Horrible Customer Service...Rude
3
Okay since this is the nearest discount type store to my home, I do a lot of my shopping at this Target. Sure employees cut you off in aisles and occasionally bump into you but it's tolerable. After today, however, I believe I'll be heading elsewhere. On Dec 8, I bought a DVD for a Christmas gift. On the 11th, when I realized I had bought the regular instead of the special version, I decided to exchange it. When I tried to exchange the DVDs, I was told they have to open the new exchange because the other DVD had been opened. I assured them I didn't open it and that I didn't want the DVD opened because it is a gift. The manager I spoke with told me I had opened it and I couldn't prove to him otherwise and that I could only exchange for an opened item. So I guess they place opened DVDs back on the shelf and expect the customer to bite the buck. I don't mind their policy and will totally abide by it...IF I am actually the one who opened the item. Be very careful when you purchase from Target. Apparently this company treats all of its customers badly http://www.my3cents.com/search.cgi?criteria=Target
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