Adee Plumbing & Heating INC

★★★★☆
  • Main Office 5745 Crenshaw Blvd

    Los Angeles, CA 90043

    Map & Directions
  • 800-554-5858

Home & Garden

Home & Garden
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I had called another plumber for a clogged sewer, and was told my wife that it needed a major repair involving sewer relining, and that it could not be cleared without this work. I wanted a second opinion, because the work they recomended

3
★★★★★

I had called another plumber for a clogged sewer, and was told my wife that it needed a major repair involving sewer relining, and that it could not be cleared without this work. I wanted a second opinion, because the work they recomended

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I needed to get a few annoying plumbing problems fixed around the house. I had put off fixing my leaky shower, leaky hose bibb and slow tub drain for too long. Pat showed up within the time frame the office gave me and was a very cool and knowledgable. He knew how to solve each problem and made sure to explain exactly what he was going to do before he started. He was great and now I have no more leaks! Pat's the man!

5
★★★★★

I needed to get a few annoying plumbing problems fixed around the house. I had put off fixing my leaky shower, leaky hose bibb and slow tub drain for too long. Pat showed up within the time frame the office gave me and was a very cool and knowledgable. He knew how to solve each problem and made sure to explain exactly what he was going to do before he started. He was great and now I have no more leaks! Pat's the man!

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Very happy with the work. I recently bought a house and replaced my fixtures in my 2 bathrooms. I contacted Adee Plumbing and Heating after hearing about the work they'd done for a friend and was very happy with the overall service. They

3
★★★★★

Very happy with the work. I recently bought a house and replaced my fixtures in my 2 bathrooms. I contacted Adee Plumbing and Heating after hearing about the work they'd done for a friend and was very happy with the overall service. They

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My mother called me yesterday evening and told me her heater wasn't turning on. After many hours of trying to get it running I realized my attempts were futile and I needed to call a company which I'm never thrilled to do. I decided to call Adee Do because I remembered them from tv growing up. I was impresses that at 9pm on a Sunday I had no trouble scheduling an appointment for today. I couldn't be there so I asked that the technician call and talk to me about the job and he actually did! Kyle was very professional and explained everything that needed to be done. I felt comfortable with his diagnosis and the way he was treating my mother so I told him to go ahead and repair the heater. I was quite impressed with how smoothly the whole job went from my call to the final bill. It seemed very reasonable and my mother called me a while ago to tell me she was warm again and she kept praising how nice Kyle was. I've never written a review before but I felt compelled to do so because they did such a great job taking care of my mother. Thanks!

5
★★★★★

My mother called me yesterday evening and told me her heater wasn't turning on. After many hours of trying to get it running I realized my attempts were futile and I needed to call a company which I'm never thrilled to do. I decided to call Adee Do because I remembered them from tv growing up. I was impresses that at 9pm on a Sunday I had no trouble scheduling an appointment for today. I couldn't be there so I asked that the technician call and talk to me about the job and he actually did! Kyle was very professional and explained everything that needed to be done. I felt comfortable with his diagnosis and the way he was treating my mother so I told him to go ahead and repair the heater. I was quite impressed with how smoothly the whole job went from my call to the final bill. It seemed very reasonable and my mother called me a while ago to tell me she was warm again and she kept praising how nice Kyle was. I've never written a review before but I felt compelled to do so because they did such a great job taking care of my mother. Thanks!

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1 out of 1 people found this review helpful.

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On July 11th, Adee plumbing came out to my duplex to fix plumbing in a vacated unit downstairs. While backing out of my driveway, one of their drivers backed into my brand new BMW that was parked right in front of my house with several witnesses watching. My fiancee took my car over to the shop and both he and the owner acknowledged that the damage on my car matched IDENTICALLY with their vehicle height and paint, and that the damage was a "no brainer".

After acknowledging the obvious damage done by their driver and truck, instead of doing the right thing and paying their minimal deductible for the $5,000 in damage done to my car, Adee chose to take the unethical route and deny responsibility of this accident to their insurance company who has been giving me the run around for almost a month. Their entire operation functions in a completely unethical manner.

I have used Adee Plumbing in the past, however will refuse to support their business moving forward. I had to file a report with the police as well as a suit with my lawyer against Adee as a result of their negligence. I would not do business with them, in case any accident occurs with plumbing, it is highly unlikely that they will utilize their insurance to resolve the problem in an ethical manner. They are not accountable and do not conduct themselves with any integrity.

0
★☆☆☆☆

On July 11th, Adee plumbing came out to my duplex to fix plumbing in a vacated unit downstairs. While backing out of my driveway, one of their drivers backed into my brand new BMW that was parked right in front of my house with several witnesses watching. My fiancee took my car over to the shop and both he and the owner acknowledged that the damage on my car matched IDENTICALLY with their vehicle height and paint, and that the damage was a "no brainer".

After acknowledging the obvious damage done by their driver and truck, instead of doing the right thing and paying their minimal deductible for the $5,000 in damage done to my car, Adee chose to take the unethical route and deny responsibility of this accident to their insurance company who has been giving me the run around for almost a month. Their entire operation functions in a completely unethical manner.

I have used Adee Plumbing in the past, however will refuse to support their business moving forward. I had to file a report with the police as well as a suit with my lawyer against Adee as a result of their negligence. I would not do business with them, in case any accident occurs with plumbing, it is highly unlikely that they will utilize their insurance to resolve the problem in an ethical manner. They are not accountable and do not conduct themselves with any integrity.

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Dave answered my call this morning and flatly told me that he would no longer help setup appointment times directly with my tenants for a plumbing service call. His explanation was that Adee Do's antiquated computer system keeps service calls unresolved for weeks at a time which did not seem to be an issue when I called them in the past. As an out-of-area landlord, I've exclusively gone with Adee for more than ten years and his response forced me to look elsewhere. If it wasn't for Dave, I would not have known about the high quality of service at his competitor (who runs radio commercials) . His competitor was very professional and instantly called my tenant to setup a time, then gave me a follow-up call with an update. Thanks to Adee and Dave, I'm moving my business elsewhere.

1
★☆☆☆☆

Dave answered my call this morning and flatly told me that he would no longer help setup appointment times directly with my tenants for a plumbing service call. His explanation was that Adee Do's antiquated computer system keeps service calls unresolved for weeks at a time which did not seem to be an issue when I called them in the past. As an out-of-area landlord, I've exclusively gone with Adee for more than ten years and his response forced me to look elsewhere. If it wasn't for Dave, I would not have known about the high quality of service at his competitor (who runs radio commercials) . His competitor was very professional and instantly called my tenant to setup a time, then gave me a follow-up call with an update. Thanks to Adee and Dave, I'm moving my business elsewhere.

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Business Response:

Our goal is to provide top quality service that meets and hopefully exceeds our customers expectations. Occasionally. we find that we have failed to perform to the high standards that we feel our customers deserve. When this does occur, we do our best to find out what went wrong, so that we can take corrective action, and make it right if possible. We should have agreed to attempt to contact the Landlords tenant to set up a service appointment. The employee involved has been spoken to about this, and understands it was mishandled.
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Very unprofessional. I was given a verbal quote of $750.00 to fix my water heater and the tech told me he would return the next day to install the part. The following day I still had not heard from them and called. The tech told me he was having a hard time locating the part. He called back 15 minutes later and told me that he had found it but it would now be $960.00 to fix my water heater. When I asked to speak to a manager Moss told me that it was an expensive part and that was the new quote. In my experience most professional businesses will give a written quote before doing the job and not just raise it when they see fit. I will never use them again.

1
★☆☆☆☆

Very unprofessional. I was given a verbal quote of $750.00 to fix my water heater and the tech told me he would return the next day to install the part. The following day I still had not heard from them and called. The tech told me he was having a hard time locating the part. He called back 15 minutes later and told me that he had found it but it would now be $960.00 to fix my water heater. When I asked to speak to a manager Moss told me that it was an expensive part and that was the new quote. In my experience most professional businesses will give a written quote before doing the job and not just raise it when they see fit. I will never use them again.

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0 out of 1 people found this review helpful.

Business Response:

We regret that this customer was unhappy with our service. We inspected the water heater at no charge, and because the part would have to be located, the technician, did say that the part and installation probably would be approximately $750. It was not an exact quote as we had to locate the part and find it's cost, and that is why no written estimate was provided. Obviously our customer was under the impression that it was a firm price quote, and we regret the confusion and misunderstanding.
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They came within two hours. I was happy that it took less than ten minutes to clear up my sink. The receipt that I was given explained everything in detail, including my rights and their policy regarding cancellations. This company is the most professional of them all! I would recommed Adee to everyone.

5
★★★★★

They came within two hours. I was happy that it took less than ten minutes to clear up my sink. The receipt that I was given explained everything in detail, including my rights and their policy regarding cancellations. This company is the most professional of them all! I would recommed Adee to everyone.

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1 out of 1 people found this review helpful.

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