Bank of America

I have been with this bank for a while, but they take forever . They are always recommending new things for me to invest my money into so that I can get a better interest rate. But they dont have the best ratres.

Met Robin on the way to the office. She is a client manager in every sense of the word.

She greeted me with smile as we approached one another across the courtyard.

We didn't have an appointment nor did we know each other but she just has a warm and friendly presence that invites you into her space.

She was on her way to visit a client in the building and we engaged in a conversation together in the elevator.

Robin has a professional presentation and is a delight to talk banking relations with. We exchanged business cards and agreed the pleasure was both ours.

Robin in the Asst VP/Client Manager /Premier Banking.

Great people skills.

PROS: Professional Encounter/Delight
CONS: Conversation was too short