Jeromes

★★★☆☆
32.9124 -117.114
Map and Directions to Jeromes

858-537-6637

10724 Treena St.

San Diego, CA

92131

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About Jeromes

Categories
  • Home & Garden
  • Furniture Stores

Home & Garden

Home & Garden
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Creative Furniture Inc

1245 Market St, # 1221 San Diego, CA

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Reliable Delivery

1756 Reed Ave San Diego, CA

3.2857144 7
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Reviews 1 - 7 of 7.
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We went to the location in Mira Mesa. Everyone at the store was very helpful and we bought some beautiful furniture. The nightmare began when they delivered the furniture. We bought a bed and two book cases. When the bed was delivered, they brought the wrong slats. They came back way later that night With the correct slats. They still couldn't get the slats to fit and the genious decided to use a mallet. He damaged the bed. They tried to send out a technician to fix the bed, but it was dented and I asked for a new bed. Once again, my husband took time off work to take delivery of our new bed. When it arrived on the truck and they opened the box, they realize that they brought the WRONG BED!! We were told that no one was available to deliver the correct bed to us that night and that a manager would call us in the morning. We insisted that they take the original damaged bed back with them when they left. We waited three days for a call from a manager. I ended up having to call the manager myself. By that time, my hubby had already taken two half days at work and we felt like Jerome's no longer deserved our time and our business. It was a huge battle trying to get them to refund the bed. I was, once again, promised a return call from a manager. I waited two days and heard nothing. I had to call them back and at that time, I was told that we would receive a refund for the bed. A few weeks went by and it still wasn't showing up as returned on our statement. I called them back and was assured that the return was processed and that the problem was with GE financing. I called them and I was told that Jerome's insisted that we were still in possession of the original bed. I disputed the charges. I just received a letter stating that I have to pay for a bed that I no longer have because, according to Jerome's, they never picked the bed up. I'm not sure what happened to the damaged bed after they picked it up, but I am 100% sure that we no longer have it. It's a shame that they are so unprofessional. My husband and I were all set to furnish our entire house with Jerome's furniture. I will never set foot in another Jerome's and I'm willing to take them to court to ensure that I do not have to pay for a bed that I don't even have!

1
★☆☆☆☆

We went to the location in Mira Mesa. Everyone at the store was very helpful and we bought some beautiful furniture. The nightmare began when they delivered the furniture. We bought a bed and two book cases. When the bed was delivered, they brought the wrong slats. They came back way later that night With the correct slats. They still couldn't get the slats to fit and the genious decided to use a mallet. He damaged the bed. They tried to send out a technician to fix the bed, but it was dented and I asked for a new bed. Once again, my husband took time off work to take delivery of our new bed. When it arrived on the truck and they opened the box, they realize that they brought the WRONG BED!! We were told that no one was available to deliver the correct bed to us that night and that a manager would call us in the morning. We insisted that they take the original damaged bed back with them when they left. We waited three days for a call from a manager. I ended up having to call the manager myself. By that time, my hubby had already taken two half days at work and we felt like Jerome's no longer deserved our time and our business. It was a huge battle trying to get them to refund the bed. I was, once again, promised a return call from a manager. I waited two days and heard nothing. I had to call them back and at that time, I was told that we would receive a refund for the bed. A few weeks went by and it still wasn't showing up as returned on our statement. I called them back and was assured that the return was processed and that the problem was with GE financing. I called them and I was told that Jerome's insisted that we were still in possession of the original bed. I disputed the charges. I just received a letter stating that I have to pay for a bed that I no longer have because, according to Jerome's, they never picked the bed up. I'm not sure what happened to the damaged bed after they picked it up, but I am 100% sure that we no longer have it. It's a shame that they are so unprofessional. My husband and I were all set to furnish our entire house with Jerome's furniture. I will never set foot in another Jerome's and I'm willing to take them to court to ensure that I do not have to pay for a bed that I don't even have!

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.

your delivery employees were so rude that I had to cancel my
delivery. I am a senior they denied to help me to remove my
old mattress ( no stains ) What a disappointment how can they
represent your business...Order No. 443338

1
★☆☆☆☆

your delivery employees were so rude that I had to cancel my
delivery. I am a senior they denied to help me to remove my
old mattress ( no stains ) What a disappointment how can they
represent your business...Order No. 443338

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.

Jerome's has a really good reputation in San Diego, and it sure seems that they deserve it. I bought a couch from them and they acutally offered a decent warranty and a cleaning kit. They also had good financing options. Definitely check out Jerome's, they have a wide selection of nice furniture that's very durable.

4
★★★★☆

Jerome's has a really good reputation in San Diego, and it sure seems that they deserve it. I bought a couch from them and they acutally offered a decent warranty and a cleaning kit. They also had good financing options. Definitely check out Jerome's, they have a wide selection of nice furniture that's very durable.

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I went all around San Diego in search of the perfect bed. Jeromes was the last place I had in mind when it should have been the first. They have the best selection of furniture around and theyre all reasonably priced. I found the bed I was looking for there. The delivery timeline was accurate, so I didnt have to hang around the house forever waiting. The people who assembled my bed were very careful with it and were very nice. They even moved around my old furniture to make the bed fit, which Im sure is not part of their job description.

4
★★★★☆

I went all around San Diego in search of the perfect bed. Jeromes was the last place I had in mind when it should have been the first. They have the best selection of furniture around and theyre all reasonably priced. I found the bed I was looking for there. The delivery timeline was accurate, so I didnt have to hang around the house forever waiting. The people who assembled my bed were very careful with it and were very nice. They even moved around my old furniture to make the bed fit, which Im sure is not part of their job description.

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.

My experience with Jeromes involved buying a couch for a very small appartment. The piece we ended up with is a beautiful, sturdy piece of furniture that was quite reasonably priced. The payment plans Jeromes offers are also excellent. However, in the time we were in the store, we had three or four different sales people hasseling us to buy from them. At one point, we even saw them arguing over who had seen us first! So, be warned, they have really nice, reasonably priced furniture, and rather aggressive sales people who want to upsell you into an entire living room ensemble when all you really want is a couch.

4
★★★★☆

My experience with Jeromes involved buying a couch for a very small appartment. The piece we ended up with is a beautiful, sturdy piece of furniture that was quite reasonably priced. The payment plans Jeromes offers are also excellent. However, in the time we were in the store, we had three or four different sales people hasseling us to buy from them. At one point, we even saw them arguing over who had seen us first! So, be warned, they have really nice, reasonably priced furniture, and rather aggressive sales people who want to upsell you into an entire living room ensemble when all you really want is a couch.

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We were recently shopping around for bedroom furniture. Based on the recommendation of family and friends, we went to check out Jeromes. I must say that I was impressed with the variety they had and the prices were also not too bad. But none of the furniture sets that we liked were in stock and we had to go to a competitor and buy what we needed.

If I were in the market for more furniture, the first place that I would check out is Jeromes

4
★★★★☆

We were recently shopping around for bedroom furniture. Based on the recommendation of family and friends, we went to check out Jeromes. I must say that I was impressed with the variety they had and the prices were also not too bad. But none of the furniture sets that we liked were in stock and we had to go to a competitor and buy what we needed.

If I were in the market for more furniture, the first place that I would check out is Jeromes

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Jeromes is the best furniture store I have been to, when taking into consideration value and customer service. My couch that I purchased their 3 years ago broke last month because my kids were jumping on it and Jeromes fixed the couch for no cost!!! The friendly staff is the main reason I feel Jeromes deserves a five.

5
★★★★★

Jeromes is the best furniture store I have been to, when taking into consideration value and customer service. My couch that I purchased their 3 years ago broke last month because my kids were jumping on it and Jeromes fixed the couch for no cost!!! The friendly staff is the main reason I feel Jeromes deserves a five.

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