I am glad to see people are speaking out on the horrible service this place offers. I had my son's birthday party, this past weekend and although both my party host were sweet and YOUNG tops 15.
I had guest arrive at my party and a couple of them did not bring socks with them to bowl we had the combo birthday party for bowling and laser tag, when we went to the counter this BALD white man was rude and unprofessional. HE SHOUTED AT THE party host and was rude PERIOD. I had some guest drive over 60 miles and was rather embarassed that they had to pay $3.00 to purchase a pair of SOCKS. give me a break! I dont think it would of bothered me as much had he not been so DARN rude to his own co worker i would hate to think he is the owner of the place, but then again I should have listened to the previous reviews on here. I would never go back and would advise everyone of not giving this place there money- PERHAPS when they plan on getting rid of whomever manages the counter and learns a few 101 on customer service.
Pros: Great kidsjust trying to earn extra cash
Cons: POOR management cannot deal with customer services issues