Beverly Oaks Animal Hospital

★★☆☆☆
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34.1499 -118.443
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818-233-8203

14302 Ventura Blvd

Sherman Oaks, CA

91423

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2.2778 72
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YE WORLD CLASS Dr Leach is amazing her advice her care for animas an her extra help she gave me recently is and will be remembered. i say at least 5 star or more for the, from the doctors i do know to the front desk, and the store, the moving foward they have done over time. the great website, and the emergency center even more they have great grooming and a cat adoption called ct connection wow They have so much and all reach out and care there for your animals Prices are fiar, so Thanks again to all for helping Hank and especially Dr Leach, See yo in future gagold client since 2005

5
★★★★★

YE WORLD CLASS Dr Leach is amazing her advice her care for animas an her extra help she gave me recently is and will be remembered. i say at least 5 star or more for the, from the doctors i do know to the front desk, and the store, the moving foward they have done over time. the great website, and the emergency center even more they have great grooming and a cat adoption called ct connection wow They have so much and all reach out and care there for your animals Prices are fiar, so Thanks again to all for helping Hank and especially Dr Leach, See yo in future gagold client since 2005

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We have three Golden Retrievers. Dr. Leach and the Beverly Oaks Veterinary team saved the life of our youngest dog when she was a puppy, and gently cared for our 15 year old when she suffered an acute attack of vertigo in the middle of the night. We had to carry her in to the clinic, and she happily walked out a day or two later.

The front desk knows us by name, and never fails to offer world class service. They are conveniently close by, but we'd travel miles to get the level of care offered here.

5
★★★★★

We have three Golden Retrievers. Dr. Leach and the Beverly Oaks Veterinary team saved the life of our youngest dog when she was a puppy, and gently cared for our 15 year old when she suffered an acute attack of vertigo in the middle of the night. We had to carry her in to the clinic, and she happily walked out a day or two later.

The front desk knows us by name, and never fails to offer world class service. They are conveniently close by, but we'd travel miles to get the level of care offered here.

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IN MY OPINION, THEY KILLED MY DOG. BEWARE; READ BEWARE.... We should have listened when we were advised against taking our pets to Beverly Oaks by animal rescuers.But it was after midnight, they were close and open. Our tiny dog had been attacked by an owl or other wild animal. Upon arrival, getting a credit card was the priority as we waited 20 minutes before they disappeared in the back with her. We waited over an hour in the lobby then said she had a punctured lung, needed surgery and $4k later, she'd be fine. I pleaded to see her but they refused to let us in the back and told us to wait in a room and they'd bring her to see us. I questioned the idea of jostling her around- they promised it was fine. I called a dear friend, a night owl - her dog once had a punctured lung. She assured me this was fixable and not to worry. But she paid $1400.
We waited over an hour. Finally I stepped out & was snapped at to be patient. We waited almost 2 more so I went out and could find no one. I knocked on the forbidden back door. With an attitude, a vet went to 'check'. Minutes later, she came out and said, YOUR DOG IS DEAD.
SHE DIED AS SHE LAID WAITING FOR MEDICAL CARE.We never even got to say good bye- because of their STUPID POLICY.
I did research afterwards and found a punctured lung can be surgically repaired.....WITH ALMOST A 100% RATE OF SUCESS.
They charged nearly $900 for THIS emergency "care," cremation,etc. When I questioned IT, they BULLIED- I was too upset to argue. They never called when her ashes arrived. ANYPLACE THAT WON'T LET YOU GO IN 'THE BACK' BEWARE. THEY HAVE SOMETHING TO HIDE. LIKE IGNORING YOUR DYING ANIMAL AS IT LAYS THERE CRYING FOR HELP... 3 HOURS AND THEY DID NOTHING TO SAVE HER LIFE BUT WERE HAPPY TO TAKE MONEY DURING THOSE 3 HOURS....

1
★☆☆☆☆

IN MY OPINION, THEY KILLED MY DOG. BEWARE; READ BEWARE.... We should have listened when we were advised against taking our pets to Beverly Oaks by animal rescuers.But it was after midnight, they were close and open. Our tiny dog had been attacked by an owl or other wild animal. Upon arrival, getting a credit card was the priority as we waited 20 minutes before they disappeared in the back with her. We waited over an hour in the lobby then said she had a punctured lung, needed surgery and $4k later, she'd be fine. I pleaded to see her but they refused to let us in the back and told us to wait in a room and they'd bring her to see us. I questioned the idea of jostling her around- they promised it was fine. I called a dear friend, a night owl - her dog once had a punctured lung. She assured me this was fixable and not to worry. But she paid $1400.
We waited over an hour. Finally I stepped out & was snapped at to be patient. We waited almost 2 more so I went out and could find no one. I knocked on the forbidden back door. With an attitude, a vet went to 'check'. Minutes later, she came out and said, YOUR DOG IS DEAD.
SHE DIED AS SHE LAID WAITING FOR MEDICAL CARE.We never even got to say good bye- because of their STUPID POLICY.
I did research afterwards and found a punctured lung can be surgically repaired.....WITH ALMOST A 100% RATE OF SUCESS.
They charged nearly $900 for THIS emergency "care," cremation,etc. When I questioned IT, they BULLIED- I was too upset to argue. They never called when her ashes arrived. ANYPLACE THAT WON'T LET YOU GO IN 'THE BACK' BEWARE. THEY HAVE SOMETHING TO HIDE. LIKE IGNORING YOUR DYING ANIMAL AS IT LAYS THERE CRYING FOR HELP... 3 HOURS AND THEY DID NOTHING TO SAVE HER LIFE BUT WERE HAPPY TO TAKE MONEY DURING THOSE 3 HOURS....

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Today November 23, 2011, the day before Thanksgiving, I realized that I was very low on my cat's thyroid medication. My veterinarian is closed for a few days, so I sent my husband to our alternate vet, Beverly Oaks Animal Hospital with our cat's medication bottle. They REFUSED to give him a few pills to tie us over until next week when my vet comes back. My husband called me from his car and to tell what had just happened.
I could not believe it and thought that maybe my husband did not tell them that my cat is a patient there also and was just there one month ago when my cat got sick where she got a blood test which cost a fortune... and I told him to go back in and let me talk to someone there... So he did and I spoke with the office manager who confirmed what my husband told me. They would not do it!

She told me that because the cat did not get his thyroid blood test with them, they would not give us the pills! I told her that my cat has been on this medication for some time for a chronic condition. She responded by saying that hey were not a pharmacy! . I then asked her if they sold these pills to their patients, and she said yes we do . I cannot not believe that the veterinarians in that office would let my cat get sick rather than give us a few pills..They told my husband that it would be a liability risk!

I am not making a judgment here, I am just telling you all of you out there exactly what just happened to us in this vet's office and that from now on, we will take my business else were. An animal hospital who is more worried about business than the animals is not a place I want to take my animals to!

1
★☆☆☆☆

Today November 23, 2011, the day before Thanksgiving, I realized that I was very low on my cat's thyroid medication. My veterinarian is closed for a few days, so I sent my husband to our alternate vet, Beverly Oaks Animal Hospital with our cat's medication bottle. They REFUSED to give him a few pills to tie us over until next week when my vet comes back. My husband called me from his car and to tell what had just happened.
I could not believe it and thought that maybe my husband did not tell them that my cat is a patient there also and was just there one month ago when my cat got sick where she got a blood test which cost a fortune... and I told him to go back in and let me talk to someone there... So he did and I spoke with the office manager who confirmed what my husband told me. They would not do it!

She told me that because the cat did not get his thyroid blood test with them, they would not give us the pills! I told her that my cat has been on this medication for some time for a chronic condition. She responded by saying that hey were not a pharmacy! . I then asked her if they sold these pills to their patients, and she said yes we do . I cannot not believe that the veterinarians in that office would let my cat get sick rather than give us a few pills..They told my husband that it would be a liability risk!

I am not making a judgment here, I am just telling you all of you out there exactly what just happened to us in this vet's office and that from now on, we will take my business else were. An animal hospital who is more worried about business than the animals is not a place I want to take my animals to!

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1 out of 1 people found this review helpful.

.

For the sack of your pets life, DON' GO HERE! For the sake of avoiding the deep hardship you will experience, DON'T GO HERE!

There's no doubt that the people writing good reviews of this hell hole, must work there, are friend or family of those working there or got paid.

DON'T GO HERE! If you do, you'll regret it.

1
★☆☆☆☆

For the sack of your pets life, DON' GO HERE! For the sake of avoiding the deep hardship you will experience, DON'T GO HERE!

There's no doubt that the people writing good reviews of this hell hole, must work there, are friend or family of those working there or got paid.

DON'T GO HERE! If you do, you'll regret it.

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1 out of 1 people found this review helpful.

.

Worst facility in the valley. Stay away. Avoid this place. If you don't believe me just check with the Calif State Board. Use Animal Emergency and Care Center in Woodland Hills.

1
★☆☆☆☆

Worst facility in the valley. Stay away. Avoid this place. If you don't believe me just check with the Calif State Board. Use Animal Emergency and Care Center in Woodland Hills.

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If I could leave less than one star, I would. I blame them for the death of my cat.

I've had other cats with thyroid problems. With those cats, I would give them regular medications. For some reason, I allowed myself to be convinced by a vet to have my cat get a radiation treatment for his thyroid. I was told that he would have to be there for 3 days, after which he would never need to get daily medication.

Well, they refused to let me see him during that time, claiming that the radiation would be harmful to me. They claimed that he had some mild diarrhea but was doing fine. After the three days were up, they refused to allow me to have him back or to even see him.

It was 10 days before I was able to get my cat back- I was, of course, getting charged per day for him. The staff acted as though this was perfectly normal and that my concerns were unfounded. He died right after I took him home.

PLEASE, DO NOT GO THERE!!!!

1
★☆☆☆☆

If I could leave less than one star, I would. I blame them for the death of my cat.

I've had other cats with thyroid problems. With those cats, I would give them regular medications. For some reason, I allowed myself to be convinced by a vet to have my cat get a radiation treatment for his thyroid. I was told that he would have to be there for 3 days, after which he would never need to get daily medication.

Well, they refused to let me see him during that time, claiming that the radiation would be harmful to me. They claimed that he had some mild diarrhea but was doing fine. After the three days were up, they refused to allow me to have him back or to even see him.

It was 10 days before I was able to get my cat back- I was, of course, getting charged per day for him. The staff acted as though this was perfectly normal and that my concerns were unfounded. He died right after I took him home.

PLEASE, DO NOT GO THERE!!!!

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2 out of 2 people found this review helpful.

.

Bad!! Worst vet in the valley. They killed my dog, never admitted to fault and then acted like her death was no big deal. I am in the process of suing and reporting their actions to the state board.

1
★☆☆☆☆

Bad!! Worst vet in the valley. They killed my dog, never admitted to fault and then acted like her death was no big deal. I am in the process of suing and reporting their actions to the state board.

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1 out of 1 people found this review helpful.

.

You guys are crazy! Beverly Oaks is amazing, I took my cockapoo there after she gave birth to "9" puppies and they treated her like a princess. They gave her food and all of her shots and even checked the puppies for free. Dr.Leach came in and made sure my dog was okay and good to go. And the price was low. Beverly Oaks is a great animal hospital.

5
★★★★★

You guys are crazy! Beverly Oaks is amazing, I took my cockapoo there after she gave birth to "9" puppies and they treated her like a princess. They gave her food and all of her shots and even checked the puppies for free. Dr.Leach came in and made sure my dog was okay and good to go. And the price was low. Beverly Oaks is a great animal hospital.

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0 out of 1 people found this review helpful.

.

I am sad to read all this negative stuff here but I do believe the stuff about the money sadly . They have alot of overhead & certainly have to charge more for their location & all the top of the line equipment etc..so I understand the fees higher.
But to be rude & make the money so much more important than people's feelings is truly sad & will cost this facility patients.
I do understand on the other side of the coin, that many people pay doctors last when in fact they should pay them first! & I imagine this place has been ripped off too many times to count however there is such a thing as diplomacy & I hope & pray the get educated on their bedside manner.
I would definitely use this hospital over Studio City after a very bad experience there in March. NO doubt I would come here or go elsewhere just not Studio City
Dr Laurel Leach is the main draw here. She is truly dedicated, professional, & very very experienced. I understand that getting to her & getting past the rudeness is the problem
I dont know why but they always had alot of rude people at that desk..why? not sure but that can be changed if they work on it
NOW FOR THE BEST REVIEW FOR 2010 for this place:
I had a 13 yr old Mini Schnauzer that would periodically get pancreatitis. She had a bad attack in March & I went to Studio City emergency ..awful ..will never go back, but she made it through with the help of another vet i use that is closer.
But : 6 weeks later she had another attack that just escalated so fast & she was in so much pain..that I made a decision to put her down. So I called Beverly Oaks & explained that I am disabled/ low income: I want to come in & put my dog down, I dont want an exam I am certain she must go & that I put my last dog down there 11 yrs ago ..so please. give me a price now..they did . it was very reasonable
SO NOW: we go in, myself & my 3 dogs cause if you euthanize a pet & the other pets witness & smell the death they will never have to wonder what happened. they know & they grieve & then accept you can say the name etc they are fine..if they know.
They were outstanding: I signed in, I went in the back to a special room they now have just for that with a fireplace, a sitting room , small & intimate..I sat the 2 little sisters mini schnauzers next to us in the chair, I held my sweet dog in my arms & an asian Dr came in with a piece of paper decorated w/ just the dogs name & reason why : pancreatitis. no chart, nothing to scare her. no exam room , nothing..thank god..the Dr asked if it was ok to take her in the back to put an IV in & give her a sedative I said: no problem & they got her right back to me. I held her close to my chest & then he came back in with a paw print he had just made for me to keep, he had to 2 final shots & explained
& it was very peaceful, the best experience ever..the other 2 were so focused on those needles I had to ask them to please look at their sister ..once they see & smell they always turn their head away fast like: OK I KNOW>
then we left. Whoever that girl was at the front desk: she had a piercing below her mouth? she was just wonderful!!!!! best person ever at the front desk!!!! The Asian Dr was great as well. Maybe God just blessed us that night but I have to say: this was the best place to put my precious baby down that night & also 11 yrs before I put my other one down w/ Dr Leach & that was very good as well but I love the new setup
A tip when you go to any vet esp emergency: they are obligated to present to you a treatment plan that is the ultimate treatment, you have every right to ask questions & decline anything you feel you cannot afford or is unnecessary
& thats what I have to do cause of my circumstances however, since I have a gross medical backround I am able to sift through & only do the bare minimum & I accept the outcome but I sacrifice all I have for my girls.
Be clear in the front about your financial situation & always ask the Dr on duty: what if I cannot afford this whole thing, what do you think is the critical part that needs to be done please help me figure this out cause I cannot afford all this
& then you will be able to see if they are truly heartfelt dr's or not ..I assure you Dr Leach hears that & will be honest & help you figure out what you can do that is most critical & she will explain the options & the risks.
If any Dr doesnt comply or explain or give you options..get out & go elsewhere unless it is a true emergency..communication is the key & I do pray they get better help at the desk...like that wonderful girl that worked the night shift when i put my dog down
Best of Luck to You all

4
★★★★☆

I am sad to read all this negative stuff here but I do believe the stuff about the money sadly . They have alot of overhead & certainly have to charge more for their location & all the top of the line equipment etc..so I understand the fees higher.
But to be rude & make the money so much more important than people's feelings is truly sad & will cost this facility patients.
I do understand on the other side of the coin, that many people pay doctors last when in fact they should pay them first! & I imagine this place has been ripped off too many times to count however there is such a thing as diplomacy & I hope & pray the get educated on their bedside manner.
I would definitely use this hospital over Studio City after a very bad experience there in March. NO doubt I would come here or go elsewhere just not Studio City
Dr Laurel Leach is the main draw here. She is truly dedicated, professional, & very very experienced. I understand that getting to her & getting past the rudeness is the problem
I dont know why but they always had alot of rude people at that desk..why? not sure but that can be changed if they work on it
NOW FOR THE BEST REVIEW FOR 2010 for this place:
I had a 13 yr old Mini Schnauzer that would periodically get pancreatitis. She had a bad attack in March & I went to Studio City emergency ..awful ..will never go back, but she made it through with the help of another vet i use that is closer.
But : 6 weeks later she had another attack that just escalated so fast & she was in so much pain..that I made a decision to put her down. So I called Beverly Oaks & explained that I am disabled/ low income: I want to come in & put my dog down, I dont want an exam I am certain she must go & that I put my last dog down there 11 yrs ago ..so please. give me a price now..they did . it was very reasonable
SO NOW: we go in, myself & my 3 dogs cause if you euthanize a pet & the other pets witness & smell the death they will never have to wonder what happened. they know & they grieve & then accept you can say the name etc they are fine..if they know.
They were outstanding: I signed in, I went in the back to a special room they now have just for that with a fireplace, a sitting room , small & intimate..I sat the 2 little sisters mini schnauzers next to us in the chair, I held my sweet dog in my arms & an asian Dr came in with a piece of paper decorated w/ just the dogs name & reason why : pancreatitis. no chart, nothing to scare her. no exam room , nothing..thank god..the Dr asked if it was ok to take her in the back to put an IV in & give her a sedative I said: no problem & they got her right back to me. I held her close to my chest & then he came back in with a paw print he had just made for me to keep, he had to 2 final shots & explained
& it was very peaceful, the best experience ever..the other 2 were so focused on those needles I had to ask them to please look at their sister ..once they see & smell they always turn their head away fast like: OK I KNOW>
then we left. Whoever that girl was at the front desk: she had a piercing below her mouth? she was just wonderful!!!!! best person ever at the front desk!!!! The Asian Dr was great as well. Maybe God just blessed us that night but I have to say: this was the best place to put my precious baby down that night & also 11 yrs before I put my other one down w/ Dr Leach & that was very good as well but I love the new setup
A tip when you go to any vet esp emergency: they are obligated to present to you a treatment plan that is the ultimate treatment, you have every right to ask questions & decline anything you feel you cannot afford or is unnecessary
& thats what I have to do cause of my circumstances however, since I have a gross medical backround I am able to sift through & only do the bare minimum & I accept the outcome but I sacrifice all I have for my girls.
Be clear in the front about your financial situation & always ask the Dr on duty: what if I cannot afford this whole thing, what do you think is the critical part that needs to be done please help me figure this out cause I cannot afford all this
& then you will be able to see if they are truly heartfelt dr's or not ..I assure you Dr Leach hears that & will be honest & help you figure out what you can do that is most critical & she will explain the options & the risks.
If any Dr doesnt comply or explain or give you options..get out & go elsewhere unless it is a true emergency..communication is the key & I do pray they get better help at the desk...like that wonderful girl that worked the night shift when i put my dog down
Best of Luck to You all

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0 out of 1 people found this review helpful.

.

yes they deserve best of la yes the doctors, advice, the store and the whole deal is great. Also, the techs are good and they do weel with cats nails too gag owner hank 3010 see you soon Dr Leech always they have given us good advice and care.ps the store is growing great variety and i trust the boarding place is good so far dont need it hank/gold

5
★★★★★

yes they deserve best of la yes the doctors, advice, the store and the whole deal is great. Also, the techs are good and they do weel with cats nails too gag owner hank 3010 see you soon Dr Leech always they have given us good advice and care.ps the store is growing great variety and i trust the boarding place is good so far dont need it hank/gold

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0 out of 1 people found this review helpful.

.

The place is a total ripoff. They haven't really done anything to my dog, anything, but nevertheless charged me bunch of money. The stuff is a bunch of stoners. The adoption crew is the only normal people in there. if to go there that only for emergency needs (since they work on Sundays).

1
★☆☆☆☆

The place is a total ripoff. They haven't really done anything to my dog, anything, but nevertheless charged me bunch of money. The stuff is a bunch of stoners. The adoption crew is the only normal people in there. if to go there that only for emergency needs (since they work on Sundays).

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1 out of 1 people found this review helpful.

.

If there is anyone that would like to join me in a lawsuit against this vet, please contact me. Everyone is right, it is the worst place ever. I am going to court on April 2, 2010 for a small claims case, but was thinking, how great it would be to have a small army to join. They need to be closed down!
The cat connection attached as well, these people do not care about animals in any way, it's a total facade!

1
★☆☆☆☆

If there is anyone that would like to join me in a lawsuit against this vet, please contact me. Everyone is right, it is the worst place ever. I am going to court on April 2, 2010 for a small claims case, but was thinking, how great it would be to have a small army to join. They need to be closed down!
The cat connection attached as well, these people do not care about animals in any way, it's a total facade!

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3 out of 3 people found this review helpful.

.

Beverly Oaks has employed numerous receptionists throughout the years, and I have had negative experiences with all of the ones that I have encountered. The last receptionist with whom I had the displeasure of dealing was rude, incompetent, and completely uneducated.

My sister also had a run-in with one of the receptionists a few months ago. She brought her dog to them for a routine exam, and the vet tech decided to weigh the dog when my sister arrived. Then, after waiting for an hour to be seen, my sister decided that she was unwilling to wait any longer. She should have just waked out, but she was polite enough to inform the receptionist that she was leaving. The receptonist then presented her with a $50.00 bill. My sister was stunned. She couldn't understand why she should pay FIFTY DOLLARS for her dog to have been WEIGHED! She told the receptionist that she refused to pay the bill, and the receptionist threatened to CALL THE COPS!!!! My sister reluctantly paid the bill after she and the receptionist had some choice words with each other, and the receptionist was EXTREMELY rude.

The ONLY time I use Beverly Oaks is an EMERGENCY situation, and this is ONLY because they're open 24 hours and they're so close to my house.

This place is a RACKET and they care more about making money than they care about your pet, your time, and the level of respect with which you are treated as a customer.

This place is NOT owned by Dr. Leach or any other vet- it is owned by a CORPORATION by the name of "Juno".

STAY AWAY FROM THIS PLACE and instead go to Dr. Moon, who is much more competent, much kinder, does not try to rip you off, and has an AMAZING staff. I cannot say enough positive things about Dr. Moon, Eunice, Karen, and Lila.

1
★☆☆☆☆

Beverly Oaks has employed numerous receptionists throughout the years, and I have had negative experiences with all of the ones that I have encountered. The last receptionist with whom I had the displeasure of dealing was rude, incompetent, and completely uneducated.

My sister also had a run-in with one of the receptionists a few months ago. She brought her dog to them for a routine exam, and the vet tech decided to weigh the dog when my sister arrived. Then, after waiting for an hour to be seen, my sister decided that she was unwilling to wait any longer. She should have just waked out, but she was polite enough to inform the receptionist that she was leaving. The receptonist then presented her with a $50.00 bill. My sister was stunned. She couldn't understand why she should pay FIFTY DOLLARS for her dog to have been WEIGHED! She told the receptionist that she refused to pay the bill, and the receptionist threatened to CALL THE COPS!!!! My sister reluctantly paid the bill after she and the receptionist had some choice words with each other, and the receptionist was EXTREMELY rude.

The ONLY time I use Beverly Oaks is an EMERGENCY situation, and this is ONLY because they're open 24 hours and they're so close to my house.

This place is a RACKET and they care more about making money than they care about your pet, your time, and the level of respect with which you are treated as a customer.

This place is NOT owned by Dr. Leach or any other vet- it is owned by a CORPORATION by the name of "Juno".

STAY AWAY FROM THIS PLACE and instead go to Dr. Moon, who is much more competent, much kinder, does not try to rip you off, and has an AMAZING staff. I cannot say enough positive things about Dr. Moon, Eunice, Karen, and Lila.

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2 out of 2 people found this review helpful.

.

I was absolutely stunned when I heard that Beverly Oaks had won the Best of L A designation. They must have paid someone off because, based on my experience and most of the others here, they should be Worst of L A! I've been going to them since 2006 and although I always knew that they were expensive, I didn't have any major problems with them, until my dog was diagnosed with cancer late last year. They performed a biopsy on her which cost over $2,200 which was done incorrectly (they targeted the wrong area and the results were inconclusive). My darling girl couldn't even walk after they got through with her. They then wanted to do a second biopsy, saying that this sort of thing is quite common where it needs to be done twice. There was no excuse that this needed to be done a second time. They took numerous x-rays and had ultrasound at their disposal. I was so upset that my dog had to go through the horrible pain of another biopsy because the doctors in question (Drs. Leach and Raj) were unable to determine the site of the (huge) osteosarcoma on her tibia bone. I reluctantly agreed to a second biopsy, only because they said they'd waive the lab fees whereas, if I went somewhere else, I'd pay more. The second biopsy cost over $800 for a total of over $3,000. They finally got it right, but $3,000 for a biopsy is outrageous and my poor dog was in agonizing pain. Her illness progressed quickly and I had to put her down shortly after that. When I called them to let them know that I was coming to put her down, the receptionist said coldly: "We're busy tonight and you'll probably have to wait in the waiting room about 45 minutes to an hour". When I objected she said, "If you don't want to wait, you can go to any city animal shelter that's open 24 hours". I couldn't believe it. It's traumatic enough to go through euthanizing your beloved pet, let alone having to deal with someone like that. I was so distraught when they led my dog away that I followed her in the back (employee area) where they all started screaming at me to get out. I wanted to have a last goodbye with her and was sobbing hysterically. I looked up and saw Dr. Raj smiling, almost like she was going to laugh. It was a nightmare, it seemed surreal. When I finally left, I felt like I'd been kicked in the stomach. They are completely devoid of compassion and caring, it's all about the bottom line. I went back a couple of days after I put my dog down to pick up her records and the same receptionist waited on me. There was no mention of my dog's passing and she acted very coldly, like it never happened (minimal eye contact, unfriendly, etc.) I later heard from someone else who had their dog put down there a few years ago that they received a card and flowers and even free euthanasia! They charged me $165 to put my dog down after botching her surgery and all the tens of thousands of dollars I threw their way. We now go to Studio City Animal Hospital just down the street and I've been extremely happy there. They're friendly, caring and honest. Dr. Matsuka is wonderful, she really cares about animals and makes follow-up calls to inquire how your pet is doing. I just wish that I would have switched years ago.

1
★☆☆☆☆

I was absolutely stunned when I heard that Beverly Oaks had won the Best of L A designation. They must have paid someone off because, based on my experience and most of the others here, they should be Worst of L A! I've been going to them since 2006 and although I always knew that they were expensive, I didn't have any major problems with them, until my dog was diagnosed with cancer late last year. They performed a biopsy on her which cost over $2,200 which was done incorrectly (they targeted the wrong area and the results were inconclusive). My darling girl couldn't even walk after they got through with her. They then wanted to do a second biopsy, saying that this sort of thing is quite common where it needs to be done twice. There was no excuse that this needed to be done a second time. They took numerous x-rays and had ultrasound at their disposal. I was so upset that my dog had to go through the horrible pain of another biopsy because the doctors in question (Drs. Leach and Raj) were unable to determine the site of the (huge) osteosarcoma on her tibia bone. I reluctantly agreed to a second biopsy, only because they said they'd waive the lab fees whereas, if I went somewhere else, I'd pay more. The second biopsy cost over $800 for a total of over $3,000. They finally got it right, but $3,000 for a biopsy is outrageous and my poor dog was in agonizing pain. Her illness progressed quickly and I had to put her down shortly after that. When I called them to let them know that I was coming to put her down, the receptionist said coldly: "We're busy tonight and you'll probably have to wait in the waiting room about 45 minutes to an hour". When I objected she said, "If you don't want to wait, you can go to any city animal shelter that's open 24 hours". I couldn't believe it. It's traumatic enough to go through euthanizing your beloved pet, let alone having to deal with someone like that. I was so distraught when they led my dog away that I followed her in the back (employee area) where they all started screaming at me to get out. I wanted to have a last goodbye with her and was sobbing hysterically. I looked up and saw Dr. Raj smiling, almost like she was going to laugh. It was a nightmare, it seemed surreal. When I finally left, I felt like I'd been kicked in the stomach. They are completely devoid of compassion and caring, it's all about the bottom line. I went back a couple of days after I put my dog down to pick up her records and the same receptionist waited on me. There was no mention of my dog's passing and she acted very coldly, like it never happened (minimal eye contact, unfriendly, etc.) I later heard from someone else who had their dog put down there a few years ago that they received a card and flowers and even free euthanasia! They charged me $165 to put my dog down after botching her surgery and all the tens of thousands of dollars I threw their way. We now go to Studio City Animal Hospital just down the street and I've been extremely happy there. They're friendly, caring and honest. Dr. Matsuka is wonderful, she really cares about animals and makes follow-up calls to inquire how your pet is doing. I just wish that I would have switched years ago.

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1 out of 1 people found this review helpful.

.

I have been going to beverly oaks hospital for many years and I really liked Dr Leach, but after spending over 10,000 on my animals, they both came down with heart disese, I probley have seen all the doctors there and the worst has to be Dr Franklin, my dog required a lot of medication and I started ordering it thru petmeds. They would take so long to approve it I would run out, so I would call them to get a few meds untill the delivery came. On one ocasion I was lectured by a recepionist on how unfair it was to other clients for me to request those meds with out 24 hour notice, I went down there and was told by the receptionist and dr franklin they couldnt honer my request, Even though the other doctors did. I got very emotional and told them you gave my dog a death sentence and now you refuse to give me a few pills to get him by (whichI always paid for) because you took days to approve the petmeds order. the waiting room started to get crowded and dr franklin finally relented as long as I signed a paper relieving them of all responsbilty, and the receptionist kept saying sign the paper and you ll get what you want, I was so upset I finally signed it got my meds and left, the next time I ordered my dogs meds from petmeds I was told beverly glen refused to acknowledge it, What a caring vet, I emailed dr Leach and never got a reply I changed vets and my dog who was given 6 months to live has surpassed that by 5 months, Id advise if you love your animal dont go there their all about money and dr franklin needs to change careers or learn compassion and dr leach should shut down too many complaints and I can see why!

1
★☆☆☆☆

I have been going to beverly oaks hospital for many years and I really liked Dr Leach, but after spending over 10,000 on my animals, they both came down with heart disese, I probley have seen all the doctors there and the worst has to be Dr Franklin, my dog required a lot of medication and I started ordering it thru petmeds. They would take so long to approve it I would run out, so I would call them to get a few meds untill the delivery came. On one ocasion I was lectured by a recepionist on how unfair it was to other clients for me to request those meds with out 24 hour notice, I went down there and was told by the receptionist and dr franklin they couldnt honer my request, Even though the other doctors did. I got very emotional and told them you gave my dog a death sentence and now you refuse to give me a few pills to get him by (whichI always paid for) because you took days to approve the petmeds order. the waiting room started to get crowded and dr franklin finally relented as long as I signed a paper relieving them of all responsbilty, and the receptionist kept saying sign the paper and you ll get what you want, I was so upset I finally signed it got my meds and left, the next time I ordered my dogs meds from petmeds I was told beverly glen refused to acknowledge it, What a caring vet, I emailed dr Leach and never got a reply I changed vets and my dog who was given 6 months to live has surpassed that by 5 months, Id advise if you love your animal dont go there their all about money and dr franklin needs to change careers or learn compassion and dr leach should shut down too many complaints and I can see why!

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2 out of 2 people found this review helpful.

.

These people prey on the fear of owners of sick and injured animals by price gouging. I've visited lots of vets both for my own pets and fosters, and I've never seen prices like this. Their facility is also very dirty. I wiped up a mess my dog made on the floor and came up with black grime. Don't go here if you can help it.

1
★☆☆☆☆

These people prey on the fear of owners of sick and injured animals by price gouging. I've visited lots of vets both for my own pets and fosters, and I've never seen prices like this. Their facility is also very dirty. I wiped up a mess my dog made on the floor and came up with black grime. Don't go here if you can help it.

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3 out of 3 people found this review helpful.

.

I've been working with animal rescue for years, so I've been to the vet's FAR more often than I've been to any human doctor. When I read the Yelp reviews, I hesitated about going there, but I really needed an emergency vet provides 24-hour care, not just off-hour care. I've been to Beverly Oaks three times now, and I still don't understand all the bad reviews they're getting on Yelp. My experiences have been very different.

The entire facility is clean, organized and attractively decorated. All the staff members we met were competent, friendly and personable, as were the doctors (we saw Dr. Leach and Dr. Turner). Yes, they're expensive, but their prices are similar to what I'd expect in similar practices: 24-hour care, very experienced doctors and modern facilities and equipment.

We went in for an emergency situation and were very satisfied with the care our foster dog received. We can't afford to use Beverly Oaks for our regular vet, of course (we spend thousands of dollars a month on vet care, so we have to be frugal), but they are now our preferred vet for emergencies and medical situations that require serious care.

I encourage people reading these Yelp reviews to consider Beverly Oaks' positive reviews, perhaps even give them more weight than the more numerous negative reviews, which don't seem to be accurate either in fact or spirit.

4
★★★★☆

I've been working with animal rescue for years, so I've been to the vet's FAR more often than I've been to any human doctor. When I read the Yelp reviews, I hesitated about going there, but I really needed an emergency vet provides 24-hour care, not just off-hour care. I've been to Beverly Oaks three times now, and I still don't understand all the bad reviews they're getting on Yelp. My experiences have been very different.

The entire facility is clean, organized and attractively decorated. All the staff members we met were competent, friendly and personable, as were the doctors (we saw Dr. Leach and Dr. Turner). Yes, they're expensive, but their prices are similar to what I'd expect in similar practices: 24-hour care, very experienced doctors and modern facilities and equipment.

We went in for an emergency situation and were very satisfied with the care our foster dog received. We can't afford to use Beverly Oaks for our regular vet, of course (we spend thousands of dollars a month on vet care, so we have to be frugal), but they are now our preferred vet for emergencies and medical situations that require serious care.

I encourage people reading these Yelp reviews to consider Beverly Oaks' positive reviews, perhaps even give them more weight than the more numerous negative reviews, which don't seem to be accurate either in fact or spirit.

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0 out of 46 people found this review helpful.

.

Beverly Oaks animal hospital has its good moments, and I would trust them with surgery, and their outside specialists, but PR is lousy. Focus is finely tuned to $ generation machine like a people's hospital to squeeze every last dime out of you. Cancer surgeon was supposed to call me with a price for liver surgery (after I spent about $2000 on tests) and office manager focused on cost of surgeon consult- apparently I'm supposed to pay to get a price quote for surgery. Manager won't discuss negative on-line ratings. K-9 loft opened across street and I would also try them. Parking for Beverly Oaks is excellent, on street in front and they have a back lot. Plus is that they are open 24hrs.

2
★★☆☆☆

Beverly Oaks animal hospital has its good moments, and I would trust them with surgery, and their outside specialists, but PR is lousy. Focus is finely tuned to $ generation machine like a people's hospital to squeeze every last dime out of you. Cancer surgeon was supposed to call me with a price for liver surgery (after I spent about $2000 on tests) and office manager focused on cost of surgeon consult- apparently I'm supposed to pay to get a price quote for surgery. Manager won't discuss negative on-line ratings. K-9 loft opened across street and I would also try them. Parking for Beverly Oaks is excellent, on street in front and they have a back lot. Plus is that they are open 24hrs.

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1 out of 3 people found this review helpful.

.

Beware!!! This is the cruelist most inhumane animal hospital I have been too!!! Beware of the technicians because if they make a mistake with your pet, you will have to pay for an add'l office visit to consult with Dr. Leach. She will not speak with you or look at the expressed problem unless you agree to pay for her time!! Outragous!

1
★☆☆☆☆

Beware!!! This is the cruelist most inhumane animal hospital I have been too!!! Beware of the technicians because if they make a mistake with your pet, you will have to pay for an add'l office visit to consult with Dr. Leach. She will not speak with you or look at the expressed problem unless you agree to pay for her time!! Outragous!

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2 out of 2 people found this review helpful.

.

We have always had professional, kind service at this business. We would and do recommend them to everyone we know. Our dogs are cared for with great care. We are happy customers!

5
★★★★★

We have always had professional, kind service at this business. We would and do recommend them to everyone we know. Our dogs are cared for with great care. We are happy customers!

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0 out of 18 people found this review helpful.

.

The worst Vet experience i've ever had in 20 years of owning animals. Do NOT go here under ANY circumstances. I've never felt less sure of a diagnosis, the procedure by which to diagnose, or the doctor's skill,she herself didn't seem sure.
They charged me more for digital x rays than i've ever paid, human or animal. They also make you pay in full same day.
The receptionist didn't seem like she could care any less and mumbled. She avoided eye contact and never smiled even though i was obviously felt worried about my cat. I felt so anxious the whole time i was there (which was 3 hours, one person in front of me briefly).
My cat has also never acted so scared and uncomfortable in any other vet office or anywhere on this earth for that matter , and she's not a kitten.

The weighing and temperature tech didn't even set the scale to zero first and then really wondered for a moment whether or not the reading of 3 pounds was right for a full grown cat. I picked her up and said it probably needed to be reset. i've also never seen a vet use an anal thermometer that took so long to register a reading. It seemed like a full minute. That has to be uncomfortable. for all the extra money they tack on compared to others, you'd think they could afford better technology.
I brought my cat in because it had been throwing up, it seems she swallowed a rubber band, because parts of one came out. Something that looks exactly like the rest of the rubber band she swallowed showed up on my expensive x rays. Now that it's at least mostly out of her system (no thanks to anyone but her) she seems better, but i'm taking her somewhere else that i can trust to follow up. The vet said it was probably metal, but way she barely spoke to me about it and dismissed me seemed like she'd never heard of anything else showing up that well on an x ray except metal. there's nothing in our house in that shape that is metal and it looks like a rubber band. I've seen other animal x rays where rubbery plastics show up really well. She didn't comfort my cat or seem to care that much. She also went ahead and gave me name brand medicine for my kitties mild infection or stomach irritation instead of asking if i wanted generics.

It smelled horrible and the exam rooms were really uncomfortable, especially for such a long wait. Our pants stuck to the gross old dirty bench paint. f you love your little furry friend, find a good vet to take it to, and research another emergency vet you can take it to ahead of time, just in case. Just NEVER go here.

1
★☆☆☆☆

The worst Vet experience i've ever had in 20 years of owning animals. Do NOT go here under ANY circumstances. I've never felt less sure of a diagnosis, the procedure by which to diagnose, or the doctor's skill,she herself didn't seem sure.
They charged me more for digital x rays than i've ever paid, human or animal. They also make you pay in full same day.
The receptionist didn't seem like she could care any less and mumbled. She avoided eye contact and never smiled even though i was obviously felt worried about my cat. I felt so anxious the whole time i was there (which was 3 hours, one person in front of me briefly).
My cat has also never acted so scared and uncomfortable in any other vet office or anywhere on this earth for that matter , and she's not a kitten.

The weighing and temperature tech didn't even set the scale to zero first and then really wondered for a moment whether or not the reading of 3 pounds was right for a full grown cat. I picked her up and said it probably needed to be reset. i've also never seen a vet use an anal thermometer that took so long to register a reading. It seemed like a full minute. That has to be uncomfortable. for all the extra money they tack on compared to others, you'd think they could afford better technology.
I brought my cat in because it had been throwing up, it seems she swallowed a rubber band, because parts of one came out. Something that looks exactly like the rest of the rubber band she swallowed showed up on my expensive x rays. Now that it's at least mostly out of her system (no thanks to anyone but her) she seems better, but i'm taking her somewhere else that i can trust to follow up. The vet said it was probably metal, but way she barely spoke to me about it and dismissed me seemed like she'd never heard of anything else showing up that well on an x ray except metal. there's nothing in our house in that shape that is metal and it looks like a rubber band. I've seen other animal x rays where rubbery plastics show up really well. She didn't comfort my cat or seem to care that much. She also went ahead and gave me name brand medicine for my kitties mild infection or stomach irritation instead of asking if i wanted generics.

It smelled horrible and the exam rooms were really uncomfortable, especially for such a long wait. Our pants stuck to the gross old dirty bench paint. f you love your little furry friend, find a good vet to take it to, and research another emergency vet you can take it to ahead of time, just in case. Just NEVER go here.

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4 out of 6 people found this review helpful.

.

+++++++ please read ++++++++++++++++++++
The worst! Horrible!, horrible, horrible.. Don't think about going there! The guy at the front desk did not show .01% concern during an emergency with my dog, he started telling me prices thinking I couldn't afford it and we can, told me it would be half an hour to get someone to look at my pet, 40 minutes later, he comes back and tells me it'll be another hour. The guy was leaning on the counter as I struggled to open the door with my pet and struggled to leave out the door. Today I find out that the BBB gives them an F rating and 12 out of 15 reviews on one site are 1 star... This is a really nice part of Los Angeles and you get this kind of service. I would quit if I were a doctor there or insist on getting it together. When you see that you have an F rating with the BBB..
you work on your business. Gosh. I'm pissed off at how people can run things and get away with it.
+++++++ please read ++++++++++++++++++++++
oh.. and they lost out on at least $2500 considering my dog ended up in the City of Angeles hospital after two visits to another emergency clinic...

1
★☆☆☆☆

+++++++ please read ++++++++++++++++++++
The worst! Horrible!, horrible, horrible.. Don't think about going there! The guy at the front desk did not show .01% concern during an emergency with my dog, he started telling me prices thinking I couldn't afford it and we can, told me it would be half an hour to get someone to look at my pet, 40 minutes later, he comes back and tells me it'll be another hour. The guy was leaning on the counter as I struggled to open the door with my pet and struggled to leave out the door. Today I find out that the BBB gives them an F rating and 12 out of 15 reviews on one site are 1 star... This is a really nice part of Los Angeles and you get this kind of service. I would quit if I were a doctor there or insist on getting it together. When you see that you have an F rating with the BBB..
you work on your business. Gosh. I'm pissed off at how people can run things and get away with it.
+++++++ please read ++++++++++++++++++++++
oh.. and they lost out on at least $2500 considering my dog ended up in the City of Angeles hospital after two visits to another emergency clinic...

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6 out of 7 people found this review helpful.

.

Juliana, I'd like to inform you that no, the place isn't the best for boarding, but as a veterinarian, Dr. Leach is the most professional woman you will ever come across and knows her stuff. The reviews on how the employees are treated were written years ago- Check the dates. Dr. Leach is not nearly as profitable in the business as she should be, because she goes the extra mile every time for every animal she treats. She keeps her employees in check and will not accept any behavior from them that is less than professional. I've had personal experience in the work field there and to ILONA S- Dr. Leach does not recommend euthanization unless there is no other option. Clearly you were looking for an easy way out with your cat rather than giving it the proper care recommended by BOAH for the cat to survive.

5
★★★★★

Juliana, I'd like to inform you that no, the place isn't the best for boarding, but as a veterinarian, Dr. Leach is the most professional woman you will ever come across and knows her stuff. The reviews on how the employees are treated were written years ago- Check the dates. Dr. Leach is not nearly as profitable in the business as she should be, because she goes the extra mile every time for every animal she treats. She keeps her employees in check and will not accept any behavior from them that is less than professional. I've had personal experience in the work field there and to ILONA S- Dr. Leach does not recommend euthanization unless there is no other option. Clearly you were looking for an easy way out with your cat rather than giving it the proper care recommended by BOAH for the cat to survive.

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1 out of 6 people found this review helpful.

.

I'm sadistically pleased to see how many bad reviews this place has gotten. If you care at all about your pet, DO NOT take them here.

I needed a place to board two of my cats for a week because I was in the process of moving and couldn't keep them anywhere else on short notice. I searched online and found that Beverly Oaks Animal Hospital had boarding available immediately. I was told the accommodations were very nice, and that my cats would be "spoiled". I figured they should be since I was paying about $1,000 for the week, plus grooming. When I got there, they led me to a room upstairs that smelled kind of gross and was not at all the cat-haven I had imagined. There were different sized cages placed all around the room, and that was it. Maybe I was expecting too much, but I thought there might be more room for them to move around and some toys or something. It broke my heart to leave them there like that, but this was nothing compared to what would happen during the course of the next week. I paid the required $700 deposit with a credit card and left.

I came to visit my cats a couple of times and they seemed alright, all things considering, though they were pretty unhappy to be stuck in that cage. The day I came to finally take them home, they made me wait for about 45 minutes even with my appointment, and there was literally no one else there. They brought my cats out and the receptionist told me the bill was $1,000. I informed her that I'd already paid the $700 deposit and she said she couldn't find proof of payment on the computers or anywhere else, so she told me I needed to bring in my original receipt or else I'd have to pay the full price. She then let me know that she knew which nurse ran my credit card and made the mistake of not recording it properly, and that she was "a dumb b*tch." Very professional. When I got home and let my cats out of their carrier, they really smelled bad and I noticed that one of my cat's toes was bleeding. Upon further examination, it looked like one of his claws had been ripped out. I immediately called the "hospital" and asked them about this. They gave me the run-around for a while and finally told me that during one of the grooming sessions, my cat "freaked out" and injured himself on the edge of the tub. I asked why, since they were a hospital, they didn't seem to have treated the injury properly and they told me that they had wrapped a bandage around his foot, but that he must have taken it off at some point. Really great supervision. When I finally spoke with the hospital manager (she wasn't in until a few days later), I asked her, among many other heated questions, why they never called to tell me my cat had been injured. She told me they had a policy of not letting the owners know about injuries while their pets were in the hospital's care because some of their clients are "old people" who might get really upset and I guess they feared they would have "old people" strokes or heart attacks. As ridiculous and offensive as I thought this was, they had my information and could check to see that I was 22 and most likely was not going to keel over from the news. On the upside, while speaking with the manager, she looked in my file and found my proof of payment. So, yay.

Places like this really make me sad and angry; places that on the surface seem as if they care about animals and your pets' well-beings, but will
cut corners and be deceptive to save money (and steal it from you).

To the guy who used more than one dog metaphor for his rating: I feel like you either work at Beverly Oaks, you've turned a blind eye to certain things that have happened, you're very rich, or you've gotten extremely lucky if you have in fact not had any bad experiences in ten years. Yes, businesses need money to operate. However, if there's a place that many people can barely call a "business", due to negligence, poor ethics and incompetence, there's a problem. I think most people would agree that even though the prices are exorbitant, they might seem more reasonable if the amount of care was proportionate, which it is not according to the majority of their clients. Have you actually read some of these horror stories? They make my experience seem like Christmas morning. If Dr. Leach is as great as people say, then she should get off the sinking ship that is Beverly Oaks as quickly as possible.

1
★☆☆☆☆

I'm sadistically pleased to see how many bad reviews this place has gotten. If you care at all about your pet, DO NOT take them here.

I needed a place to board two of my cats for a week because I was in the process of moving and couldn't keep them anywhere else on short notice. I searched online and found that Beverly Oaks Animal Hospital had boarding available immediately. I was told the accommodations were very nice, and that my cats would be "spoiled". I figured they should be since I was paying about $1,000 for the week, plus grooming. When I got there, they led me to a room upstairs that smelled kind of gross and was not at all the cat-haven I had imagined. There were different sized cages placed all around the room, and that was it. Maybe I was expecting too much, but I thought there might be more room for them to move around and some toys or something. It broke my heart to leave them there like that, but this was nothing compared to what would happen during the course of the next week. I paid the required $700 deposit with a credit card and left.

I came to visit my cats a couple of times and they seemed alright, all things considering, though they were pretty unhappy to be stuck in that cage. The day I came to finally take them home, they made me wait for about 45 minutes even with my appointment, and there was literally no one else there. They brought my cats out and the receptionist told me the bill was $1,000. I informed her that I'd already paid the $700 deposit and she said she couldn't find proof of payment on the computers or anywhere else, so she told me I needed to bring in my original receipt or else I'd have to pay the full price. She then let me know that she knew which nurse ran my credit card and made the mistake of not recording it properly, and that she was "a dumb b*tch." Very professional. When I got home and let my cats out of their carrier, they really smelled bad and I noticed that one of my cat's toes was bleeding. Upon further examination, it looked like one of his claws had been ripped out. I immediately called the "hospital" and asked them about this. They gave me the run-around for a while and finally told me that during one of the grooming sessions, my cat "freaked out" and injured himself on the edge of the tub. I asked why, since they were a hospital, they didn't seem to have treated the injury properly and they told me that they had wrapped a bandage around his foot, but that he must have taken it off at some point. Really great supervision. When I finally spoke with the hospital manager (she wasn't in until a few days later), I asked her, among many other heated questions, why they never called to tell me my cat had been injured. She told me they had a policy of not letting the owners know about injuries while their pets were in the hospital's care because some of their clients are "old people" who might get really upset and I guess they feared they would have "old people" strokes or heart attacks. As ridiculous and offensive as I thought this was, they had my information and could check to see that I was 22 and most likely was not going to keel over from the news. On the upside, while speaking with the manager, she looked in my file and found my proof of payment. So, yay.

Places like this really make me sad and angry; places that on the surface seem as if they care about animals and your pets' well-beings, but will
cut corners and be deceptive to save money (and steal it from you).

To the guy who used more than one dog metaphor for his rating: I feel like you either work at Beverly Oaks, you've turned a blind eye to certain things that have happened, you're very rich, or you've gotten extremely lucky if you have in fact not had any bad experiences in ten years. Yes, businesses need money to operate. However, if there's a place that many people can barely call a "business", due to negligence, poor ethics and incompetence, there's a problem. I think most people would agree that even though the prices are exorbitant, they might seem more reasonable if the amount of care was proportionate, which it is not according to the majority of their clients. Have you actually read some of these horror stories? They make my experience seem like Christmas morning. If Dr. Leach is as great as people say, then she should get off the sinking ship that is Beverly Oaks as quickly as possible.

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4 out of 6 people found this review helpful.

.

BEVERLY OAKS IS TOTAL RIPOFF, PADS BILLWITH UNNECESSARY MEDICATIONS! BEWARE!!!OVER PRESCRIBES MEDICINES WHEN YOURANIMAL IS SICK OR ABOUT TO DIE..This place has too many people running around the office to make it appear to 'look good'. It is run by one woman who is never available when you have a question or want to challenge a billing error. This horribleHospital is a GOLD Mine for it's owner. Be prepared to overpay for INFERIOR CARE. My cat was dying. No change of reversing the condition and they sentme home with six different medications including4 injections to be given daily for a week. She wasFIV POSITIVE; I took her to another vet and onehour later they agreed to euthanize her. The place has a large staff and payroll to meet...and YOU PAY FOR IT. I HAVE SIX CATS AND THIS IS THE WORST EXPERIENCE I HAVE EVER HAD. CLASSIC EXAMPLE OF A SCAM HOSPITAL...STAY AWAY!!! They take advantage of peoplewho are traumatized with a sick or dying animal.,and overcharge and over prescribe. WATCHOUT!!! BEWARE !!!

1
★☆☆☆☆

BEVERLY OAKS IS TOTAL RIPOFF, PADS BILLWITH UNNECESSARY MEDICATIONS! BEWARE!!!OVER PRESCRIBES MEDICINES WHEN YOURANIMAL IS SICK OR ABOUT TO DIE..This place has too many people running around the office to make it appear to 'look good'. It is run by one woman who is never available when you have a question or want to challenge a billing error. This horribleHospital is a GOLD Mine for it's owner. Be prepared to overpay for INFERIOR CARE. My cat was dying. No change of reversing the condition and they sentme home with six different medications including4 injections to be given daily for a week. She wasFIV POSITIVE; I took her to another vet and onehour later they agreed to euthanize her. The place has a large staff and payroll to meet...and YOU PAY FOR IT. I HAVE SIX CATS AND THIS IS THE WORST EXPERIENCE I HAVE EVER HAD. CLASSIC EXAMPLE OF A SCAM HOSPITAL...STAY AWAY!!! They take advantage of peoplewho are traumatized with a sick or dying animal.,and overcharge and over prescribe. WATCHOUT!!! BEWARE !!!

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5 out of 8 people found this review helpful.

.

Hands down the best and most caring place around.Dr. Leach is the best vet you can get.She goes the extra mile every time.I have been taking my rottie. there for ten years and we can sleep better for it.They know what to do and how to do it. When you have a special little one (140 lbs.) you want the very best for your baby.If your looking for bargains you get what you pay for.They are the best place in town and for me that's what counts.Dr. leach is the greatest , Pauly and I thank you.
From 1-5 woofs they get a 10 plus.

In response to just a few other people's comments.

It's not all about the bucks, mister business man.Try staying in business by telling your creditors I'll pay you this much in three weeks. Lets see how long you stick around.Then ask your staff,bank and all the other people that you owe money too the same.thing.- Guess what ???,You'll be out of business and on your ass in a New York minute . i hope you like selling hot dogs to people who don't want to pay you and for the same reason you don,t want to pay (jerk)...Bottom line, when you need the best care at any given time (24-7) who you going to run to ( not Costco)? Don't think twice about it.You and Fido will thank me for these few words many many years down the road.
again ,thank you DR. Leach and staff
,Pauly and dad

5
★★★★★

Hands down the best and most caring place around.Dr. Leach is the best vet you can get.She goes the extra mile every time.I have been taking my rottie. there for ten years and we can sleep better for it.They know what to do and how to do it. When you have a special little one (140 lbs.) you want the very best for your baby.If your looking for bargains you get what you pay for.They are the best place in town and for me that's what counts.Dr. leach is the greatest , Pauly and I thank you.
From 1-5 woofs they get a 10 plus.

In response to just a few other people's comments.

It's not all about the bucks, mister business man.Try staying in business by telling your creditors I'll pay you this much in three weeks. Lets see how long you stick around.Then ask your staff,bank and all the other people that you owe money too the same.thing.- Guess what ???,You'll be out of business and on your ass in a New York minute . i hope you like selling hot dogs to people who don't want to pay you and for the same reason you don,t want to pay (jerk)...Bottom line, when you need the best care at any given time (24-7) who you going to run to ( not Costco)? Don't think twice about it.You and Fido will thank me for these few words many many years down the road.
again ,thank you DR. Leach and staff
,Pauly and dad

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3 out of 53 people found this review helpful.

.

This place is horrible!! Every negative review is 100% accurate. The only reason to ever bring your animal here is if it was hit by a car at 3 am and your animals life was at risk but be ready for excessive fees.

1
★☆☆☆☆

This place is horrible!! Every negative review is 100% accurate. The only reason to ever bring your animal here is if it was hit by a car at 3 am and your animals life was at risk but be ready for excessive fees.

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4 out of 6 people found this review helpful.

.

I have mixed feelings about this place and I'll tell you why. I brought my 9 yr old Yorkie into this vet on a Sunday night because he had diaherra that just wouldn't go away. The first thing I noticed was that the office was pretty old. The girl at the front desk was nice though, she signed me in and we waited patiently in the lobby. After about 10 min, they moved us into an exam room. We waited there for another 20-30 minutes, because a bigger emergency came in. No problem. I waited patiently b/c if MY dog had a big emergency, I'd want him to be seen ASAP.

The issue with waiting that long in the exam room is that I got a chance to look around and see how dirty the office was. It was gross. Dust bunnies floating across the ground. Rusty exam table. The barbicide disinfectant was slimy and green (its supposed to be blue). And the worst thing was the thermometer they used to take my dogs temperature. They used a digital thermometer that was sitting a glass and didnt put any protective sleeve on it. Just grabbed it, stuck it in his butt, got the temp, and put it back in the glass. Yuck!

Anyway, we had to wait even longer for the vet to come in b/c she was dealing with an emergency. As I sat there waiting, I could see the vet techs and assistants walking by. All the guys had their scrub pants sagging off their butts (very 'hood) which I thought was kinda unprofessional. And the staff looked like the avg age was 21 years old. They were all soooo young. Not a problem, because I'm young too, but I guess I just expected more.

After the vet came in (she was VERY nice), she looked at the dog and examined him a little. My only complaint is that she kept calling him OLD. He's 9. He's not 17. I literally had tears in my eyes as she called my baby dog "old man". I guess it just hurt to hear it from a doctor.

After she left, a vet tech came in and grabbed the dog. I literally had to ask where she was taking him and what they were gonna do because she didnt explain it to me.

The upside is they gave my dog an antibiotic shot and some meds to take home and after a week, his diaherra went away. Thank goodness.

2
★★☆☆☆

I have mixed feelings about this place and I'll tell you why. I brought my 9 yr old Yorkie into this vet on a Sunday night because he had diaherra that just wouldn't go away. The first thing I noticed was that the office was pretty old. The girl at the front desk was nice though, she signed me in and we waited patiently in the lobby. After about 10 min, they moved us into an exam room. We waited there for another 20-30 minutes, because a bigger emergency came in. No problem. I waited patiently b/c if MY dog had a big emergency, I'd want him to be seen ASAP.

The issue with waiting that long in the exam room is that I got a chance to look around and see how dirty the office was. It was gross. Dust bunnies floating across the ground. Rusty exam table. The barbicide disinfectant was slimy and green (its supposed to be blue). And the worst thing was the thermometer they used to take my dogs temperature. They used a digital thermometer that was sitting a glass and didnt put any protective sleeve on it. Just grabbed it, stuck it in his butt, got the temp, and put it back in the glass. Yuck!

Anyway, we had to wait even longer for the vet to come in b/c she was dealing with an emergency. As I sat there waiting, I could see the vet techs and assistants walking by. All the guys had their scrub pants sagging off their butts (very 'hood) which I thought was kinda unprofessional. And the staff looked like the avg age was 21 years old. They were all soooo young. Not a problem, because I'm young too, but I guess I just expected more.

After the vet came in (she was VERY nice), she looked at the dog and examined him a little. My only complaint is that she kept calling him OLD. He's 9. He's not 17. I literally had tears in my eyes as she called my baby dog "old man". I guess it just hurt to hear it from a doctor.

After she left, a vet tech came in and grabbed the dog. I literally had to ask where she was taking him and what they were gonna do because she didnt explain it to me.

The upside is they gave my dog an antibiotic shot and some meds to take home and after a week, his diaherra went away. Thank goodness.

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4 out of 6 people found this review helpful.

.

Im a customer since 05 at Beverly oak and usually get Dr Leech whose very caring and I appreciate her support and help of my 8 year old cat. Her advice is precise and they are very thorough about all tests and things. The supply of food they seel is good too They are fair in rates. I have neer waited a unreasonable time. I know if I have a eemergency my cat will be in great hands. G. Gold owner Big Hank the cat

5
★★★★★

Im a customer since 05 at Beverly oak and usually get Dr Leech whose very caring and I appreciate her support and help of my 8 year old cat. Her advice is precise and they are very thorough about all tests and things. The supply of food they seel is good too They are fair in rates. I have neer waited a unreasonable time. I know if I have a eemergency my cat will be in great hands. G. Gold owner Big Hank the cat

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2 out of 19 people found this review helpful.

.

I came across this so called "Animal Hospital? because my puppy out of nowhere started vomiting and had uncontrollable diarrhea in the middle of the night and this was the closest 24 hours vet office to my house. Being the only person there at 2 AM they still made me wait 45 minutes in the waiting room and more than an hour in the observation room (mind you that my puppy throw-up twice already while we waited and no one seemed to care much, but that??s besides the point) before the doctor came. Not even looking at my puppy or anything the Doctor just came and said they will need to do several test such as two X-Ray exams (one lower body and the second upper body?WHAT????) and a blood exam before he can see and do anything for me. He quickly pulled out a contract and an estimated invoice for $700+ and told me to sign it and give it to the front desk as he left the room. So after 2 hours of waiting its now 4 AM and I denied signing the $700+ contract so they told me in a nice way to leave, but before I left they gave me a $90 after hour office fee.

After getting no result and $39 short I waited until 8 AM and took my baby to my regular vet??s office in North Hollywood (don??t want to advertise even though I think I should) I paid $85 for the visit which included two shots and a weeks worth of medication. My puppy felt much better and stopped vomiting the next day and his diarrhea ended the day after.

Beverly Oaks seems to just be a business of collecting money from hard working people who love their pets. They take advantage of people who bring their sick, ill or injured pets and milk them for all they got with unnecessary testing and treatments to increase the bill as much as they can and more.

The funny thing is if I was rich and had the money I would have agreed with the $700+ invoice and paid it. It is very hard to deny treatment for your beloved pet as they lay their in your arms crying and being ill. Beverly Oaks knows this and they take advantage.

STAY AWAY FORM THIS PLACE?THERE ARE SEVERAL BETTER PLACES IN THE VALLEY TO TAKE YOUR PETS..IF YOU DON??T TAKE MY WORD READ THE OTHER REVIEWS ABOVE AND BELOW THIS ONE.

1
★☆☆☆☆

I came across this so called "Animal Hospital? because my puppy out of nowhere started vomiting and had uncontrollable diarrhea in the middle of the night and this was the closest 24 hours vet office to my house. Being the only person there at 2 AM they still made me wait 45 minutes in the waiting room and more than an hour in the observation room (mind you that my puppy throw-up twice already while we waited and no one seemed to care much, but that??s besides the point) before the doctor came. Not even looking at my puppy or anything the Doctor just came and said they will need to do several test such as two X-Ray exams (one lower body and the second upper body?WHAT????) and a blood exam before he can see and do anything for me. He quickly pulled out a contract and an estimated invoice for $700+ and told me to sign it and give it to the front desk as he left the room. So after 2 hours of waiting its now 4 AM and I denied signing the $700+ contract so they told me in a nice way to leave, but before I left they gave me a $90 after hour office fee.

After getting no result and $39 short I waited until 8 AM and took my baby to my regular vet??s office in North Hollywood (don??t want to advertise even though I think I should) I paid $85 for the visit which included two shots and a weeks worth of medication. My puppy felt much better and stopped vomiting the next day and his diarrhea ended the day after.

Beverly Oaks seems to just be a business of collecting money from hard working people who love their pets. They take advantage of people who bring their sick, ill or injured pets and milk them for all they got with unnecessary testing and treatments to increase the bill as much as they can and more.

The funny thing is if I was rich and had the money I would have agreed with the $700+ invoice and paid it. It is very hard to deny treatment for your beloved pet as they lay their in your arms crying and being ill. Beverly Oaks knows this and they take advantage.

STAY AWAY FORM THIS PLACE?THERE ARE SEVERAL BETTER PLACES IN THE VALLEY TO TAKE YOUR PETS..IF YOU DON??T TAKE MY WORD READ THE OTHER REVIEWS ABOVE AND BELOW THIS ONE.

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6 out of 8 people found this review helpful.

.

This place is horrible. DO not use it even for ER - go to Studio City or to McClave in Reseda or VCA in West LA. My dog was rushed there for emergency surgery and all they could do was keep asking for the bill. I kept trying to transfer her out and they said if I did she would die...I was not allowed to see her and she ultimately died! I used to volunteer with a rescue group that used them and I was appalled at the treatment of some animals. Several years ago, I took an ill dog from the shelter there - it was a sunday evening and I told them he needed help right away. They stuck him in a cage, no one did anything and he died the next day. They are overpriced, have caused the death and extreme suffering of many animals. You will wait forever, overcharged for substandard care. THEY NEED TO BE SHUT DOWN. They are thieves!!

1
★☆☆☆☆

This place is horrible. DO not use it even for ER - go to Studio City or to McClave in Reseda or VCA in West LA. My dog was rushed there for emergency surgery and all they could do was keep asking for the bill. I kept trying to transfer her out and they said if I did she would die...I was not allowed to see her and she ultimately died! I used to volunteer with a rescue group that used them and I was appalled at the treatment of some animals. Several years ago, I took an ill dog from the shelter there - it was a sunday evening and I told them he needed help right away. They stuck him in a cage, no one did anything and he died the next day. They are overpriced, have caused the death and extreme suffering of many animals. You will wait forever, overcharged for substandard care. THEY NEED TO BE SHUT DOWN. They are thieves!!

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6 out of 8 people found this review helpful.

.

rude, mean and awful employees. the vets are incompetent and dont care about your animals. the prices are high. on my last visit I witness a fight between a receptionist and a client.

avoid this place at all costs.

1
★☆☆☆☆

rude, mean and awful employees. the vets are incompetent and dont care about your animals. the prices are high. on my last visit I witness a fight between a receptionist and a client.

avoid this place at all costs.

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6 out of 8 people found this review helpful.

.

I had gone here for about a year before I became fed up. Long waits and unprofessional front desk is a constant. Saw two different Dr's here and they never really came to the route of the problem, but never stopped testing my cat and charging me hundreds of dollars. I went to Studio City Animal Hospital and was so shocked to leave after a visit, a few tests, and with medication for less than $200.
Do not go to Beverly Oaks!!

1
★☆☆☆☆

I had gone here for about a year before I became fed up. Long waits and unprofessional front desk is a constant. Saw two different Dr's here and they never really came to the route of the problem, but never stopped testing my cat and charging me hundreds of dollars. I went to Studio City Animal Hospital and was so shocked to leave after a visit, a few tests, and with medication for less than $200.
Do not go to Beverly Oaks!!

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6 out of 8 people found this review helpful.

Latest reviews from Citysearch.

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This is a review for Cat Connection, which is affiliated with Beverly Oaks Pet Resort. Approximately 11 years ago, I got a kitten from Cat Connection, because my old cat Ted died at the age of 18 years. I thought my other cat was lonely, so they gave me a cat that subsequently came home and bit a chunk out of my other cat's ear. I returned that cat, because obviously that wasn't going to work, and they gave me another cat. Shortly after that cat came to my house, he was diagnosed with neurotic behavior by the vet and given a sedative, because he was pulling the hair out of his tail. The medication seemed to work fine. However, for the better part of ten years, this cat urinated and defecated in the bathroom sink, in a shoe if it was left on the floor, and wherever he pleased. After numerous visits to the vet and purchasing additional larger cat boxes with and without lids, and literally having three cat boxes in my home at one time, purchasing a little $25 bottle of spray that was supposed to discourage this behavior, as well as switching to every brand of cat litter under the sun, it was determined his behavior was never going to change. Having undergone two open heart surgeries and breast cancer and the subsequent treatment for that, I tried...really tried to work with this cat. I loved him, and did care for him, but I was at my wit's end. After placing ads with Cat Connection and personal ads myself, I finally had to resort to returning him to Cat Connection. The person in charge at the time wrote me a lengthy two page letter indicating I was a horrible pet owner. She also made sure to tell the other employees at Cat Connection, and then recently, I found they had placed a posting using my full first and last name and stating that I did not care about the cat and returned him after ten years. They did not mention that I have two dogs and a cat who are well-adjusted happy pets. When I contacted the individual whose name appeared on the post, she denied she posted it, yet her name and a portion of her e-mail address was listed clearly on the post. Not every animal is suited for every home, and like people, some animals have emotional and other problems which are not as a result of the current owner. Who knows what happened to this little cat while with an owner prior to coming to my home. I really did the best I could, and I think that ten years of effort should not be so harshly judged by Cat Connection.

1
★☆☆☆☆

This is a review for Cat Connection, which is affiliated with Beverly Oaks Pet Resort. Approximately 11 years ago, I got a kitten from Cat Connection, because my old cat Ted died at the age of 18 years. I thought my other cat was lonely, so they gave me a cat that subsequently came home and bit a chunk out of my other cat's ear. I returned that cat, because obviously that wasn't going to work, and they gave me another cat. Shortly after that cat came to my house, he was diagnosed with neurotic behavior by the vet and given a sedative, because he was pulling the hair out of his tail. The medication seemed to work fine. However, for the better part of ten years, this cat urinated and defecated in the bathroom sink, in a shoe if it was left on the floor, and wherever he pleased. After numerous visits to the vet and purchasing additional larger cat boxes with and without lids, and literally having three cat boxes in my home at one time, purchasing a little $25 bottle of spray that was supposed to discourage this behavior, as well as switching to every brand of cat litter under the sun, it was determined his behavior was never going to change. Having undergone two open heart surgeries and breast cancer and the subsequent treatment for that, I tried...really tried to work with this cat. I loved him, and did care for him, but I was at my wit's end. After placing ads with Cat Connection and personal ads myself, I finally had to resort to returning him to Cat Connection. The person in charge at the time wrote me a lengthy two page letter indicating I was a horrible pet owner. She also made sure to tell the other employees at Cat Connection, and then recently, I found they had placed a posting using my full first and last name and stating that I did not care about the cat and returned him after ten years. They did not mention that I have two dogs and a cat who are well-adjusted happy pets. When I contacted the individual whose name appeared on the post, she denied she posted it, yet her name and a portion of her e-mail address was listed clearly on the post. Not every animal is suited for every home, and like people, some animals have emotional and other problems which are not as a result of the current owner. Who knows what happened to this little cat while with an owner prior to coming to my home. I really did the best I could, and I think that ten years of effort should not be so harshly judged by Cat Connection.

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yes i did review and yes i recommend for pet food services caring doctors, and facilities since 05 my cat has many services there The advice is great of Dr leechs, I have tremendous faith and trust in them if someday my senior big cat needs the hospital services he will be in great hands too. THey have a great store and they do well on the nails too. The advice given over time has proven to be good just folow it. rates okay and overall about a 5 star to have trust in a place in so important I do and you will too give them a call gab mom of big hank 2011

5
★★★★★

yes i did review and yes i recommend for pet food services caring doctors, and facilities since 05 my cat has many services there The advice is great of Dr leechs, I have tremendous faith and trust in them if someday my senior big cat needs the hospital services he will be in great hands too. THey have a great store and they do well on the nails too. The advice given over time has proven to be good just folow it. rates okay and overall about a 5 star to have trust in a place in so important I do and you will too give them a call gab mom of big hank 2011

.

Today November 23, 2011, the day before Thanksgiving, I realized that I was very low on my cat's thyroid medication. My veterinarian is closed for a few days, so I sent my husband to our alternate vet, Beverly Oaks Animal Hospital with our cat's medication bottle. They REFUSED to give him a few pills to tie us over until next week when my vet comes back. My husband called me from his car and to tell what had just happened. \nI could not believe it and thought that maybe my husband did not tell them that my cat is a patient there also and was just there one month ago when my cat got sick where she got a blood test which cost a fortune... and I told him to go back in and let me talk to someone there... So he did and I spoke with the office manager who confirmed what my husband told me. They would not do it!\n\nShe told me that because the cat did not get his thyroid blood test with them, they would not give us the pills! I told her that my cat has been on this medication for some time for a chronic condition. She responded by saying that hey were not a pharmacy! . I then asked her if they sold these pills to their patients, and she said yes we do . I cannot not believe that the veterinarians in that office would let my cat get sick rather than give us a few pills..They told my husband that it would be a liability risk!\n\nI am not making a judgment here, I am just telling you all of you out there exactly what just happened to us in this vet's office and that from now on, we will take my business else were. An animal hospital who more worried about business than the animals is not a place I want to take my animals to!

1
★☆☆☆☆

Today November 23, 2011, the day before Thanksgiving, I realized that I was very low on my cat's thyroid medication. My veterinarian is closed for a few days, so I sent my husband to our alternate vet, Beverly Oaks Animal Hospital with our cat's medication bottle. They REFUSED to give him a few pills to tie us over until next week when my vet comes back. My husband called me from his car and to tell what had just happened. \nI could not believe it and thought that maybe my husband did not tell them that my cat is a patient there also and was just there one month ago when my cat got sick where she got a blood test which cost a fortune... and I told him to go back in and let me talk to someone there... So he did and I spoke with the office manager who confirmed what my husband told me. They would not do it!\n\nShe told me that because the cat did not get his thyroid blood test with them, they would not give us the pills! I told her that my cat has been on this medication for some time for a chronic condition. She responded by saying that hey were not a pharmacy! . I then asked her if they sold these pills to their patients, and she said yes we do . I cannot not believe that the veterinarians in that office would let my cat get sick rather than give us a few pills..They told my husband that it would be a liability risk!\n\nI am not making a judgment here, I am just telling you all of you out there exactly what just happened to us in this vet's office and that from now on, we will take my business else were. An animal hospital who more worried about business than the animals is not a place I want to take my animals to!

.

I TOOK MY TOY POODLE TO THIS HOSPITAL ON JULY 4TH, 2011, HE HAD THROWN UP AND HAD WATERY EYES, THE VET ON DUTY TOLD ME HE MAY HAVE EATEN THE WRONG THING AND PERSCRIBED FLAGYIL, I TOLD HER MY DOG DIDNT DO WELL WITH PILL FORM AND REQUESTED LIQUID AT WHICH TIME I WAS TOLD THEY DIDNT HAVE THAT, THE VET FOUND NOTHING WRONG WITH MY DOGS EYES AND INFORMED ME THAT MY DOG HAD A HEART MURMOR, I WAS ALSO TOLD MY DOG WAS GIVEN A FULL BLOOD PANEL WHEN IN FACT THE ONLY BLOOD WORK DONE WAS WHAT THEY COULD TEST IN THE OFFICE, UPON TAKING MY DOG TO MY REGULAR VET SHORTLY AFTER MY VISIT THERE, MY DOG WAS GIVEN THE LIQUID FORM OF THE MEDICINE ALON WITH LIQUID PEPCID, AN EYE INFECTION WAS DIAGNOSED AND MEDICATION FOR THAT PERSCRIBED, EYES BETTER IN 2 DAYS, AND NO HE3ART MURMOR WAS DETECTED AFTER BEING TESTED BY 2 VETS IN MY REGULAR OFFICE. I HAD PAID FOR THE EMERGENCT BILL WITH BOTH MY DEBT CARD AND CASH, I RIGHT AWAY CALLED BEVERLY OAKS AND SPOKE WITH THEIR OFFICE MANAGER TO GET A FULL REFUND, THEY REFUSED, I PROMPLY PUT A STOP REVERSAL ON THE DEBT PORTION I PAID AND CHASE DETERMINED THAT THEY WOULD SIDE WITH ME AND REVERSE THEM RECEIVING ANY FUNDS FROM MY BANK ACCOUNT BASED ON A LETTER FROM MY REGULAR VET, THEY TOOK THE MONEY BACK FROM THEM, HOWEVER I DID PAY JUST OVER $200 CASH AND REQUESTED THAT BACK BUT THEY WOULD RATHER GO TO SMALL CLAIMS COURT WITH ME, THE DOCTOR THAT MY PET SAY IS CONVEINANTLY NO LONGER EMPLOYED THERE, WHICH BY THE WAY, THEY FLY THROUGH VETS AT ALARMING SPEEDS.I AM TAKING THEM TO COURT AND WILL POST THE COURT AND COURT DATE WHEN I HAVE IT. OH AND BY THE WAY, THE ONLY REASON I GAVE THEM 1 STAR IS BECAUSE I HAD TO TO PUBLISH THIS, THEY DESERVE NONE !!!

1
★☆☆☆☆

I TOOK MY TOY POODLE TO THIS HOSPITAL ON JULY 4TH, 2011, HE HAD THROWN UP AND HAD WATERY EYES, THE VET ON DUTY TOLD ME HE MAY HAVE EATEN THE WRONG THING AND PERSCRIBED FLAGYIL, I TOLD HER MY DOG DIDNT DO WELL WITH PILL FORM AND REQUESTED LIQUID AT WHICH TIME I WAS TOLD THEY DIDNT HAVE THAT, THE VET FOUND NOTHING WRONG WITH MY DOGS EYES AND INFORMED ME THAT MY DOG HAD A HEART MURMOR, I WAS ALSO TOLD MY DOG WAS GIVEN A FULL BLOOD PANEL WHEN IN FACT THE ONLY BLOOD WORK DONE WAS WHAT THEY COULD TEST IN THE OFFICE, UPON TAKING MY DOG TO MY REGULAR VET SHORTLY AFTER MY VISIT THERE, MY DOG WAS GIVEN THE LIQUID FORM OF THE MEDICINE ALON WITH LIQUID PEPCID, AN EYE INFECTION WAS DIAGNOSED AND MEDICATION FOR THAT PERSCRIBED, EYES BETTER IN 2 DAYS, AND NO HE3ART MURMOR WAS DETECTED AFTER BEING TESTED BY 2 VETS IN MY REGULAR OFFICE. I HAD PAID FOR THE EMERGENCT BILL WITH BOTH MY DEBT CARD AND CASH, I RIGHT AWAY CALLED BEVERLY OAKS AND SPOKE WITH THEIR OFFICE MANAGER TO GET A FULL REFUND, THEY REFUSED, I PROMPLY PUT A STOP REVERSAL ON THE DEBT PORTION I PAID AND CHASE DETERMINED THAT THEY WOULD SIDE WITH ME AND REVERSE THEM RECEIVING ANY FUNDS FROM MY BANK ACCOUNT BASED ON A LETTER FROM MY REGULAR VET, THEY TOOK THE MONEY BACK FROM THEM, HOWEVER I DID PAY JUST OVER $200 CASH AND REQUESTED THAT BACK BUT THEY WOULD RATHER GO TO SMALL CLAIMS COURT WITH ME, THE DOCTOR THAT MY PET SAY IS CONVEINANTLY NO LONGER EMPLOYED THERE, WHICH BY THE WAY, THEY FLY THROUGH VETS AT ALARMING SPEEDS.I AM TAKING THEM TO COURT AND WILL POST THE COURT AND COURT DATE WHEN I HAVE IT. OH AND BY THE WAY, THE ONLY REASON I GAVE THEM 1 STAR IS BECAUSE I HAD TO TO PUBLISH THIS, THEY DESERVE NONE !!!

.

We were worried about our dog when we found a lump on his chest, Dr. Waikart urged us to get it checked out immediately. She took her time to explain everything to us in detail and with saintly patience. When our test came back saying that it was a tumor and needed to be removed we felt very comfortable leaving him in her hands because we knew how much she cared. She removed the tumor and gave us great TLC, including checking up on him afterward. Thank you Dr. Waikart and Beverly Oaks Animal Hospital for taking such good care of our baby!

5
★★★★★

We were worried about our dog when we found a lump on his chest, Dr. Waikart urged us to get it checked out immediately. She took her time to explain everything to us in detail and with saintly patience. When our test came back saying that it was a tumor and needed to be removed we felt very comfortable leaving him in her hands because we knew how much she cared. She removed the tumor and gave us great TLC, including checking up on him afterward. Thank you Dr. Waikart and Beverly Oaks Animal Hospital for taking such good care of our baby!

.

hangol well im the owner of the big hank the cat and we return on needed things and i trust that if i need the emergency room i wont blame them if things are sad or become sad, but i trust it will be good. The shop and cat connectiona nd store is growing and has so many good things. Also, if you listenand follow Dr Leech all the advice is both thumbs up and you will achieve results for your animal . There advice and convern are there. p;rices are fair the service are plentiful il stop her on my 8th reviews and the lace gets better like i said both paws and all claws up for beverly oak all the way from the desk to the store and ofcoure to Dr Leech and the others. gogo hank gol 2010

5
★★★★★

hangol well im the owner of the big hank the cat and we return on needed things and i trust that if i need the emergency room i wont blame them if things are sad or become sad, but i trust it will be good. The shop and cat connectiona nd store is growing and has so many good things. Also, if you listenand follow Dr Leech all the advice is both thumbs up and you will achieve results for your animal . There advice and convern are there. p;rices are fair the service are plentiful il stop her on my 8th reviews and the lace gets better like i said both paws and all claws up for beverly oak all the way from the desk to the store and ofcoure to Dr Leech and the others. gogo hank gol 2010

.

I would not recommend this facility. The staff was nice but my experience with the vets was terrible. \n\nThey were nice enough, but not knowledgeable. Took my dog there as she was having difficulty breathing, spent $2000.00 plus for tests to find out she had an enlarged heart. The vet gave us meds (for bronchitis) and said that was all he could do for her. After 4 months she got worse and I decided to get a 2nd opinion. Thank god I did. The new place gave her the right tests, heart medication and she is doing so much better. If I had not taken her there she would not have survived 6 months. \n\nWhat a terrible place.\n\nI would not have even given it one star but it is required.

1
★☆☆☆☆

I would not recommend this facility. The staff was nice but my experience with the vets was terrible. \n\nThey were nice enough, but not knowledgeable. Took my dog there as she was having difficulty breathing, spent $2000.00 plus for tests to find out she had an enlarged heart. The vet gave us meds (for bronchitis) and said that was all he could do for her. After 4 months she got worse and I decided to get a 2nd opinion. Thank god I did. The new place gave her the right tests, heart medication and she is doing so much better. If I had not taken her there she would not have survived 6 months. \n\nWhat a terrible place.\n\nI would not have even given it one star but it is required.

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yes no i have had any visits there and the pet store is growing and cat connection too its moving forward and its good Yes the staf is caring staff and Dr Leech and all ae attentive I follow the adice that is good and positive things come for My cat Hank thats been going there over 4 years i wil return and recommend i am confident that the emergency and other things are good Im coomfortable to cointinue on all levels I see no cons and only good things. I am very analytical person and I dont miss a thing. So I keep on reviewing them an re evaluating them with manh stars for them. ga gold hanks mom 09

5
★★★★★

yes no i have had any visits there and the pet store is growing and cat connection too its moving forward and its good Yes the staf is caring staff and Dr Leech and all ae attentive I follow the adice that is good and positive things come for My cat Hank thats been going there over 4 years i wil return and recommend i am confident that the emergency and other things are good Im coomfortable to cointinue on all levels I see no cons and only good things. I am very analytical person and I dont miss a thing. So I keep on reviewing them an re evaluating them with manh stars for them. ga gold hanks mom 09

Pros: good doctors staff and and advice

Cons: ????

.

The worst Vet experience i've ever had in 20 years of owning animals. do NOT go here under ANY circumstances. I've never felt less sure of a diagnosis, the procedure by which to diagnose, or the doctor's skill. the doctor herself didn't seem sure in any way. \nThey charged me more for x rays than i've ever paid, human or animal and they're digital x rays that don't even need to be developed. They also make you pay in full same day. \nThe receptionist didn't seem like she could care any less and mumbled. She avoided eye contact and never smiled even though i was obviously felt worried about my cat. I felt so anxious the whole time i was there (which was 3 hours, one person in front of me picking up a dog, he was only there for maybe 15 min in the lobby). \n\nMy cat has also never acted so scared and uncomfortable in any other vet office or anywhere on this earth for that matter , and she's not a kitten. I feel that's because the techs didn't seem to know what they were doing. \nThe weighing and temperature tech didn't even set the scale to zero first and then really wondered for a moment whether or not the reading of 3 pounds was right for a full grown cat. I picked her up and said it probably needed to be reset. i've also never seen a vet use a rear end thermometer that took so long to register a reading. It seemed like a full minute. That has to be uncomfortable. for all the extra money they tack on compared to others, you'd think they could afford better technology. \nBasically i brought my cat in because it had been throwing up, it seems she probably swallowed a rubber band, because parts of one came out. Something that looks exactly like the rest of the dense rubber band she swallowed showed up on my expensive x rays. Now that it's at least mostly out of her system (no thanks to anyone but her) she seems better, but i'm taking her somewhere else that i can trust to follow up. The vet said it was probably metal, but way she barely spoke to me about it and dismissed me seemed like she'd never heard of anything else showing up that well on an x ray except metal. there's nothing in our house in that shape that is metal and it looks like a rubber band. I've seen other animal x rays where rubbery plastics show up really well. She didn't comfort my cat or seem to care that much. She also went ahead and gave me name brand medicine for my kitties mild infection or stomach irritation instead of asking if i wanted generics. \n\nIt smelled horrible inside most of the building and the waiting rooms were really uncomfortable, especially for such a long wait. Our pants stuck to the gross old dirty bench paint. If you love your little furry friend, find a good vet to take it to, and research another emergency vet you can take it to ahead of time, just in case. Just NEVER go here.

1
★☆☆☆☆

The worst Vet experience i've ever had in 20 years of owning animals. do NOT go here under ANY circumstances. I've never felt less sure of a diagnosis, the procedure by which to diagnose, or the doctor's skill. the doctor herself didn't seem sure in any way. \nThey charged me more for x rays than i've ever paid, human or animal and they're digital x rays that don't even need to be developed. They also make you pay in full same day. \nThe receptionist didn't seem like she could care any less and mumbled. She avoided eye contact and never smiled even though i was obviously felt worried about my cat. I felt so anxious the whole time i was there (which was 3 hours, one person in front of me picking up a dog, he was only there for maybe 15 min in the lobby). \n\nMy cat has also never acted so scared and uncomfortable in any other vet office or anywhere on this earth for that matter , and she's not a kitten. I feel that's because the techs didn't seem to know what they were doing. \nThe weighing and temperature tech didn't even set the scale to zero first and then really wondered for a moment whether or not the reading of 3 pounds was right for a full grown cat. I picked her up and said it probably needed to be reset. i've also never seen a vet use a rear end thermometer that took so long to register a reading. It seemed like a full minute. That has to be uncomfortable. for all the extra money they tack on compared to others, you'd think they could afford better technology. \nBasically i brought my cat in because it had been throwing up, it seems she probably swallowed a rubber band, because parts of one came out. Something that looks exactly like the rest of the dense rubber band she swallowed showed up on my expensive x rays. Now that it's at least mostly out of her system (no thanks to anyone but her) she seems better, but i'm taking her somewhere else that i can trust to follow up. The vet said it was probably metal, but way she barely spoke to me about it and dismissed me seemed like she'd never heard of anything else showing up that well on an x ray except metal. there's nothing in our house in that shape that is metal and it looks like a rubber band. I've seen other animal x rays where rubbery plastics show up really well. She didn't comfort my cat or seem to care that much. She also went ahead and gave me name brand medicine for my kitties mild infection or stomach irritation instead of asking if i wanted generics. \n\nIt smelled horrible inside most of the building and the waiting rooms were really uncomfortable, especially for such a long wait. Our pants stuck to the gross old dirty bench paint. If you love your little furry friend, find a good vet to take it to, and research another emergency vet you can take it to ahead of time, just in case. Just NEVER go here.

Pros: None whatsoever

Cons: Price gouging, inept staff & doctors, scamming, mishandling

.

This is the Worst Experience ever with\r\nan Animal Hospital. Smiles at the Front Desk...But\r\ncheck that Bill....and talk to the person on the way out.\r\nThis Place makes a business out of OVER CHARGING\r\nand when caught...either denies or refuses to let you\r\nspeak to anyone of authority. VERY BAD PLACE.\r\nBEWARE! Do NOT take your animal here unless\r\n you are ready to pay three times\r\nwhat any decent vet would charge. Dr. Laura Leach is\r\nthe owner. Doesn't her name say it all! They even have a separate exit so you won't talk to any new customers to compare your billing questions.\r\nThey should be investigated....yesterday

1
★☆☆☆☆

This is the Worst Experience ever with\r\nan Animal Hospital. Smiles at the Front Desk...But\r\ncheck that Bill....and talk to the person on the way out.\r\nThis Place makes a business out of OVER CHARGING\r\nand when caught...either denies or refuses to let you\r\nspeak to anyone of authority. VERY BAD PLACE.\r\nBEWARE! Do NOT take your animal here unless\r\n you are ready to pay three times\r\nwhat any decent vet would charge. Dr. Laura Leach is\r\nthe owner. Doesn't her name say it all! They even have a separate exit so you won't talk to any new customers to compare your billing questions.\r\nThey should be investigated....yesterday

Pros: Stuffed Animals in Decor are Cute

Cons: OVER CHARES PADS BILLING OVER PRESCRIBES MEDICATIONS

.

AS A FAIRLY LONG TERM CLIENT FOR MY CAT The waiting i not bad if making appointment but wroth a wait. The shop with foods has expanded and has many good items. The doctors are caring especially Dr Leech. They are accurate and rates are fair It is recommended Gagol owner of Hank patient

5
★★★★★

AS A FAIRLY LONG TERM CLIENT FOR MY CAT The waiting i not bad if making appointment but wroth a wait. The shop with foods has expanded and has many good items. The doctors are caring especially Dr Leech. They are accurate and rates are fair It is recommended Gagol owner of Hank patient

Pros: attitude

Cons: no

.

when i took my cat tig in for an emergency the front office was so rude and made me wait 2 hours. then i heard the staff laughing at me. i was so mad that i left. they didnt even apologize to me on my way out. after checking with neighbors I found out about the TERRIBLE REPUTATION Beverly Oaks has. My advice is to AVOID THIS VET AT ALL COSTS. \r\n\r\ncheck the vet board. there has been numerous complaints.

1
★☆☆☆☆

when i took my cat tig in for an emergency the front office was so rude and made me wait 2 hours. then i heard the staff laughing at me. i was so mad that i left. they didnt even apologize to me on my way out. after checking with neighbors I found out about the TERRIBLE REPUTATION Beverly Oaks has. My advice is to AVOID THIS VET AT ALL COSTS. \r\n\r\ncheck the vet board. there has been numerous complaints.

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WOW. what a bad experience. waited over 2 hours. was given a huge bill. they required a 75 percent deposit and then mis-diagnosed my cats medical condition. AVOID THIS PLACE.\r\n\r\nps. check the vet medical board and found Dr. Laurie Leach has had VIOLATIONS.\r\n\r\nGO TO SHERMAN OAKS VET OR SZANTOS!!

1

WOW. what a bad experience. waited over 2 hours. was given a huge bill. they required a 75 percent deposit and then mis-diagnosed my cats medical condition. AVOID THIS PLACE.\r\n\r\nps. check the vet medical board and found Dr. Laurie Leach has had VIOLATIONS.\r\n\r\nGO TO SHERMAN OAKS VET OR SZANTOS!!

Cons: EXPENSIVE. MIS-DIAGNOSED. OWNER HAS VET MEDICAL BOARD VIOLATIONS

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Adopted 2 kittend from cat connection at Bev Oaks. So I took my kitties there for their necessary shots and prepaid spayed/neuter. Worst service ever, excessive long waits (with or without appt) After my girl cat was neutered she got a lump in her belly wear they had cut her. I took her back and after waiting 2hours (with an appt) the vet starts giving me all these options as to what could be wrong. But says she would like to ""just cut her open and really find out whatas wrong. After scheduling the appt. I make an appt at McClave vet on Hart ( absolutely amazing) to get their opinion. McClave does an ultra sound on the lump, gives me some antibiotics and says she'll be fine. A week later my lil girl was fine and never had to be cut open ""just to see"" If you love your pet dont ever take them to Beverly oaks vet.

1
★☆☆☆☆

Adopted 2 kittend from cat connection at Bev Oaks. So I took my kitties there for their necessary shots and prepaid spayed/neuter. Worst service ever, excessive long waits (with or without appt) After my girl cat was neutered she got a lump in her belly wear they had cut her. I took her back and after waiting 2hours (with an appt) the vet starts giving me all these options as to what could be wrong. But says she would like to ""just cut her open and really find out whatas wrong. After scheduling the appt. I make an appt at McClave vet on Hart ( absolutely amazing) to get their opinion. McClave does an ultra sound on the lump, gives me some antibiotics and says she'll be fine. A week later my lil girl was fine and never had to be cut open ""just to see"" If you love your pet dont ever take them to Beverly oaks vet.

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dirty, rude and incompetent. dr. leach can be abusive to clients. avoid this vet hospital at all costs. just look at all the bad reviews. city/state authorities have investigated the hospital on many occasions.

1

dirty, rude and incompetent. dr. leach can be abusive to clients. avoid this vet hospital at all costs. just look at all the bad reviews. city/state authorities have investigated the hospital on many occasions.

Pros: none..

Cons: dirty, expensive, rude, ITS ALL ABOUT THE MONEY. FIND ANOTHER VET

.

2nd review Im Ms Gold patient hank th e big cat been client since 0/05 and all the doctors are good Dr. Leech being exceptional Her advice is good I follow it and they are caring. If I have emergencies or need boarding I will go ther for my big 8 yr old cat Theyre rates are fair and they care and have a good supply in pet store. 5 stars Gaby gold and Hank the cat

5
★★★★★

2nd review Im Ms Gold patient hank th e big cat been client since 0/05 and all the doctors are good Dr. Leech being exceptional Her advice is good I follow it and they are caring. If I have emergencies or need boarding I will go ther for my big 8 yr old cat Theyre rates are fair and they care and have a good supply in pet store. 5 stars Gaby gold and Hank the cat

Message from Beverly Oaks Animal Hospital

The Beverly Oaks Animal Hospital is driven to provide quality animal care, including trauma, acute care and critical care medicine in the San Fernando Valley. We will be available for all necessary services 24 hours a day, 7 days a week. Beverly Oaks Animal Hospital is also certified by the American Animal Hospital Association. We are committed to providing quality, compassionate, and gentle medical care to pets with integrity and service to the pet's owners. We reach for the stars in terms of the quality of care we strive to everyday, every hour and for every person.

Provided by Felix

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