Gettel Toyota of Lakewood

★☆☆☆☆
  • 5959 E State Rd 64

    Bradenton, FL 34208

    Map & Directions
  • 941-567-1080

About Gettel Toyota of Lakewood

Categories
  • Auto Dealers
  • Used Cars
  • Automotive Repair
  • Auto Parts & Accessories
Hours
M-F 8:30am-8pm, Sa 8:30am-7pm, Su 12pm-5pm

Automotive

Automotive
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Gettel Toyota of Bradenton

6423 14th St W. Bradenton, FL

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It could happen to you
I should have walked away when Jerry pretty much insulted me by telling me that I couldnt afford the Camry. I just didnt want to pay for their add-ons. Jerry also lied about the packages, and by telling me that invoice price is what dealer pays Hes definitely a liar as he claimed himself. Typical old school salesman who cant stand someone way smarter than him.
So I wanted the Camry. Contacted corporate Gettel and they told me that I could get it without the useless extras that they wanted to shove on me. Do not get Toyota Guard Platinum!
Things get worse. I ordered the Camry. Paid a $500 deposit and the car never came. They never ordered the car 8 weeks waiting for nothing Waste of my time, which is worth $$$,$$$
The one who was supposed to handle this was the general manager, Jeramie Snelling. This guy He handed it to Chris Brunson, who took my deposit, told me that he had located the vehicle and never heard back from him, as he told me he would call me three days later. Phone calls, emails, no answer. Renita Garcia, emails, no reply
There was this guy, Nick Waddell, who even told me that my car was coming in a week. Lie
Why would they take my money if they never planned to order my car? Why would they lie for so long? Beyond bizarre right?
Jeramie Snelling actually answered a couple of emails, but once the time of delivery came, he never answered again to emails or voicemails. Jeramie Snelling is known to be rude to customers. I would agree These people update their voicemail message daily, so they heard me, but ignored me completely. I even went to the dealership after being ignored and this guy didnt even have the decency to speak to me. What a general manager; this guy cant even handle a customer face to face. He should be cleaning toilets instead.
This is the worst customer service I ever received in my entire life. Total nonsense. They never told me what happened. Nothing. They are so arrogant. I just wanted a car, these people took my money, never ordered it, and played me for absolutely no reason. Does this makes any sense to you, the reader?...
Just got a fully loaded 2018 CRV at Hendrick and very happy with it. More expensive than the Camry I was planning to buy
I have no complaints about corporate Gettel, or the Gettel family in general.
I will never step in gettel lakewood again unless they get rid of Jeramie Snelling.

1
★☆☆☆☆

It could happen to you
I should have walked away when Jerry pretty much insulted me by telling me that I couldnt afford the Camry. I just didnt want to pay for their add-ons. Jerry also lied about the packages, and by telling me that invoice price is what dealer pays Hes definitely a liar as he claimed himself. Typical old school salesman who cant stand someone way smarter than him.
So I wanted the Camry. Contacted corporate Gettel and they told me that I could get it without the useless extras that they wanted to shove on me. Do not get Toyota Guard Platinum!
Things get worse. I ordered the Camry. Paid a $500 deposit and the car never came. They never ordered the car 8 weeks waiting for nothing Waste of my time, which is worth $$$,$$$
The one who was supposed to handle this was the general manager, Jeramie Snelling. This guy He handed it to Chris Brunson, who took my deposit, told me that he had located the vehicle and never heard back from him, as he told me he would call me three days later. Phone calls, emails, no answer. Renita Garcia, emails, no reply
There was this guy, Nick Waddell, who even told me that my car was coming in a week. Lie
Why would they take my money if they never planned to order my car? Why would they lie for so long? Beyond bizarre right?
Jeramie Snelling actually answered a couple of emails, but once the time of delivery came, he never answered again to emails or voicemails. Jeramie Snelling is known to be rude to customers. I would agree These people update their voicemail message daily, so they heard me, but ignored me completely. I even went to the dealership after being ignored and this guy didnt even have the decency to speak to me. What a general manager; this guy cant even handle a customer face to face. He should be cleaning toilets instead.
This is the worst customer service I ever received in my entire life. Total nonsense. They never told me what happened. Nothing. They are so arrogant. I just wanted a car, these people took my money, never ordered it, and played me for absolutely no reason. Does this makes any sense to you, the reader?...
Just got a fully loaded 2018 CRV at Hendrick and very happy with it. More expensive than the Camry I was planning to buy
I have no complaints about corporate Gettel, or the Gettel family in general.
I will never step in gettel lakewood again unless they get rid of Jeramie Snelling.

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Message from Gettel Toyota of Lakewood

Gettel Toyota of Lakewood in Bradenton, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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