Rite Aid

★☆☆☆☆
  • 1329 Hyde Park Avenue

    Hyde Park, MA 02136

    Map & Directions
  • 617-364-2000

About Rite Aid

Categories
  • Pharmacies
  • General Merchandise Stores
  • Health Care Equipment
  • Diabetic Supplies
  • Convenience Stores
  • Food
  • Beauty Supplies Stores
  • Beauty Supply Sales
  • Greeting Cards
Details
  • First Aid Supplies
Hours
M-F 7am-10pm, Sa 8am-9pm, Su 9am-7pm
Associations
  • KidCents
  • Folds of Honor
  • Children’s Miracle Network
Emails
  • customer.service@riteaid.com
Year Established
  • 1962
Products
  • Prescription Medicine
  • Over The Counter Medicine
  • Flu Shots
  • Immunizations
  • Cosmetics & Beauty
  • Skincare
  • Vitamins
  • Snacks and Candy
  • Health & Wellness Goods
  • Home Medical Equipment
  • Diabetic Supplies
Specialties
  • Prescriptions
  • Medicine
  • Beauty
  • Skincare
  • Vitamins
  • Household Products
  • Personal Care
  • Birth Control
  • Vision Care
  • Greetings Cards
  • Food, Snacks, and Drinks
  • Baby Products
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Discover
  • MasterCard
  • Samsung Pay
  • Visa
Brands
  • L'Oreal
  • Revlon
  • Gillette
  • Maybelline
  • Nature Made
  • Neutrogena
  • Vicks
  • Tide
  • Colgate
  • Crest
  • Advil
  • Hershey
  • Claritin
  • Pampers
  • Kellogg's
  • Plan B
Services
  • Pharmacist Consultations
  • Immunizations
  • One Trip Refills
  • Foreign Language Translation Services
  • Smoking Cessation
  • Rx Savings Programs
  • Medicare Prescription
  • Diabetes Management
  • Higi Health Management Station
  • Free Blood Pressure Screenings
Languages
  • English

Shopping

Shopping
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My hospital called in a prescription on 3/27/2012. I called to confirm the prescription was ready for pick and was told yes. Upon arrival to collect the medicine for my 1 year old son. The employee told me to ""come back tomorrow"" when I explained that I was told he needed to start the medicine tonight I was told ""we don't carry the medicine they will see what they can do"" I was then made to wait 2 HOURS. After waiting the two hours and making it clear that they told my sons dr and myself that the perscription was available and ready and I would NOT leave with out it, the prescription was finally filled with what I was told was a ""substitute"". As paying for the medicine I read the label and then confirmed it was the exact medicine on my copy of the prescription. The pharmacy cashier told e they needed to determine if there was ""greater need"" for the medicine then my prescription since that was their last bottle!!!! \n\nWhat could be a greater need then a BABY??????\n\nAfter giving my son the medicine for 7 days out of his 10 day course the medicine ran out. When calling my doctor for a refill for the remaining days they went over the course and amount with me and the pharmacy printed THE WRONG AMOUNT ON THE BOTTLE. So my son essentially was being overdosed on medicine for 7 days!!!! \n\nThis is inexcusable and could have resulted in DEATH of my child.

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★☆☆☆☆

My hospital called in a prescription on 3/27/2012. I called to confirm the prescription was ready for pick and was told yes. Upon arrival to collect the medicine for my 1 year old son. The employee told me to ""come back tomorrow"" when I explained that I was told he needed to start the medicine tonight I was told ""we don't carry the medicine they will see what they can do"" I was then made to wait 2 HOURS. After waiting the two hours and making it clear that they told my sons dr and myself that the perscription was available and ready and I would NOT leave with out it, the prescription was finally filled with what I was told was a ""substitute"". As paying for the medicine I read the label and then confirmed it was the exact medicine on my copy of the prescription. The pharmacy cashier told e they needed to determine if there was ""greater need"" for the medicine then my prescription since that was their last bottle!!!! \n\nWhat could be a greater need then a BABY??????\n\nAfter giving my son the medicine for 7 days out of his 10 day course the medicine ran out. When calling my doctor for a refill for the remaining days they went over the course and amount with me and the pharmacy printed THE WRONG AMOUNT ON THE BOTTLE. So my son essentially was being overdosed on medicine for 7 days!!!! \n\nThis is inexcusable and could have resulted in DEATH of my child.

Message from Rite Aid

Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our wellness+ rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid to to see how With Us, It’s Personal.

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