Milt & Edie's Drycleaners

★★★★☆
  • 4021 W Alameda Ave

    Burbank, CA 91505

    Map & Directions
  • 818-846-4734

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.

Milt & Edie's lost a button down shirt of mine. I brought in 3 shirts, and they only gave me back 2. I called 3 different times to let them know they lost my shirt. Each time, they let me know that a manager would call me back immediately, and each time, no one ever called me back. Finally, after 2 weeks, I called and spoke to a manager. She acknowledge that my shirt had been lost by them. They had footage of me bringing in 3 shirts, and admitted they could not find the 3rd. She said that the owner would only reimburse me for the shirt if I showed them a receipt, which I found very frustrating. Fortunately I was able to track down the receipt, but when I showed the owner, he said he would only reimburse me for 50% of the shirt because it was more than a year old.

I can't believe that a business owner of a high trafficked drycleaner would have such a bad understanding of accountability and customer service. Obviously I will never use their store again and that loss of revenue far outweighs the cost of my shirt. Obviously I would write a bad review about his business which will hopefully impact other people thinking about using his service.

Please spare yourself the frustration and use a different drycleaner. If they don't lose or damage your clothes, the place is fine, just overpriced. But if you're like me, and many others on this site, when they do make a mistake, they will do the worst possible job to rectify what they've done.

1
★☆☆☆☆

Milt & Edie's lost a button down shirt of mine. I brought in 3 shirts, and they only gave me back 2. I called 3 different times to let them know they lost my shirt. Each time, they let me know that a manager would call me back immediately, and each time, no one ever called me back. Finally, after 2 weeks, I called and spoke to a manager. She acknowledge that my shirt had been lost by them. They had footage of me bringing in 3 shirts, and admitted they could not find the 3rd. She said that the owner would only reimburse me for the shirt if I showed them a receipt, which I found very frustrating. Fortunately I was able to track down the receipt, but when I showed the owner, he said he would only reimburse me for 50% of the shirt because it was more than a year old.

I can't believe that a business owner of a high trafficked drycleaner would have such a bad understanding of accountability and customer service. Obviously I will never use their store again and that loss of revenue far outweighs the cost of my shirt. Obviously I would write a bad review about his business which will hopefully impact other people thinking about using his service.

Please spare yourself the frustration and use a different drycleaner. If they don't lose or damage your clothes, the place is fine, just overpriced. But if you're like me, and many others on this site, when they do make a mistake, they will do the worst possible job to rectify what they've done.

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.

They are really good at ruining their costumers clothes. I hate this place and I wish they will be out of business soon. Very very very bad cleaners.

3
★★★★★

They are really good at ruining their costumers clothes. I hate this place and I wish they will be out of business soon. Very very very bad cleaners.

.

I had a dress dry cleaned yesterday, because my regular cleaner does not offer same day service. When I brought the dress in I was told that the 2 hour service would be 4 hours minimum. I got sticker shock because I was charged $21 for

3
★★★★★

I had a dress dry cleaned yesterday, because my regular cleaner does not offer same day service. When I brought the dress in I was told that the 2 hour service would be 4 hours minimum. I got sticker shock because I was charged $21 for

.

Unbelievable service! ...nose bleed in car on way to work, tried a stain remover stick i had in my computer bag, didn't work at all...went to Toluca lake drycleaners, asked if they had a cleaning solution that could get out the stain -

3
★★★★★

Unbelievable service! ...nose bleed in car on way to work, tried a stain remover stick i had in my computer bag, didn't work at all...went to Toluca lake drycleaners, asked if they had a cleaning solution that could get out the stain -

.

I had a GROUPON and I trekked out by Bus, RedLIine and Bus and it was well worth it. The place is HJGE and does have a 'factory feel' but once i had helped myself to a bag of free popcorn and sat down to wait and let people aclimatize themselves to my garb (hat was spectacular from my 'collection' but in Burbank they dont see these....)I felt very comfortable. I left alterations-they seem to have a HUGE staff of people at sewing machnes and dry cleaning. I have to TREK back to pick it all up, but i was quite happy and am sure they will do a very good job!! I canNOT believe the two negative reviews and hope they were having an 'off' day......I will give a second report after I return to take more stuff and pick up what I left. I HOPE they did the great job I think they offer.

2
★★★★★

I had a GROUPON and I trekked out by Bus, RedLIine and Bus and it was well worth it. The place is HJGE and does have a 'factory feel' but once i had helped myself to a bag of free popcorn and sat down to wait and let people aclimatize themselves to my garb (hat was spectacular from my 'collection' but in Burbank they dont see these....)I felt very comfortable. I left alterations-they seem to have a HUGE staff of people at sewing machnes and dry cleaning. I have to TREK back to pick it all up, but i was quite happy and am sure they will do a very good job!! I canNOT believe the two negative reviews and hope they were having an 'off' day......I will give a second report after I return to take more stuff and pick up what I left. I HOPE they did the great job I think they offer.

.

You can visit this place just about any time of the day or night! Never an excuse not to pick up your dry cleaning. Also do great work with the alterations. Always have snacks waiting for you, too!

2
★★★★★

You can visit this place just about any time of the day or night! Never an excuse not to pick up your dry cleaning. Also do great work with the alterations. Always have snacks waiting for you, too!

.

This is the only cleaners or tailor I will ever go to.
I love this place. And I love all the employees. The tailors are the best ever. I feel like Rozik is my personal tailor. Everyone is so nice and helpful. The service or quaility of the work could not be better.
The only place I would trust my vintage clothing too. And some may complain about the prices but you get what you pay for. I would rather
pay thier prices then go anywhere else for sub par work and poor customer service.

2
★★★★★

This is the only cleaners or tailor I will ever go to.
I love this place. And I love all the employees. The tailors are the best ever. I feel like Rozik is my personal tailor. Everyone is so nice and helpful. The service or quaility of the work could not be better.
The only place I would trust my vintage clothing too. And some may complain about the prices but you get what you pay for. I would rather
pay thier prices then go anywhere else for sub par work and poor customer service.

.

I was looking for a place that was open late so I can get my pants hemmed (I work 9-6+ everyday) and Milt and Edie's is open 24 hours...so convenient!

Always come here to get my pants hemmed because I am short and they are awesome! So fast and efficient! Same with the 2 hour dry cleaning, love it! If you like their facebook page, they give you a $10 voucher. I'm so happy I found this place!

2
★★★★★

I was looking for a place that was open late so I can get my pants hemmed (I work 9-6+ everyday) and Milt and Edie's is open 24 hours...so convenient!

Always come here to get my pants hemmed because I am short and they are awesome! So fast and efficient! Same with the 2 hour dry cleaning, love it! If you like their facebook page, they give you a $10 voucher. I'm so happy I found this place!

.

I just bought a new motorcycle jacket and I needed some patches sewn on ASAP. It was a Sunday and I called all around town but Alteration shops were either closed or had no experience in sewing on leather until I ran across M&E Drycleaners. Not only did they sew on my patches but they had it done in 3 hours. The price was a tad bit expensive but the work was done immediately and I had my jacket and I was back on the road riding in no time. I recommend this place if you need something done right away.

2
★★★★★

I just bought a new motorcycle jacket and I needed some patches sewn on ASAP. It was a Sunday and I called all around town but Alteration shops were either closed or had no experience in sewing on leather until I ran across M&E Drycleaners. Not only did they sew on my patches but they had it done in 3 hours. The price was a tad bit expensive but the work was done immediately and I had my jacket and I was back on the road riding in no time. I recommend this place if you need something done right away.

.

I have to say that I was shocked to see that this amazing drycleaners has only 3 stars. I was actually searching for something else on Yelp and ran into their reviews. And now I have to write my own two cents about this great place.
I've been a loyal customer of Milt and Edie's for about four years now. It was highly recommended to me by other people in my profession. I'm a wardrobe stylist and costume designer in LA. And one of my primary and most important responsibilities is to make sure that I take very "VERY" good care of the actor's clothes. If anything happens to their clothes MY job is on the line... I trust no one else with my costumes and wardrobe but Milt and Edie's. As a wardrobe stylist and an experienced consumer, the following are the reasons why I love Milt and Edie's:

1)They are open 24 hours. So no matter what time it is, you can go there and pick up or drop off.

2) They have a very quick turn around! Even two hours or less!...just ask to speak to their amazing, professional, friendly manager.....he WILL help you because he actually really cares about what he does! I drop off my clothes and they ask me when I want to pick it up. I can even pick my 30 pieces up the next day at no extra cost.

3) A+++++ costumer service. Boy is it getting very hard if not impossible to find this in LA. Tip-top customer service is what you'll find at this drycleaners. I once received a pair of pants with a stain on them. I simply took it back and they re-drycleaned at no extra cost and delivered them to my home. They will fix any problem that a customer might have.

4) FREE pick-up and drop off to your home.

5) They clean the American flag for free. It's good to still see some patriotism in this country.

6) Not only will they dryclean your clothes but they also fluff and fold, clean wedding dresses, clean purses, clean Uggs, your leathers and furs ...and much more.

7) If you are unemployed and you're going to an interview, Milt and Eddie's will dry clean your suit for free. Seriously folks, how many dry cleaners would do this....or would even care?

8) They're constantly mailing coupons and they always accept competitors coupons. How many other dry cleaners send out monthly coupons?

I have read some of the other reviews on Yelp about Milt and Edie's and noticed that people were giving this place low stars because they were expensive. Well, all I have to say is that if you can't afford to shop at Bloomies go to Target. Hey Peeps, it's wrong to give this place low stars because you feel that they're expensive. Yes, Milt and Edie's isn't cheap but then again if cheap is what you are looking for than go to one of the many cheap dry cleaners in LA that will charge a couple of bucks and will use the cheapest form of solutions (not to mention horrible for the environment), ruin your clothes the very first time they dry clean it, and offer horrible, nasty, costumer service. YOU GET WHAT YOU PAY FOR :)

2
★★★★★

I have to say that I was shocked to see that this amazing drycleaners has only 3 stars. I was actually searching for something else on Yelp and ran into their reviews. And now I have to write my own two cents about this great place.
I've been a loyal customer of Milt and Edie's for about four years now. It was highly recommended to me by other people in my profession. I'm a wardrobe stylist and costume designer in LA. And one of my primary and most important responsibilities is to make sure that I take very "VERY" good care of the actor's clothes. If anything happens to their clothes MY job is on the line... I trust no one else with my costumes and wardrobe but Milt and Edie's. As a wardrobe stylist and an experienced consumer, the following are the reasons why I love Milt and Edie's:

1)They are open 24 hours. So no matter what time it is, you can go there and pick up or drop off.

2) They have a very quick turn around! Even two hours or less!...just ask to speak to their amazing, professional, friendly manager.....he WILL help you because he actually really cares about what he does! I drop off my clothes and they ask me when I want to pick it up. I can even pick my 30 pieces up the next day at no extra cost.

3) A+++++ costumer service. Boy is it getting very hard if not impossible to find this in LA. Tip-top customer service is what you'll find at this drycleaners. I once received a pair of pants with a stain on them. I simply took it back and they re-drycleaned at no extra cost and delivered them to my home. They will fix any problem that a customer might have.

4) FREE pick-up and drop off to your home.

5) They clean the American flag for free. It's good to still see some patriotism in this country.

6) Not only will they dryclean your clothes but they also fluff and fold, clean wedding dresses, clean purses, clean Uggs, your leathers and furs ...and much more.

7) If you are unemployed and you're going to an interview, Milt and Eddie's will dry clean your suit for free. Seriously folks, how many dry cleaners would do this....or would even care?

8) They're constantly mailing coupons and they always accept competitors coupons. How many other dry cleaners send out monthly coupons?

I have read some of the other reviews on Yelp about Milt and Edie's and noticed that people were giving this place low stars because they were expensive. Well, all I have to say is that if you can't afford to shop at Bloomies go to Target. Hey Peeps, it's wrong to give this place low stars because you feel that they're expensive. Yes, Milt and Edie's isn't cheap but then again if cheap is what you are looking for than go to one of the many cheap dry cleaners in LA that will charge a couple of bucks and will use the cheapest form of solutions (not to mention horrible for the environment), ruin your clothes the very first time they dry clean it, and offer horrible, nasty, costumer service. YOU GET WHAT YOU PAY FOR :)

.

What a joke. I took 4 pairs of pants in to be altered, but only came out with 3. Took 'em a day to find the lost pair, which they claim was seperated from the group because it was already the length I was requesting via alteration. Then, they delivered the pair of pants to my home when I wasn't there -- they just left them hanging on my door for someone to steal, even though the girl promised they wouldn't be delivered until the following morning (when I would be home). Oh, and get this, these pants are brand new and still have the tags on 'em. It's funny because I wanted the length shortened from a 30 to 29, and guess what the tag says??? 30. Thanks, M & E. Signed, Your BIGGEST Fan! And by the way, Flair Cleaners is virtually across the street in the Vons shopping center. I highly recommend going!!

1
★☆☆☆☆

What a joke. I took 4 pairs of pants in to be altered, but only came out with 3. Took 'em a day to find the lost pair, which they claim was seperated from the group because it was already the length I was requesting via alteration. Then, they delivered the pair of pants to my home when I wasn't there -- they just left them hanging on my door for someone to steal, even though the girl promised they wouldn't be delivered until the following morning (when I would be home). Oh, and get this, these pants are brand new and still have the tags on 'em. It's funny because I wanted the length shortened from a 30 to 29, and guess what the tag says??? 30. Thanks, M & E. Signed, Your BIGGEST Fan! And by the way, Flair Cleaners is virtually across the street in the Vons shopping center. I highly recommend going!!

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.

Milt n Edies is the number one Drycleaners in the United States.... They have been delivering with no additional charge since 1935! They have instant tailoring, free food and coffee... What is this place?! Its like the perfect drycleaners!

5
★★★★★

Milt n Edies is the number one Drycleaners in the United States.... They have been delivering with no additional charge since 1935! They have instant tailoring, free food and coffee... What is this place?! Its like the perfect drycleaners!

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.

I had a dress dry cleaned yesterday, because my regular cleaner does not offer same day service. When I brought the dress in I was told that the 2 hour service would be 4 hours minimum. I got ??sticker shock? because I was charged $21 for a very simple dress, when my regular dry cleaner only charges $12 for the same dress. I had to ask twice about prices. They don't ask for money up front, so you get the sticker shock after the work is done. Be careful of any place that does not tell you costs up front. I thought about leaving immediately, but then I thought the more expensive price must mean better work and I really needed the same day service. I should have read some reviews online. I showed the problem of the dress to the woman accepting it, so there would be no misunderstanding about what needed to be done. The dress had been hanging in my closet and there were some dust stains at the hem, where it had been peeking out of the garment bag. There were also several very small spots (1/2 inch) of food stains, from a clumsy waiter at a restaurant. This is nothing that any dry cleaner cannot handle, I have had wool jackets dry cleaned to perfection from having dust stains on the shoulders. I was shocked that the dress that I picked up looked exactly, like the dress that I had turned in. None of the dust stains were gone, all of the dust stains were there, except perhaps they were a little lighter than before, a little less visible. I was also shocked, that every single one of the little spots that I had pointed out were still there, not one was missing. So, I can only assume the ??spot removal? service is a joke, even when you point out the spots to the employees, they still don??t remove them. So, for $21 Milt & Edie??s did nothing for me. I was not able to wear the dress and I had to scramble at the very last minute to find something else to wear, when I lifted the plastic and found that nothing had been cleaned. I will be leaving internet reviews about Milt & Edie??s as a lot of promises and nothing delivered. People should not be paying more, when the work done is a lot worse, which in my case was literally nothing. For a minute I thought perhaps the dress had not been dry cleaned at all. If it were up to their service, I would have to throw the dress away right now, because it is unwearable. The website looks great, but the service is terrible, certainly much worse than my regular dry cleaner who does not even do any work on site. I contacted the management at Milt & Edie's and they have not responded yet. But after reading the reviews here, there is no way I am letting them take another turn at my dress, especially the ones about clothes wearing out faster. I will be requesting a full refund, so I can take it to my regular dry cleaner who is at least honest with me about what she can and can't do. Also, I was a new customer and I did not even get a ??gift bag.? I point this out, because this is an example of just another thing that was promised and not delivered. It is too bad, because the hours were very convenient for emergencies and the services promised on the website are amazing. I had some tops with open seams, which they say on their website that they repair for "no extra charge," but the cleaning cost is probably so high to begin with that the "no extra charge" is meaningless. But I thought if they have better service, then I can take my more expensive garments there and the extra cost would be worth it. I mistakenly thought that the additional expense would be worth it for a better range of services. I can safely say the so called ??10 point promise? for every garment on their website is just advertising. If you ever read their website, it almost comical to think about what they promise and what they deliver. Also, going into their store, there were no customers, no popcorn etc., just 2 people standing around directing.

0
★☆☆☆☆

I had a dress dry cleaned yesterday, because my regular cleaner does not offer same day service. When I brought the dress in I was told that the 2 hour service would be 4 hours minimum. I got ??sticker shock? because I was charged $21 for a very simple dress, when my regular dry cleaner only charges $12 for the same dress. I had to ask twice about prices. They don't ask for money up front, so you get the sticker shock after the work is done. Be careful of any place that does not tell you costs up front. I thought about leaving immediately, but then I thought the more expensive price must mean better work and I really needed the same day service. I should have read some reviews online. I showed the problem of the dress to the woman accepting it, so there would be no misunderstanding about what needed to be done. The dress had been hanging in my closet and there were some dust stains at the hem, where it had been peeking out of the garment bag. There were also several very small spots (1/2 inch) of food stains, from a clumsy waiter at a restaurant. This is nothing that any dry cleaner cannot handle, I have had wool jackets dry cleaned to perfection from having dust stains on the shoulders. I was shocked that the dress that I picked up looked exactly, like the dress that I had turned in. None of the dust stains were gone, all of the dust stains were there, except perhaps they were a little lighter than before, a little less visible. I was also shocked, that every single one of the little spots that I had pointed out were still there, not one was missing. So, I can only assume the ??spot removal? service is a joke, even when you point out the spots to the employees, they still don??t remove them. So, for $21 Milt & Edie??s did nothing for me. I was not able to wear the dress and I had to scramble at the very last minute to find something else to wear, when I lifted the plastic and found that nothing had been cleaned. I will be leaving internet reviews about Milt & Edie??s as a lot of promises and nothing delivered. People should not be paying more, when the work done is a lot worse, which in my case was literally nothing. For a minute I thought perhaps the dress had not been dry cleaned at all. If it were up to their service, I would have to throw the dress away right now, because it is unwearable. The website looks great, but the service is terrible, certainly much worse than my regular dry cleaner who does not even do any work on site. I contacted the management at Milt & Edie's and they have not responded yet. But after reading the reviews here, there is no way I am letting them take another turn at my dress, especially the ones about clothes wearing out faster. I will be requesting a full refund, so I can take it to my regular dry cleaner who is at least honest with me about what she can and can't do. Also, I was a new customer and I did not even get a ??gift bag.? I point this out, because this is an example of just another thing that was promised and not delivered. It is too bad, because the hours were very convenient for emergencies and the services promised on the website are amazing. I had some tops with open seams, which they say on their website that they repair for "no extra charge," but the cleaning cost is probably so high to begin with that the "no extra charge" is meaningless. But I thought if they have better service, then I can take my more expensive garments there and the extra cost would be worth it. I mistakenly thought that the additional expense would be worth it for a better range of services. I can safely say the so called ??10 point promise? for every garment on their website is just advertising. If you ever read their website, it almost comical to think about what they promise and what they deliver. Also, going into their store, there were no customers, no popcorn etc., just 2 people standing around directing.

.

I love that Milt & Edie's is 24 hour, and a friend told me they do good work and very fast if you need it. Seeing as how I have an interview for what is basically my dream job this week, I opted for their "quick and excellent" service. They were quick (I had my shirt in less than 24 hours) and the press job was pretty good, but I was preparing my outfit for the next day's interview and discovered that they had stapled the receipt to my shirt!!!! I very carefully unfolded the staple and removed it from my shirt without ruining the shirt, but obviously there are two small holes on the shoulder of my shirt where the staple punctured.

0
★☆☆☆☆

I love that Milt & Edie's is 24 hour, and a friend told me they do good work and very fast if you need it. Seeing as how I have an interview for what is basically my dream job this week, I opted for their "quick and excellent" service. They were quick (I had my shirt in less than 24 hours) and the press job was pretty good, but I was preparing my outfit for the next day's interview and discovered that they had stapled the receipt to my shirt!!!! I very carefully unfolded the staple and removed it from my shirt without ruining the shirt, but obviously there are two small holes on the shoulder of my shirt where the staple punctured.

.

The last few times that I realized that I needed an emergency tailor, Milt and Edie have come through. The most recent time was Friday night. I saw that I needed pants taken in and panicked as it was ten to midnight and I needed this outfit for an engagement party the next day.

I bolted over and was able to catch Carlos just as he was closing up for the night. He heard the panic in my voice and understood. He was fantastic and hemmed my pants without a second thought. It still blows me away that this place exists and moreover, that the staff is so friendly and outgoing. They must hear these stories all of the time, but they continue to go about their days and nights with a smile.

Certainly it cost a bit more to have the hem fixed (13.00) but that's far and away better than not being able to wear them. You get what you pay for though.

This place is there for you when the others aren't and really for those of us that don't plan ahead as much as we'd like to, this place is a lifesaver.

2
★★★★★

The last few times that I realized that I needed an emergency tailor, Milt and Edie have come through. The most recent time was Friday night. I saw that I needed pants taken in and panicked as it was ten to midnight and I needed this outfit for an engagement party the next day.

I bolted over and was able to catch Carlos just as he was closing up for the night. He heard the panic in my voice and understood. He was fantastic and hemmed my pants without a second thought. It still blows me away that this place exists and moreover, that the staff is so friendly and outgoing. They must hear these stories all of the time, but they continue to go about their days and nights with a smile.

Certainly it cost a bit more to have the hem fixed (13.00) but that's far and away better than not being able to wear them. You get what you pay for though.

This place is there for you when the others aren't and really for those of us that don't plan ahead as much as we'd like to, this place is a lifesaver.

Pros: Great and friendly staff, 24 Hours!

.

I would never write a review, but I was so furious by my recent experience at Milt & Edies's, that I had to. They ruined my duvet cover and LOST BOTH pillow cases. On top of it, they ruined a silk shirt of mine and told me that it was not their fault. The manager that was helping me disappeared in the back and forced some poor sales rep to deal with me! No one had any idea about what was going on. This is the THIRD bad experience I have had there. I should have known better. Their prices are also outrageous. After paying $104.00 for dry cleaning and fluff and fold, they had the audacity to claim that they did not clean the damaged clothes that I brought back in. I had to bring back the bag and receipt to prove it to them. I will NEVER use them again and highly recommend that EVERYONE stay far far away.

1
★☆☆☆☆

I would never write a review, but I was so furious by my recent experience at Milt & Edies's, that I had to. They ruined my duvet cover and LOST BOTH pillow cases. On top of it, they ruined a silk shirt of mine and told me that it was not their fault. The manager that was helping me disappeared in the back and forced some poor sales rep to deal with me! No one had any idea about what was going on. This is the THIRD bad experience I have had there. I should have known better. Their prices are also outrageous. After paying $104.00 for dry cleaning and fluff and fold, they had the audacity to claim that they did not clean the damaged clothes that I brought back in. I had to bring back the bag and receipt to prove it to them. I will NEVER use them again and highly recommend that EVERYONE stay far far away.

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.

I've been going to Milt & Edie's for more than 10 years. I never have to wait. There's always a tailor available for alterations. I'm always happy with how my clothes turn out. Plus, I LOVE the free popcorn!

4
★★★★☆

I've been going to Milt & Edie's for more than 10 years. I never have to wait. There's always a tailor available for alterations. I'm always happy with how my clothes turn out. Plus, I LOVE the free popcorn!

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2+ years as customer, lately noticed a steady DECLINE. They seem in a hurry to "turn over" clothes and don't pay attention to detail. I've asked them to pre-treat stains, they didn't and then tried to pass off the STILL-STAINED clothing as clean. Forced to argue with them to get them reclean properly. Was NOT offered any discount or refund for waste of my time or poor quality service (contrary to signage and printed materials). Then, THEY RUINED item with a bleach stain-- they tried to pass it off as a stain they couldn't clean rather than taking responsibility for their own carelessness. I am mystified why they are getting great customer service reviews -- on top of the stain issues, the manager I dealt with was more concerned with telling me this isn't her fault than trying to apologize, create good will and do what she could to keep me as a customer. For your peace of mind, please find another cleaner...

1
★☆☆☆☆

2+ years as customer, lately noticed a steady DECLINE. They seem in a hurry to "turn over" clothes and don't pay attention to detail. I've asked them to pre-treat stains, they didn't and then tried to pass off the STILL-STAINED clothing as clean. Forced to argue with them to get them reclean properly. Was NOT offered any discount or refund for waste of my time or poor quality service (contrary to signage and printed materials). Then, THEY RUINED item with a bleach stain-- they tried to pass it off as a stain they couldn't clean rather than taking responsibility for their own carelessness. I am mystified why they are getting great customer service reviews -- on top of the stain issues, the manager I dealt with was more concerned with telling me this isn't her fault than trying to apologize, create good will and do what she could to keep me as a customer. For your peace of mind, please find another cleaner...

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.

I experienced poor quality service with this cleaners, and also agree that they are rather expensive.

On three difference occasions the hem that was sewn by the adjustors fell out. The cleaning was of poor quality. The whites did not come back looking "white", but a bit yellowish. The quality of the pressing on the shirts was mediocre. Suits that I had cleaned did not appear to have been de-linted. Finally, they are expensive and I feel that their service has declined since they changed hours.

I recommend you check the actual quality of their cleaning and not be too "wowed" by their claims of years and years of experience.

1
★☆☆☆☆

I experienced poor quality service with this cleaners, and also agree that they are rather expensive.

On three difference occasions the hem that was sewn by the adjustors fell out. The cleaning was of poor quality. The whites did not come back looking "white", but a bit yellowish. The quality of the pressing on the shirts was mediocre. Suits that I had cleaned did not appear to have been de-linted. Finally, they are expensive and I feel that their service has declined since they changed hours.

I recommend you check the actual quality of their cleaning and not be too "wowed" by their claims of years and years of experience.

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I was very impressed. I brought my items in for dry cleaning here at Milt and Edie's because I used to walk by it every day while working next door in Burbank. I needed them to be absolutely spotlessly clean - and they turned out perfect! WORTH THE PRICE!

2
★★★★★

I was very impressed. I brought my items in for dry cleaning here at Milt and Edie's because I used to walk by it every day while working next door in Burbank. I needed them to be absolutely spotlessly clean - and they turned out perfect! WORTH THE PRICE!

Pros: professional, cleanliness, staff

Cons: a bit pricey, but worth it!

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Milt & Edie's is the best dry cleaning experience you'll ever have! Their customer service is above and beyond, they do everything to ensure your satisfaction. I took some work clothes there (shirts, dress pants, etc..) to not only get cleaned but altered. Well they tailored them for free because I was getting everything dry cleaned (and what a professional job!) And the turnaround time was great considering how much I needed done. They offer complimentary snacks, coffee, etc. while you wait (the whole atmosphere & experience really makes you feel very V.I.P!) I love this place and would definitely recommend it, only be aware that service like this doesn't come cheap. But in my opinion it's well worth it to be treated so wonderfully (customer service is something sorely lacking these days) and to enjoy such a great service!

5
★★★★★

Milt & Edie's is the best dry cleaning experience you'll ever have! Their customer service is above and beyond, they do everything to ensure your satisfaction. I took some work clothes there (shirts, dress pants, etc..) to not only get cleaned but altered. Well they tailored them for free because I was getting everything dry cleaned (and what a professional job!) And the turnaround time was great considering how much I needed done. They offer complimentary snacks, coffee, etc. while you wait (the whole atmosphere & experience really makes you feel very V.I.P!) I love this place and would definitely recommend it, only be aware that service like this doesn't come cheap. But in my opinion it's well worth it to be treated so wonderfully (customer service is something sorely lacking these days) and to enjoy such a great service!

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This is the greatest place, take your clothes no where else! Right on a major corner, lots of parking, go in, pick a line, drop off your items, get a reciept and you are done. Any special requests will be met, like one day cleaning, apparel alterations are quick, professional, and top notch. If you are waiting to be fitted, there is always fresh hot coffee, donuts, popcorn, water, magazines and the daily newspaper. Its a few pennies more, but worth the experience and quality of service. I have been a regular customer since 1989 and very satisfied. Everyone is friendly and go out of their way to insure that every customer gets treated like royalty.

PROS: Quality, effeciency, service
CONS: A little pricey

5
★★★★★

This is the greatest place, take your clothes no where else! Right on a major corner, lots of parking, go in, pick a line, drop off your items, get a reciept and you are done. Any special requests will be met, like one day cleaning, apparel alterations are quick, professional, and top notch. If you are waiting to be fitted, there is always fresh hot coffee, donuts, popcorn, water, magazines and the daily newspaper. Its a few pennies more, but worth the experience and quality of service. I have been a regular customer since 1989 and very satisfied. Everyone is friendly and go out of their way to insure that every customer gets treated like royalty.

PROS: Quality, effeciency, service
CONS: A little pricey

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This is a business that wants to cater to you. Centered where many of the TV and movie studios are, Milt & Edie have a playful flair for customer service. The place is bright and welcoming, the service is very prompt, theyve a popcorn machine, complimentary hard candies laid out, and personnel with name tags showing what country they mayve originated from (at least the last time when I went, they did). The service itself? Pretty good I think. The prices are higher than your local drycleaners, and the parking lot is quite difficult to enter (with very few spaces).

4
★★★★☆

This is a business that wants to cater to you. Centered where many of the TV and movie studios are, Milt & Edie have a playful flair for customer service. The place is bright and welcoming, the service is very prompt, theyve a popcorn machine, complimentary hard candies laid out, and personnel with name tags showing what country they mayve originated from (at least the last time when I went, they did). The service itself? Pretty good I think. The prices are higher than your local drycleaners, and the parking lot is quite difficult to enter (with very few spaces).

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This is one of the top cleaners in Southern California. There is hardly ever a wait and even if there is you can have a complementary snack while you wait. I've had a number of items tailored here and every item has been finished very professionally. The customer service is top notch. The only problem is parking, the lot is small but since the turnaround is so quick I have never had a problem finding a parking place.

PROS: Customer Service
CONS: Small Parking Lot

5
★★★★★

This is one of the top cleaners in Southern California. There is hardly ever a wait and even if there is you can have a complementary snack while you wait. I've had a number of items tailored here and every item has been finished very professionally. The customer service is top notch. The only problem is parking, the lot is small but since the turnaround is so quick I have never had a problem finding a parking place.

PROS: Customer Service
CONS: Small Parking Lot

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The customer service here is world-class! There's usually no waiting, but if there is, have a complimentary donut. The fluff & fold service is pretty expensive, but they're an excellent place to take your dry cleaning.

5
★★★★★

The customer service here is world-class! There's usually no waiting, but if there is, have a complimentary donut. The fluff & fold service is pretty expensive, but they're an excellent place to take your dry cleaning.

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Milt & Edie's is probably one of the best dry cleaners in Southern California. You won't believe how personal the service is. Just expect to pay for it. Which isn't a bad thing in my opinion, when you consider the alternative. The other reason I love this place is the inspirational messages they post on their sign. I love driving by to see what the new message is.

PROS: Service, Drive by Inspiration
CONS: $

5
★★★★★

Milt & Edie's is probably one of the best dry cleaners in Southern California. You won't believe how personal the service is. Just expect to pay for it. Which isn't a bad thing in my opinion, when you consider the alternative. The other reason I love this place is the inspirational messages they post on their sign. I love driving by to see what the new message is.

PROS: Service, Drive by Inspiration
CONS: $

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Milt and Edie's has THE BEST staff. They're super fast and will do whatever they have to to accomodate your requests. They do on the spot tayloring when you get something dry cleaned free of charge! They have a really super fast turn around, too - which is always good for last minute people like myself. They are definitely pricey, but if you want the job done right, it's worth it.

5
★★★★★

Milt and Edie's has THE BEST staff. They're super fast and will do whatever they have to to accomodate your requests. They do on the spot tayloring when you get something dry cleaned free of charge! They have a really super fast turn around, too - which is always good for last minute people like myself. They are definitely pricey, but if you want the job done right, it's worth it.

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I went to Milt and Edie's to get my boss's shirts dry cleaned and I had a really good experience. They personalize each order and make sure they know what you want done. They also send you coupons in the mail and provide snacks while you wait in line. I went back to get my dress altered (I was a bridesmaid in a wedding.) They did a great job and their prices seemed reasonable for a last minute job. They got the dress back to me in good time and I enjoyed my experince dealing with them.

4
★★★★☆

I went to Milt and Edie's to get my boss's shirts dry cleaned and I had a really good experience. They personalize each order and make sure they know what you want done. They also send you coupons in the mail and provide snacks while you wait in line. I went back to get my dress altered (I was a bridesmaid in a wedding.) They did a great job and their prices seemed reasonable for a last minute job. They got the dress back to me in good time and I enjoyed my experince dealing with them.

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ilt & Edie's (that's the new name) has a few good things going for it. Number one, they are master dry cleaners, which means that they have actual certification as a dry cleaning professional; they're not just some random person who decided one day, 'Hey, let's open a dry cleaning store. How hard could it be?'

Also, they are conveniently located near all of the Burbank studios, and they offer free tea, popcorn and mints while you wait.

Of course, there is a price to be paid for all of this. Milt and Edie's is pricey. For items of lesser importance or for items that don't need special care, it might be advisable to go to a cheaper place.

2
★★★★☆

ilt & Edie's (that's the new name) has a few good things going for it. Number one, they are master dry cleaners, which means that they have actual certification as a dry cleaning professional; they're not just some random person who decided one day, 'Hey, let's open a dry cleaning store. How hard could it be?'

Also, they are conveniently located near all of the Burbank studios, and they offer free tea, popcorn and mints while you wait.

Of course, there is a price to be paid for all of this. Milt and Edie's is pricey. For items of lesser importance or for items that don't need special care, it might be advisable to go to a cheaper place.

Pros: close to studios, professionals

Cons: expensive

 

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