West Coast Vinyl

★★☆☆☆
  • 1824 Bickford AveSte A

    Snohomish, WA 98290

    Map & Directions
  • 360-568-5014

About West Coast Vinyl

Details
  • Window Repair
1.75 4
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We didn't actually buy windows from this company. Their prices were too crazy. The salesman was a nice guy but very pushy. He measured out 5 windows for us and priced them at about $1200 a window. We told him that was really not in our budget he suddenly gave us a deal of $4500 for all 5 windows. When we still said no, he called a man who he said might be able to make a "deal" for us. He said $2300 for all 5 windows if we advertised for him. We told him we wanted to think about it but he said we have to make a decision today or the deal is gone. We said fine, we'll call you later. He was here for another 30 minutes giving us the same business talk he had for the whole 2 hours he was here.
I felt like we just couldn't get him out of our house, he wanted us to make a deal right then and there but we just wanted to discuss it and talk about it. After seeing other reviews online and dealing with the pushy salesman, we are not going to do business with this company.

2
★★☆☆☆

We didn't actually buy windows from this company. Their prices were too crazy. The salesman was a nice guy but very pushy. He measured out 5 windows for us and priced them at about $1200 a window. We told him that was really not in our budget he suddenly gave us a deal of $4500 for all 5 windows. When we still said no, he called a man who he said might be able to make a "deal" for us. He said $2300 for all 5 windows if we advertised for him. We told him we wanted to think about it but he said we have to make a decision today or the deal is gone. We said fine, we'll call you later. He was here for another 30 minutes giving us the same business talk he had for the whole 2 hours he was here.
I felt like we just couldn't get him out of our house, he wanted us to make a deal right then and there but we just wanted to discuss it and talk about it. After seeing other reviews online and dealing with the pushy salesman, we are not going to do business with this company.

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I agree with the other reviews about the pushy sales and "immediate discount" - must be quite a mark-up to begin with! We are happy with the windows, and the installers they sent were fine, but the office was HORRIBLE to deal with. Delay after delay, after re-measurement, after re-build, after delay after delay. Then the installation took days because they sent too small a crew, who were here from dawn to dusk working their tails off to try and make up for the poor office planning. To get any phone call returned, after we paid money of course, took 4-8 calls on our part, and days of waiting and growing frustrated. Communication was very, very bad. We even had to call several times, more than a week after installation to find out where our receipt was! I would never recommend this company. Nice product, but unforgiveable customer service - with a small, "sorry, we were busy". They don't get it.

1
★☆☆☆☆

I agree with the other reviews about the pushy sales and "immediate discount" - must be quite a mark-up to begin with! We are happy with the windows, and the installers they sent were fine, but the office was HORRIBLE to deal with. Delay after delay, after re-measurement, after re-build, after delay after delay. Then the installation took days because they sent too small a crew, who were here from dawn to dusk working their tails off to try and make up for the poor office planning. To get any phone call returned, after we paid money of course, took 4-8 calls on our part, and days of waiting and growing frustrated. Communication was very, very bad. We even had to call several times, more than a week after installation to find out where our receipt was! I would never recommend this company. Nice product, but unforgiveable customer service - with a small, "sorry, we were busy". They don't get it.

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I was impressed with the quality of the windows during the sales pitch but extremely put off by the pushiness of the salesman. Three prices were quoted -- retail, price good for 30 days (20% off) and price right now (40% off).

Like a good consumer, I insisted that I needed more time and had another appointment with another company. Salesman got ticked off and left in a huff. After getting four bids, I would have gone with WCV even though they were more expensive but the pushy salesman blew it.

Notice to WCV management -- This is 2008. Consumers are savvy, they have the internet to do research, they are going to price compare and they will pay more for quality. The days of the pushy salesman bullying people into snap decisions are OVER

1
★☆☆☆☆

I was impressed with the quality of the windows during the sales pitch but extremely put off by the pushiness of the salesman. Three prices were quoted -- retail, price good for 30 days (20% off) and price right now (40% off).

Like a good consumer, I insisted that I needed more time and had another appointment with another company. Salesman got ticked off and left in a huff. After getting four bids, I would have gone with WCV even though they were more expensive but the pushy salesman blew it.

Notice to WCV management -- This is 2008. Consumers are savvy, they have the internet to do research, they are going to price compare and they will pay more for quality. The days of the pushy salesman bullying people into snap decisions are OVER

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The pros of West Coast Vinyl are obvious: they have a great product, they do their own work on your house and they bring samples to you to pick out.

However, they are extremely expensive (quality = cost, I guess) and their salesmen are pushier than anyone I've ever met.

When I dealt with them, my original quote ended up around 15K; I wasn't sold and the price was dropped to 12K. I'm still not a spur of the moment gal and said I'd call the next day to let them know after sleeping on it. When I spoke to a different rep, the price quoted for my house was 8K... The discrepancies, plus the extreme pushiness of the original salesman turned me off so much I went with a different company.

3
★★★☆☆

The pros of West Coast Vinyl are obvious: they have a great product, they do their own work on your house and they bring samples to you to pick out.

However, they are extremely expensive (quality = cost, I guess) and their salesmen are pushier than anyone I've ever met.

When I dealt with them, my original quote ended up around 15K; I wasn't sold and the price was dropped to 12K. I'm still not a spur of the moment gal and said I'd call the next day to let them know after sleeping on it. When I spoke to a different rep, the price quoted for my house was 8K... The discrepancies, plus the extreme pushiness of the original salesman turned me off so much I went with a different company.

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