24 Hour Fitness

Hello,

I am a returning member at 24 hour fitness. I've had a very poor experience since I signed up 3 months ago with billing and customer service which has resulted in monthly frustrating phone calls. I will be canceling my membership tomorrow and posting reviews on the internet about poor customer service and wasting my money at 24 hour fitness. My account was setup for auto payments so I don't have to worry about this problem and now I'm having to argue with your staff about late fees. To top it off, I will not get my last months payment returned because "it was required to sign up for a membership." What a waste of time and money!

Randy

Posted 10/28/09 | Report Abuse

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Hey I just wanted to say "Thank you very much" to Mike Craig. He works at the Balboa 24 hr in San Diego. I was coming in this sat to join, and was called out of town because of work. He was very charming and made me feel at home. Sorry I didn't make it in, but you were so nice, I would join in a min if I end up living full time in San Diego.Sincerely,Brenda Burnside

Posted 06/04/08 | Report Abuse

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Most other 24 hour fitnesses are clean and much newer. This one seems to have old equipment. The plus is that it's fairly big so there's plenty of equipment to work out with.

Posted 11/24/05 | Report Abuse

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Im not one to work out and i still suprized that i still go to this gym. Overall i think this is a great place to get buff at. They have a wide range of machines to work with and have trainers that can teach u have to use them properly.

Posted 04/13/05 | Report Abuse

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as a member of this gym I was looking for one when I vactioned in san diego, and I found this one. it was okay a little crowded and for some reason I found it seedier than the others. maybe try going before closing to weed out the creeps!

Posted 02/06/05 | Report Abuse

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I tried this gym by signing up for the free trial period pass, and would definately recommend you try it before you sign up for a membership to see if you like it. I liked this gym because it is very large and has alot of really good equipment and workout gear. I tried the exercise ball here for the first time which was pretty interesting. There was never any wait for the elliptical machines, which I liked. The only complaint I had with them, was the membership I signed up for was restrictive on what days you could go use the gym. Like you can pick every mon, wed and fri to save money on a membership. I think if I were to renew my membership I would go with the all-inclusive membership, because sometimes I find myself wanting to go on an off day.

Posted 01/12/05 | Report Abuse

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