Windows Etc

★★☆☆☆
  • 402 W Arrow Hwy 9

    San Dimas, CA 91773

    Map & Directions
  • 909-394-4749

About Windows Etc

Categories

Home & Garden

Home & Garden
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2.3333 3
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Tried to get an estimate from Windows Etc and they took 5 weeks to get back to me. By that time I had already chosen Door and Window Plus 626-399-1569 Door and Window Plus came out to my house and gave me an estimate on my windows that same day. No games. Just a good presentation and good price. Funny thing was that the Windows Etc estimate for the same exact windows was thousands more than Door and Window Plus. Windows Etc's customer service sucks.

1
★☆☆☆☆

Tried to get an estimate from Windows Etc and they took 5 weeks to get back to me. By that time I had already chosen Door and Window Plus 626-399-1569 Door and Window Plus came out to my house and gave me an estimate on my windows that same day. No games. Just a good presentation and good price. Funny thing was that the Windows Etc estimate for the same exact windows was thousands more than Door and Window Plus. Windows Etc's customer service sucks.

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We had a patio slider and a new front door put in by Window's Etc. We spent close to $10,000. The work was done by the owner and a couple of other guys. The back slider's handles ended up being uneven, the molding cracked, the weather stripping ended up falling off THREE times and the locking system up top was botched. The front door molding corners didn't square up and was left to show where the nails and screws were placed, plus - our interior wall was cracked and crumbling. After several conversations, they came back and fixed some of the problems, each time the worker was late for the appointment. Finally, the owner's son came and suggested that I just couldn't be pleased and offered Dodger tickets to appease us. I told him I just wanted what we were promised and paid for - two nice doors installed CORRECTLY. He promised to come back and fix the weather stripping, locking system and front door molding. We never saw or heard from him again. My handy husband ended up correcting the finish work. What a hassle!

PROS: Wife does a good job selling and showing the available options
CONS: Shoddy finish work

2
★★☆☆☆

We had a patio slider and a new front door put in by Window's Etc. We spent close to $10,000. The work was done by the owner and a couple of other guys. The back slider's handles ended up being uneven, the molding cracked, the weather stripping ended up falling off THREE times and the locking system up top was botched. The front door molding corners didn't square up and was left to show where the nails and screws were placed, plus - our interior wall was cracked and crumbling. After several conversations, they came back and fixed some of the problems, each time the worker was late for the appointment. Finally, the owner's son came and suggested that I just couldn't be pleased and offered Dodger tickets to appease us. I told him I just wanted what we were promised and paid for - two nice doors installed CORRECTLY. He promised to come back and fix the weather stripping, locking system and front door molding. We never saw or heard from him again. My handy husband ended up correcting the finish work. What a hassle!

PROS: Wife does a good job selling and showing the available options
CONS: Shoddy finish work

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This window company has really good workers. They are all highly skilled and trained installers. The company has been family owned and operated for the last 30 years. They will give free estimates which is really nice. The prices are a little on the high side, but their work is really good. And it is really easy to talk with the installers, they are all really nice.

4
★★★★☆

This window company has really good workers. They are all highly skilled and trained installers. The company has been family owned and operated for the last 30 years. They will give free estimates which is really nice. The prices are a little on the high side, but their work is really good. And it is really easy to talk with the installers, they are all really nice.

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