Amadeus Spa

Reception staff are either indifferent, uninterested, or artificially sweet. Decor and ambiance of the whole place needs updating. Had a nightmare technician for a facial. Massage therapist I've tried so far are acceptable. Will not recommend this place to anyone I care about.

Posted 11/02/09 | Report Abuse

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I am utterly disappointed. I had my hair straightened by Alice at Amadeus Salon, Green Street. I was told its going to be bone straight. I am sure she must be laughing behind me.. "bone straight!! yeah.. you wish!!" My hair looks like a bunch of straws - ugly wavy straws. This is the ugliest looking hair I have ever had. I HATE MY HAIR. On a scale of 1 to 5, I would rate her minus 10. Never go to Amadeus, and if you did go.. never never let Alice touch your hair. She does not deliver what she promises. I VOTE NO TO ALICE.

Posted 07/30/09 | Report Abuse

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My daughter and I went for an expensive manicure/pedicure experience which I thought would be a very special treat for her graduation. WRONG!!! From the beginning when we went to select magazines we found a minimal selection, everything several months old and falling apart. We should have left then while we were ahead. The spa interior was very unimpressive, not luxurious or inviting like I would expect for the prices they charge. Trish, my manicurist began filing my first nail at which I yelped since she was hurting me, she continued until she drew blood. Trish also sniffled from a cold the entire time she did my mani/pdei...really disgusting!!! At the conclusion of our pedicures we thought we could sit and relax for a few minutes to allow our nails to dry, instead we were told a group was coming in and we needed to leave. Not at all what I expected for the price we paid. I'll never return even if we had paid half of what we did, it was a very unpleasant experience.

Posted 07/03/09 | Report Abuse

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It was awful! i shouldn't have to say anything more. It was awful and my hair looked like trash. I will NEVER go back to Amadeus spa.! I hated it so much! jk

Posted 08/31/08 | Report Abuse

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Stay Away - I probably shouldn't even say anything further, very poor customer service, lack of professionalism etc. costly and fail to take into considerations their client's wisshes as to interjecting their own opinions

Posted 05/30/08 | Report Abuse

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My first cut at Amadeus was excellent, and they were very nice. When I returned, they were too busy to be bothered and the man who cut my hair the first time spent maybe ten minutes with me total. His assistant did the entire blowdry and style, after which he returned to say goodbye. The cut was different than the first one, but he didn't seem to have any interest in whether it was what I wanted. I went back again, thinking he had just had a bad day. Same thing. Too busy to bother. Too cool to care. I'll never go back.

Posted 01/09/08 | Report Abuse

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Amadeus Spa in Pasadena has the worse front desk receptionist of any salon or any business for that matter! The staff is constantly being replaced and therefore the lack of training is evident. I am suprised they all know how to answer a phone let alone check customers in and out. Just scheduling an appointment in itself is a task for these people. I have been a long time customer of over 10 years and love the stylist, colorist, and massage therapists there! But I feel the owners need to shell out a few more bucks on training for the front desk staff considering they are the first people who customers encounter because it really does give a big impression on the rest of the staff who are just wonderful. Please do something!

Posted 12/28/07 | Report Abuse

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I was very surprised and disappointed when I gathered items to buy with the Spa Wish certificate that I got as a gift for my birthday.....went to the counter near the cashier where she told me they don't accept them...only for massages! I have gotten this Spa Wish gift certificate before and have had no trouble with buying products at other salons. I even spoke to the Mgr and he just said, "sorry". I would not go back there......got a very unfriendly vibe.

Posted 03/11/07 | Report Abuse

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I've gone several times for bikini and recently for eyebrow design which was nerve wracking decision for me. She perfectly evened my brows by tweezing and listened to my concerns about their shape. I feel much more confident.

PROS: listening and skill - she has at least ten years experience
CONS: it's not free

Posted 07/05/06 | Report Abuse

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Amadeus Spa is a wonderful place to go for a bit of pampering. I've had full body massages, facials, and my eyebrows styled by various technicians. I've always been incredibly satisfied with the quality of the care I've received.

Posted 10/07/05 | Report Abuse

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Oh, but going to Amadeus Spa makes one wish for ridiculous amounts of disposable income that could be spent right here. I presonally think the facial is the best bet, because a small upper body massage is included-- and since neck and shoulders is where I keep my stress-- ah! relief! Go to Veronica for the best treatments-- she is so gentle and even her voice is soothing and helps you to de-stress after a hectic day. Afterwards, you can hang around and use the shower room and/or sauna for as long as your lil heart desires. Sweet!

Posted 09/15/05 | Report Abuse

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They are a day spa but I went there to get my nails done. Very quick with the cuticle cutting, and very attentive with the footbath for my pedicure. I like how they treated me and the price is not bad.

Posted 07/09/05 | Report Abuse

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Amadeus has excellent customer service and beauty services. The facilities are always clean and well-kept. I've had massages, pedicures, and haircuts and have always been pleased with my experience.

Posted 06/19/05 | Report Abuse

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Was somewhat disappointed. Although she did a nice job, she was somewhat rough.
The room where the pedicures are done is very uninviting -
green walls, no windows.
They will validate your parking, so be sure to ask.

Posted 06/06/05 | Report Abuse

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The Amadeus Spa on Green Street offers a multitude of services: nails, hair, massages, facials, and waxing, just to name a few. I was given a gift card for a massage and facial, and was quite pleased with the service and setting.

After checking in, I was led to the bathroom, which also boasts a steam room, showers, and an area in which to dress and get ready once your services are over. After a bit of time in the steam room and then in the quiet room, I was taken back to the massage room by my masseuse. The massage was excellent. The masseuse asked the type of pressure I preferred and followed that throughout the treatment. She also didn't chat, which I loved!

I then spent some time in the quiet room before my European facial. Again, another extraordinary service. The esthetician offered suggestions for my dry and post-baby hormonal skin.

I would definitely return to Amadeus in the future.

Posted 06/05/05 | Report Abuse

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There is too much to say about this place. They provide you beverages if you are interested. They always have someone hip, fun, and ready to style your hair. They have great service and are so nice and helpful in any way they can possibly be. I go there to get my hair done and they always do such a wonderful job. They use really good products and give you relaxing head massages. I'm always so excited to go.

Posted 03/14/05 | Report Abuse

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The staff are great, the service is great, relax and enjoy all the services and products they offer. Fabulous hair cuts and marvelous shampoos. And they validate the parking!

Posted 03/01/05 | Report Abuse

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This is my second favorite spa (to Burke Williams) in Pasadena. I had a great haircut and an okay massage. I have had better massages, but each massage is dependent on the therapist. There is a smaller relaxation room than Burke and a similar price. I was really happy with my haircut. Parking is a pain because you have to pay the Paseo rates.

Enjoy.

Posted 12/14/04 | Report Abuse

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Be prepared to get spoiled in this place. The staff is very friendly and super professional. If you're a very modest person, there's no need to worry at this place - the staff will make you feel at ease. Go in for a massage or a special body scrub andcome out feeling relaxed.

The hairstylists also do great work - it's definitely worth the expense.

Posted 11/21/04 | Report Abuse

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Great haircut, but a bit pricey. Very friendly staff.

Posted 11/16/04 | Report Abuse

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I use Amadeus for waxing treatments. Their staff is discrete and professional. My only warning would be that the hostesses change on a regular basis and therefore usually are in some learning phase. That, however, does not outweight the quality of service you recieve once you are there.

Posted 11/08/04 | Report Abuse

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great hair salon, a bit pricey for just a hair cut, but the look and the way it grows out make up for it.

Posted 10/13/04 | Report Abuse

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A day spa environment. Outside of the common waiting area, which is kind of noisy, it's quiet and relaxing. A little less personal than I'd like, but the facilities are quite nice.

Posted 06/04/04 | Report Abuse

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Facilities are lacking and the space is starting to get a little worn. Therapists are generally pretty good.

Posted 05/18/04 | Report Abuse

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Relaxing and nice facial specialists.

Posted 04/12/04 | Report Abuse

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