Saks Fifth Avenue Off 5th - CLOSED

★★★★☆
  • 1430 E Golf Rd Woodfield Village Green

    Schaumburg, IL 60173

    Map & Directions
  • 847-413-8803

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I would have to agree with Robert. I too had the pleasure over the weekend of dealing with Paulina. She is new I believe, but I have had her as a cashier on multiple occasions. This most recent occasion, the store was having their signature 40% off of one item sale. After I heard her deal with a tough customer who was trying to use the coupon on more than one occasion, I felt extremely bad for her amongst the other three cashiers who were working. People are overtly rude to these cashiers when they are just following their corporate policies. I too had two coupons, but my husband was with me and she made me aware that I can use both coupons if we made separate purchases. She was very sweet, rang our purchases according to policy, wrapped it accordingly (mine was a necklace) and told us about the upcoming sale as well as a survey to depict our satisfaction with the service. Its a shame that girls like her have to deal with many aspects of people trying to abuse the return, coupon, or sale policies. She seems to be a hardworking individual, as well some of the ladies who helped me on the floor. Myera I believe was her name in the jewelry department. Both hardworking and diligent employees who seem to be great additions to the store. Saks corporate is not doing so well, so if they are to rely on their outlet retailers to keep business alive, they should focus on their payroll and keep people like these two ladies employed and commended accordingly. If you as a consumer are looking for good quality items, with impeccable customer service, you should come visit the store and ask for these ladies by name. If you come upon Myera in accessories or Paulina in customer service, I can assure you some of the best approaches to customer service. Its always nice to see a smiling face and a positive attitude to what at many times may be a difficult job due to many types of consumers. I will definitely speak to the store manager about my experience the next time I am in the store. Nothing in comparison to the poor service and lack of products that Filenes had going on. Its no wonder they went out of business. Its not only product but people that keep a store alive. If Sak's Outlet intends to stand on their feet, they should keep and hire more people such as Myera and Paulina. So take a peek, you might be surprised at the bargains, but will almost positively be shocked at the quality of service at an outlet.

5
★★★★★

I would have to agree with Robert. I too had the pleasure over the weekend of dealing with Paulina. She is new I believe, but I have had her as a cashier on multiple occasions. This most recent occasion, the store was having their signature 40% off of one item sale. After I heard her deal with a tough customer who was trying to use the coupon on more than one occasion, I felt extremely bad for her amongst the other three cashiers who were working. People are overtly rude to these cashiers when they are just following their corporate policies. I too had two coupons, but my husband was with me and she made me aware that I can use both coupons if we made separate purchases. She was very sweet, rang our purchases according to policy, wrapped it accordingly (mine was a necklace) and told us about the upcoming sale as well as a survey to depict our satisfaction with the service. Its a shame that girls like her have to deal with many aspects of people trying to abuse the return, coupon, or sale policies. She seems to be a hardworking individual, as well some of the ladies who helped me on the floor. Myera I believe was her name in the jewelry department. Both hardworking and diligent employees who seem to be great additions to the store. Saks corporate is not doing so well, so if they are to rely on their outlet retailers to keep business alive, they should focus on their payroll and keep people like these two ladies employed and commended accordingly. If you as a consumer are looking for good quality items, with impeccable customer service, you should come visit the store and ask for these ladies by name. If you come upon Myera in accessories or Paulina in customer service, I can assure you some of the best approaches to customer service. Its always nice to see a smiling face and a positive attitude to what at many times may be a difficult job due to many types of consumers. I will definitely speak to the store manager about my experience the next time I am in the store. Nothing in comparison to the poor service and lack of products that Filenes had going on. Its no wonder they went out of business. Its not only product but people that keep a store alive. If Sak's Outlet intends to stand on their feet, they should keep and hire more people such as Myera and Paulina. So take a peek, you might be surprised at the bargains, but will almost positively be shocked at the quality of service at an outlet.

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So i have been shopping here for years and the other day, i had the pleasure of a "Paulina" assisting me in ringing my purchase. Not only is this girl easy on the eyes (very easy on the eye) but she is so nice, knowledgeable, and a pleasure just to look at briefly. Me and two buddies were in there last week, and after both of us opened credit cards just to stand in her presence a bit longer, i left the store with what i wanted and more. i hope she stays there for a while because i will definitely be inclined to spend more money and make multiple purchases if i can deal with her. If as a male of female you have the opportunity to have her assist you, you can rest assured she will do it with a smile, and much passion. what a pleasure. i cant wait to see and deal with her again. keep up the good work off 5Th

5
★★★★★

So i have been shopping here for years and the other day, i had the pleasure of a "Paulina" assisting me in ringing my purchase. Not only is this girl easy on the eyes (very easy on the eye) but she is so nice, knowledgeable, and a pleasure just to look at briefly. Me and two buddies were in there last week, and after both of us opened credit cards just to stand in her presence a bit longer, i left the store with what i wanted and more. i hope she stays there for a while because i will definitely be inclined to spend more money and make multiple purchases if i can deal with her. If as a male of female you have the opportunity to have her assist you, you can rest assured she will do it with a smile, and much passion. what a pleasure. i cant wait to see and deal with her again. keep up the good work off 5Th

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A friend had given me an umbrella for my birthday. It had the tags showing it was from this store, but she didn't give me a gift receipt. I opened the umbrella one time & it was defective. It had a small hole in the fabric & was very difficult to open & close. I went to the store & asked to exchange it for something else. Both the sales associate 7 subsequently to manager refused to do anything. There was no one in the store. I would have spent much more than the umbrella cost. In this economy, I was shocked at this lack of customer service. I would never shop at this store. I can take my business many other places without this ridiculous policy and where I will be treated as a valued customer!

1
★☆☆☆☆

A friend had given me an umbrella for my birthday. It had the tags showing it was from this store, but she didn't give me a gift receipt. I opened the umbrella one time & it was defective. It had a small hole in the fabric & was very difficult to open & close. I went to the store & asked to exchange it for something else. Both the sales associate 7 subsequently to manager refused to do anything. There was no one in the store. I would have spent much more than the umbrella cost. In this economy, I was shocked at this lack of customer service. I would never shop at this store. I can take my business many other places without this ridiculous policy and where I will be treated as a valued customer!

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This is a o.k place for a off the rack place. You have to be careful when you buy clothes there and make sure that there aren't any holes or other things like that in the clothes because you get that a lot there.

3
★★★☆☆

This is a o.k place for a off the rack place. You have to be careful when you buy clothes there and make sure that there aren't any holes or other things like that in the clothes because you get that a lot there.

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Off Saks Fifth Avenue is a good place to go for discounted prices on designer purses, clothes, shoes, and accessories. The store are constantly getting new things so the selection isn't bad either.

4
★★★★☆

Off Saks Fifth Avenue is a good place to go for discounted prices on designer purses, clothes, shoes, and accessories. The store are constantly getting new things so the selection isn't bad either.

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I go here all the time whenever I need to buy a gift for any occassion or anyone. There is so much in this store that it is not hard to finda perfect gift. Their return policy is great as well and so is their staff.

4
★★★★☆

I go here all the time whenever I need to buy a gift for any occassion or anyone. There is so much in this store that it is not hard to finda perfect gift. Their return policy is great as well and so is their staff.

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I like this store because I can find top designer labels and I can expect to pay less than I would in the regular Saks store. The savings aren't spectacular, unless you buy clearance items, but to me even 10% off is worth a look.

4
★★★★☆

I like this store because I can find top designer labels and I can expect to pay less than I would in the regular Saks store. The savings aren't spectacular, unless you buy clearance items, but to me even 10% off is worth a look.

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Usually off the rack stores are messy, and there are clothes thrown all over the floor. If you want a good deal this is a great place, everything is neat. Just make sure of the quality of the clothes is good.

4
★★★★☆

Usually off the rack stores are messy, and there are clothes thrown all over the floor. If you want a good deal this is a great place, everything is neat. Just make sure of the quality of the clothes is good.

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I check out Off Saks from time to time. Most of the merchandise is out of season but it's still a bit cheaper than regular price. I find that the prices are not all that cheap though. The store itself is a bit disorganized and you have to go there quite frequently to see what's in. I have had luck finding some ties for a decent price in the clearance section.

3
★★★☆☆

I check out Off Saks from time to time. Most of the merchandise is out of season but it's still a bit cheaper than regular price. I find that the prices are not all that cheap though. The store itself is a bit disorganized and you have to go there quite frequently to see what's in. I have had luck finding some ties for a decent price in the clearance section.

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Off Saks brings in the merchandise from the regular Saks 5th Avenue stores and resells them here at a discounted price. The styles are usually a season behind, but the prices are a cheaper than you would regularly pay. Their prices are still a bit high so I would recommend going through the clearance merchandise to find some really great bargains.

They also have a great selection of designer handbags from Coach, Kate Spade, Fendi, Cole Haan, etc.

4
★★★★☆

Off Saks brings in the merchandise from the regular Saks 5th Avenue stores and resells them here at a discounted price. The styles are usually a season behind, but the prices are a cheaper than you would regularly pay. Their prices are still a bit high so I would recommend going through the clearance merchandise to find some really great bargains.

They also have a great selection of designer handbags from Coach, Kate Spade, Fendi, Cole Haan, etc.

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