; I stated this simply, as I thought maybe he didn't realize that I was next. His reaction was totally unbelievable... He became enraged and told me that since I was on the phone when I walked in, he would seat the other party first. Mind you, only the end of my call was made as I entered the lobby, it was a few seconds long and was only to instruct my friends on how to enter. The man was in the back when I walked in, so I'm not sure why he had such contempt for a person who was trying to direct additional customers into the restaurant. His anger at me for pointing out that I was next in line was very troubling. The way he spoke to me was unlike anything I've ever experienced, and it was totally unwarranted. I could maybe understand him being upset if I had been angry or demanding, but I was neither.

I explained that I was on the phone for a few seconds because the entrance was hard to find and I was telling my friends how to find the door. He continued to give me an attitude and postured himself to try to intimidate me as he grabbed menus to walk me to the table. I matter-of-factly asked him why he was being so rude to me. He proceeded to tell me that he was the owner and that he didn't have to serve me at all. I told him that was fine, but that he didn't have to treat people the way he was treating me. He flipped out and told me to leave. I told him I would be sharing my experience on review sites and so I am keeping my promise.

As I sit here thinking about what happened, I still cannot believe how this even escalated at all. I did nothing more than plainly tell him I was next in line, and I did so courteously... His reaction was over the top, and shows clearly that he is mentally unstable and not well-suited for dealing with the public.

Lyon's loss was BJ's gain. We ended up eating at BJs on Pacific, where we purchased over $100 in food and drink. I really don't think it's wise for a struggling restaurant to bully people who walk in their restaurant with money to spend... particularly when these potential customers are active on review sites.

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