Best Buy

★☆☆☆☆
  • 6025 E Broadway Blvd

    Tucson, AZ 85711

    Map & Directions
  • 520-745-0209

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Hours
M-Sa 10am-9pm, Su 10am-8pm
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Specialty Shops and Services
Best Buy Categories
Magnolia Design Center Products
Magnolia Home Theater Products
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    I am currently writing this review in store.\n\njust a few minutes ago I went into the mobile phones area to ask a simple question about my invisible shield warranty.\n\nAnd i was greeted by the most snotty customer service rep i have ever encountered.\n\nThe bitch kept giving me a look like i was stupid. Kept interrupting me and would even chuckle and roll her eyes while I was CLEARLY explaining why had happened to my shield.\n\nTo make things worse she had no name tag so I cannot expose her.

    0
    ★☆☆☆☆

    I am currently writing this review in store.\n\njust a few minutes ago I went into the mobile phones area to ask a simple question about my invisible shield warranty.\n\nAnd i was greeted by the most snotty customer service rep i have ever encountered.\n\nThe bitch kept giving me a look like i was stupid. Kept interrupting me and would even chuckle and roll her eyes while I was CLEARLY explaining why had happened to my shield.\n\nTo make things worse she had no name tag so I cannot expose her.

    .

    I recently stopped by the Best Buy store on Broadway in Tucson to purchase a remote control for my TV. I went back to the TV section, couldn't find the remotes and noticed two Best Buy employees standing together talking. I approached them and noticed they were comparing cell phones, contact lists on their phones I think. I started to ask where the remotes were, and one employee held a finger up to me as if to say ""just a moment, wait till we're down socializing, them we'll help you if we feel like it"". I walked past them, asked a third employee where the remotes were and he grunted and pointed to the remote section. HORRIBLE CUSTOMER SERVICE!! I should have been assertive and confronted the ""finger"" dude immediately, but I was quite simply shocked at his rudeness. Next time, if there is a next time after this experience, I will confront any such bad customer service. In fact, I'm going to contact Best Buy right now and complain directly.

    0
    ★☆☆☆☆

    I recently stopped by the Best Buy store on Broadway in Tucson to purchase a remote control for my TV. I went back to the TV section, couldn't find the remotes and noticed two Best Buy employees standing together talking. I approached them and noticed they were comparing cell phones, contact lists on their phones I think. I started to ask where the remotes were, and one employee held a finger up to me as if to say ""just a moment, wait till we're down socializing, them we'll help you if we feel like it"". I walked past them, asked a third employee where the remotes were and he grunted and pointed to the remote section. HORRIBLE CUSTOMER SERVICE!! I should have been assertive and confronted the ""finger"" dude immediately, but I was quite simply shocked at his rudeness. Next time, if there is a next time after this experience, I will confront any such bad customer service. In fact, I'm going to contact Best Buy right now and complain directly.

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