Rooms To Go Kids Furniture Store - Pompano Beach

★☆☆☆☆
  • 2950 Center Port Circle

    Pompano Beach, FL 33064

    Map & Directions
  • 954-283-1199

Home & Garden

Home & Garden
More choices in Pompano Beach:
Resultset_next

Contrast Furniture

434 E Atlantic Blvd Pompano Beach, FL

Resultset_next

Badcock Home Furniture & More of South Florida

3051 N Powerline Rd Pompano Beach, FL

1.0 2
Hi! Sign in to let us know how Rooms To Go Kids Furniture Store - Pompano Beach was?
Write a Review
.

DO NOT BUY ANYTHING FROM THIS AWEFUL COMPANY!\r\n\r\nI have never been this disrespected and neglected as a customer. I went there lured by their 60"" $2000 living room sets. During checkout I was informed the couch isnt in stock and was advised to take the 50"" package because with a ""much easier upgrade at brandsmart when I picked it up"" TV upgrade would be the better option. I agree to what the sales person told me. My mistake.\r\n\r\nThe chair and lamps and tables were delivered within a week. \r\n\r\nThe chair broke the first time I tried to use the reclining mechanism. They say they will try to replace it... \r\n\r\nI had to wait for a month for the couch to be delivered. And then wait another week after this to get my TV. I went to Brandsmart and was told that to upgarde to the 60"" It would be about $900 more and to get the panasonic 50"" I was sold, I would have to pay $400 extra.\r\n\r\nI called RTG trying to get this resolved and was told they were not willing look into it until Monday (over a moth after the purchase), and ensured me I will not be able to cancel this disatrous transaction and that they would not make good on the advertising that made me purchase in the first place.\r\n\r\nSTAY AWAY!

0
★☆☆☆☆

DO NOT BUY ANYTHING FROM THIS AWEFUL COMPANY!\r\n\r\nI have never been this disrespected and neglected as a customer. I went there lured by their 60"" $2000 living room sets. During checkout I was informed the couch isnt in stock and was advised to take the 50"" package because with a ""much easier upgrade at brandsmart when I picked it up"" TV upgrade would be the better option. I agree to what the sales person told me. My mistake.\r\n\r\nThe chair and lamps and tables were delivered within a week. \r\n\r\nThe chair broke the first time I tried to use the reclining mechanism. They say they will try to replace it... \r\n\r\nI had to wait for a month for the couch to be delivered. And then wait another week after this to get my TV. I went to Brandsmart and was told that to upgarde to the 60"" It would be about $900 more and to get the panasonic 50"" I was sold, I would have to pay $400 extra.\r\n\r\nI called RTG trying to get this resolved and was told they were not willing look into it until Monday (over a moth after the purchase), and ensured me I will not be able to cancel this disatrous transaction and that they would not make good on the advertising that made me purchase in the first place.\r\n\r\nSTAY AWAY!

.

I purchased the Mirage 3-piece sectional for about $1700 from Rooms to Go in March 2009 with the ""stain protection"" warranty for all the pieces (extra cost $150.00). The salesperson, told me that the sofa was well made, ""not particle board"" and that I should buy the stain protection so that the couch would be protected and if I got any stains on it, all I had to do was call and they would come clean it. \r\nIn late September, my husband and I were sitting in our sofa and he leaned over to me and we heard a ""crack""! The front of the couch had broken to the floor. I called RTG ""customer service"" and they told me they would send out a technician. The technician came and left about 25 staples on the floor and ""fixed"" the couch. A day later, it broke again. I called them again and also asked them to come and clean some food stains that were on the couch. A week later, on a Saturday, the technician arrived about 45 minutes after the ""window"" and said that they didn't cover that kind of food stain and that its more like a ""whole coke"" being spilled on the couch. He also said the couch was made of particle board and that the particle board was cracked. He would try repairing it, but there were not guarantees. \r\n\r\nWell, of course it broke a day later. I called Rooms to Go customer service on Monday morning and they said they didn't have the report from the technician yet and when I complained of the ""stain protection"" warranty, they said I need to take it up with the store. I called the store manager and I keep being told ""he was busy and that he would call me back."" I called RTG customer service on Wednesday and they told me that they still don't have the report back and that I may have to wait two to three weeks for a response. \r\n\r\nAs I was telling my friend about it, she stood there amazed. She had just bought the same couch and was having problems with it as well!!\r\n\r\nI have already contacted the Florida State Attorney's office.

0
★☆☆☆☆

I purchased the Mirage 3-piece sectional for about $1700 from Rooms to Go in March 2009 with the ""stain protection"" warranty for all the pieces (extra cost $150.00). The salesperson, told me that the sofa was well made, ""not particle board"" and that I should buy the stain protection so that the couch would be protected and if I got any stains on it, all I had to do was call and they would come clean it. \r\nIn late September, my husband and I were sitting in our sofa and he leaned over to me and we heard a ""crack""! The front of the couch had broken to the floor. I called RTG ""customer service"" and they told me they would send out a technician. The technician came and left about 25 staples on the floor and ""fixed"" the couch. A day later, it broke again. I called them again and also asked them to come and clean some food stains that were on the couch. A week later, on a Saturday, the technician arrived about 45 minutes after the ""window"" and said that they didn't cover that kind of food stain and that its more like a ""whole coke"" being spilled on the couch. He also said the couch was made of particle board and that the particle board was cracked. He would try repairing it, but there were not guarantees. \r\n\r\nWell, of course it broke a day later. I called Rooms to Go customer service on Monday morning and they said they didn't have the report from the technician yet and when I complained of the ""stain protection"" warranty, they said I need to take it up with the store. I called the store manager and I keep being told ""he was busy and that he would call me back."" I called RTG customer service on Wednesday and they told me that they still don't have the report back and that I may have to wait two to three weeks for a response. \r\n\r\nAs I was telling my friend about it, she stood there amazed. She had just bought the same couch and was having problems with it as well!!\r\n\r\nI have already contacted the Florida State Attorney's office.

Pros: They sell furniture

Cons: The have deceitful sales practices & LOUSY customer service!

 

Wait, you're the expert.

If you've been to or used Rooms To Go Kids Furniture Store - Pompano Beach, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review